user
The Truck Wash
4527 Andco Dr, Idaho Falls, ID 83402, United States
Appearance
The Truck Wash

Comments
Mi
Review №1

Washed 3/31/21 second to last truck for the day, still had a full crew. Paid for truck and trailer wash with citrus shine on trailer. Upon inspection in the bay I found that they didnt wash the frame of my flat bed. One employee told me all they wash on flatbeds is the rub rail unless I pay more for undercarriage. Then I was told by the Foreman that the kid that washed it was new and still learning to which I said fine so I get a reduced teaching rate... when the Foreman re- washed it magically came clean.After leaving the wash bay and pulling over to the flying j to park, and let it dry I found they did not wash the frame of the truck at all. The edges of my front fenders on the hood were still dirty, the top and sides of the front bumper was untouched, the fender guides were untouched. All of these things even the blue beacon washes.. including the frame rails. They do this as part of the regular wash, not as an extra charge. In fact in 33 years of driving Ive NEVER been to a truck wash that charges extra to wash the outside of the frame on the truck or trailer... I paid the same price as a Beacon, I would at least expect the same level (average) of a wash as a Beacon..If you own your truck, and its your money paying for a wash I would STRONGLY suggest you spend your money some place else, if your a company driver that takes pride in your ride, likewise find a different truck wash. I for one will NEVER spend another dime at this truck wetting location. Cant call it a truck wash if they dont wash the truck...

Ai
Review №2

They are very thorough, polite and helpful. Sometimes the wait is a little while, but well worth the wait. We prefer them over the big brands. Its cheaper for 10 times the quality!

Je
Review №3

Did a fine job. Some people shouldnt be so picky when it comes to price. Its much more money other places. Friendly staff and got done quickly considering how dirty it was before.

Gr
Review №4

Well, just pulled up to the door and found out that they do not do engine washes. Guess Im just going to have to wait until I get to a Blue Beacon.

De
Review №5

I’ve tried to give this place a chance. I’ve told myself to give it a 2nd chance, 3rd, 4th, 5th chance….but never again. I can’t decide what the best part of getting your truck washed here…is it having to point out all the missed spots after they are “done” or is it getting home and finding even more missed spots, or maybe it’s the water spots all over your windows and mirrors…I tell them every time I go in “I’ll pay double what you charge if you’ll just do a good job” and never have I had even a decent wash here. I’m now sitting in my truck trying to figure out how to wash one of my stacks by myself that has streaks and bugs still on it after I just spent an hour cleaning the truck from all the missed spots. Never ever again will my truck or any of my families trucks pull into this sorry excuse for a truck wash.

Ad
Review №6

Took from noon to about 1630 waiting in line to get washed.. finally got a mediocre shine like I ordered and it was really only 45 Bucks?! Which, Im thinking is pretty damn good

Ni
Review №7

A little slow but they do a good job of washing the trucks and trailers

Ia
Review №8

Great washes, great prices, and great people!

MD
Review №9

Another waste of 100.00Cant even do a washout properly. Still dirt in trailer. Missed spots all over the place.Come on people... wonfer why ur not busy?This is why

Re
Review №10

Brought in a filthy oil soaked truck and an hour and a half later it was looking good.

Aj
Review №11

They did very good job hand washed very good dealing

Be
Review №12

Always top notch wash! They dont miss spots often but when it happens they take care of it! Good service and good people!!

La
Review №13

Got my trl washed out quick service and friendly people

Da
Review №14

Good jib

Ro
Review №15

I live in Pocatello and I called ahead to know the time which they closed and I drove to Idaho falls and upon arrival they said they could not wash my dodge dually truck due to their closing time which was a hour away and three trucks ahead of me. Just wish when I called they gave me that information. Wasted two hours on one of my only days off. Might not be using this location after this experience. Have used them in past didnt mind the wait. But to drive and not get a wash very disappointed .

La
Review №16

Whether or not a truck is dirty, the person that moves the trucks up in line needs to ask. I waited nearly 3 hours just to find out I was in the wrong line. Once I got to the right place I wasnt there more than 20 min.

