I had a James Avery chain with a broken clasp. I walked in and the clasp was fixed within 2 minutes at no charge. Friendly and fast! Thank you!!!
My experience with Riddles Jewelry was great. I wanted to buy my girlfriend a gift that had sentimental symbology associated with it. Initially speaking with Davy I knew he was excited to help me find the right piece. After further discussion with Davy we came to the decision on a ring to buy. It is beautiful with diamonds and has both of our birthstones in it. It really is a great symbol of how her and I are connected. My appreciation for Davy‘s help cannot be overstated. In the future I will be seeking him out to help me with more purchases. I highly recommend Riddles Jewelry!
This store has the best customer service. They pay attention to detail and all the jewelry I have bought there is high quality and super sparklely! Definitely recommend this store!
Awesome super friendly and helpful employees. They were able to fix the necklace as soon as I walked in. Thank you for an awesome experience.
The people there are so helpful and I usually find what Im looking for. The store is always neat and clean which makes it very inviting.
I went in to have a watch band adjusted and they were great. I was in and out quickly and they provided the service at no charge.
Bought three stacking rings online from Riddles. Two years later they got bent. Brought them in to have them made circles again. Clerk got right on it and didn’t charge me! Thank you so much!
Riddle’s has amazing customer service! The prong on my engagement ring got bumped the day before my wedding and the diamond fell out. The jeweler not only made sure that my ring got fixed that same day, but also did it free of charge!
Every time I go into the store every one is so helpful and friendly. The staff are very knowledgeable and have helped me to choose a few purchases. They even repaired a necklace of my husbands the same day I dropped it off ! I would highly recommend them to anyone!
Needed a watch battery replaced. Staff was courteous and prompt. They texted me when the watch was ready which was very convenient. Good experience.
I have been into the store twice to find out value of some family pieces and they have been very helpful and cleaned some of my items. I appreciate all of their help and recommend their store. Thank you everyone at riddles jewelry.
Highly recommend! The staff is super helpful & kind! They fixed a wedding ring in a matter of 45 minutes! Saved the day for sure!
The staff are the best! They know their business and are very good at what they do!
So fast did a wonderful job, very clean and nice inside and the employees are very sweet and nice
Quick friendly service. Repaired my watch in a few minutes. Would recommend.
Great quality and reasonable price. Always great service and variety. Will continue to use.
Beautiful selection, experienced team, I wasn’t rushed instead very pleasantly helped along with the purchase of a truly breath taking ring.Very clean store 10/10.
The team is always extremely friendly, responsive and very pleasant to work with
You guys are the greatest, staff is friendly, helpful and work hard to get the customers what they want. Thanks for all your help
Super nice people! I was helped as soon as I walked in! I just needed to have my watch resized and they worked on it immediately and didnt even charge me! Easy 5 stars!
This has been one of the best Riddles locations we have ever done business with. They really went the extra mile when my husband purchased a stronger chain for a pendant he already had purchased, however the pendant didn’t fit the new chain. We brought both pendant and chain in to be sized to fit and the jeweler wasn’t available until later that week. Then, within an hour they called and surprised me saying that it was done! It was also my birthday, I think they called in the jeweler for this custom fit for my special day. All in all they hands down have won our business because of their outstanding customer service, thank you Riddles of Williston!
Excellent customer service and beautiful products!
Wonderful customer service during all our visits to the store. Our concerns and style was met with awesome customer service in helping us to find the perfect gifts and perfect anniversary present! The jewelry selection is outstanding, and if they do not have what you’re looking for they are very helpful with helping suggest something similar or they can help you get one made. There are tons of options at this store, the prices are very reasonable, quality is excellent! We will be coming back here again for sure! Five Stars ⭐️! Thank you for your kind and friendly staff and wonderful customer service in helping us to find that perfect piece!
Very friendly. Didnt bother me for not wearing a mask. Does ring cleaning for free.
Came to Riddles after being turned away from another jeweler and prayed these guys could fix my fiances ring cuz were getting married in 5 days!I had ordered a ring from Israel and it was too small, and Davy was brave enough to see if it could stretch without breaking. It could! So grateful and #blessed. 🥰🥰🥰Literally an answer to my prayers today! 10/10 would recommend. Plus Davy cleaned up and reshaped my copper ring, and he didnt charge me a thing for any of the services!
Great place! Also has reasonable prices on things. If youre looking for something expensive (in the several thousands) as well, this place has options for you. Lovely staff thats willing to help you.
I have a beautiful ring! Olga gave exceptional customer service!
Excellent service great prices. An when i asked if they could have a necklace custom made for my mother’s birthday they finished everything 2 weeks ahead of schedule. I will continue to shop with riddles great place with great people!!!
Olga is THE VERY BEST! Highly recommend. She helped so much and is incredibly knowledgeable. She should definitely get a raise! Thank you so much for your outstanding customer service, Olga.
