I have been without power for 6 days. No one from management has offered ANYTHING!!! Not a place where I can cook, not a place I can bathe, not a place I can comfortably lay my head. They havent even called to make sure Im ok. For a person who makes sure that bills are paid, this is unacceptable!!

I live in Haven at Peachwood and I have lived here for several years, but First Communities just became the property management company. This review is specifically about Dashonna Gibson. She is extremely unprofessional. I’m going to assume they don’t teach professionalism at online universities because she lacks even the most basic of customer service and interpersonal communication skills. It is also clear that First Communities does not take the appropriate measures to vet potential employees. Had they done their due diligence with selecting the appropriate person to serve as Community Manager this woman wouldn’t have a job.

I live in Vinings River Vue (previously Vinings Palisades) which was attained by First Communities mid July. I was without air conditioning for 3 weeks and no one cared. I put in maintenance request, went to the leasing office on multiple occasions but they dragged their feet to get it fixed. Meanwhile they had the resources to paint the buildings white and make aesthetic upgrades. They do not care about the people that live here.Heres the best part. When someone was finally fixing the AC they tripped my breaker (incompetence) and I was without power. I went back to the leasing office to tell them my power was off and they had the nerve to ask me if I paid my GA Power bill! The answer was yes ($141 the previous day) but it shows that what they think of the people who live here. And yes, my bill was so high because I was running a broken AC in July just to have hot air blown around my 3rd floor apartment.

New management is horrible!! Washer/Dryer broke. It’s been 3 weeks and they have yet to replace it. I was told a new one would be installed last Thursday, then last Friday, here it is late Tuesday and still no washer/dryer. I called office at noon today and was told they will get around to it when they can. This is unacceptable and I told her so. Asked to speak to manager, she never responded to me. Awful!!

They do not response your phone call.They do not care about their resident.Their management team are badly trained and dont know how to communicate.They just buy old apartments and trap you with a bad lease.

These people are horrible. They managed trellis apartments in Marietta my apartment had a mold problem that almost cost me my life i had to evacuate the premises and instead of letting me out my lease they placed it on my credit . I reached out to them for answers but they never answer calls. I even wentI even went toI even went to the office tgey lock their doors.Right now i am unable to purchase a house because of this nightmare they put me through

SLUM LORDS!!I have been trying to contact this management company for months. They never respond. They seem to have a trend of buying older but stable apartment complexes, replacing management with a extremely rude unprofessional staff, and doing the BARE MINIMUM to maintain their properties. I have read reviews from several of the complexes they recently acquired and it’s all the same. Highly disappointed.

I’m interested in getting in contact with the corporate office. I have a work order that’s 90 days past due. I don’t know what’s more insulting the fact that the new manager told me that if she so desired to handle my issue she could have anything ordered overnight. Regardless of her being with the property for a little under a month, those were the words she chose to address a 60 day pending work order. Despite my efforts to be understanding. Or the fact that I’ve been told five different times the matter will be handled. It hasn’t been addressed and after multiple calls and messages, I have yet to receive a callback. Not from her maintenance or other wise. Everything isn’t on COVID this lies in deplorable management and its beginning to reflect on the ownership of the property.

Kandy Carter-Dodson was very professional upon my visit. She was very informative, patient and she took the time to follow up! Great employee!

Michelle Spangelo whom happens to be one of the managers at first communities has shown her lack of care for the properties she oversees.. I’ve emailed her about 7 times called about 16 times and yet no response via email nor have a received a call back… The new Managment at Haven on Peachwood has been so helpful but only little they can do….!.! So when it comes to calling corporate they would’ve give two “poops” about your situation…!.! Weak and inconsiderate is what they should be called.! People will take our rent money on a monthly basis and can’t even hear our concerns

I live in Marbella Place. After having lived under 4 other owners, First Communities have been the worst in the years have lived here. My trash wasnt picked up. There is a guy who lives here and is not respectable of how he parks next to people and he keeps parking near so many of us to agitate despite having already carelessly struck a tenants car. All First Communities care about is massively raising your rent. Nothing is done about the troublemakers who keep the cops steadily coming here. Stairwells filthy, gates problematic, worst of all I dont sleep well because of trouble making people and I work from home. Run from living here, they dont care about the tenants who are respectable and always pay on time.

A horrible management company. I have a balance with them from 2019! I was never notified about it only until it showed up on my rental history. I have contacted them multiple times and left a email on their website. I have not received a response. I had my friend go to the corporate office since I live in a different state now and they told her to just call and fax or mail a formal letter. This is the worst company ever. They do no respond at all. I don’t know how I am going to get this removed!! Such an unprofessional company.

Office & Maintenance team do the best they can....its the corporate office & owner who has let this complex, The Eclipse, look like a dump. Unreal...10 years here and we are moving !!!

