Best insurance agent I had met till date date. Dan was very prompt and responsive! The entire process of signing up for home and auto insurance was super smooth. He always provides with best rates and quality and timely service.I am extremely happy with State Farm and specifically the team at Dan Garber and highly recommend for your insurance needs!
Ive been a customer of Dan Garbers State Farm for 11 years now, Ive had nothing but a good experience while being with him. This includes his staff, particularly Kay Faulkner shes helped me through out these 11 years with all my major life events. I would highly recommend doing business with Dans office.
Great Service..!! ********************When I moved to Irving, TX in 2020, One of my friends referred to Kay Faulkner, she helped me by providing a very good quote which is the best out of the Market over the phone with basic info from my side.Every time I referred my colleagues, friends and family members to State Farm, Kay was the besttttt to help them out. Thank you so much Kay.I strongly referred State Farm for your Auto and Home Insurance, please reach out to Dan Garber - State Farm Insurance Agent and compare the policies they provide with the others you will never regret.Finally Great Staff and great customer service.
I have worked with the team at Dan Garber for the past few years. It is refreshing having a team to be able to call and e-mail directly who know who I am and can understand my needs. I worked with Kay in the office for providing the insurance for my home and the process could not have been easier. I am extremely happy with State Farm and specifically the team at Dan Garber and highly recommend for your insurance needs!
Best insurance agent Ive worked with to date. Dan was very prompt and responsive! The entire process of signing up for home and auto insurance was super smooth.
Best insurance agent Ive worked with to date. In particular, his Office Manager, Kay, is a total rockstar. Im at a point in life where my coverage needs are changing constantly and Kay has been incredibly patient, kind, and helpful through all of my questions and changes. Cant say enough good things about these folks.
Great office with a nice and knowledgeable agent and staff.Jeni was so sweet and helpful. She answered all my questions and even found me a discount. You can’t go wrong choosing this office!
Ive had State Farm Auto insurance since I started driving in 1974. They have always been great. I started with Dan Garber back in the 1990s as he took over my former agents office. I have had excellent service on anything and everything that Ive needed. They always get right back to me on any questions that I have. I have had a couple of fender benders over the years and I always feel confident that I am well taken care of, no matter whose fault it is. Kay, in the office, always treats me with respect and promptly answers me when I need help. All the office personal are great. The premiums are incredible and I honestly believe that I would not get a better deal anywhere else. I have two cars and renters insurance with State Farm. In the past Ive insured motorcycles and a house. I am loyal to State Farm for life and would definitely recommend Dan Garber and State Farm to any and everyone.
Excellent, quality customer service. The services provided by Kay Faulkner were exceptional. I initiated an email for a quote on renters insurance and we were able to secure a very affordable policy the same day. The professionalism and response time was amazing. I look forward to doing business with her again and highly recommend her for all of your insurance needs.
I’ve loved my experience working with them! Always so helpful and they go above and beyond!
Great experience! I talked to Dan and he let me know of a better package deal with renters insurance. It saves me money every month from now on.
I moved from PA to TX so had to transfer insurance.It was smooth less than 15 mins got everything done.
I couldn’t be more pleased with my experience! Dan and Dj have been great to work with, and they have saved me hundreds - if not thousands of dollars on both my home and auto insurance. It’s quite clear why Dan is/has been one of the top agents in the DFW metroplex for decades now.
Outstanding Insurance Agency that provides fast and friendly service. Dan and his team are very professional and dependable and always there when I need them.
Great Agent to have your policies with. Great customer service, knowledgeable and polite staff.
I have been with them for several years! They are always professional and help you immediately. I wouldn’t go anywhere else.
DJ is extremely responsive and courteous State Farm agent and quickly responds and find ways to minimize cost of insurance policy while making adjustments to it.
Really enjoyed working with Kay to get my Auto & Home needs covered. Friendly, responsive and professional.
Kay Faulkner was a pleasure to work with, she was quite responsive and a delight on the phone. I would highly recommend working with her!
Just switched my car and home insurance to State Farm from Allstate. Not only did I save a good deal of money (without having to ask Mahomes or Rodgers for help!) and got better coverage, but the service was everything you could hope for. The idea of switching insurance companies is a daunting task. DJ Garber made the process painless and enjoyable. Now thats a winning combination. Forget all the commercials about saving money. Garber State Farm actually delivered in real life. Thanks to DJ at the Dan Garber State Farm Agency.
I moved to Texas and DJ is the agent I transferred into. He has been great! Super responsive, and great customer service. He is always available to run numbers and give me quotes especially when we were looking at homes and some investments to buy into. Much appreciated! :)
Kay provided me with supreme service. Not only was she extremely professional and timely, but she was fun to talk to! Shopping around for insurance is not pleasant, yet Kay made this an easy experience. Don’t look anywhere else for an agent.