The facility and the staff looked very professional.I was most impressed with my sales lady. Not only was she pretty, knowledgeable, and professional, she took the time to explain her company and company values of each customer. Being a sales trainer, I would certainly love to recruit such a spectacular performer like Kate. She made me feel like family.Keep up the good work.Thank you
The customer service is the best! These people are wonderful I would do business with them any day of the week. Its hard to spend money on jewelry as it is, but they tend to make it so much easier with their knowledge and friendly attitude! They are awesome!
I would recommend Riddles to everyone .
Came in today and was helped by Davey to find my dream ring exactly what I wanted and he is extremely personable with an easy going down to earth yet very professional vibe. We’re very happy with the service! Thank you so much
Olga was the best. Super helpful. Thank you! I’ll be back again.
Great service. Knowledgeable stuff and very friendly. Olga was very helpful and sweet. She had the answer for every question and was very patient with us. Definitely a place to go back!
A bit annoyed only one register to handle every customer but Im sure its not as busy, so understand. Amazing friendly fast service beside waiting a bit.
These Employees are truly amazing.. Have never let me down, even when I give them a days notice! They always take care of us!
Very friendly and helpful service
The employees here are absolutely amazing and so friendly!! My ring was originally customized so finding a band was very hard for me. But I found the perfect one and they blew my expectations! They did amazing and making it better then I expected!!. Im so happy with how it turned out and will definitely be back. Thank you so much 🤗
The staff is amazing! I have been in there twice once for a ring repair and another time to have links taken out of a watch. They didn’t charge me anything and I didn’t purchase either item from their store. I am currently getting a ring sized by them and I know it will turn out great based on their customer service alone. If you have any repairs or just looking for jewelry this is the place to go in town!
I have only purchased one item from here but the reason why I did decide to make my one purchase here (a beautiful pear shaped diamond ring) was because of the great customer service I have experienced when I have taken jewelry (purchased else where) to be cleaned or replacing batteries on my watches. Everyone always greets you when you walk in and all the staff are knowledgeable, friendly and attentive. Will definitely continue to make purchases and trusting them with my jewelry needs.
Kate was and always is very personable and very great to work with! She helped us with a getting a watch back running properly and was very patient from start to finish. Every time we go to the store, we receive great customer service with a smile. Thanks Kate!
The staff at Riddle’s are amazing. My husband upgraded my wedding ring and the buying experience and atmosphere was very more than exceptional. We found a problem with the diamond that was purchased and they did not hesitate to get in another diamond to have us look at to replace. Riddle’s has earned our business for a lifetime.
Stopped by needed a huge favor. Leaving town and needed a ring done fast. The wonderful ladies that worked there once again took care of me. I am so pleased with Riddles Jewelers.They definitely have a customer for life.BIG THANKS to the staff.
Olga was amazing. Went in to get links taken off of a watch and was out of there in 5 minutes. And they didn’t charge me a penny. They definitely have my business
I have a Kentucky cluster that I have changed from a ring to a necklace and back more than several times never really happy but with the help of Riddles great employees we came up with a great ring. I will pass this on to our granddaughter for her to love and I know she will never want to change it as it is perfect. Special thanks to Monica for her professionalism, patience but mostly her ideas. Thanks, could not be more tickled.
Very clean organized staff and store. Spent less then a half hour in the store looking around and made a purchase and was impressed will further keep my buisness. Good prices, informative staff and variety
I go to riddles for all of my jewelry needs. I purchased an engagement ring there and the whole team was fantastic in helping me get the perfect stone and setting. Their sales staff is extremely knowledgeable and their goldsmiths do fantastic and extremely fast work! You cant go wrong with the Riddles crew in Williston, because they make sure create moment and not treat you as just a sale.
Olga was wonderful. Helped us find the perfect ring plus other services. Definitely have a loyal customer for our jewelry needs!
Excellent and friendly customer service. I needed a watch resized so I called them up and they told me to come in. I was met at the door by a friendly saleswoman that quickly asked what I needed and had it sized in just a couple minutes. I asked how much and was told nothing at all.I will definitely be going back again since now I know where they’re at and with that kind of service it makes for a pleasurable shopping experience.Thank you Riddles!
I had taken a link out of my boyfriends watch and realized I could not get it back together so I came to the store and asked for help. Needless to say they got back together in about 10 seconds then when I asked what I owed they told me nothing. Cannot tell you how much I appreciated their help. Extremely nice people and a great business. Thank you so very much.
I went in to have a couple of batteries changed in my watches. Very friendly service. Above and beyond normal customer service. Every employee I encountered in the store was smiling and friendly. I will definitely return to this Riddles.
The team at Riddles in Williston is extremely professional and very knowledgeable. They have our business for life. Thanks again for helping us pick the perfect ring and diamond!
Davy was great to work with. He was able to find diamond earrings that my wife loves, at a price I could afford. I will be going to Davy for all of my jewelry needs. Thanks Davy!!
Very friendly. I went in to have my watch band adjusted. They did it right away, and a saleswoman showed me a couple other nice watches I wanted to look at while I waited. I wasn’t looking at the other jewelry really, but I did notice a lot of nice things. Thanks Riddle’s.
Thank you Davey for all your help! My Wife Donna Loves her engagement ring and wedding band!! We couldnt be happier with the customer service that you gave us!
