I have been using this business for about a year. Today was the absolute worse pedicure I have ever had here. The girl seemed to have been disconnected or just did not want to be working. Hi always get the $35 pedicure. With this pedicure you are suppose to get the spa, the hot towels, and the sock. I got the hot towels and the sock for about 2 minutes. However, I did not get any massaging to my feet or legs, no lotion on legs. From start to finish, I was done in 30 minutes. When I asked her about it, she said she used all that she was suppose to use. Very unprofessional. If I ever return, I will not use this person.
Called. Told walk in only. Arrived.. 1 person in waiting room. Told it would be 1 hr. Had a waiting list of people to be seen, but none were in shop. They left and were coming back. Whats the point of walk in and wait? Wont be back. Found a place where walk in is walk in
Best pedicure Ive had. My feet look gorgeous! They took their time and did a beautiful job. I have finally found my go to spot
This is honestly the best nail salon Ive ever been to. I will never go to another place. I do not live in the area and will drive to them no matter what. Absolutely amazing. Great friendly team. Great job on services and a great time. Love it.
I truly can’t say enough great things about Mani Pedi Spa! I’m always thrilled with my results and impressed by the excellent service and treatment they provide. The team is wonderful - everyone is so skilled, detail oriented, and FUN! I always look forward to catching up with everyone during my appointments. I highly recommend Mani Pedi Spa to anyone looking for top quality nail service in Jacksonville.
Ive been a client here for awhile. I love this place. They make you feel welcomed. Give you conversation. My most favorite guy there is Cai. Hes awesome with my nails. Hes pays attention to detail and knows his stuff. Definitely try him out but dont take my space and time with him🙂.Keep doing your thing Tommy.
Great service and took excellent care of our feet.
Love my nails! Technician knew exactly what I wanted and provided me with excellent service and the entire staff is welcoming & polite. I highly recommend this salon. ♡
I scheduled an appointment for today to get nails done and I had to call to reschedule my appointment and they happily agreed they could do them earlier! I got rainbow acrylics and they turned out amazing!! I’m obsessed with them!My nail tech was Nary and she was beyond amazing and polite and was a great conversationalist! It was nice and empty in their place due to them only taking appointments during COVID, which made me feel nice and safe :). Would definitely recommend!! I mean I live all the way across town from this place and just happened to be in the area. So if that means anything you should try them out!
I have previously posted about how wonderful this nail place is, however, today I was extremely offended and will never return again. It is obvious to me that they do not appreciate customer loyalty. I travel from 30 minutes away and sometimes arrive 10 to 15 minutes late due to unforeseen traffic or construction. I was completely humiliated when I walked in 14 minutes late today. I asked the owner if he preferred that I left and he said yes! I will not return to an establishment that does not appreciate its customers or show them respect.**I have tried to notify you in the past, no answer on the phone!!! 2 weeks ago when I was late no one was waiting because of me. You SHOULD NEVER treat a loyal client that way. Hope you learn from this.
I’ve been coming here for almost 2 years and I love it! Very professional and clean! They are friendly and so great to talk to! The prices are also great for the quality of service. No matter what your looking for they’ve got it.
I walked in for a mani pedi. The guy told me to sit down for a manicure first. I said I’d prefer a pedicure first. He said “no.” I explained I wanted my toes to dry during my gel manicure. He huffed and puffed and said, “fine.” I feel totally ick now and said “forget it” and walked out. Poor customer service, dude.
LOVE this place. I won’t go anywhere else. Tommy takes the time to know all of his regulars, each and everyone of his staff members are great and knowledgeable. Amazing, I won’t be going anywhere else.
They were able to fit me in on my wedding day to get a full set and pedi! Always professional with a feel of family. Definitely recommend
Tommy and his staff are absolutely amazing! Always so nice, and easy to talk to, and so very professional at the same! If you are looking for a new salon look no further!!!
First time I went the guy “Ray” was amazing !! My nails came out perfect ! That’s the first time I really enjoyed a manicure in 2 years . . However the second time I went they told me they didn’t have enough time to do 2 manicure/pedicures.. the person had a rude attitude and didn’t sound like he wanted a nice tip to end his Saturday on. That really makes me not want to go back . . *Customer service is hit or miss*
Such a beautiful salon with an amazing group of people working there. They’re all nice, and all do great work!
I took my granddaughter for her first mani/pedi and I also had thr same done. My granddaughter loved every bit of it, from the cute childrens chairs to being treated exactly like I was.The two nail techs we had were exceptional. The girl my granddaughter has was super sweet and my grand really looked her. My nail tech was just wonderful and I will use the same two girls when I return, for sure. Wonderful place!
Love this place so much!!! Amazing customer service and they are all really good at what they do!! Definitely recommend! 💯
The establishment is clean and they take pride in their business and service. I always feel welcomed and they are very friendly. I also like the rewards program you literally earn money to use everytime you get a service done!
Excellent experience!! I made an appointment with Tommy and he did a perfect job. Easy to talk to so there werent awkward silences while my nails were getting worked on. Very detail oriented and went above and beyond to make sure I had a wonderful experience. Wonderful atmosphere! Highly recommend going here!
Always such a happy atmosphere
Love this place!! Its so down to earth. Tommy works hard to keep his customers and employees happy. I will be back for future services.
