Treated poorly here. Will use another company.

Do NOT FOLLOW Googles directions here down 33rd N!!! W 33rd N is a dead end. You cannot got through the fence and the road along the canal is private property. There are MANY people who follow their GPS trying to reach National and do not read the signs.

The National Idaho Falls Airport personnel were extremely good to work with. The check-out/check-in experience was quick and easy while the personnel was friendly and nice to work with. The rental car had a couple of issues I didnt pick up on until I was well down the road. There was a, what seemed to be, bump on one of the tires that created a slight vibration the whole time. Also, a shrill squeaking occurred whenever I backed the car up. Other than that, I was extremely satisfied. I will definitely rent from National again.

National at the Idaho Falls Airport always provides great customer service. Blake is a true rockstar who strives to always go above and beyond for his customers. He is a great asset and National is really lucky to have him on their team!

The IDF Airport National Location has always taken great care of me for my business & personal rental needs. Getting a car is easy, they usually try to provide some options on make & model at the counter, and provide great customer service.

This counter is a compliment to National Car Rental. The National experience was wonderful. The line moved expeditiously, the car was clean and the service was incredible. Kudos to NATIONAL!!!

Jerry at National rental car in Idaho Falls sucks. Don’t show up even a minute late because you know Jerry will charge you for another day.Wait, the day rate was $63 and somehow Jerry added on another $100 instead of the $63. Good math Jerry!Hertz or Enterprise. Never renting with Alamo or National again. (I know they are owned by enterprise but customer service is better with enterprise.)

Service was great. But they forgot to give insurance and car registration papers.

I have always had a good experience at national! I will never use another car rental company as it seems when I have in the past I always encounter problems. I have never once had any type of issue however with using National.

This place is a joke.... We called ahead to make sure that all our payment type and such would be acquit for rental. We were assured that everything was fine and we wouldnt have an issue. We arrive to leave on our trip and the lady behind the counter was very unpleasant and refused to rent us the vehicle even after we had call and comfirmed. Stay away from this place and go some where with some reputation.

I always have a positive experience with National Car Rental - their agents alway go above and beyond.

Ignore all the hateful reviews - People that feel they were cheated either didnt bring the proper payment type (credit cards only - no debit!!!), smoked in their cars, damaged their cars, or turned their cars in late. If you dont want to get charged extra, be responsible with your car. Its that simple.

BE WARNED THAT VEHICLES RETURNED TO THIS LOCATION WITHOUT DAMAGE MAY RESULT IN CHARGES IN EXCESS OF $2400!!I am a regular business traveler and maintain the highest rental status with National Car Rental, Executive Elite. After returning a vehicle to this location, I received an invoice a week later for almost $500 claiming that I damaged the back bumper. After sending a letter disputing this claim, I received a second invoice for an additional $1900 claiming extensive dings and dents covering the hood, roof, and trunk of the vehicle consistent with hail damage. Not only am I not responsible for the alleged bumper damage, but there were no storms, hail, or even rain during my rental period which can be proven based on weather history data. Despite the absurdity of it all, this group continues to pursue their claim and attempts to collect for these false allegations.

No receipt. Can’t pick up their phone. Mailbox is full.

Don’t answer the phone.

Our experience with national, was truly five star

Has one way rental, not cheap though. No sales pressures - gas prepay, insurance ....