Pa
Review №17

Verry busy place but worth the wait, Thanks guys looks great

mi
Review №18

The wait to get through a 4 truck line was almost 2 hours. It did not bother me too bad because I was taking my 34. During that time more trucks waited and left before they had their trucks washed, than was actually washed. When they pulled me in I realized they had trucks in all three bays, but washing only one at a time. They did dry the vehicle which I thought was nice. When I got just down the road to get something to eat, I noticed that I still had mud on my fender wells. I was a little less than impressed being it took me almost three hours to get washed and they charged more than Blue Beacon. I will see if I can upload a picture to go with this post.

Ma
Review №19

Only $30 for a refrigerated trailer washout. The person cleaning it out was very thorough. I was so pleased with the job they did that I gave them a tip. Inside the office they have lots of truck interior accessories, also at good prices. Easy to get in and out of. I will definitely use them again and I recommend you are to give them a try too.

St
Review №20

Good place they have blow out service for those who cant get floors wet.

Mr
Review №21

Went there at 3 pm there one truck in line guy comes out tells me can’t wash me the have no time! Closing at 5pm looks like lost some Business ! What for joke

St
Review №22

Great prices and friendly staff. The wait might be long because there arent other options in the area, but well worth it

Ja
Review №23

After 7 months of Arizona fine dust.My RV looks brand new thanks!

Gi
Review №24

Friendly people... Attended me quick in & out and they were happy to unload 10 pallets I had extra.. awesome job

Da
Review №25

A little bit of a wait but they did a very good job

Fa
Review №26

We sat there for 3 and a half hours. When we did get out and back to the yard. I had to clean the lower part of the truck my self. Not pleased at all.

Ar
Review №27

Didnt wash the truck good at all.. really disappointing and waited in line 2 hours.

Br
Review №28

They were a great group of people, washed my truck by hand.

Su
Review №29

Friendly staff great price. They were awsome

Al
Review №30

Extremely long wait, although 5 guys were washing my truck, it took them full hour to finish basic wash and when I drove out under my reefer motor was full of mud,and trailer skirt was all dirty . Altogether I waited 3 hours with 2 truck ahead of me, that is including one being washed.

Ch
Review №31

Quick,even though I was 3rd in line

jo
Review №32

Good was easy in and out just slow

At
Review №33

Very good job for the price

Ja
Review №34

By far the best truck wash i have ever been to. Hand washed, guys were very helpful and friendly. 10/10!!

Th
Review №35

Extremely long wait. Over priced for pickup truck and camper.

Je
Review №36

Nice ppl good work

Sc
Review №37

Great people. A good hand wash. Rig is looking good.

Dj
Review №38

Good people great service

Ly
Review №39

Great people and great service.

An
Review №40

If you need a quick wash this is not the place but they spend the time to make your rig look nice

Je
Review №41

They do a great job, fast friendly service

Je
Review №42

Can’t get a wash at 3pm when they don’t close till 5. Poor work ethics!

We
Review №43

Everyone there is very helpful and friendly

Br
Review №44

They did a really nice job friendly staff and owners

Ma
Review №45

They are efficient and reasonable prices . They are a locally owned business who are supportive of all drivers.