I took my niece to get her nails done here because of the children’s chairs, she absolutely loved it. They did great nail art for her and were very patient. I got my nails done too and they looked beautiful.
My favorite place
I went Saturday with my daughter and infant and was very pleased with the new management! My daughter and I had a great time and when my infant woke up during my manicure, several of the workers helped with him so I could finish! It was so nice. I will definitely be back!
I went to this place for the first time and I had an amazing experience. Bruce did my SNS and he did a great job. It was flawless! I didnt feel rush and everybody was friendly. I would definitely recommend this place!
Bruce (I think that is his name) was amazing and explained everything he was doing..I will be back!
Since the new owners there is no reason why you wouldn’t love this place. Extra friendly staff and great work. I love my Linda!
This place is awesome! They were super friendly and did a great job. I got the Premium Pedicure and it was totally worth the price and then some. I found my new place!
I walked in about 45 minutes before closing and asked for a color change on my nails & toes..... I met and spoke with a wonderful lady named COCO!!!! I had a great conversation with her and she did a wonderful job for me!!! I love ❤️ my nails!!! Thank you!! ⭐️ ⭐️⭐️⭐️⭐️
Mani Pedi Spa is a pleasant place. They have a large variety of colors. Decent prices. Can make an appt. The chairs are comfortable. Parking is sometimes a challenge. They dont offer beverages.
Love this place! I always get quality service and everyone there is friendly. I always feel welcome, and my nails and feet always look amazing thanks to Cai.
This is one of the best nail salons in Jax I’ve been to, it was my first time getting acrylics and Cai did a really amazing job, the whole place has a very chill atmosphere and the prices are super reasonable. Definitely will come back :)
This place is absolutely amazing! Best place in Jacksonville to get your nails done! Seriously quality work by incredible people! I love It ❤️! BB does amazing SNS nails and I recieve so many compliments on them! Best my nails have ever looked!
Never disappointed when I get my nails done. Always professional, and always on point. Best nail salon in Jax hands down.
Told me it would be 15 minutes. Sat me in a chair for over 40 minutes with warm water. Someone came in to do their nails and they took them ahead of me. I will not be back.
Just moved to Jax from ATL. Ladies, we all know how hard it is to find a good nail salon. Mani Pedi was the first nail salon I came to, and I am hooked. The staff is so friendly, and my nail tech took his time with my SNS! They offered refreshments, and even asked what my boyfriend and I wanted to watch on TV. The salon also uses liners for pedicures which I really appreciate. It is a ways away from our house, but defiantly worth the drive. Tommy, Linda, Kai- thank you for all your help. You guys are awesome!
I was a walk in and was taken back quickly. I had very good service and will be returning in the future !
Went in the middle of the day to avoid large crowds. Was 1 of 3 people in salon. They completely rushed through service and did nothing special at all. Paid $25 (and still left $5 tip) for a 25 minute pedicure. It was my 1st time going here and I will never go back.
Good place. Lots of color choices for nails. Not the best at scraping feet. Had to go home and finsh their job.
I loved this place so I brought a friend to get her nails done. She had never gotten a pedicure and I get them every few weeks. Mine took 40 min for the same one that only took her 20 min. After watching the tech rush through most of her pedicure I had to say something. When they skipped the base coat, I asked for them to do it and the woman got nasty and started laughing with her friend. She continued on not stopping to do a base coat. I had to have the manger come tell her to take the Polish off and do the base coat. She made the entire experience negative.Shame on her for poor customer service. This was a mothers day gift to a friend and she ruined in with her negativity and lack of customer service.The mangers response was mostly defensive but he agreed that the job wasnt done right, but in direct contast kept repeated we always do quality work. He offered no service or refund to make up for it-including not fixing a nail that was only half painted.Best nails in Mandarin if youre willing to put up with terrible attitudes. They are not willing to own up to mistakes it correct them.
Went and got my first acrylic coffin shaped ombré nail set at Mani Pedi Spa from Cai and I couldn’t be more satisfied with the way they turned out. Always love coming here for all my nail services!
Went in today for an sns manicure and the lady informed me that they don’t have sns and I have to go down the street for it even though it’s advertised on the window and on their menu. Completely disappointed. Why advertise it on the window if you don’t have it?
I posted pictures of the pedicure I got... You can see for yourself there is paint on the skin and half a nail isnt painted. Showed the manager and he didnt offer to fix it or anything else
Been going since they opened . Very clean n comfortable. Also best eyebrow wax .
Great!! Very friendly. Very clean
Outstanding customer service at a great price! Thank you as always!!
Best skills, great work. Loving some Cai
Very unhappy. Nails should last 3 weeks,didnt last 3 days . And would not redo the nails. Only 2 nails without charging me. Wont ever go back
Took my mother her, for her bday.She really love the business and who friendly the artist there was . Ty
Best Artist Quality Nail Designs! Quiet and comfortable and affordable
Amazing service. SNS process is flawless. Refills for SNS are cost efficient and quick....
Great experience
My hands were made by a girl that was excellent but my feet were made by the older woman who was a disaster with her, because they lost customers because I practically gave away my money
Went in with my grandma today, will be back! :)
Nail and pedicures are done in a comfortable surrounding.
Ok. Can get walk-in service. Dont like that they all speak their own language even if you are the only English speaking person in there.
Wonderful staff,, great job every time
Good service