Good luck ever getting any response from this organization. I have lived at one of the properties that they took over a few years ago. from the time they took over until now the apartments have completely deteriorated and service from their employees is nonexistent. I have attempted many times to contact them directly at their corporate headquarters with no response to speak of. I guess Im saying that if you are desperate for some place to live and dont really care that the company managing it will do nothing for you then stay at one of their properties. But if you want to have a enjoyable life for you live you might want to avoid them at all cost.

I was unhappy with them when I went to go make our rent payment. They purchased the complex from another company and increased our rent by 200.00 without notifying us about increased rate nor sent us a renewal lease form about the changes. I also asked why they would not accept money orders as a form of payment they would not explain to me why. Would not recommend at all.

I stayed at a property previously under first communities management. Almost every month I would hand in my money for rent via money order. And almost every month they said it was late and come to find out they werent putting my money order in the box. Thankfully I kept all my receipts for proof.Now that I am trying to get another place in a different state, they are telling me that I never paid my last months rent. Its been over 2 years now and I have had other leasing agreements since then and no one has ever brought this up. First communities management company has not returned my many phone calls or responded to any of my email inquiries on their website. I am beginning to think that one of their employees has stolen my final money order. If someone from First Communities Management is reading this I need younto reach out to me as soon as possible so this can be rectified immediately!

My company leased an apartment with Atler Apartments in Brookhaven, GA. Nicole and her staff are just... incompetent?Our key fobs did not work for 4 days of the move-in date. They took 3 weeks to fix the water heater that, apparently, was not turned on. Rather than fixing the water heater, as I requested 97 times, they called the Brookhaven Police Department to report that I was sub-letting my apartment on Airbnb, which, at the time, I did not realize was prohibited in the city of Brookhaven. Once that was brought to my attention, I removed the listing and cancelled the reservations.Nicole, a month later, called me several times to meet in person about a lease violation. When I refused, she wrote an official complaint (ON A WORD DOCUMENT, rather than PDF) accusing me of still conducting business on Airbnb. She claims that someone came in the office requesting a key fob. There was no name. No date. No evidence of this ever happening and assessed a $250 fine for violation of the lease agreement. When asked to substantiate the claim, she did not respond.I had to ask several times for a parking sticker. I did not receive a parking sticker until a month later.Rude and incompetent staff.

I had a problem with Century at the Ballpark in Lawrenceville and ToddB never stepped in to fix the issue with StephW. They cannot be trusted.

No problems. I absolutely love Michele! She always prompt and easy to talk to!

They wouldnt answer the phone nir return any calla

This company left and let a new company come in and manage the property. There was no notice and now the new company can not honor an existing credit that was running since March 2020. We are going thorough a pandemic and it seems as if no one cares. I am owed a lot of money and will not be letting this go since I cant get in touch with no one over the phone or via email.

I cannot get in contact with anyone, I am trying to move and this company use to manage my apartment building at the Gardens At Camp Creek, I need my rental ledger so I can provide my 12 month history and no one will return my calls

I have been living in my community for about 3 plus years when I first got here it was a gentleman that live here told me the office has a high turnover rate Ok I can deal with that In November I moved to a one bedroom this is the worst apartment ever I have a neighbor who has two big dogs so all I smell is dog now there is a puppy. I call for service no one has been here yetrequests I was told we only have one worker and we will get to it when we can having your lock on your mailbox fixed 1175 and cant get a lock on the mailbox nothing in this apartment was fixed when I moved the doors fall off called on that no one has been by yet that two weeks ago one of my drawer in the kitchen is stapled up,the light in my refrigerator has not worked since Ive been here.So much and I have to give them 1q75 to move and a 6 m

Wrote off $100 of carpet damage on my renters history. Now that Im applying to other apartments- I am getting dinged. I am trying to pay this small amount (even though they NEVER contacted me after move out) and now no one will answer me. So ill just have to convince every renter for the next 7 years that I am not a tenant risk.

The District at Vinings is horribly managed by first communities.These apartments should be demolished. They are a maintenance nightmare, I have a mice issue and Im pretty sure I have been breathing in mold or some other dangerous toxin that has been affecting my lungs. I now have allergies symptoms, a horrible cough and trouble breathing. I had to see a pulmonary specialist and I was diagnose with severe restrictive lung function. I am young, healthy, dont smoke and work out 5-6 days a week! Management has been dragging their feet on addressing my health concerns. This place is a lawsuit waiting to happen. I will be reporting them to BBB and the Department of Health.

Please refer to The Crossings in Marietta reviews for further information. First Communities is responsible for this property and it shows. Sometimes, Google reviews are only focused on the negatives and do not represent the company as a whole. Trust the reviews for this company. Communication between the staff and maintenance workers is non-existent. Over the past two years, I have had nothing but issue with maintence work. A furnace replacement that took weeks to approve. (They forgot to hookup the A/C lines) I was made aware of this the following summer. A water leak, from under the bathtub, that took weeks to repair as well. Rent payments are extremely high for the quality of service provided.

