I am glad to find this place, its clean with good price! Tee is very friendly and helpful !! I will use this storage again next time and refer to my friends too.
We were looking for a storage facility in Houston and were calling from California to see if any could accommodate us for easy unloading. When we fist spoke to Marquita, we knew we had found a winner. She made sure to give us a unit with easy unloading for the truck and her gracious Southern Hospitality every step of the way took any stress from moving out of the way.The units were very clean and one of the lowest rates per month we called on. Upon moving out one of the caretakers even helped me clean out the unit. I would highly recommended this storage facility.
Fair prices, easy move in. Marquita was very friendly and helpful. She quickly assisted me in upgrading my unit that I got online.
Seth Mincberg provided exceptional customer service when I inquired about this storage facility. Left me with a favorable impression of this location.
Thank you Rhonda for your great customer service everytime I come to the office and Thank you for always helping when we having issues with the lift and other things. Thank you for always having a smile on your face.
Not the worst I have seen. Can only say that the section I helped these ladies move we stuff from, had not lights in the unit and spotty lighting in the second floor hallway
Awsome experience fast easy friendly very knowledgeable and helpful. Amazing service provided by Marquita
Thank you Marquita for your wonderful assistance in finding the right storage for the right price and making it all an smooth process.
Though the staff that assisted me were professional and helpful Once I arrive at the actual storage unit which was a 5x7 space the very last one in the section. I had to walk through a sticky substance that was poured all over the concrete it was very upsetting. I mean you have a new customer make sure things are right.
Great place to store items at great price
Seth was very helpful and answered all my questions.
Went to get a unit Rhonda and Marquita was great will let all my friends know to come here for their storage needs
Honda and Marquita was very nice and profesional Thanks for the great service
I’ve had a unit here for several years and today I needed help with my door. The manager came out of her office and jiggled he lock, it opened right away. I felt foolish. She was very nice about it. This public storage is always clean and very secure. I’ve never heard of any units being broken into.
Marquita and Rhonda were very nice and pleasant ladies.
Rhonda was very professional and quick with my reservation.
Id called the 800 number to make the reservation. They called right back to set up an appointment time for me to review the property (as they wanted to make sure that they were there in the office and not somewhere else on the property when I showed up).James was there and he was easy and great to work with. He was extremely helpful and took care of me in no time.This is a great location and the price compared to others is fantastic. An overall 5 star experience.
Great staff, friendly and very helpful.
Walked in yesterday with my husband to take a look at the storage units. We found the location easily online, reserved a spot and when we walked in Rhonda had us cued up on our website request and was ready to show us the unit immediately. The grounds were clean and quiet and we were happy with the location of our spot. It was a great experience. Easy, simple, fun and great customer service! We have already referred a friend to that location! Thank you!
One way in and out, my unit is all the way in the back of the property.And theres no way to turn around to go out you have to go back the way you came.Would be nice if there was a roadway at the end of the storage units that led back to the gate.
Perfect service rhonda thank you
I’ve been here for a 1yr and very gd service...
I have a storage unit here and the only complaint I have is it closes at 9 . Theres a man that works there by the name of Jim whos put together. He makes things smooth there. If you have any problems there than the staff will take care of it in a manner that is almost to nice. Sometimes when people are to nice you think somethings up but not in this case its GENUINE. They get my 5 stars.And Jennifer is no slouch either. Great smile
James is such a wonderful member of your team there. He was extremely friendly and helpful to me while I was there. He had a line of people the day I was there and he helped everyone quickly and efficiently with a smile. As your internet was down for a bit he kept the conversation flowing and made it all seem fast even when we waited a minute. Truly a professional! Kudos to James and your team there on Long Point! Thanks
Thank you Rhonda great service
Excellent and quick service at this location.James is concern about every person at this location.He stops by to ask how things are going and if he can help just let him know.This property is very clean and so is the restroom.Thanks James
Very convenient, big units large drive aisles. Rhonda is great and helpful!
Ophelia was awesome
I wish the gate hours were 24 hours but other than that this place is just what I need. It’s convenient and tucked away and they also have security cameras so I feel good about storing here.
Marquita Was very helpful
Mr. James and Rhenda have been so helpful and great! They helped me get a unit less then 15 minutes! I would definitely recommend this location.
