The best fitness with the greatest trainers. I’ve been a member of OTF Cinco since 2016 and it has been the best decision I’ve ever made. The workouts are fun and challenging. Coaches push everyone to meet their personal attainable goals. Great energy! Wonderful caring Trainers! Fitness Class with results with great music along the way.

Fantastic atmosphere! Super motivating and knowledgeable coaches who help you through each session as a personal trainer would. Energizing music! And brand new equipment! Very clean and very helpful staff! I highly recommend!

I am brand new to Orangetheory but can already see how much it is going to truly change my fitness level! The workout is highly engaging and fun, and instructors are super helpful! I look forward to seeing my progress and hope to be a long time member!

I have lost 19lbs in 3 months of joining. I love the quality, the professional staff and the energy of the coaches. They motivate you with their high energy.

Great concept, very positive beginning experience. Two classes and I already feel a difference. Engaging instructor (Mike). Committed members. The hour flies. Looking forward to feeling better and stronger, glad I finally made this move, working out at home just wasn’t working for me.

Been working out here almost three years and love it. It’s a great workout! It’s the only workout I’ve been totally consistent with!

Orangetheory is the BEST all in one workout! It’s so motivating! And OTF Cinco Ranch has the best, most engaged coaches ever - if you get a chance try out Coach Mike, Jodie D, or Jodi M!

I tried to sign up for my two free classes. Was scheduled and everything and then was given a call back saying that i couldnt attend because my ID didnt have a Katy address. I offered to bring my passport which does have a Katy address but was told to still not come. Sounds like management just didnt want me to come check out the class for the first time. Major turn off to orange theory as a whole. Very bad experience. Dont schedule people for classes and then call to cancel because you dont think theyre going to sign up with your studio. Now I wont sign up with any studio.

Best place to get into shape. Coaches are so encouraging. Try it out and you will be hooked.

Enjoyed the workout. Staff were friendly, encouraging and professional. Brittany was informative and knowledgeable.

Great Coaches! Well planned workouts 💪that push you do very best in 60 minutes 👏

Have tried many different weight loss methods. Orange Theory is by far the most effective. The workouts are great and I am never sorry after I go.

It’s my happy place!! I love working out here so much! I recommend anyone try it out, you won’t be disappointed!! The coaches, staff, workouts, challenges, and the playlists are all just amazing. Never been so motivated to work on my health journey. Here’s to forever being part of the OTF fam💗

I haven’t been to an OT in over 5 years and was interested in a membership at this location. I called to see about joining a friend for today’s workout and was told that because I have had a membership here (5+ years ago), that it would be $28 for a single class. This is poor business practice. They should be doing whatever they can to get people in the door.I hope they read this and change their policy for the next person. I will not be joining this location.

Signed up. Showed up for first class 18 minutes ahead. Was Turned Away. They stated they needed exactly 20 minutes of orientation, so 18 minutes isnt enough. Not the best supportive place. Not for me.

A true full-body workout in an hour. The staff are always friendly and helpful, and the coaches are energetic, encouraging, and fun! You have the opportunity to challenge yourself and get the most out of every workout!

I stopped going for over a year thanks to COVID. I had my membership on hold until now. My husband knew how much I love OTF and just asked why arent you going if you like it so much?, so Im back and it really makes a difference in my days, my mood and of course my body!!!

Great place to workout, trainers and staff are all amazing

Tried the free class and although I am so sore I know it’s a great workout. Signed up and am committed to getting into a routine.

I just had a horrible experience at this gym. I came on 25th May for my trial class. After trial class I was not sure if it’s going to work for me or not, so I discussed with receptionist that I want to join for only 1 month and see how it goes. She said, yes you can join and cancel anytime within 30 days, so I signed the agreement. After that I just had one more class on 28th May and didn’t find it useful, rather I hurt my back because instructor didn’t provide clear instructions. After that I returned back on 3rd June for my second class and explained to the receptionist that I may not continue after one month, so please don’t renew my membership automatically until I confirm. Then suddenly I was told that NO, you will be charged for 2 months and not one month, because they need 30 days notice and any EFT due in 30 days will be charged for next 30 days, which means I will have to pay for 2 months until 25th July. That’s not what I was told on 25th May when I did my trial class and signed the agreement. I was surprised with that information which is completely different than what I was told before signing the agreement 8 days ago. Very disappointed by their staff and will not recommend anyone to go there. Lady at the counter name Bria (Studio Manager) was very difficult to deal with and kept saying that I need to pay or bring a doctor note. I even visited my doctor and gave the doctor report which explains my injury, but she said that’s not enough, and I need to have a letter or email from doctor stating that I’m medically unfit to exercise. Be aware of all their Terms and Conditions before joining. They also don’t let you exercise if you are 5 minutes late. While I was going through all these struggles, I noticed that they even charged me for my trial class. I seriously regret that I went to Orange Theory, their motive is not at all customer satisfaction, very arrogant and unfriendly.

