Terrible experience !!!!!The office staff works very unprofessional, your monthly rent collection system is disorganized so you always end up paying more due to the malfunction of the system. To this the staff is never responsible, if you talk to Jhon he does not find out what the issue is about and then when you talk to Maria he says that he understands you perfectly but that it is not in his hands to do anything, so if you are thinking of renting here, keep in mind meticulously controlled where your funds go

This place is terrible! Stayed with my best friend for the night from Orlando and the neighbor upstairs kept me up ALL NIGHT! WHAT A TERRIBLE EXPERIENCE and I stayed there for one night, I know why she comes to stay with me every weekend, she’s a nurse and works so much and can’t get any sleep. PLEASE RETHINK THIS PLACE!!!! They won’t even help her with a solution. After months of her asking for help with the front office and manager, the owners solution was to ask the front office, ARE YOU KIDDING ME!

The Jaxon is posh baby! Excellent pool, super convenient to everything and they have incredible views from some of the waterfront units.

Absolutely the state of the art living experience 👌close to EVERYTHING!!! All you could need or want is there.

Community is beautiful overall. Clean and organized. Fun people and love pet park! Would love more community events! Overall great experience so far!

Love living here, it’s more than just an apartment complex it’s a community here with all the organized events.

I’ve lived here since 2018 and my experience has been nothing but stellar. The office staff and especially the maintenance crew keeps this place spectacular and wonderful. We love using the “grill and chill” with the included fire pit and I especially love utilizing the Peloton studio and the state of the art gym that honestly saves me money from buying a gym membership. The attention to detail on the interior of the apartment home is very modern and updated. I get a lot of compliments when we have visitors. Parking can sometimes be an issue but the property has ample parking that may not be right outside your building but it works and it’s worth it, given its location. Five out of five recommends.

Parking seems to be the only issue. Visitor parking isn’t regulated so the main lot between 2 buildings fills up quickly. If your not home before 6:00pm have fun walking. Wish they controlled visitor parking.

Maria and John are awesome. We worked with Maria during our move in and she has gone above and beyond so far. We love our apartment so much!

Is it a nice place? Yes. Is it conveniently located? Yes. But if I’m spending $1500 in rent alone in Jacksonville, Fl, I don’t think I should be able to hear my neighbor’s every step. The floors are so thin and you can literally hear footsteps and doors closing.This edit is in response to the owner’s reply:We already let you know that we could literally count our neighbor’s footsteps and we didn’t even receive a response back. I feel like you are only addressing public reviews on google, but not actually putting in the effort behind the scenes, where it matters most.

We toured an apartment with Jon a few days ago, he was helpful, professional and wonderful! Beautiful grounds, modern apartments, convenient location and the pool is lovely! :) The customer service was truly wonderful and so appreciated.

Love living here. Beautiful units and super close to everything you need. The management is wonderful and is always available if you have any issues.

I love living at the Jaxson. Carla and her team are absolutely amazing! They always answer my phone calls, deal with any issues, and are soo accommodating! The Maintenance staff is wonderful as well. Thank you

The Jaxon is a great place to live. The location is phenomenal.. you’re right at the town center but if you want to avoid the traffic of it, you’re also right by 295. Everybody on the staff is very nice and professional. They’re willing to go out of their way to make sure you feel welcomed. They also host several events that allow you to meet your neighbors and have fun. I would highly recommend checking out the Jaxon.

I moved in at The Jaxon in June and absolutely love it! My apartment is so beautiful, with great appliances, an amazing Nest central air conditioning, and great lighting. Not to mention that all the common areas are so incredibly beautiful and well kept. The couple times I had to put maintenance requests in, they were responded to immediately and very professionally. And everyone that works at The Jaxon is awesome! Maria was amazing to work with when getting set up for a garage spot. Keesha is so sweet and pleasant to interact with. The maintenance guys are so kind and professional. And Karla, the manager, is really great! She reached out to me when I had a concern with my unit and helped me address my issue. I feel so well taken care of here and so lucky to have found this complex after moving here from Brooklyn, NY.

Recently moved out of the Jaxon after a 14 month stay, only left due to job. The Jaxon is wonderful, it offers great amenities, and an awesome pool with waterfall! Shopping and eating is within walking distance! I’ll miss this place!

After renting here for almost 12 months, I have no major complaints. Its been a pleasant stay. Great location, great amenities, and friendly people.

I recently moved due to work promotion - but lived at The Jaxon since its beginning. The apartments are very nice and the A6 floor-plan is wonderful. The wrap around balcony gives not only lots of natural light, but a calm and peaceful place to relax after work or in the morning with my coffee. I love that the office does the PooPrints for dogs. It certainly makes the community clean and well kept. Diego is THE BEST service manager around :)

We love so much our apartment view that we are willing to buy the apartment :) The view to the pond is so gorgeous and relaxing that reminds me somehow the view to the ocean I had in my previous home.

Pretty apartment and very nice workers. Manager is very polite. The walls are as thin as paper though. You could hear everything the neighbors do. If a dog is present you will know.Officer on call after hours never answers when you call.This place is new and very beautiful near a lot of stores. The only issue i have is that i wish walls were a bit thicker.