I love this location James was wonderful and very welcoming. He was a great help in finding which storage would suit me best and also made me realize how important it is to have insurance. I ask truely greatful for his time and effort in helping me. I will be referring my friends and family here. I also would like James to be the one to assist them with the same positive atmosphere he has given me. Thank you for your wonderful help.
Mrs. Rhonda assisted me in getting a storage space. She has excellent customer service skills, nice, fast and made sure I knew everything before I signed anything. I would recommend family and friends to this storage place and to speak with Rhonda. The prices are very reasonable and the storage space is perfect.
I am very happy with the service I received today from Danielle, she was very informative and gave me the best options for my things.Go see Danielle for all your storage needs .
My husband and i went in to get our storage unit today and it was a perfect experience. We were greeted very nicely and got all the information we needed. She showed us all units we had questions about and kept us laughing throughout the entire visit. Thank you Rhonda ! ☺️
Convenient and easily accessible. Service was great thanks Rhonda for being able to help me out with my storage. Much appreciated.
Danielle extremely helpful, thank you!
James is awesome!!! So very helpful I would highly recommend family and friends .. Customer service is great!!!! The facility is very clean and very organized
James was knowledgeable and gave me great assistance with the acquisition of my storage unit
Service here is always great. Rhonda is very nice whenever I make my payment.
Front desk managers James and Rhonda are so sweet every time I come in they are so helpful!
Mr James was so nice and helpful person, I recomendent his service 100%
Rhonda was one day of the best Public Storage representatives that I have ever dealt with. She made the process very smooth and made me feel welcomed. Thank you for making it a great experience this morning!
One of the most understanding and supportive business I have ever went to!! We got down right to the point and the gave me the best unit that fitted my needs. I absolutely love my space and the relationship I built with Paul and Rhonda💜
We went to get our storage unit and Rhonda was very friendly and helpful.. best customer service we have. Will recommend this location to everyone.
Danielle was very nice and helpful.
Rhonda was very helpful in getting me the Storage I needed. Was in and out quick.
My experience at Public Storage was amazing. Rhonda at the front desk is very helpful understanding and the property and the inside is very clean. Rhonda know her job very well. Keep up the good work and keep smiling and making customers happy like myself. I would recommend this public storage to anyone.
Thank you Very Much Rhonda you we’re extremely Friendly and Helpful. Definitely need more people like her elsewhere. Very professional THANKS AGAIN RHONDA
Very high quality establishment, James helped me with the appropriate size boxes I was searching for. Will be returning.
Check in was quick and easy! Location is close to my place and James made the overall experience with public storage great.
James was very professional & very respectful, through the whole process.. space that was rented to me was very clean and it didnt have a bad smell to it.. I was very pleased with the service I recieved. Thx James..
I am very pleased with the way Rhonda has always answered my questions and assisted me in every way she could. I also like it she makes her call if I am late on my payment..I thank her very much..its not easy to find great customer service like Rhonda
Thank you Ms. Rhonda for always being so nice and helpful.
I love coming to this public storage Rhonda is very sweet to her customers and very helpful and explain things very well to her customers everytime i come here she always has a smile on her face and makes her customers laugh and feel appreciated coming to public storage. Awesome job Rhonda your the best.
Great property. Staff is great! Highly recommend
I went in with my reservations ready to rent my storage and Rhonda greeted me and my father very well. She was nice and professional. Showed me the unit and answered all my questions. If I ever rent another unit i will go to her.
Rhonda was patient, friendly, knowledgeable and fast. I’m glad I had her to check me in to my unit.
Great service from Rhonda! Thanks for dropping what you were doing and getting me signed up in 10 minutes.
I was having a hard time financially and they worked with me. The customer service Rhonda provided was A+ it’s hard to find good friendly professional people. Thank you Rhonda for making my experience perfect during this stressful time and for not adding to my stress🤗
I purchased moving boxes yesterday and James was so polite and helpful.
Had an awesome experience. Rhoda is great. Great storage space for the money.
Mandi provided excellent service to me today! Giving several options to consider and getting out in the hottest part of the day to show units. Then going back to my selected unit to change lock from landlords on vacant unit to new tenants. Being very pleasant and informative the entire time.
My experience with public storage has been great. The staff has been very polite and explain everything in great detail. They have helped me out and gave me different payment options that I can use if I myself couldnt go in person. Keep up the good work!