Fantastic coaches and front desk staff! Everybody is very friendly and they make it a point to get to know you and make a personal connection with each of their clients. The workouts are intense but they dont push you to do more than you can handle. The facilities are clean and well taken care of. I definitely recommend trying them out if you want to push yourself and push your limits!

I love how the class burns SO many calories and youre not even aware of it. Your having so much fun, working out, listening to the music and alternating between 3 different modules it keeps it interesting! Love it.

Can never get enough from their workoutsLove being a member with you guys

I felt like revisiting my review in light of the pandemic to highlight/critique/applaud OTF Cinco Ranchs comprehensive but non-disruptive health and safety measures they have put in place. To begin, the cleanliness of the studio is to a standard which you wish you could get your own home to but never will. Its so clean the 5 second rule becomes the 5 min rule. The new procedures are effortless. The awkwardness when you dont know where to look while they take your temperature is brief thanks to the non-evasive instant forehead scanner. Rotations from block to block are fluid and distanced. The coaches are conductors of a symphony of movement. In such challenging times, normalcy and safety come at the cost of some convenience and OTF CR has found a great balance. Critique: The water from the bottle filler could be a little colder... but Im conflicted here because I sometimes have sensitive teeth so its probably for the best that it remain the current temp.

The trainers are excellent in keeping you motivated and moving. The music is pretty good, and the 3G process works.

I am writing this review based on being a member for 2 years now.I cannot say enough wonderful things about the staff and coaches at Cinco! As I said, I have now been a member for 2 years while I average 3 classes (minimum) per week, and I have only encountered kindness, enthusiasm, professionalism and outstanding customer service! The coaches are AMAZING and truly care about each participant in their class, something you dont find too often. This past weekend I witnessed a very unkind, beligerent person talking so disrespectful to 2 of their employees and quite honestly I cannot believe that there are still people that feel it is ok to talk down and disrespectful to other humans?? But, in that moment, the OT staff kept their composure and level of professionalism, all while this man was going off on them....I wanted to use some of the muscle I have worked hard to gain for these past 2 years and quiet that sad example of a human but...........well never mind, you get my point. So in closing Bria, you are amazing, you are ALWAYS kind, and always make me smile! And the other 2 people at the desk, ditto for both of you, good souls that care about every person that walks through the door! Keep up the phenomenal difference you make in our OT world at Cinco!

Whew!! I am beat after every workout. I am definitely seeing a difference after 1.5 months. The instructors and music are high energy. I appreciate the cautions used to prevent a Covid spread. Love this place!

I have been coming here for over a year now and everyday I still feel like I got the best workout! It’s always challenging I never get bored of it. I love how every now and again a challenge is thrown in such as hell week and dri tri, it keeps an already challenging work out even more challenging. It also helps me realize it’s time to step up my base and my weight selection! I love the loud music and just the community.

Awesome staff and coaches here, everyone is super knowledgeable and helpful. Keep it up OT!!!

The Orangetheory Fitness studio in Cinco Ranch is awesome! I really enjoy the overall atmosphere of the workouts. All the coaches are awesome and super motivated and it’s easily demonstrated that they want to see you succeed in every workout. The individuals who operate the front of the studio are also wonderful. They’re super friendly and make you feel welcome.

Totally a number 1 franchise. Cinco Ranch location is top in customer service, cleanliness, and friendliness from the staff to the Coaches. Rated 5 Stars in my opinion. Cant wait to go back Monday at 12:30 p.m.. I love all of the effects that working out brings to a person and I have received some of those benefits since my first workout. I cant wait to see what the future brings!! #OrangeTheoryRocks

I just had a horrible experience at the studio with a woman by e name sanika (assistant manager? I was not allowed on the studio for requesting a temperature check in my wrist instead of forehead. She explained (with a very imposing tone) that only forehead checks are allowed. When I asked her to Show me the written policy either posted on the studio or on the website she went inside and when she couldn’t provide such documentation she said that I signed a paper saying I would follow rules and that’s the rule and I have to follow it either I like it or not. She brought a paper I signed when I joined the studio that said I would follow the posted rules either on the studio or website, I pointed out that those rules are not posted anywhere, I’m willing to get temperature check, I’m just choosing the wrist instead. She just told me I needed to leave if I didn’t like it. Just for the record she was not even wearing her face mask properly (her nose was sticking out) based on the local health authorities forehead or arm temperature checks are acceptable. If the studio is willing to enforce a different rule it needs to be posted not left up to some persons ego who wants to be a manager for the day and prove a power struggle.I even called the CDC to ask about this.

