user
Coquina Bay Apartments
3709 San Pablo Rd S, Jacksonville, FL 32224, United States
Appearance
Coquina Bay Apartments

Comments
We
Review №1

Apartments are decent and newly renovated. Community is okay, but recent clearing of trees across the street has brought a problem with others (homeless Im told) sleeping around the complex, trash, etc.Theres also a ridiculous infestation of ducks and feral cats - both of wich tenants feed and exacerbate the issue.Renovations are cheaply done - linoleum, cheap cabinets and no attention to detail - meaning most of the handles were put on crooked.Dog park and tennis courts are nice when theyre not flooded. So basically theyre unusable for half of the months in the summer due to the FL rains and the ground not being graded correctly for them to drain property level.The apartments were purchased by Lincoln Property Company in July and so far it took them a month to get a web portal set up and work orders go un-acknowledged and not acted on.Rent is fair until all of the extras like garbage, common area, building insurance, etc. are added on top of the rent - so basically you need to figure on an additional $100/month for your rent. This wouldnt bother me so much if the common areas were usable for the entire month, trash in the parking lots picked up, etc.

Ni
Review №2

Many of my items have developed mold only after living here, so many roaches, renovated apartments that look like and are falling apart because they hire the cheapest contractors. Only good thing about this place is the distance to the beach. Otherwise it aint worth the headaches.

Br
Review №3

This place is rancid, there’s mold in nearly all the vents and it has molded most of our items. Dealing with management in getting this issue resolved has been a nightmare.edit: Trent Davis giving a 5 star review is RICH!!! This man OWNS THE COMPLEX LMFAOO

Sa
Review №4

We have lived at Coquina Bay Apartment s for 4 years now. I highly recommend this apt community. The management staff is spot on! Jessica and Elizabeth are very helpful and friendly. The grounds at the community are always kept up and the place is nice and quiet, neighbors are friendly. The pool area is Fabulous ❤💯💦💜 Maintenance staff is spot on as well. I’ve sent in a couple of request through the portal and I get an immediate response to any issue I’m having and fixed within a day . The maintenance guys are super nice and do a fantastic job. I highly recommend if you looking for clean affordable housing this is the place. Its one big Family💗

Ma
Review №5

Everyone here is very helpful and nice! Jessica walked me through my rental process and made my transition from a house to an apartment very smooth. Its quiet here and any issues I had were resolved promptly. And I like that I get my OWN parking spot. The new upgrades are nice as well. So far, I think I made a good choice and would recommend Coquina Bay to others!

Ju
Review №6

I’ve been living at Coquina Bay for about 3 months and this is by far the best apartment I’ve ever rented. There are a multitude of dining options in the area and a Publix literally walking distance away from the community. Maintenance and the Management team are both exceptional. The team takes care of all my work orders efficiently and Jess made moving completely stress free. Highly recommend any one to live here.

Ng
Review №7

My first apartment in the US. To be honest, I really satisfied with the service here, especially after they renovated the building. The complex is clean, safe and quiet. All the staff are friendly and helpful. They helped me whenever I had a question or any requests. Jessica is the best person here. If you have a job near by, such as Mayo clinic, I think coquina bay is the best in this area. Thank you so much!

Ka
Review №8

I love this complex! I love the location, I love the price, I love how quiet it is. You’re near several grocery stores and shops within a 5-10 mile radius, beach is just miles away! It’s an older complex but they keep it in good shape. Since I’ve been here, they’ve repainted all the buildings, replaced screens on all balconies, updated toilets, kept up with the landscape. It’s served it’s purpose for me so no complaints here.

Sh
Review №9

I have lived here for 8 years. In the office, Jessica and Elizabeth are very caring, show respect, and take the time to listen to our needs. I feel real safe here. The maintenance men are real gentlemen who will fix whatever needed. The extra bonus is that you get a hug, a smile, and free coffee. I hope to see you here, you will be happy. And also a special thank you to Alexis who helped make my journey here special.

Ka
Review №10

The staff at Coquina Bay is absolutely amazing!! I’ve been there for a month now and I am enjoying the overall experience. Jessica and Elizabeth in the front office are very friendly and helpful with any questions or problems that arise. My apartment has been completely redone and updated. All of my neighbors are quiet and respectful as well. I highly recommend leasing with these apartments.

La
Review №11

Jessica is great! She has been so helpful with getting us into a new apartment. The recent renovations are great, bringing this older apartment complex to life! The area is nicely shaded, ample parking, with friendly neighborhood cats. I would recommend Coquina Bay apartments, great quality for the low price!

Ke
Review №12

From out of town...had lots of options and Coquina Bay Apartments is great fit. Staff and management made me feel welcome. I love living in this community. Its quiet and friendly. Great neighbors and clean. No apartment issues and maintenance is always available. Renovations are a bit distracting but starting to come along. My only wish is that people pick up after their dogs which is a major resident issue. Work together to keep our community clean. Otherwise, a awesome place to live. I enjoy my home. Keep up the good work guys.

