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Mar Y Sol Moonwalk Rentals
12973 East Fwy, Houston, TX 77015, United States
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Mar Y Sol Moonwalk Rentals

Comments
Li
Review №1

Love this business. They are very attentive, responsive and helpful. All of their items are well cared for. I will always use the for my parties.

Ra
Review №2

Worst service ever. If you don’t like answering phone calls, find another job.

BE
Review №3

Horrible customer service, the man was rude to my 7 yr old daughter. He acts like he is on drugs. No respect, plus no choices because everything is broken. Edit: pointing at my husband is not polite, he is a customer and so is my daughter. You made her cry.

De
Review №4

I called with the intention of renting a moonwalk for my grandson but when i called the younge lady that answered the phone told me to callback because she was on the phone with her boyfriend. I went in person and was ignored until they looked up from their phones.

An
Review №5

Great service and punctuality. Friendly and courteous staff.

To
Review №6

I’ve rented more than once and their always on time & very friendly. Price is reasonable 😁 The whole crew is Awesome esp Karen 😜😁😘 I highly recommend

Le
Review №7

I really appreciate this business for there services,only because I was really nervous about renting a waterslide for my birthday and didnt know what to expect they were professionally prompt from the moment they arrived to drop it off to the time it was being picked up I would definitely recommend this business to any of my family or friends...thanks to them my grandbabies had a blast & my Birthday party was a success

bo
Review №8

Anyone know how much is the mechanical bull?? I went to their website to find the price but all there was was a description of the mechanical bull

No
Review №9

WILL NOT RECOMMENDED THIS PLACE!!!!!The guy that came install the waterslide had a bad attitude didn’t do the things correctly gave my mom an attitude I had to call them again to come down and fix the waterslide because it was not installed properly. I would not recommend to friends and family poor job poor customer service. I always go to the same people that I rent My waterslide but unfortunately that Saturday they were booked otherwise I would not have this bad experience.

Sa
Review №10

This place is the best place to call for your party

Ta
Review №11

DO NOT GO HERE! This is literally my first review ever writing but I had to due to it being so bad. This is the worse experience I’ve ever had. The guys who delivered my moonwalk, chairs and pinta were so rude. I called their manager and nicely informed him. He just laughed and said ok, no sorry about that. Really unprofessional. My pinta was already falling apart and the chairs/tables are in bad shape. If you go here you will have a super bad experience.

Fr
Review №12

Great service. Super friendly and fast delivery! Not a great variety of product at the moment, but they are definitely improving!

Ch
Review №13

Weve rented from them twice, and it was quick and easy. Still a five star, by make sure you have them set up your bouncer on a flat surface. The front office staff are very friendly. We always get what we want. The staff is very patient.

Be
Review №14

The staff was friendly. The service was on time. The rentals were clean and sturdy( I rented the moon bounce along with tables and chairs)and pick was prompt and timely. Over all i had a great experience. I will definitely be a repeat customer.

Je
Review №15

Never again.

Ce
Review №16

I have been going to the place for over 5 years. I have two boys and they have catered the parties with the tables, machines & moonwalk. I referred them to my sister who lives literally across the street to me & her party started at 2pm! Its 1:30pm and they have yet to arrive! Never ever ever again will be going back to them! I will never refer them either. There are so many people who do what they can, so I will just go with someone else! Im extremely pissed bc the tables are not here & we are planning to put the decorations on the table, the desserts & other stuff!!!!!

La
Review №17

This place has horrible sevice. The woman did not want to help us she was very rude she spent half the time on her phone she had terrible customer service skills. She didnt want to show us the sample slides she was very lazy and she didnt want to help us. She had a VERY BAD ATTITUDE. I wish I can give a half a star. The people you hire are a resemblance of your business and she made them look bad. Never going here again.

Da
Review №18

Didnt get 5 because I had to call for my deposit refund. It was supposed to be refunded on Wednesday. When I called they said that they had tried calling me and left a message. (Not true) But other than that, it was a great experience. Will definitely use them again. But next time I will call them on the day they are supposed to give me my refund.

Ma
Review №19

I was very pleased with your service! My babies and guest had a blast, thank you for being on time and for the great service!

Le
Review №20

Ive been with them for 2 years and always had great service ! I will continue to go to them for anything!Always a great experience !🤗

Tr
Review №21

Their location is never open 8am like they say. Terrible .

Os
Review №22

Stay away!They were 45minutes late. Had to call several times to see how much longer, each time it was always 10-15 minutes. They never called with an update after they said they would call back.Aside from the lateness, the bouncer/water slide we got was not 100% functional. The slide has an arch above it where the water drips so the slide can get wet. It seems they tried to repair the end part of the hose by covering it up with duct tape. Their solution didnt work causing the water to leak out and very poor water pressure.If you decide to move forward with them make sure they let you know they are going to be late, ask for a partial refund (we didnt get even though I asked) and make sure what you get is fully functional.

Re
Review №23

Nice people working there, excellent attention !

Ka
Review №24

Everything turned out great for me loved it !

Yo
Review №25

Very nice & professional staff.

Se
Review №26

The secret it out- loosest slot machines in houston!

Ju
Review №27

Cool

Br
Review №28

Nice place

Ma
Review №29

Awesome

ha
Review №30

Horrible experience!

Se
Review №31

I iso it well

Information
50 Photos
31 Comments
3.7 Rating
  • Address:12973 East Fwy, Houston, TX 77015, United States
  • Site:http://marysolmoonwalkandparty.com/
  • Phone:+1 713-450-9332
Categories
  • Party equipment rental service
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:8am–3pm
  • Saturday:8am–12pm
  • Sunday:Closed
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