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Empress Nails
20669 W Lake Houston Pkwy # C, Humble, TX 77346, United States
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Empress Nails

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Mi
Review №1

Worst nail experience Ive ever had. I got a pedicure and a shellac manicure and it looks like I did it myself with some cheap polish. I took this pic right after I left the salon....unfiled nails, shellac on my skin....looks like a kid did it. Also, the place kind of smelled like urine. Ive never been upset getting my nails done before. Waste of money!!

Ha
Review №2

I started going to Lisa back when she was at VIP Nails and then I moved from home a couple years ago. I moved back the summer of 2019 and as soon as I heard Lisa took over Empress Nails. (She’s has the place now for over a year or so now) I came running back. She is so amazing, great conversationalist and listens to everything! Plus, she’s really cool. 😌

Ma
Review №3

I love these ladies. The pedicures are my reason for coming I dont know much about the nails, but pedicures are great sugar scrub and hot towels. They are very sweet ladies. Ive only been treated by the older ones they really know how to treat a girl 😊

Re
Review №4

Empress is under new ownership- Lisa and Sara from VIP nails in Atascosita have have purchased the salon and are revamping it. Lisa is an AMAZING technician. My family has used her for nail and waxing services for 10 years! Right now all services are 20% off through March 31st. We hope you will support these deserving ladies and proud new business owners. They are preparing to remodel the salon and give it look to match their awesome service!

Ha
Review №5

Kim did an amazing shilac acrylic set! Such a sweet woman, all the other ladies and new management is amazing! So welcoming and accommodating, will definitely be back. Plus they have 20% off until March 31st!

Gi
Review №6

I am giving one star because I cannot give zero! I am outside the salon writing this review. I came in to get a shellac manicure a couple days ago and it went ok. I observed other customers being chatted up and being offered drinks...I was not. I noticed that all the nail polish started flaking the following day so I called to get it fixed. The lady was nice on the phone and told me to come in the following day. I came in and she looked annoyed but I just ignored it because I wanted her to fix their mistake. She soaked both my nails and almost threw the shellac selections at me. I could not look at them immediately because my hands were being soaked. She told me very rudely that I need to hurry up and choose a colour because there are other customers waiting (paying customers). At this point I couldnt hold it any longer, I responded to her that if they had done my nails right the first time then I would not be back to inconvenience them. She hurried my shellac without saying a word to me except to her colleagues in their language. I will NEVER return to an establishment where I am not welcomed or made to feel at fault for their low quality nail polish and service. Beware as there are many other establishments in the area where the ambience and service is second to none.

Re
Review №7

They did a great job on my nails today! My cuticles were cut properly and it looked clean after its done. Price is very affordable and the place is well organized. Thumb up!!!

Je
Review №8

Amazing pedi with I live for the massage

Ke
Review №9

Love these ladies. They treat you like family and are very competitively priced!

Ma
Review №10

Im so impressed with the service here! The technicians who really created such shape and design for me and also very low affordable price!

Ho
Review №11

They say you get what you pay for, prices are cheap and the outcome shows it. Polish is uneven and doesnt cover my whole nail. Ladies are nice, though.

Ca
Review №12

Today was my first time trying this nail salon and my experience was horrible, I went in at 4:30 and left at 6:30 with the worst mani and pedi I have ever gotten. They dont sterilize their tools so you get what the last person got and their customer service is awful. My shellac pedicure looks as if my 3 year old did it, smeared, only one coat and the lady didnt even bother to clean them up once I asked if I was done. My hands look just as bad, if it wasnt because I was late to pick up my son I would have ask them to do it again but I had already been there 2 hours, will never be coming back.

C
Review №13

This place had no a/c on, it smelled unclean, and they did not do SNS nails.

Al
Review №14

They less known english but so good at services and funny! recommend to come here

Re
Review №15

I’ve been a client for many years. The staff is courteous and they do a nice job.

Ma
Review №16

I got acrylic nails here, they are so lumpy and crooked. Im never going to want to come back here again

Ma
Review №17

Great service and technicians.

Je
Review №18

Always awesome friendly friendly service

An
Review №19

The lady was twisting my fingers so hard I felt pain never coming back

Ra
Review №20

Pedicure is great 👌

Information
11 Photos
20 Comments
3.7 Rating
  • Address:20669 W Lake Houston Pkwy # C, Humble, TX 77346, United States
  • Phone:+1 281-441-9990
Categories
  • Nail salon
Working hours
  • Monday:11am–6pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–7pm
  • Sunday:9am–7pm
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