Ja
Review №46

Great place for a washout! Nice people, Great price, and very quick and detailed

RV
Review №47

I struggle with writing negative reviews knowing that sometimes a person or place is just having a bad day or whatever and I usually like to give the benefit of doubt. But from the experience we had during our visit Im prone to beleve that this place is just struggling to find good help with proper work ethics. We travel a lot and up til now have exclusively relied on Blue Beacon to have our RV washed based on peer recomendations and online reviews But in this instance we resorted to trying someone else based on convenience of location but unfortunately it was a poor decession. For starters, the entire process took 2.5 hours! We were the 3rd rig back in line and they were running two bays. When they finally pulled us in I began to think that there was only gonna be 1 guy washing our whole rig with a water hose! because thats all we got for a while until one by one a group of guys started gathering around, about 7-8 total with four of them just standing in front of the truck smoking and vaping and discussing music and parties while the other few were actually climbing up onto the truck to try and reach the upper portions by hand and discussing thier recreational drug preferences and using the F-bomb every other word. Each time a person would dart in or out of the bay, they had to consult with everyone to figure out who had washed what and where. It was all very unprofessional, disorganized and when it was all said and done, I noticed missed spots all about the truck and trailer! They then charged me $80.00 for this shoddy work which is slightly more than what we usually pay at Blue Beacon and Blue Beacon washes,waxes, shines and even armor-alls the wheels! I definitely see why our peers will drive out of their way to find a Blue Beacon, which is what we will do from here on out as well! It just seemed like nobody cared or was there to actually do anything. Though, I will say that the lady at the counter was friendly, which earned the second star that I gave.

Fr
Review №48

Ririe Reservoir, saw&

Wa
Review №49

Good job, good price, no long waiting

Ma
Review №50

Brought my husbands truck in for a wash and it looked phenomenal. The front desk staff was extremely friendly! Enjoyed our conversation with her as we waited for our truck. We will be back!

Br
Review №51

They do a good job not a great job but its better when theyre not really busy

Aw
Review №52

Coustomer service is too good

Jo
Review №53

Great guys there doing a great job.

Vi
Review №54

Worst and slowest Truckwash for 45$

To
Review №55

If you are on a schedule skip this place. I work locally and EVERY time I have to go here I have to wait for 1hr at best if there is no line to the worst wait I had of 4 hrs with only two trucks ahead of me... they do a good enough job with the wash when you finally get in but it isnt worth lost drive time to use them...

ky
Review №56

Poor wash job. Spots all over my rv that were completely missed. For the price and hand wash I expected more. Staff was friendly.

C
Review №57

Ive tried coming here 3 times and only for washouts and only got the first one. Terrible service. The old lady running the counter has no idea how to even use her computer. Last time I tried getting a washout she spent at least 10 mins trying to get it to work then had to call somebody, then told me I couldnt get the wash. Tonight, I showed up, went in, and she told me theyd closed at 6. Its 6:20. I look at the door. Hours say open till 8. She says, oh those are our summer hours, youll have to come back tomorrow after 7a. Screw that. I have places to be!

Mi
Review №58

Great people great service.

ch
Review №59

06/22/19 @ appx 10:00.Im not a very picky guy. But for 85.00 for truck and motor wash. . .Real shoddy work. Missed lots of areas and bugs carcasses left stuck to truck.Only get one chance to earn repeat customer. Wont be using this service again. I wonder if the manager knows how terrible of a job is getting done.

JR
Review №60

Friendly service. Easy to get to.

Ko
Review №61

I honestly cant complain about this place they did a fantastic job on my truck and trailer and a great job on my washout the people were nice and respectful and appreciated my business

Ab
Review №62

Did the washout superfest and did an awesome job

Wi
Review №63

Great customer service and they did a nice job on my truck. Well managed facility. I will be going here from now on.

Jo
Review №64

Friendly people, I like it because there is a seperate line for trailer washouts which is kool because they are faste than truck washing there hoppers and all sorts of things..very help ful and quick depending om what you need..

Sk
Review №65

Most friendliest staff I’ve ever met excellent experience got a washout no probs and was quick and efficient will be using more often

Jo
Review №66

These guys do a great job. Sometimes theres a bit of a line, but well worth the wait...

Bo
Review №67

Very poorly ran business. Ridiculously long wait times. Very poor job getting truck clean. If you get your truck detailed they will steal anything that isn’t bolted down, including load locks.

Je
Review №68

Wash was good, truck and trailer looks good

Do
Review №69

Best truck wash I’ve been to for the money

Lo
Review №70

Great place. Cora Lee is an amazing front desk woman!

Ma
Review №71

What a joke!!!!!! If there was a way to give less than one star I would. I took my truck down there and spent 580.00 on a full detail. When the truck came back the stereo in the dash was not working. I took it over to the repair shop and they pulled it out only to find armor all dripping out of the head unit. When I called the truck wash to speak to them about this the manager told me there was no way his guy would do that and said not to bother coming back anymore. He will get his wish.

ku
Review №72

Great work.