Sh
Review №13

I have been here for almost a year and LOVE it. Everyone is so nice and friendly. Maintenance is super fast. I had a leak due to the apt above and boy, did Troy jump right to it. He was amazing. Saw it was the apt above. Within mins everything was resolved. I would live here forever.

Ho
Review №14

We’ve almost lived here a month and Jessica not only got us in super quick because our old apartment was terrible but she was so nice . I haven’t had any issues with bugs but come on it is Florida! We love the pool and everything we feel so much safer and not to mention the upgraded apartment it’s so pretty. Thanks coquina bay for making me feel safe and at home again 💜❤️🥰

La
Review №15

You will never get your deposit back, it doesnt matter how nice you keep your apartment, they will scam you out of your money with tons of hidden fees for everything. The showers have terrible water pressure, your water and electricity bill will be expensive because it is shared with the entire building. They charge fees for everything and give you very little for the money. Moldy, dirty apartments and overpriced. Do yourself a favor and avoid living here.

Sh
Review №16

I do not live at Coquina Bay but my daughter does! The new renovations look amazing! The staff are like family! I would recommend this community to everyone!!

Sa
Review №17

Weve lived here a little under a year now. They just went through some fantastic renovations and were super considerate to residentsr while getting them done! Office responds promptly to all types of requests, love the staff. Very affordable and excellent location! I always refer friends here.

Le
Review №18

I absolutely LOVE living here! The staff is always so friendly! I love Elizabeth and Jessica! I am so excited to use the grill this summer and I am in love with the new furniture at the pool! When ever there is something wrong the staff is always on top of getting to it as fastly as possible! This place is amazing!

Ma
Review №19

I have lived here for three years now. I love the staff and have never had any problems. Anytime I have had and issue with something maintenance is there within minutes. Neighbors are great. The schools are awesome. I would recommend living here to anyone looking for somewhere close to the beach.

An
Review №20

The management team and the onsite maintenance staff have been incredibly helpful from move in through proactive maintenance on the apartment. We are enjoying our renovated little home and community!

Er
Review №21

The Best crew ever, the ladies in the office are excellent and very respectful and helpful . Best complex ever. I’m so glad I chose to live here .

Di
Review №22

Staff is very pleasant and always helpful. We love the apartment, easy for us to take care of. Any problems, we just have to call maintenance and, depending on the problem, they usually have the problem fixed within a day or two. Most of the people living here are very pleasant and willing to help others. We are close to Jacksonville Beach, Mayo Clinic, stores, a water park and plenty of restaurants. Very happy here!!

Be
Review №23

Coquina is in a great location, parking is great, and it is a quiet community. The pool is decent although I often used the skimmer myself to clean it out before using. I lived here for a year and I learned so much about Entomology. My goodness, there were so many different species of insects to study! My apartment was riddled with little cockroaches in the kitchen and in the closet that housed the central air unit. Tons of them. And then the apartment became infested with fleas! Everywhere. I had to use diatomaceous earth every other day just to keep them at bay. And there were plenty of other unidentifiable bugs in the bathroom area. They will fumigate if you request it, but it doesnt help much. I was glad to leave!

Al
Review №24

Excellent place to live awesome manager and staff member .I recommend coquina bay apt . I lived there for a year and believe you me beautiful location wonderful neighbors and guests parking space . Thanks always I enjoyed living in a peaceful place.my sons loved the schools and staff member very professional . I live there again if I move back to Jacksonville Florida and walking distance to the beaches excellent location too.i miss my old but never forgotten apartment. Thanks again love you all keep up the excellent services

Ty
Review №25

I moved here a month ago and my motorcycle has been stolen TWICE.

st
Review №26

Best experience in the area, office staff is friendly and maintenance response is amazing! I love it here deffenetly would recommend.

Mi
Review №27

Horrible, you have to beg for long due updates. The staff seem really nice and friendly to your face, but they will screw you over when you try to get your deposit back. I lived there for four years without missing a rent or utilities payment and when it came time to get my deposit, there were deductions for many months of unpaid utilities, appliance cleaning on appliances that were 15 yrs old which I was told were going to be thrown out and replaced. Sneaky, dishonest, and greedy people are running that craphole. DONT RENT FROM COQUINA BAY!!!!!

Su
Review №28

Jessica is very knowledgeable and helpful!