Had a great 1st day

I liked the fast-pace, the variety, and the excellent trainer! Mike did an awesome job explaining the circuits to me, and it has been YEARS since Ive been in a gym. Made it all make sense, and he checked on me multiple times during this, my first visit. I am looking forward to returning for my second Orangetheory Workout tomorrow AM!

Coach Mike is so motivating! Im really enjoying the classes.

Orangetheory Fitness in Cinco Ranch is a great place to not only get in better shape but a great community! Everyone is welcoming and encouraging, even those outside of the staff. The coaches and sales team is phenomenal and will make you feel right at home. 10/10 would recommend.

I have always had a hard time being consistent with a gym but since I started OT I have been attending since October ‘18, I feel motivated to go to the classes and does not feel forced or a chore, I love the circus training but most importantly the coaches are just amazing specially Jodie, Mike and Lukas being such a contagious energy and continue to motivate and push you. Love that I can attend any class and scheduling has not been an issue, like that you can use other gyms around the Houston area if for some reason I cannot make the Cinco Ranch location. I am happy with the management of the gym so far. Is been a great experience and super happy.

Love this place!!!

I had a great time.

I had my first session a couple days ago. The staff was SO incredibly nice. I am very out of shape and they made me feel like I was right at home. I love seeing my heart rate and pushing to keep it up to burn the most calories. Coach mike was really awesome. The music was perfect too. I’m about to walk in to my second class!

Love the variety and the ease of booking through the app. The instructors are very encouraging and keep you going. I just wish I could get into the 5am classes more often theyre always booked up several weeks out.

Orange Theory Fitness has a very positive atmosphere. It is the challenge I need, without being too intense. I can control my level of high impact or low impact. Lots of fun, too.

I cant recommend Orange Theory Fitness enough! It is a very challenging workout, yet one in which you control your pace. My strength and endurance have built tremendously since joining six months ago. The coaches are great! I appreciate that the workout is always varied and boredom is not an option. I also appreciate coaches that are willing to modify exercises to suit your needs.

I love the variety in all the workouts. I also love how encouraging the coaches are. I have never enjoyed working out, but now I look forward to each class.

Took a while to get the hang of it but I like that I can track my results and see what I need to do to burn more calories. The coaches keep it fun and are supportive

I LOVE that every workout is different and the music playlist is awesome! I also like that theres all different shapes and sizes of people in a class so its never awkward for me and I never feel ashamed. The coaches really help you to make sure your form is correct, and nobody makes you feel like youre doing things wrong. Thank you Orange Theory!

A really great experience from the super friendly and welcoming front of house staff to the awesome coach Mike and workout. Well organised, top of the range equipment, humble and friendly atmosphere accommodating all levels of fitness. I loved it!

The workout at OTF is unlike anything I’ve ever experienced! I love the intensity, it helps me tame my crazy (ask the hubs). Love this place!

I am a father, husband and have a full time career and active social life. The last thing I want on my plate is the added responsibilities of planning an effective workout regimen. I know I will get an expertly designed workout, a highly qualified and motivational trainer and a professional office staff every time I come to OrangeTheory. The added bonus is the great relationships I have made with other members. I am very happy here.

My favorite workout place... Im down 13lbs. Very challenging and competitive for me. I love it!

It’s always something new the challenges me. I actually look forward going to workout at Orangetheory Fitness everyday! I miss it when I can’t go. The trainers are another big part of why I enjoy the classes so much; they’re very motivating, especially Dylan, Mike and Jodie.

This is such a great, any level of fitness workout!! In my sessions you have all kind of fitness level and we are all able to execute pretty much the same workouts. The workouts are also always entertaining... highly recommended!!!

Best workout in town - challenging for all levels of fitness. This location has fantastic trainers and staff and the Houston area locations have great franchisee owners. Always a pleasure to do business with them.