I don’t believe there are words that can express the quality of service I got from Dan Garber Jr.His ability to not only provide us with the best service possible, he keeps you engaged in conversation and makes your needs feel heard. The man deserves a raise. Thank you DJ
Had a really great experience the staff is so helpful!
Dan was very prompt and responsive! The entire process of signing up for auto insurance was super smooth. I was able to get a great combo deal as well (auto + renter). Dan answered all my questions and I am happy I made the switch to StateFarm.
We have been doing business with Dan Garbers State Farm office for twenty years. We have never had a bad experience with Dans office. He and his staff have always been prompt in responding to our needs. We have recommended several family and friends to this office. Never heard any complaints from them.When we have filed a claim, everything has been handled quickly and to our satisfaction. I highly recommend Dan Garber State Farm.Nancy Penn
Dan and his wonderful team is helping us for all our insurance needs since 2018, they have always exceeded our expectations in all expects from advising us for insurance needs, securing policies, doing follow up with external parties and to guide us for filing claims in need. We will highly recommended them for all insurance needs !!
I have used this agent for about 35 years and could not ask for better service. Always helpful and knowledgeable!!! Kay has always gone above and beyond to help with anything I needed. The entire staff is excellent. I would not even consider changing agents!!! This team is the one to go with!
Excellent service and response was very prompt and got the help on peak time when our leasing office was not able to move with out the document we need.Kay helped me a lot with patience which helped me to complete the documentation.Will surely recommend her to work with.
Very quick response, tailored my insurance to my life. Made a big difference in feeling comfortable during a move to have a great responsive team.
I went to Dan to get my insurance lowered and he lowered it by almost $100 a month. Very professional, went over all the details and explained everything to me. Highly recommend.
I set out to investigate car insurance quotes as I have reached the age where I can no longer stay on my parent’s policy and I just bought myself a new car. That being said, I needed a lot of help navigating what level of coverage I need, reasonable rates, etc. I got insurance quotes from a few different providers before being connected with Kay at this State Farm - she was fabulous. She made sure I was getting the best value and was quick to answer any questions I had. I did not have that level of help with other agencies. I’ve already recommended that my parents switch over to State Farm just because I am that pleased with the service and the price! Kay made me feel so comfortable navigating the ins-and-outs of beginning a new policy and I got a great rate! Would recommend.
My wife and I moved to the Dallas area in middle of January 2020 and DJ was referred to us by our agent in Illinois where we moved from. From the first call when DJ answered the phone and I started to tell him our story moving from Illinois he immediately put us at ease in moving our insurance from our agent in Illinois to Texas. I told him what we wanted to have insured like the cars, renters/homeowners, personal property, etc. and he asked for our agents information in Illinois and very quickly everything was priced and after going over everything and we approved the pricing the coverage was there. DJ made it very easy and painless. He is extremely easy to work with and talk to. He is extremely knowledgeable and always returns calls and gets back to you with information that you asked for very quickly.
Great thanks to DJ garber(DJ) for the exceptional service, i relocated from another state to Texas and reached out to DJ for the quotes, he explained all the options in detail and gave me the best quote. recommended DJ to friends and family and wouldnt hesitate to recommend to any one else, thanks again to DJ for providing the top notch service and his professionalism.
State Farm (DJ Garber) spent a lot of time explaining the policy and was very competitive on the pricing as well. He was very organized and thorough and I appreciated this as well.
I was previously with Geico, had been with them for about 14 years or so. A friend of mine recommended I give State Farm a call and just see how their rates compare. I have to say it wasn’t even close, doing the exact same policy features I am saving a whole lot with StateFarm. So fast forward to today, I now need renters insurance on short notice, I call my my agent Dan Barber, Kay Faulkner assists me with my needs and sends me a quote immediately, once again super great rate compared to the renters insurance i had in the past with Geico, I email her back and ask what I need to start the process and she responds swiftly. My only regret is not signing up sooner!
We moved from Chicago to Dallas. Kay helped us with the best auto n renters quote and the process was very easy. I really recommend this office for your insurance needs.
Kay is always good and professional at her job. Her response time to any questions are prompt and I enjoy working with her. Thank you for the 5 star service ALL the time.
I really appreciate everything Dan and his team has done for me over the years and cant thank them enough. I have always felt taken care of and take comfort in knowing I have them for support. Cant stress enough how awesome they are!
Grateful for Kay & how quick she always is to help us out. There have been several accounts that I have needed something in a pinch and she has always been there to save me! You just don’t get that from people these days. Would recommend this office to anyone! Thank y’all !
I really appreciate Kay and the rest of the team at Dan Garber’s office. I made a mistake that they caught and brought to my attention, saving me money. They are quick to respond and very customer service-oriented.