Al
Review №29

These apartments are joke.First of all,the management and office staff are liars and thieves,stay away from this place! Upon moving in, which took place in August of 2013, we were told how the kitchen and bathrooms will be completely renovated in January of 2014! That promise was the only reason why we agreed on moving in,because the apartments are so old and disgusting, (they were built probably sometime in 80s and since then nothing has been changed) if you dont believe me you can go and check them out and youll see what im talking about! Besides,they raised the price significantly and i dont see the reason for it,since they didnt make any changes or renovations! As long as i know,you raise the price when you invest in renovations and fixing . The only thing they did is painted the exterior,installed two cheap looking grills in a grilling area and changed the fence around the garbage area (which was due for replacing probably 10 years ago and was falling apart). But we as tenants care more about interiors right? I could care less whats on the outside,i spend my time and live INSIDE! They have constant problems with roaches,not just couple of them,here and there which is as we know pretty normal for living in Florida. We are talking about infestation,it is horrible! They do have pest control if you request one,but i think the pest control shouldnt be requested,it should maintain and keep the problem under control constantly! And then when the pest control person comes in, he is gonna try to give you lectures on how not to leave the food on the counter and nonsense like that! The food is not the problem,it is all those holes and cracks in the kitchen from which roaches are crawling out no matter what you do!The pool is anything but sparkling and clean! On a couple of occasions i took my daughter to the pool,only to find dead frogs,bugs and very dirty,murky water in it! I reported the problem in the office,it took them days to take care of it,after that i didnt even go to the pool anymore! No,thank you! I dont want my child to get some kind of infection or disease from swimming in that water! Lately, there was also couple of incidents of someone breaking into peoples cars at nighttime!Upon leaving the apartment,make sure you CLEAN THE OVEN AND DONT LEAVE ANY BROKEN BLINDS,because they will take all of your deposit claiming how they need that money to fix and clean those two things! Lol...Really?! If i knew they will take our money just like that,i wouldnt have cleaned anything upon leaving! But i come from a country where is not nice to leave dirty behind...I usually dont sit and waste my time writing bad reviews about people and places,but this time i had to do it in order to tell people what is going on at that place! For that kind of money if not even less,you can find yourself at least somewhat more decent place to live! The only time they greet you with a smile is when youre bringing the rent money in or extending your stay,other than that,they can not stand you,they dont even say hello to you when entering the office! That is not the way you treat your tenants, no matter what! Very unprofessional!The only good thing about this complex is that it is very close to the beaches and their maintenance is pretty prompt comparing to other places.

No
Review №30

Liked the place just too small for our family great place tho. The service was awesome n kept checking on us to make sure we had found a place very attentive and had awesome move in deals

Fr
Review №31

I love it here. Great apartment and I really like my neighbors! Great location.

Ch
Review №32

When we moved out, we were aware that the carpet in both bedrooms would have to be replaced. What I was NOT prepared for was them trying to charge me for carpet being installed by the front door when it was tile there when I lived there. They also are charging me for replacing the linoleum in the dining room after we attempted numerous times to get them to replace it due to the BLACK MOLD growing UNDERNEATH of it and visible through it, AND charging for replacing the counter tops that when I moved in had been PAINTED and not recovered like they said. When we refused to pay for those things, they turned it over to NCC Business Services (a collection agency) and they refuse a settlement amount of me paying for everything but the linoleum and the counters. Do NOT rent here. They will charge you fraudulent charges when you move out and force you to pay them to get it off of your credit. I have even disputed these charges with photos and can not get anywhere!!!!

As
Review №33

Am possibly moving here and really love how affordable it is and the customer service was awesome :)

ma
Review №34

This is a great place to live if you dont mind your car being broken into at night while you sleep and then when you go to seek help in the office get laughed at in your face. In the past week my car has been broken into THREE times and I have called and made police reports. I went to the office to see if there was a report I should fill out with them as well and was laughed at told they could do nothing about it. I was shocked by this reaction because Ive never been treated this way here. I told the woman that my door i broken and im working on getting it fixed when she AGAIN LAUGHED and said Well, THAT is your problem and further told me that in our lease its our responsibility for our own security...which I understand and have no problem with. It was the way i was talked to and treated. I should not leave in tears for the way i was treated. She asked well what do you expect us to doI am appalled by how I was treated today and cannot wait to get myself and family out of here.

Er
Review №35

The maintence crew is fantastic, I had to get my car jumped today and one of the guys helped me. =)

Li
Review №36

Nice place for the price

Ma
Review №37

Super small super moldy and super over priced...

Information
93 Photos
37 Comments
3.8 Rating
  • Address:3709 San Pablo Rd S, Jacksonville, FL 32224, United States
  • Site:https://respropmanagement.com/properties/coquina-bay-apartments/?utm_knock=g
  • Phone:+1 904-530-2138
Categories
  • Apartment complex
  • Apartment building
  • Apartment rental agency
Working hours
  • Monday:9:15am–6pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9:15am–6pm
  • Friday:9:15am–6pm
  • Saturday:9:15am–6pm
  • Sunday:9:15am–6pm
Similar organizations