I cannot get in contact with anyone, I am trying to move out my apartment complex and purchase a new home and this company was the property management my apartment building at the Gardens At Camp Creek, I need my rental ledger so I can provide my 12 month history and no one will return my calls

I have lived on the East Coast the West Coast Michigan all the way down to Atlanta and this by far is the worst the absolute worst management company of any apartment community in the United States. I reside in Amber Grove apartments here in Marietta Georgia the trash is always on the property furniture you name it its dangerous they have no security knowing good and fully well they need it. the office staff is the worst they are the main reason why Im moving. I wouldnt advise anyone to even live on this property even if it was free.

Carriage House 810 Windy Hill Smyrna GA - First Communities took over last year. Many promises. I moved from a 1 bd no a/c and rented a w/d to a 2 bd, a/c and rented w/d. From the time I moved in 4/1/2020 until now there have been problems. Neighbors smoked, drank and loud. I made several noise complaints, which were addressed by notices to the neighbors. Small items need to be fixed but a major problem was the w/d making an aircraft carrier noise when spinning. I was told when they took over they didnt know who the leasing agent was for the w/d and they would not be able to fix. They said they would let me know - fast forward with other items like mold, the occasional roach sightings and basic non-routine maintenance - washer breaks 12/30/2020 - told they still didnt have a leaser and I would have to contact a rental company to replace. But wait, havent you been taking my money for w/d rental for the past 9 months and I signed a lease for an apartment with a working w/d? Why am I responsible? I was told they would deduct the rental - that means you admit responsibility for maintenance. I just hate being told lies and misinformation. The management pretends to care, but really, this is just a cash cow for the owners. I have 3 months left on my lease and will have to pay for delivery and removal of a w/d which they should be responsible. Left messages with corporate. I may visit in person; probably a dummy office corp. office. The actual apartment is fine if you are a student or transitioning, but dont plan to be here more than 1 year. the actual apartment was ok - no frills here. Just dont expect anything from this property management FIRST COMMUNITIES TREATS YOU LAST.

Terrible TERRIBLE customer service. Extremely poor performance when it comes to communication and management of properties and tenants. Impossible to get a hold of via phone or in person. Delayed and inaccurate correspondence over email. Lack of integrity, poor follow through on simple tasks. ERP and client interface systems do not work well. Late announcements with inadequate information and reactionary measures. They do not plan, don’t pro act. It is amazing how companies like this one stay in business.

If you can avoid all properties associated with First Communities please do. Save yourself the stress. I’m currently dealing with safety concerns and they’ve been very dismissive and useless throughout this whole ordeal. All they care about is money and could care less about the tenants. The lack of concern says a lot about the corporation and is unfortunate that they’re still in business.

Do not move here I repeat do not move here !!!! I have been at The Reserve at Sweetwater Creek going on two years and at this point I would rather sleep in my car. There is no communication between the front office and the tenants. I have been trying you get my refrigerator replace for over a week. I have put in multiple work orders and contacted the rent office and corporate with no resolve. I purchased groceries last Saturday and today I have to home and put everything in the trash because it all went bad. My refrigerator is not getting cold at all. Its just sad that at a time like this in the mist of a pandemic you can’t rely on the this property to fix things that are necessary to have. Money wasted at a time like this is never a good thing.

There is no option to talk to an actual person when you call their customer service line, it goes straight to a voicemail box. Very unprofessional.Terrible property management. The water would be cut off constantly, their office staff never had any idea what was going on, and the charges at move out were never communicated or explained. This company is actively harmful and I will be contacting the better business bureau if they continue to ignore all attempts to contact them. Just awful.

DO NOT LEASE FROM THIS COMPANY TERRIBLE APARTMENTS THAT LOOK TRASHY. They don’t maintain the property or your apartment. They send maintenance staff to your home with no masks yet COVID-19 cases are increasing. The amount of rent they charge for such crappie service is crazy and on top of never having been able to use the amenities before COVID-19 and still not able to use. I’m counting the months till I can move

If I could give them no stars I would. I’ve been trying to handle a six year old claim for $117 and no one answers the phone or calls back. I don’t even know how they are in business

Absolutely horrendous management company. I have had only 1 pleasant experience with any associate working for First Communities. I feel bad for the rest of the employees and any apartment community using this management company.

These guys are the worse, they are really like a mafia, they should not be able to have a business licenseThe property I live at is like a trash can, they are more roches than anywhere else I ever livedVery poor customer service, extremely bad bad people

They have property in Fort Mill Sc, I just recently moved out to a much nicer community. I’ve never had such poor service in my life. Hopefully the rest of their properties are managed better. Shame on you!