Ro
Review №73

Great service

Cl
Review №74

They do an awesome job! The only complaint that I have is that I had to sit in line for over 3 hours.

Al
Review №75

Love the lady at the desk and very efficient workers

Do
Review №76

If you own an over-the-road truck then this is a great wash. I have a motorhome thats 36 ft long, I had to wait about 45 minutes to get in. On the big trucks they spent probably 30 to 45 minutes cleaning them on my motorhome they spent about 20 minutes and the bill was $54. If you own a motorhome youre better off just cleaning yourself. They did a great job on some of the dirty semi trucks that came through.

Le
Review №77

Showed up before closing hrs and even called before closing hrs they didn’t answer the phone and was told we were out of luck. Worst customer service ever. I will never go there again! Lazy people!!

Ar
Review №78

Very friendly and polite

Ke
Review №79

WILL NEVER GO BACK!!!! I have been there 6-7 times and waited in line to get washed and have been there for hours. Hands down slowest service I have ever seen!! Tonight I pulled in with no trucks in front of me at 6:45pm, they finished a truck in the bay I was parked at at 7:10pm they came out at 7:15 and said hey we don’t have enough time to wash you we close at 8pm. ABSOLUTE BULLCRAP!!! Will never go back.

De
Review №80

RV friendly. Long wait due popularity. Excellent results.

Ro
Review №81

Good service, they get right with it.

Ro
Review №82

Very nice people who did an excellent job washing out truck and trailer!

Hi
Review №83

They cant do the wash properly. its a waste of money

Jo
Review №84

They do a really good job, all hand wash!😁

Ka
Review №85

Wow! 5 star does not do this place justice. Extremely pleased with my experience.

Ka
Review №86

Great clean job!!!

Ra
Review №87

Ive been here an hour and the same truck is still getting washed out. Yes its a mess but tell the next customers its going to be a long time so we can decide wether to use them. Instead they take your money and dont say anything. Oh, and now they skipped me to do a grain trailer who they had pull in the next to the washout bay. Terrible customer service!

Ke
Review №88

Price is average, but th they do a great job of washing my truck and trailer

Ja
Review №89

They do a great job washing trucks and trailers. I go here regularly.

Fr
Review №90

Not a washout. A bad rinse at most. left whole Trailer still smelling like chicken and juice and chunks of meat everywhere

Da
Review №91

Very nice and quick

Br
Review №92

Fast and friendly and efficient. Great place.

Ka
Review №93

That was the Crappiest truck wash Ive ever been to....!!!!! $115 for a dirty truck...! I payed for acid brightner, I didnt get it, my fuel tanks, even the one on my reefer was still filthy...!!! My windows still had bugs on them, not to mention the soap residue everywhere .....they didnt even bother with the front of my reefer... It honestly looked like a bunch of kids were turned loose with a hose..!!!! BEYOND DISAPPOINTED.....!!!!! I definitely wont be going back there again....!!!!!

Br
Review №94

Do good work if you dont mind spending hours

Ke
Review №95

Fast friendly service and did great job

Co
Review №96

Everything was good and everyone was nice and professional. Thanks. Corey

Jo
Review №97

They did a great job

Fe
Review №98

They wash by hand! Unheard of in this day and age.

EZ
Review №99

Nicest people in the entire lower 48 live in Idaho and these folks are among the best!

Mi
Review №100

They did a good job and that is what I wanted.

Information
56 Photos
100 Comments
3.8 Rating
  • Address:4527 Andco Dr, Idaho Falls, ID 83402, United States
  • Site:http://the-truck-wash.edan.io/
  • Phone:+1 208-529-8227
Categories
  • Car wash
Working hours
  • Monday:7am–8pm
  • Tuesday:7am–8pm
  • Wednesday:7am–8pm
  • Thursday:7am–8pm
  • Friday:7am–8pm
  • Saturday:8am–5pm
  • Sunday:Closed
Similar organizations