My condo unit was damaged by the freezing weather last February. Roy assisted with my claim. I received a fair response from the insurance company and funds to cover my loss. Roy and his staff have been good advisors regarding insurance coverage and available products that fit my needs and lifestyle.

Roy’s office always goes above and beyond for me and they’re always there to answer my questions and make me feel like I’m not bothering them

Roy is professional, diligent, and saved me a substantial amount of money. I highly recommend his services.

Roy Moreno is such a pleasure to work with. He assisted my family and I with great knowledge and diligence. My family and I were originally covered with Allstate for over 15 years. We had multiple cars and house insurance with under that company with no special rates or discounts. We weren’t extremely educated on insurance and have been over paying for so many years. Roy went above and beyond to break down what coverage we’d receive and found the absolute best rates that will guarantee the coverage we requested. It’s such a relief to know great customer service still exist. We had a million questions and pondered on the transfer. With the patience and support from Roy, we were able to leave Allstate after 15+ years and join StateFarm family ! Thank you again Roy we truly appreciate all of your assistance !

Roy! Super attentive, understanding, and knowledgeable! Appreciate everything you’ve done for me and countless others! Wish nothing but the best for you my guy!!

I am extremely pleased with the service provided by Roy and his team. He was able to get me a lower monthly auto insurance payment and that was with an increase in coverage as well as adding renters and life to my policy. He made the process easy and explained everything in great detail. Definitely went above and beyond to fulfill my insurance needs while saving me money. Im happy to have someone as professional and knowledgeable as him as my agent.

Claire is nothing short of a superhero of the insurance industry. I was so bewildered at how poorly Liberty Mutual was pricing my cars and home until I decided to shop around and found this agency.She went over Drive Safe and Save as well as other ways for me to save and I ended up leaving the office with car, home, and life insurance for less per month than what I was paying Liberty for just car insurance.I am thoroughly impressed with how cohesive the review was when Claire went over my policies and will always trust Claire, and this agency with any of my future insurance needs. Thank you Roy for having such an awesome team member like Claire in your office!

Roy is very knowledgeable and honest! Hes the first insurance agent Ive ever met with in person to discuss policies with. He sat with me for around an hour (at 7:00 AM to fit MY schedule!!) and went line-by-line explaining what everything was and how it related to me and my new policy.Before meeting Roy, I was spending around $2,400 for just car insurance... Now BECAUSE of Roy, I have a better car insurance policy, renters insurance AND life insurance and am still saving around $400-$500 a year.THANK YOU!!!

Great guy and agent to deal with! He will go above and beyond to beat any other insurance prices! Very kind, understanding and patient. I hope I’ll never have to deal with any other agent, much less another insurance company! He has my insurance down to the lowest it has EVER been. Very eager to save you money and time! Can’t beat this guy!☺️

Roy Moreno and his staff made everything from start to finish completely seamless. I love that they took the time to explain every policy and the best part was how much money I was saving a year!!! Having an agent who goes above and beyond is life changing. I am so grateful for Roy and his staff!!!!

Roy and his team go beyond the norm, their service is exemplary and superb, Insurance agents like Roy take the time and pride on what they do, he understands the value of Insurance as an individual (customer) and as an owner. His ethics and professional ways have gained the trust of people all the way from West Texas to the Dallas area and it surrounding cities. Hey don’t let me just tell you about it, give his team a call and a try.. having State Farm as YOUR company and Roy as your agent confirms security and peace of mind. True statement like a good neighbor State Farm is there!

I have been using them for 3 years now. It’s ok.

Ive been with State Farm for many years and have always been happy with the service, but Im particularly impressed with this office! Roy helped me with my Car loan. He made sure I got the best rate. He also answered all my questions and was quick to respond. I would highly recommend Roy and his staff to anyone who is looking for a car loan or insurance! Roy truly goes above and beyond when it comes to helping his clients or anyone! I highly recommend!

Great staff and a truly great agent always looking out for his clients 10/10 would recommend.