Great place to work for, so family oriented!!

Nobody responses. Horrible cooperate office and completely unprofessional.

Completely disappointed in First Communities and the way they’ve tried to handle my sister and I.We are residence at the Preserve at Mill Creek in Buford. For two weeks we’ve been trying to get help regarding a reoccurring flooding issue that happened on the back end of the apartment every time it’s rained recently in The area. Water extraction companies have come by twice and left giant blowers in my master bedroom, bathroom, washroom hallway, and master closet ensuring an inflated electric bill in which the property has yet to offer to compensate for. Instead we were made to feel as if the issue was our fault, even though it was determined by maintenance and the contractor to be an error made by whoever laid the foundation of our place. The muddy rain water came in from the bottom wall causing the house to smell of mildew and making it impossible to sleep in the master bedroom. I was finally after two weeks and a pop up to the front office one morning, given the option to transfer to two available units. One downgraded one and one renovated like the one I have. This was great except for the stipulation that I would have to sign and entirely new 12 month lease. My original terms were 11 months and I’m already 5+ months into that lease. I don’t think it’s fair that not only am I made responsible for replacing the third of the clothes that got ruined, hiring movers and renting a moving truck to take my things out of this unit, and signing for an additional year when this is clearly the fault of the builders of this community. Being made to feel as if it is your fault, accused of turning off the fans in my apartment, dealing with incompetent staff that have no sense of urgency or communication as it pertains to our safety or convenience, and speaking with corporate managers who obviously only care about money and not the residents here in this community, are all reasons why I would never recommend any apartments managed by this company.

Preserve at Mill Creek in Buford have the WORST management I have ever dealt with in my life.Preserve at Mill Creek you guys don’t answer my calls or emails back. Worst management. I was told to move out on April 1st even with everything going on and so I did and gave all my keys back on April 1st but was charged almost $140 of rent (which breaks down to $4200 a month) for April 1st (FOR ONE DAY) but it’s cool I’m going to tell all the media outlets and rent websites so no one else stays there. Three of my co workers moved out as soon as the new management came there from LACK of communication, LACK of safety, walking and BOTH driving gates being open for MONTHS, dirty hallways, overflowing trash & slow maintenance. But then overcharging a tenant who NEVER late on a rent payment or having the cops called on them or causing any issues is the LAST STRAW

No response from management. Maintenance took 2 days to replace a constant running toilet flap. Once here this job took less than 5 minutes. In the meantime the water was constantly running. The property cannot be reached by myself and other residents that live here. Having lived here for 8 years I’m not able to have my carpet cleaned even with a letter from Dr. stating it is medically necessary. Through this cov-19 all stores in our area have reopened yet our paid for amenities have not. I will happily move out, if I was not penalized for breaking the lease. First Communities suck with their cutting corners even in regards to property maintenance.

No I do recommend this management company first of all they do not respond back to phone calls I have left several voicemails about the condition of my apartment living with RATS and ROACHES management not responding to complaints nor are they responding to maintenance request I live in Ascot Place Apartments in Birmingham Al. I am going to see if I can seek some kind of legal action because this is ridiculous!!!!!!!!!!! I am trying to understand why are you even managing the property if I as a resident cant ever get in contact with anyone

Excellent company. Great caring people.

I’ve left over 20 messages and have still gotten no response. Worst customer care I’ve ever experienced!

First Communities is hands down, the worst property management company in existence. The staff are completely worthless, and do not help residents. They havent done maintenance requests since COVID started. They dont change filters, the caulk in my bathroom was never done properly, and I can literally lift my bathroom sink out of the countertop. Custom light bulbs go out, and they dont come into replace. Ive never been a day late on rent ever.usually paying in advance, so you think they would care about residents that pay on time, but nope. Do NOT move into a property managed by these fools.

Hired security to patrol residents and prevent residents from being out at night due to their personal stereotypical suspicions.

Lived @1377 apartments for 8 months and never had a better place than this. They are extremely responsive to residents, and I feel that the safety of residents is their top priority during COVID.

I have been trying since December to get my overpayment back into this point no one will return my call I have left at least 20 messages the lady first started talking to me and then now she won’t even answer my calls or return my calls this is very unprofessional I left numbers and call the main company left my name and number no response from nobody

An absolute joke and to be in the vinings area with this section 8 like behavior is ridiculous. New property management meant blamed everything on old property management.

My mother has been a long time resident at a property of theirs in Tampa Fl. The employees have NO presence in the community. The maintenance team doesn’t exist, you can call but don’t expect to reach a live person, just leave a voicemail for no one to contact you back. The community has been under numerous name changes and they just put the property managers in rotation for one property to the next. My mother contact the maintenance line regarding a leak in the roof, no one ever came out, and shortly after the roof caved in. It has been a complete nightmare for me just knowing what my mother has been thru. There community doesnt seem to care either way.