My Wife and I have lived at the Jaxon for about 6 months now and we love it. The amenities are wonderful and the staff has been great. Kudos to Carla, Maria and Kesha. They have been so helpful and respond very quickly to any requests or issues.It has so far been a great experience and we’re glad we chose the Jaxon as our home!

Great place to live.

So far it’s amazing, it’s crazy because I checked all the other apartments in the area but never stopped here. I’m glad I did! I love it. Thank you Kesha!

I had a great tour and all my questions were answered. Love the apartment and the amenities as well as the service that I signed on the same day as my tour. I even signed on for 14 months and hopefully this will become my forever home. Staff is extremely polite and helpful. Everyone is awesome.

Know someone that lives here and they love it. Pelton studio, indoor mail, had a Christmas party in their event space and it was beautifully done. The pool looks amazing and they have iPads on the exterior doors for guests to check in for greater security.

Went to go tour the apartments. I had a tour set up. I showed up to the office and it was closed. I showed up back at the office to the return time. I approached the office while an employee was in the office and the door was locked. A nice man (assumed it was a resident) was approaching the door to let us in but the employee sitting at the desk signaled to him and he did not open the door. Terrible service compared to what I had during the phone call. I guess they don’t want US in there!

Maria and Kyle are always great to have around the office, good vibes only! The complex itself is pretty nice, the noise that people mention is in every apt complex in Jax, can’t get around that. Definitely recommend paying for the 4th floor, it’s worth it. I think the events they do are great, always fun to attend. The food truck that comes on Wednesday’s isn’t that great, so I wouldn’t recommend it. The game tables they have a great plus. The price of the apt is also pretty good compared to other complexes that i looked at. Also the pretty view of the lake is a huge benefit, worth paying the extra for it if they have availabilities. Wish people would be more responsible and not leave their dog poop around.

When I was looking at apartments I was refer to the Jaxon Community manager LORRAINE Velez was so informative about the complex took me a tour and I fell in love with the apartment I chose. The staff is excellent at the Jaxon I am planning living there until God calls me home. I would recommend the Jaxon to anyone

I just want to say thank you to the amazing staff and a big thank you to Mena !! Thank you for everything for the kind words, encouragement, positivity, and ensuring me that everything will be okay. Through this tough time she has made me feel welcomed and I can say she is a friend. The community is absolutely stunning. Vegas style pool, spacious floorpans, everything you can imagine in a luxurious apartment . I will recommend The Jaxon to everyone. This is the place to call home .Thanks Again For Everything !!! :)-Shane

Moving to the Jaxon apartments was a great experience. Everyone made my move in a easy and pleasnt time. Danielle was friendly and very personable and ultimately she made my move in great.

Great modern place. Loved the Peloton bikes in the gym!

The housing is very nice and clean and the management of housing is loved and treated well and the reception of a large woman at the age and deal excellent and also money is very excellent treatment and speed of procedures housing is very clean and allows students to calm study quietly Congratulations to everyone who lives in this complex

Update: Issue in process of being resolved.If you dont want noise move to a house or wear earplugs and turn up the white/brown noise. Sound travels between floors the most. Avoid new construction if you have any sensitivities to smell and dust.

Just moved in but Lyraine and her staff have been unbelievable helping me help with my move from Michigan even called to check on me on my drive South, would recommend them to anyone.ThanksTerry B.

Love this place !! I love living here it has a pool a chill and grill area a gym a clubhouse you name it

Now that I’ve lived here for a little bit I’ve decided to change my review. If I could go back In time I probably wouldn’t have rented here, to be honest. You can hear every. Little. Noise. From your neighbors. I personally don’t complain because it is what it is, even though I get woken up at night from loud stomping and sounds of vacuume cleaners going at 11pm. I can’t even sit in my living room and watch a tv show with the volume at 14 at 7:30 at night without someone banging on my wall or knocking on my door. I have lived in several apartments and never experienced this type of noise issues. I’m assuming these walls must be paper thin.

I have been looking for a few months and this place has great staff, Danielle and Mena were on top of everything and the minute the one location i was looking for opened up they called me immediately. They do have specific showing time for safety reason so just make an appointment! Looking forward to living at Jaxon, best location in Jax. Publix, starbucks, all restaurants within walking distance plus nordstroms, dillards, j crew, etc... shopping paradise for the those into shopping.

This team thats running the apartments fantastic. I am satisfied that my sons moved here. The installations are great. We love the apartment. the service is excellent. I would like mention Lyrainne was the GM from my last place my son lived from. Since my son lived in another complex Lyrainne and her team service was excellent. Since she and her team left the service there fall with another team. Thats why son followed them here in Jaxon cause the service is 100% efficient. and I can tell from Mina that she is the right arm of Lyrainne. Mina from alone to had an unbeatable kindness with me and above all with my son and a great patience. To explain us during the whole process. On August 15 we moved several families welcomed us all and I could see the way Mina helped one of the residents with great kindness, helped him with his bags and directed him to his apartment, always ask for mina because I know that she will always help them. I have also observed the team works late into the night to give us an excellent service thank you very much Lyrainne and Mina and apartment works 100% .

Beautiful luxury apartments.

Very expensive !!!Inappropriate treatment from the staff !!