I enjoyed my experience with Dan and his office. My situation was not typical (for me)as we were adding cars and drivers for my wife. I had not dealt with this before and after using Geico for 10 years, my premiums continued to rise (now they are sizably lower), despite never having tickets or a spot on my driving record. I was happy to have dealt with someone local in their office instead of the automated system that is with other companies. Anytime I need a change, I reach out to Dan or Kay and it has been taken care of within the day or at the very least addressed. Ive appreciated the service and look forward to working with Dan and the group in the future.
Cancelled my policy only to find out they were still drafting payments months later. Who ever I spoke with failed to actually cancel the policy. They had no record of my calling... Best they could do is retro 30 days. In other words sorry not sorry. This was their error. They shouldve made it right.
Dan Garber and his team are very helpful and professional. I recently transferred my car and home policies to Dan Garber’s office, and the team thoroughly answered all my questions, making the transition quite easy. Every team member is knowledgeable and willing to go the extra mile to meet customers’ needs—something I truly appreciate. I highly recommend Dan Garber’s office!
Kay has always helped me with any questions and responds in a timely manner.
THE WORST CUSTOMER SERVICE EVER!!!! This office has no since or urgency. Very unprofessional and have the attitude of fast food restaurant employee. I called today to see why balance was higher than normal. The agent KAY is the one I had the most disrespect from, when I asked her why the balance is different from my regular billing. She had the audacity to fix her paper thin lips to say “The balance is what it is” with a direct attitude. When I asked why she had an attitude she transferred the call to another agent. That agent was able to be professional and answer my questions (to my surprise someone here can do what they get paid to do) This isn’t the first time I’ve had an issue with this office. They double charged me one time and told me I had to wait 5-10 business for a refund. Another time I called to add a new debit card for auto pay. It was NEVER added and I was calling to see why they haven’t charged my card and all I kept hearing was it was in under writing. At that time it had already been 3 weeks. So then they finally found notes on where I called to add a new debit card. And Tammy at the time advised me she wasn’t sure why she didn’t add it but then also made an excuse “the system didn’t take the card” These older ladies should retire! They have no idea, I mean absolutely no idea what they are doing. OPEN YOUR POLICY WITH ANY OTHER OFFICE BUT THIS ONE!!! I am switching offices asap! I hated to even give them 1 star!! Kay- you should work on your people skills and work on being professional. You should maybe consider treating people the way you want to be treated.
Ive done business with Dan Garber for years. He & his staff are so helpful and Ive been extremely happy! They are focused on great customer service and genuinely looking out for the needs of my family.I highly recommend Dan Garber State Farm!
Great experience with the staff here. Always helpful when I have any questions about my policy.
Kay is such an excellent, customer care oriented, proffeciien at her job and very responsive agent. I have been with State Farm for many, years, no one impressed as Kay. She is the best
Fantastic customer service and loved working with Kay for our kids life insurance! Very easy process and great price!
This office is very helpful and extremely responsive. They have been great in our move from Kansas to Texas. I highly recommend them!
I want to recognize my agent, Dan Garber and his staff, for the excellent service they have provided! I just recently moved to Texas from Illinois and was referred to Dan by my agent in Illinois. I have not regretted that decision. Dan and his staff were extremely helpful, prompt, and informative in getting my policies switched over. They worked with me to get me the best rates and explained any differences between Illinois and Texas laws. Theyve made the transition easy and I would absolutly recommend Dan Garber to anyone moving to the Irving, Texas area!! Thank you for providing such fantastic customer service!!
Dan has been a great agent and friend for many years. Thanks for your service and professionalism.
Professional, friendly, superb service
We have enjoyed the excellent service from Dan Garber/State Farm agency since November 2012.Kay Faulkner is our go to person in the office and always replies quickly with an accurate answer. She is the best!!!!
Great service and communication right when we needed. Exactly what you want in an agent.
I cannot explain how much Dan Garbers office optimizes the Like a good neighbor slogan that State Farm uses!! Kay, Tammy, Jenna, and even Dan himself have been there for me and my family ANYTIME we have needed them. My family and I have had a rough couple years in MANY different instances, they have GONE OVER AND ABOVE anything that would be considered in there job criterias to meet my familys needs! I cannot think of a company that I would recommend more to ANYONE w/ Home, Auto, or Life Insurance needs. This staff is truly like FAMILY too me, and in the 6+ years Ive been a customer they have FAR EXCEEDED any expectations I have for a company. Please take the time to give them a call if you ever need a personal touch to your insurance needs. THEY WILL BLOW YOUR MIND!
Ive been trying to get my insurance renewed through Tammie at State Farm for almost a week and she havent returned my call ( after one of her co-workers promise they would in a few minutes) Everytimes i call State Farm they read the caller i.d. and actually hang -up the phone or places my call on hold....( im thinking its because im black or they are unprofessional !!!
Connected with Dan about a previous lower review to share my experiences and looking forward to an improvement in service that is responsive to different customer needs. Thank you Tammy and Kay.
Dan Garber provides exceptional service in a prompt, and courteous fashion.