6 months of nightmares with one of their communities. Roaches poor maintenance.

If I could give Azure at Riverside 0 stars I would but there is no option. I called to get information about becoming a resident and I have never dealt with a person as rude as the property manager Claudia Ruiz. she has no customer service at all its a shame that First communities have people as her working as a property manager. They are doing great renovations but with a manager like that who would want to move in.

I had the WORSE application process with century Deerwood. I went through the biggest discrimination experience ever. I’m thinking about hiring a lawyer to resolve this issue. I have tried so many times to contact first Communities Management and no one has returned any of my messages. I am disgusted!

Unfortunately leaving a one star review because of a mistake this company made with refunding me money. They are supposed to return money for a prorated rent I paid within a 30 day window, and when they made the mistake and didn’t do it, they told me they “can’t” expedite getting me my refund. This has HURT my family. I’m accruing late fees on bills because of this. The inability to apologize or take any kind of action on corporates part (this is corporates fault, not my direct property managers) to fix their mistake is why they are getting a one star review.

The apartment it self was decent, but staffing was horrible. The newly renovated apartment were falling apart, showered, cabinets, lights fixtures. The lack of professionalism in the leasing office, important documents were misplaced. To get something fixed took time and that’s also because the work orders were never put in. management does not communicate with each other and they have different stories to tell their residents and you never get a clear answer.

The absolute worst apartment management I have ever encountered. They do not even deserve 1⭐️.

If I could give them less than one star I would. I live at the Riverbend Apartments that this management company runs in West Columbia. Ive had a leak over my stove (which prevents me from cooking) for 4 months. I havent had heat in my apartment all winter. These people dont care. The front office personnel are a joke. They continue to string me along as ion fixing any issues in my apartment Iive attempted to contact the main offices and still all you get is the voicemail. Does anyone work here? Well, Im calling the state officials today. Im done.

I recently moved into Century Galleria Lofts in Houston, TX. After moving in I had to submit multiple work orders for my apartment, but the dishwasher seemed to be the work order they could not complete. Maintenance finally comes to fix the dishwasher says, its been unclogged. To no avail the same problem persist, so once again they come out to fix it again and the same thing is said. Finally, its decided they will bring me a dishwasher form another apartment unit, but you will just have to wait a week to get it. The new dishwasher is not even installed correctly and DIRTY, see video below! I am truly fed up with the decision to make this place home and it has not even been a month!

As soon as First Communities took over my complex (@1377), things started going downhill. Now, as I’m trying to move out after being a resident for 2 years and always paying my rent on time and in full (even during COVID), I’m being charged all of these incorrect fees up to $1,500. Every time I try to contact the leasing office, I can’t get an answer. But as soon as my payment is “late,” I get both a text and a physical letter sent through my door. Meanwhile I can’t even get an answer about what I actually owe.

Dont even think about this property for rent,Very very bed experience with this company

Property is full of ADA violations, poorly maintained and there are regular break-ins, drug busts and issues with the plumbing. Management provides misinformation is never present on the property and invades residents privacy. The lack of professionalism, their constant refusal to work with people during COVID has me never choosing First Communities again. Beware - Unsafe and unethical.

Awesome people

Under no circumstances should you ever work here. The single most incompetent management I have ever experienced. The regional managers are a joke. The policies and practices are excessive and unwarranted. The overall culture is depressing. Wouldn’t wish it on my enemy. I worked as a property manager in NC and quitting was the best thing I could’ve done for my mental health. Please save yourself the hassle.

This would be my second experience with this particular company. My first experience in 2010 was with my first apartment which I had to leave prematurely due in part to black mold which was affecting my health and was received no help with rectifying the situation although I had overwhelming evidence including pictures. Being young I had no real knowledge of how to approach that situation and ended up losing big time with an eviction on my record although I left one month prior to my lease expiring. I moved on with life and considered it water under the bridge. My sexond experience however wasnt necessarily by choice and had I been given an opportunity I wouldve ran for the hills based on my traumatic experience with them prior. I had been living at a complex for two years and i was relatively happy. I was close to work and was a cozy one bedroom I felt was perfect for me. At the very end of my second year literally a few weeks prior to my lease being up this company basically notified the tenants that they have now taken over the property and they would be the new managament. I thought to myself oh great well im sure this may complicate my resigning of my lease a bit but Ill remain optimistic. I did exactly that I was informed my rent would be raised by almost 60 dollars for rennovations I would never be able do enjpy essentially. I took it on the chin and said ok Im in already understanding this would be my last year at that property. That was the toughest year of my three. After they decided ro raise the rent in an attempt to drive away and repel the unwanted they ended up displacing great people who were a pleasure to be around. Some disabled and elderly. You would always see them walking around the neighborhood exercising and socializing with a smile. The crime rate in that community skyrocketed what seemed like overnight. Cars were being broken into at a ridiculous rate and also the residences there. It was almost a common site to see the police responding to crime there on a daily basis. I somehow rode out the lease only to be basically grossly overcharged for moving out fees and for some things double charged once I left they they took it directly from my security deposit. I immediately brought this to their attention and was told that my original check was already mailed out and that I would be compensated with an additional check for the things i had been overcharged for. This was in september it is now March. I have been reaching out since then but I was told the check had been mailed to me. I said well ok things happen after being told twice the check had been mailed to me I decided to change the address just to make sure it should arrive and still nothing. They continue to send me emails back claiming that they have made the attempts but truthfully I think Ive been robbed. I dont know what to think of this company at this point other than I refuse to ever give them another dime of my money and also make sure that others dont get taken advantage of.