Excellent workout program for people of different ages and fitness levels. Heart rate monitors are worn during workout with and amount of calories burned and bpm is displayed. Classes are a combination of treadmill, row machine and strength floor exercises with a cool-down/stretching period at the end. Staff is polite. Music is engaging. Noticed results around 7-8 weeks of working out about 3 times each week.

I love working out at OrangeTheory Cinco Ranch. The coaches are awesome, and the staff is always friendly and helpful. Ive found a supportive community at OrangeTheory which has been great to have during my fitness journey.

OTF workouts give me enough guidance to be safe, structure to be effective and independence to be comfortable. All in a group setting where people support each other and coaches provide guidance and motivational words.

I was online and saw an ad pop up for a Free Class at Orange Theory. I thought: Free!...Why Not?!, put in my zip code, and made a reservation at the Katy Location.I showed up for my scheduled class, 30 minutes early...excited to get started. Suddenly, a young man from the front office asks me if I already purchased my heart rate monitor. I told him that I didnt need one since I already had a Fitbit. He explained that Orange Theory required that customers use an Orange Theory heart rate monitor since theirs is the only one compatible with their system.I explained that this was not made apparent at the time I booked the free class. He explained that if I didnt like the class, I could get my money back. Fine. I paid the $70+ and purchased the monitor.Fast forward to the end of class: The class was just okay.... nothing to run home about. I was going to go to the front office to request my refund immediately, but had a prior engagement to get ready for...So I decided to come back first thing in the morning.The Next Morning: I walk in and explain to the young girl sitting at the front desk that Im here to return my heart rate monitor. She got a perplexed look on her face and said....Um...Okay. Please wait here. Ill be right back. She goes into an office area and comes back with a woman who I assume is one of the trainers since shes wearing workout clothes. Meanwhile, the girl who I initially spoke to has gone back to her desk and is avoiding eye-contact with me at all costs.Sure enough. The trainer-looking lady proceeds to tell me that the heart-rate monitors are NON-REFUNDABLE. I explained that I signed up for a FREE trial class. How can it be called FREE if it requires a $70 non-refundable heart-rate monitor? She answered: Im sorry...but its company policy.I went on to explain that the young gentleman who registered me the night prior TOLD me that I could get a refund if I didnt want to continue classes. Her response: Im sorry you were misinformed. The heart-rate monitors have always been non-refundable. I looked over at the girl at the desk. Shes still looking down....avoiding all eye contact. She knows... She knows this is wrong and wants nothing to do with it.I was livid. I couldnt believe that I had fallen for such a blatant bait and switch tactic. I already owned a perfectly fine heart rate monitor...And Orange Theory had conned me in to buying another one under the premise of a lie! Now everytime I drive buy Orange Theory I get a sick feeling in my stomach. I tell everyone about my experience. I will be reporting them to corporate.SUMMARY: (For those who dont want to read all that I wrote above) The FREE CLASS offer you see all over the internet is NOT FREE at all. They require you to buy a $70 non-refundable heart-rate monitor to get into the class. So the Free Class promotion thats all over the internet is really your classic bait-and-switch tactic. Sad.

OTF is the best! I love the workouts. They are hard some days but they push you to better every single time!

I finally found a place that has no judgment. The atmosphere is fun positive and inviting from the front desk staff to the the well trained coaches.. If your looking for a well balanced cardio and weight workout Orangetheory is the place for you !

07/18/18 - There’s not enough 12, 15, and 20 pound dumbbells. Today my neighbors plundered and pillaged my dumbbells at my assigned station leaving me with only 8 and 10 pound dumbbells. I don’t know how I’m supposed to get an effective strength training workout if I don’t have access to the appropriate weights.05/01/18 - Sometimes I get off work a little earlier than expected. I usually go the the 4:15 class. When I get off work early, I can make the 3pm class that is usually not full. They do not allow this without charging a cancelled class fee. So, when I get off work early, instead of getting into an earlier class that is half empty and getting home to spend time with my family, I am forced to sit in the parking lot for an hour to wait for the 4:15 class. I think this is a pretty cruddy way to treat your customers and is extremely rigid. I never know in advance if I will get off work early so it’s impossible for me to cancel the 4:15 class 8 hours in advance...beyond irritating!

I was visiting from out of town & took a class @ the Orangetheory in Katy Cinco Ranch studio!! Mike was a skilled & energetic instructor! I totally enjoyed the workout & experience!!