Great service super fast. We were able to get the ring compressed within 5 minutes and walked out with a finished product that exceeded our expectations. Olga was very helpful and had great customer service.
Olga is a very informative sales lady. Very helpful. I was in the store and special ordered a ring in November 2017, when I went in today to have my warranty check and cleaning, she remembered who I was by name. Excellent sales going on all the time. Great store.
Olga was very helpful and extremely knowledgeable when we were picking out an anniversary ring!!!!
I must say, this store was fabulous!! Wonderful staff! Always helping and extremely nice :-) Defiantly will shop there more. Thank you Williston Riddles!
Olga was so friendly and did a battery replacement on a watch in about 4 minutes! She also coordinated my ring resizing and helped a ton. I would definitely recommend them!
From the time we walked in to the time we received our item I ordered, it was great experience. My love is super happy with her diamond earrings, Kate I believe was her name, she was super nice and very knowledgeable about everything, we got what we wanted and I will be back!
Very helpful staff! Need some minor work done to my watch and they got me in and out quickly. Thanks!
Super awesome staff. Ive been there for custom orders, repairs, and just regular shopping. They get all my business and will continue to do so.
I was in to have a new battery & watch band replaced on my Rado. Kate helped me and was fantastic! Kate went above & beyond to help! Kate also helped me to decide on a new Bolava watch, once I realized my Rado had stopped working. She suggested sending it in to find out what was wrong..I appreciate her smile & friendliness!!Great job!!
Awesome store! They helped me size a watch that I didn’t even purchase there. Would recommend this place to anyone looking for great customer service.
Had to get my ring soldered and resized! They were fast and it looks gorgeous
Lovely jewelry store and EXCELLENT customer service! Olga went above and beyond to help us out today. Made return customers out of us. Highly recommend!
Davy is awesome to work with. A very creative problem solver who takes initiative and follows through.
Friendly professional staff. They always help me hit it out of the park for my wife. What more could you ask for.
Olga was super helpful and friendly!! I didnt know too much about everything so she taught me a few things and was very informative! I asked alot of questions and she had answers for every question!
Very nice customer service. Very helpful and got us what we want at a good price.
The staff is always friendly and so helpful! I have bought all of my jewlwery there! They have a great selection and good prices!
What an awesome jewelry store! Great staff and fair pricing.
Really good customer service and friendly as well definitely will be shopping there again, fine watches and jewelry.
We have purchased high quality jewelry here befor, but this time I needed a battery change in my watch. The associate had it done in less than four minutes and I wasn’t even charged.
Well informed assistant. Kate listened to what we wanted and found the perfect match. She showed us the options for this low pressure sale.
I was assisted today by Davy. His service was excellent!
We had a diamond fall out of a setting 6 months after purchasing the ring. David made it up to us 10 fold, his customer care is second to none.All of my wifes diamonds have been purchased there since.We know we will always be taken care of.
Olga was great! Waiting on the product. Havent seen the earrings yet. Should be in WednesdayCant wait!!!
I came in with a necklace that had a broken clasp. They fixed it for free. I also had several random pieces of jewelry with me and asked several questions about their value and the cost to repair some of them. I was attended to well! All of my questions were answered and they repaired a pair of earrings for me also at not cost! Thank you Riddles!!
I just moved here and needed my new watch sized. They were very helpful, prompt and friendly.
I have had nothing but great service. The staff is friendly. They offer advice and take time to fully answer any questions you may have.
The folks at Riddles Jewelry are great to work with. Good listeners, very patient with great customer service. I would recommend them to a friend.
Monica was extremely helpful and super classy! The best jewelery buying experience a man could expect. Thank you Monica & Riddles!
The staff greeted me promptly and cheerfully. I had a variety of tasks to ask of them and they met them all quickly. Cleaned some jewelry, and took a chain in to repair onsite and sent a ring to resize out for that task. I was pleased with the experience and look forward to being able to wear my repaired items. I highly recommend Riddles in Williston.
Wonderful staff, always helpful and make sure you get what you are looking for.
Very good service! People are friendly and make you feel welcome in the store.
They are so easy to work with and so nice. Willing to do what they can to provide an amazing experience!
Love working with Olga and Monica! Helpful, knowledgeable and great customer service. Thanks for taking care of my jewelry!
Staff was patient and gave helpful feedback on my custom order!! They were great and my ring is fabulous!!!
The 2 associates working the store were as pleasant as they come. I almost thought I was back in Texas! 😊
I love this store! The staff is always friendly and helpful! I wouldnt shop anywhere else!
Monica and Davey were very accommodating. Davey looks for jewelry thats within your budget and gives you pieces of advice on resizing your ring.
The sales gal Kate was great when I purchased my ring, I came back to get a watch adjusted and Monica had me in and out in minutes. The staff are phenomenal!
The lady was very nice and helpful
Very efficient and friendly. Fixed my watch problem in minutes. Definitely recommend!!
They were very helpful and very nice. I will go back
I love shopping here! Really good customer service and tons of awesome jewelry!🙌🙌
Great customer service. Truly appreciated.