I currently live at 3500 The Vine Apartments which is managed by First Communities. I was given my renewal letter only to let me know that my rent would go up $120. I contacted the leasing office and asked them to see if they can lower it and work with me since I have been here for 8+ years as a resident... it has been almost 3 moths and the corporate has not contacted them to let them know if they can work something out with me... every time I call and speak to Lilia all I get is that they are still waiting for corporate or the regional Brian Files... I called the regional over a month ago and left him a voice message to contact me regarding this and he has not returned my call as of yet.... so after being here 8+ years I get no response. Lack of communication at its worse.... Crime has been horrible, trash everywhere... Blinds broken everywhere on the property. Aggressive breeds walking with no leashes.... Run before you get trapped.... Cant wait to move out.... I will write another detailed review about my experience another day. Thank you guys for me wasting my 8+ years living here and no one cares to get this renewal situation taken care of.... I guess since corporate or the regional thats over the property doesnt care why should I. If I need to come to the corporate directly to speak to someone I will since the regional never called me back. Thank you Brian Files for never returning my call and for amazing customer service.

If I can give no stars I would. This company stole from me and i will be taking this matter into my own hands. Better business Bureau will be called.

I live in a First Communities owned property in Maryland it is run and managed by a group of the most incompetent people Ive ever encountered. This company might as well be slum lords. The property is managed horribly. Their communication is extremely unprofessional. There are major security issues and NOTHING is ever done to fix any of them. But you can bet your rent will go up and extra non-negotiable fees will be added to your bill at rent renewal time. I wish I could sue this company and get all of my money back. Do not move into one of these properties. Lets make them go out of business!

By far the best company Ive had the pleasure to work for! Everyone is treated as family, everyone is supported, everyone is one. Commited to excellence, purpose driven, and loyal to their employees. Top notch leadership in our industry!

No one ever answers the phone. Ive been calling this office since February and no contact Ive emailed them and no reply. Summit Avondale is a joke and they manage the property poorly the management team is not reliable

I can honestly say that I feel lucky to work with this group of people. Ive never met a more hardworking, dedicated group of individuals. I think the amazing work ethic stems from the top of the organization and disseminates to the rest of the company. Every day may not be easy, but you are never in it alone, and we are all working towards a common goal; to be First.

Call the city or county you’re in and report the city code or county code of enforcement. Stop calling them ! STOP CALLING THE APARTMENTS CATCH THEM OFF GUARD Just report it because they lie and will no do what they are supposed to do so someone has to force their hand ! REPORT TO THE BBB.ORG AS WELL

If they want current residents to stay, they should at least offer the same incentives / rate they offer anyone off the street. Two months before lease is up, they bully you into signing (more rent) or the rate goes up and up the longer you wait. Just do NOT care about residents. Fort Mill, SC

BEWARE! If you value your money and if you want your security deposit back in a timely manner and correct, then do NOT live here. Living here was great! But moving out was a nightmare. First I signed a paper that I would not renew. Then I am bombarded with multiple emails and letters telling me how I should renew. When I turned in my keys, I was told the Security deposit can take about 30-45 days to return to me. I was ok with this. I received a check two weeks later for $304.16 which was $190 less than what it should have been. I called and they said to return the check and they would write me a new one. Well, I returned the check and then 2 weeks later I received a check for $90. I called the office and they told me to then come and get the original check and use both. I was still $100 short of the full amount. They assured me I would get that check shortly. I went to cast the $304.16 check and they had a STOP PAYMENT on it!!!!! My bank charged me an extra $12.50 because of this. So now it has been 67 DAYS since I moved out and I still do not have the correct security deposit. Every time I call the office, they act dumbfounded and keep saying they are working with corporate on this. This is my hard earned money that I trusted them with and to return it to me. There are many other apartments in the area. I suggest living somewhere that will not play with your income like its Monopoly money.