What’s the point of being added to the waitlist? Class started at 8 and I arrived at 8:05. I was excited to hear that a spot was open. Unfortunately, the staff wouldn’t allow to me attend the class because I was 5 min late. They need to do a better job of explaining this rule. Especially after paying a ridiculous amount per month...

Giving them one star because I expressed an interest in them almost a year ago and they will not stop calling me and leaving voicemails. It is bordering on harassment. Just stop. If I want to come to your gym, Ill sign up and show up. For the love of God, stop calling me every other day!

It is as fun as exercising can be. OTF also keeps it interesting by changing up the routine. The trainers and other participants are super encouraging. Also, the orange lighting helps camouflage my splotchy, beat red skin. Its a win all around.

I’m a new member & I love it! Great workout, great music, planned workouts, trainers that push you... Absolutely fantastic. Let’s get sweaty!

A Fun workout that will definitely challenge you! The varying challenges from each workout and the motivation from the coaches make workouts enjoyable!

I LOVE ORANGE THEORY!! The coaches are extremely upbeat and motivating! I have never been to a gym like it!

Such a great place to workout! The staff and coaches are all so friendly, helpful and full of knowledge! You will reach your fitness goals here!

OTF staff and coaches are always friendly and motivating. They are truly there to help. The environment established makes it more than just a gym but rather a place of inspiration and discovery of the strength you never knew you had.

I am a runner who hates gyms and was looking for balanced physical fitness across all parts of my body as a way to improve my running. It only took 15 minutes to know I found this at Orange Theory because I was huffing and puffing and using muscles I never used before. Ive been telling everyone about my experience and cant wait for my next session.

Fantastic facility, amazing workouts, and the staff is superior! I absolutely love making this part of my morning routine!

Great workout. The coaches are what make it special. They push you to do better, so that’s why I always want to comeback.

Every workout is different, great music and great coaches who really pay attention and work with you, very helpful and accommodating staff, and fun and festive atmosphere! I cannot imagine my conditioning improving as it has with any other program.

It’s never the same workout twice and i feel like I’m getting back in the best shape of my life even at 51!

I scheduled this free two trials within 7days. I have never stepped foot into an an orange theory until today. I was excited about the idea of tracking your heart rate as you work out as I am nutritious for not pacing myself.I walked in for the first time 3 mins after the requested 30 min prior to get set up. (Note I have 5 kids getting somewhere three mins late is a great day!)I was turned away and told no ma’am you are 4 mins late. Since time is such an issue here She should have said hello and looked at the clock the minute I walked in to see i was 3 mins late not 4. I was told there are other new people and they simply don’t have the time because I was 3 mins late. Not sure why those three mins can’t be made up. I would of been more understanding had I been 5 or more mins late but 3MINS!I am insecure about my 5 baby body and finally got enough nerve to start a program to get there three mins late to the requested 30mins before class to be turned away not because they were overbooked with new people which clearly they were but because I was “three mins late”Figure your booking processes out better so that when someone is one min to 3 mins late as I was your staff isn’t so stressed that they can’t handle the demand. As a business owner to a business owner poor costumer service!I will not return plenty of establishments that treat people with grace and love!

I love working out at OTF because its exhilarating and efficient. The music is great and the trainers push me to be the best I can be.

Mediocre experience so decided to cancel my no strings monthly (theres only so much limp bizkit one can listen to while working out). Had to jump through all kinds of hoops to end membership, ultimately getting charged a few months for no service (next months bill will thankfully be the last). The overall experience was similar to this - kind of desperate and awkward.

Walked out today. Never had more argumentative staff in any service related industry.This was my second time trying it out and both days had technical difficulties and wasted a lot of time.Looks like Title Boxing or F45 will be getting my business.If they treat guests like this I’d hate to see how they treat you once they have your money.Too many other choices.

Coach and staff were very friendly, facility was really clean, and the workout was tough.

I wanted to come to this orangetheory for the free trial but was not allowed to do so because they found that I was a college student at Texas a&m. Even though I am a resident of Katy which was shown on my id, they said I had to do the free trial in college station or either pay the $30 for the trial. Disappointed that I couldn’t even try orangetheory at the location I would go to the most. No where on the website did it say college students have to go to the location where they go to college.