My husband and I own a hauling company so we have lots of vehicles and equipment to insure, Roy gets everything taken care of quickly and efficiently! He’s by far the best insurance agent we have ever had! He’s always just a phone call away!!

Roy and his agency recently helped me with the purchase of a new boat. They not only provided me with auto, boat and renters insurance, they also helped finance the boat at a lower interest rate than the lenders from the dealership. Roy and his employees went above and beyond ensuring that all of my questions were quickly answered during the process. Highly recommend!

Great experience, answered all my questions. Actually took the time to make sure I understood what I was buying.

Hes a great agent, and has awesome customer service. He really does cares for his customer, and will go above and beyond for them. I was able to refinance my auto loan,he made the process super easy. I dont know why I didnt do it sooner.

Roy is a great guy who helped save me a lot of money and get more coverage on my camper and car. If I ever need anything I can call and it’s taken care of fast. Excellent customer service.

Roy was absolutely amazing to work with! He had great advice for what type of auto coverage I need for my day to day life. Not to mention, deciding to refinance my auto loan through him I am now saving a heap of money! So glad I decided to give Roy and State Farm a chance. I will never look back!

Roy and his agency have been extremely helpful in providing me with helpful information regarding financing and car insurance needs. If you are looking someone who is looking out for your best interest, I highly recommend these guys.

Roy and his team have gone above and beyond helping us out. We have been with Roy for years and have never had an issue. If you are looking for insurance I’d definitely recommend this agent!

Every one that the office is very friendly. Frida is AMAZING she always answer all my questions. I love when she says I’ll take care of that for you she means it. Roy is also very sweet he gifted my newborn daughter a State Farm onesie. They truly make you feel like family. Very pleased with everything and everybody plan to continue my business with them.

Roy is a fantastic agent! I recommend him to anyone and everyone that is looking for insurance. Him and his team will take care of you better than anyone.

I highly recommend Roy and his agency! His team was able to help me with all my insurance needs including life insurance!

Roy Moreno and staff have really taking care of me, my family and assets. If youre looking for an agent that can help you save money and have the right coverages he is the way to go. I highly recommend you to give him the opportunity to take care of you and help you with youre insurance needs. Thanks Roy!

Excellent customer service! I highly recommend Roy Moreno and his team for any of your insurance and financing needs!

Awesome guy! Very knowledgeable and trustworthy. He is genuine, good hearted, and truly cares about his clients. Thanks Roy Moreno State Farm !

He really cares for customers and explains things in detail to give the customer peace of mindReally recommend!!

Roy moreno is the best agent yet! Previously before him i had other agents that would mess up my policy ever time my insurance was due my payment was always through the roof and i was paying for things i didnt even need. Roy got me all straightened out and i dont over pay i highly recommend this guy he explains in detail all your options!!

Ive been with State Farm before and left because my agent did not give me the service I thought I deserved, Roy Moreno and his team have changed my mind. Their excellent customer service, attention to detail, and insurance knowledge helped me save a lot of money, Im glad I gave them a chance and definitely believe everyone else should too.

Roy is very knowledgeable, and a great guy to be around. Him and his office are very professional and polite. Definitely recommend him to anyone in Texas.

Roy has always treated myself and my clients with respect. Straight to the point with a personal touch. Highly recommend him!!

Professional and great customer service! Roy has helped me out on multiple occasions, hes the best agent around!

Extremely friendly and helpful staff who are led by a very talented and hard working agent. Theyll do what others wont. A++ Roy Moreno and team.

Theyll take good care of you here with great customer service and friendly staff. Ive got multiple insurances with Roy and my truck refinanced and I couldnt be more happy with the service!

Great Agent! Takes the time to get you the best deal!

Roy and his team helped me find affordable insurance for great coverage. Thanks!

Roy has been my mentor in the insurance world. I filled his old position and have some big shoes to fill!!!

10/10

Great customer service

The worst customer service experience !!The worst state farm office in the entire metroplex !!!

Impeccable Customer Service!