I used to live in Silver Oaks managed by first communities. It was a nightmare from day 1. Im not going to get into all of that. But I left with a $0 balance. I started getting collection letters for over $3000. I called them and they said they would take care of it. They emailed me all of the information reflecting a $0 balance. Well I just applied for a house and received a denial because silver oaks is reflecting a balance still!!!!!! I dont owe this company a dime. I have all of my documents still. If this is not resolved in a timely manner Im filing a law suit!!!

Good management group, they always take care of their residence!

Very Unprofessional/ illegal charges I lived at one of their properties in Fort Mill, SC While the resident management was great, they had to follow rules by this company. They charged illegal extra fees for sub meter and third party billing that the company should be responsible for, not the tenants. In addition, it has been 3 months since I moved out and have not received my deposit nor any information as to why. I have filed a complaint with BBB.

Honestly this company is not as good as it once was before. Today, you can tell they will do whatever they choose to do to please their client. The client doesnt care about policies, procedures, or ethics. All they care about is results. They dont truly care about the residents or the employees. If you care about people this is not the place to live or work. Once they are done with you they will retaliate against you for speaking the truth. Promises are made verbally and are never in writing. They have people they use to spy on you and even their spies create a hostile working environment by laughing at what the owners say about you behind your back. This is very unethical! Its just sad to see what once was a reputable company allow their clients to do what ever they want to the residents and the staff. I felt so bad for one of their employees, she did the best she could to help fix the issues and before I knew it they were letting her go because she wasnt afraid to address her concerns. The management company should show more moral behavior like they advertise on their website. I wish I could have given them 0 stars!

If I could leave no stars I would. I live (sorta, I am displaced at the moment) at a property managed by this company. Its near impossible to reach anyone by calling the only number listed because no one answers the main line; you have to hit 4 and know the last name of the person youre trying to reach. I finally found a data company that listed all of this places employees and their job titles, even how long theyve been there. The manager they have at my property is HORRIBLE, I am disabled and she gave me a lease violation for unauthorized occupant AND she knows my situation. I told her to leave me alone and stop nitpicking as I have several pictures date and timed stamped of her parked in our only buildings handicapped spot (yes she is also my neighbor) and my drivers can never utilized that spot. The next morning I wake up, go outside and there is no more handicapped spot; she had the sign removed from the ground and the blue guy spray painted black. My apartment is infested with new and existing mold; the new from the flood that has led to the discovery of the mold and they havent even offered to assist me with living arrangements until its remediated!!!! I finally got someone on the phone thanks to the data list, the CEO! So I told him of all of this and he assured me someone would be in touch with me within the hour to address all of this... Guess he wanted me to hold my breath. Tenant lawyers; please seek me, we have a case I believe.

Upon being denied for an application with no explanation... I was given the contact information for first communities from country squire apartments to obtain my refund for am admin fee collected online. No one has answered the phone.

The worst management community to reside with. Look elsewhere.. specifically Century Summerfield at Morgan Metro.Don’t waste your time.

Beware of the negative reviews. People dont tend to leave a review unless theyre angry about something. I on the other hand do like to leave reviews, good or bad. I have no complaints and the staff are all very down to earth and easy to talk to. Im easily satisfied.

I love working with First Communities. I have been an employee with them for almost five years and have enjoyed my experience. This a company that loves its employees and residents. I can really say our residents are spoiled and some have stayed with us for 40, 30, 20 years and do not intend to leave. Check out First Communities properties.G. Sailors

I have been working for First Communities since 2010. I am so lucky to work with such dedicated, loyal, honest and hardworking people. Everyone, from our employees, to our vendors, to our residents gets treated with the utmost respect. It is a true pleasure coming to work everyday. I couldnt imagine working anywhere else!

Scam!!! Do not waste your time and money. This is not a legitimate company!! The number for corporate does not work. They do not respond to you if you call or email or fill out the contact form on the website. Will be reporting to BBB immediately. SCAM SCAM SCAM

I use to be a previous employee here, I just want to thank Virginia Pontoo and Kelsey Drew for helping me out very quickly and getting my issue resolve ! Thanks

I lived in one of their properties and when I ended my lease due to military PCS, I was suppose to get my security deposit back. I moved out in June and I’ve called Skyview Townhomes and the property management. I’ve been given the run around about my check. “Oh, we sent it.” “Yeah, it should be coming.” “We sent it to the wrong address.” “Our property manager was fired but the check is on its way to you.” It’s been 2 months! It doesn’t take this long. I guess I’ll just take you all to court.