I am very disappointed in my one and only experience with Orangetheory at this location. First, they registered me for a workout with my friend who is a member, then when I went to the session to check-in they indicated I had to live in Katy to have a free trial and that instead I would pay $28. They apologized since that was not indicated on the phone. I paid the cost at that point not wishing to inconvenience my friend. Then my heart rate monitor did not work for 40+ minutes of the 60 minute total workout. They said that was what happened with the rental heart monitors. Last, when I left, it essentially felt as if they could care less about my experience or refunding me any of the cost even though a major portion of the workout requires use of the monitor and pushing yourself into the various zones. I dont live in the area and all it appears they cared about was the sale and those who could be their member in Katy. Now, I am receiving emails requesting I join that orange theory which I cannot and is the reason I overpaid for one, $28 workout. Not worth the expense as the workout was only so, so. A run would have worked equally well.

Great location. Nice and clean facility. Knowledgeable and friendly personal.

I love the fact that the workout is guided by a coach and is different every time I come in. I also love the music and atmosphere. And the fact that the everyone at the front desk has taken the time to recognize us and checks us in when we arrive before I even step up to give our names is awesome.

I love the motivation, the music, and the coaches surprise you with a different workout everyday. It’s an addiction that keeps your body looking great!

I love the workout at OTF. I finally have muscles again and I feel so strong.

Love everything about OTF in Cinco Ranch. The facilities, the staff, the workouts and the coaches are all great!

Ive been a member of OTF for over a year and I really enjoy my membership. The workouts are always changing and they keep it fun and interesting. Jodie and the trainers are great. Id recommend OTF to anyone interested in exploring fitness options.

Had a great workout. Staff and trainers are great. Would definitely recommend.

Great workout if you dont have lotsa time. Can get a little repetitive. Music helps. Instructor matters

Love the vibe, coaches and the otfriends I’ve made.

Love Mike. He is the reason why I go. Great music and enthusiasm.

Excellent 55 min workout ! Fast paced, challenging, but adaptable to everyones ability level. Great staff of trainers and front office personnel.

I like the day to day variation. I mainly go for the cardio because I will rarely do it on my own. The floor is ok. I train on my own 3-4 times a week so the floor circuit is a change but I wouldnt personally give up lifting outside of OTF. It all depends on what your personal goals are. The staff is nice - some more personable than others but its not a big deal. Stephanie is very helpful. Priscilla is always welcoming and offering a smile. All coaches have been great but Dylan is my favorite. I love his energy and music selection.

Great gift cards

Great studio. Quick HIIT workout will get your heartrate going and start shedding extra pounds!

I love how the trainers motivate me throughout the workout and every session, my body is being challenged to do more than I thought was possible.

You are the best, everything is excellent in this studio

BUYER BEWARE!  Do NOT join OTF if you have to travel on a freeway in Houston.  Ive been a member for two years, go faithfully every Tuesday and Thursday at 5:30 pm (which scheduling is a whole other major problem with this place) and get turned away when I am one minute past their ridiculous 5 minute late policy!  I called in advance and was told they were aware of the major accident on I-10 but they couldnt bend on the policy.  I tried anyway since I was almost there.  They say it is for my safety as I havent warmed up enough if Im past 5 minutes.....bull.......Im a 46 year old woman who has worked out my entire adult life.  I know what I can and cant do.  Then they say its because I will disrupt the class because the instructor has already given instruction and they will have to give me individual attention to explain what I have missed.  That is laughable!  Ive done every work out they have over the last two years.  I can jump in and catch up without any help and even if they did, really 15 seconds of filling me in is disrupting the class?!  New people are confused all the time and have to get individual attention.  Im an adult who is paying $159 a month to patronize the establishment.  And to add insult to injury, I just upgraded my membership to unlimited and got my husband to join who emailed last week about upgrading his membership.  Between the two of us, we will be paying this establishment over $300 a month and this is the way I am treated.  ONE minute!  Not five, not ten, not thirty!  If a manager doesnt have the ability or common sense to override this pathetic business practice, no wonder no one wants to work there.  The turnover behind the desk is outrageous.  They have mistakenly forgotten to book classes for me on several occasions over the years, their booking app is down often, the heart rate monitors dont work well, but I roll with it because I like the work out.  Not anymore!  Im out.  They obviously do not value their customers and think they can fill the spot with the next sucker.  One day OTF wont be the newest fade on the market and then they will want the loyal customers they screwed over back.Disgruntled,Robin Sample

It is a great change from routine gym workouts. i love it.

This location has the best trainiers that Orange Theory offers! Extremely freinedly, i was in from out of town, and they were super easy to work with to fit me into there classes. Other locations around were busy, and honestly i did not feel the love, but this location was great. MIke is the best trainer that i have had at OTF, no doubt on my future visits to Texas i will be back at this location!