Brighton Way Apartments- Smyrna, GABug Infestation and current manager, Tania Galaviz, is insensitive to tenants concerns. I had to move out of my apartment do to bugs in my apartments. My apartment was sprayed 5-6 times in a year and the bugs never went away. I have a four year old son that was exposed to the constant chemicals and bugs throughout the apartment. I found bugs on my sons toothbrush, bugs in my cabinets, bugs on my bed/ couch, etc. The final straw was while I was cooking and a roach crawled on the stove. I near burned myself trying to remove my food from the stove so I could kill the bug before it got to my food. I moved out once my lease was over and the Brighton Way had the nerve to charge me $800 for not giving them notice. The notice was all the times I have to inform them of bugs in my apartment. I also tried to contact the corporate management company, First Communities, and they did not respond either.DO NOT MOVE INTO THESE APARTMENTS!!!! Please read the reviews of other previous tenants and know the bug infestation is not an isolated issue.And to end on a good note..... Ms. Katy and Mr. Gus are awesome. They dont deserve to be associated with this review.Please click on my review to see the bug pictures I uploaded under the apartment reviews

Outstanding people to work for and with! I have been with this company since 2005 aside from a short departure in 2006-2007, it is truly the best management company out there! I have worked with both REITS and Owner Managed and this is a great combination of the two.

Water bill went from $27.00 a month and $1.00 for storm water /sewage not my bill has gone up over a hundred and 20 every month after 5 month and they are not fixing it . just overcharges customers. this i for a two bedroom apartment. they have a bug problem every where. the property managers do not help or look into any of the problems. your bill will fluctuate every month.. ive called and left so many messages. beware of the Grove on South Lake in Morrow !!!!! my bill went from 900 a month to almost $1200 the managers are rude, especially X.. Once they get your deposit good luck on getting any help. the only little bit of help i got was because of Ronnie at the corporate office. i pay on time and my apartment is spotless. but i dont like to feel as though im being cheated

This is the most amazing company to work for. I have been with First Communities since 2009. They have accommodated my needs as my life has changed and they have always treated me like family. I could not ask for a better company to work for. If you are offered a job with First Communities, take it. You will not be sorry you did!

Terrible Customer Service, I have called everyday, for 6 weeks concerning my admit fee. 1st I was told it had been processed on 10/14 never received it. Today I was told it will be going on sometime this week, to find out, they took down the wrong address and now its to late to change it. So i have no idea where my money is or going. Not one returned phone call in 6 weeks!!! Worst management Ive ever dealt with!!

On April 9th I fell and hurt my back. They were doing construction laying down new flooring. There was NO indication that the floor was wet. I hurt my back and have medical bills which they and the contractor have refused to pay. I am in the process of filing a lawsuit. This company most definitely lacks integrity please be advised.

Edit ****Still NO RETURN PHONE CALL*** HAD TO CALL CODE ENFORCEMENT OUT AS WELL AS REPORT TO BBB.I wish I could give zero stars. I have left several messages and not one single person has bothered to return a phone call. Ive sent emails, had conversations with the sweet receptionist in regards to our situation. Over 6 weeks and we have had several, some emergent maintenance issues, my daughter was attacked and raped on property. So glad to know your residents matter so little to you.Funny how most of the good reviews of this company are by EMPLOYEES. BEWARE.

I dont know how any resident can make a complain with this corporate I called 2 days in a row and no one calls back, I have the personal email from staff members in the office and no one is responding. Is sad how this company treats the vendors.

My husband and I have been tenants at Wellington Farms Apartments for a total of 6 months and we have experienced such a warm, kind and very respectful staff. For every issue that we have encountered in our apartment the ladies in the office, (Office Manager) Justiania, Korrin and Stephanie / Maintenance Team (Especially the Maintenance Supervisor) have went and will go over and abroad to see that our needs are met and have been dutifully met as well as making sure that we are completely satisfied and comfortable we love our apartment and enjoy being tenants with such AWESOME people. We have every intention to be your tenant hopefully for a very long time. Again to the staff at Wellington Farms Apartments we thank you for all youve done.SincerelyMr & Mrs Morrison

It’s ridiculous that not one staff will pick up the phone or return messages.

#First Communities Management they are very badly ever apartment complex is roaches lizards infection. Bed bugs everything u can think of and they dont like black people at all best and believe they dont just because you working there or staying in the complex dont mean nothing . They jacked up need a whole new time

Came home to backed up sewer in my bathtubs from my entire apartment building. I had to replace everything in both bathrooms. Cleaner came out to clean bathrooms but no chlorox or Lysol or any other sanitizing cleaners were used. The local manager was nice when I spoke to her but never was I compensated for new bathroom accessories like shower curtains, cloths, towels, etc that became contaminated by other peoples sewer not to mention did anyone ever follow up on how I was feeling after inhaling the sewer gases. Unhealthy condition has happened three times in two years. Im tired of replacing towels and shower curtains. Time to go to the city or county health department.