Mandy Garcia provides exceptional customer with a smile. She is very happy to help when there is a problem and she resolves it in no time flat. She is always friendly and talks to you like she has known you for years. She is great.
I love the staff!!!! I do wish there was a separate entrance and exit as it is very difficult to go in and out one when someone else is doing the opposite at the same time and you have to reverse a moving vehicle to allow one to go before the other. I also wish there was a large privacy fence between the apartments that have preview to all that is being unloaded in to your unit as well as being able to watch you!
I went in today to move stuff in my storage. So far so good! Rhonda was really nice and explained everything in detail.
Carile was a great help! Definitely enjoyed her good customer service and helpful to work with in getting a storage! Would ask for her help at this property any time for good customer service and secure storage space.
Good. Service and friendly .. best work Rhonda .. I appreciate her good service .. public storage need more employees like Rhonda .. thank u ..
Rhonda was patient and helpful. She and Joseph made a smooth transaction for me today and my moving experience.
I walked in with the idea to rent a space and floated out with excitement. I know I picked the right place to rent from thank you Rhonda.
Very pleased with staff at this location. Called me to schedule appointment. Called to follow up once I moved into unit to make sure Iwas happy. Great billing system.Weekends is Liz (I think) and she is excellent with people
Rhonda at the leasing office was very helpful.and sweet to talk to. Great customer service.
My wife and I have a unit across town. We always come here to pay our bill and the staff is always pleasant and helpful. I would personally recommend this location to anyone looking for a great place to store!
Yes we have been to tenants for over 10 years that location has had a wonderful experience. We have a wonderful manager on location, Mandy has always been very attentive to our needs and facilitate excellent customer service. I suggest this location to anyone in Houston even if you have to drive to get to it.
Came in today and Elizabeth was great! Very informative and helpful. Fantastic customer service.
Good staff, Rhonda was very friendly and collaborative.
I don’t know about the actual renting here but their phone reservations personnel need to take customer service classes. I have an online reservation but trying to find out more information. Called yesterday to the Longpoint Houston, Texas location, no answer. Left a message with no return call. Called again this morning with no answer but left a second message. Called the number listed above and the person got very rude. Because of their attitude, tone of voice and their words, I will probably go somewhere else.
Elizabeth was so helpful and knew what she was talking about. She answered all my questions and didnt mind showing me different sizes to help me make my decision. The storage spaces and area are clean an maintained very well. I had such a good experience im referring her to my dad and family.
Meagan was very courteous.She was very polite and knew all the prices for everything I asked her about. She was very patient and very nice towards my children.I will recommend family and friends to this location.Again great customer service.
Sophia was fantastic. Great prices. Safe and secure location. Come check them out if you need storage.
Ashley was so nice. She walked me through everything and was such a great help. Thank you so much Ashley!
Mandy is a very hard worker. We have been renting now a while and she is always lending a helping hand. Property is well kept. Thanks to Fran she helped me let everyone know this is the place to rent.
Rhonda at the front desk is very nice and I will tell everybody to come rent from this location. Thanks Rhonda for being so kind
Super awesome price! Better than uncle bobs... Js Ashley & Taylor were super helpful
We had a Great customer service experience with Rhonda, shes very friendly, knowledgeable and helped us get the best deal for our situation. Kudos and keep up the great work.
Beautiful experience with Carole and Rhonda. Explained everything with clarity. Had plenty laughs. What a sunshine.....🌞
Rhonda was very nice and helpful. Made it quick and easy to get my unit.
Great staff good location Elizabeth in the office help me. I will recommend
Belongings stored here over a year.. Not one problem. Awesome storage spot!
Great customer service and Rhonda was even kind to stay a little later to give me time to unload my property into unit.
Rhonda is so nice I am glad to be back at this location I recommend everyone to come see Rhonda she will take good care of you for your storage needs
My storage unit was about to auctioned off James and Rhonda helped .e our of a pickle and Im so thankful
I went in to the property to ask questions about renting a space for my brother. First thing I noticed was property and office was very clean. The property manager Mandy was very assertive and knowledgeable about her facility as well as many others in the area. If you have a storage problem she is the one to go to. My brother got the unit and couldnt be more pleased with his decision. Hands down Mandy cares about her tenants and I would refer any one to her!!!!
The property manager Rhonda was very helpful and kind. This location has some of the best prices around this area too.
Rented a storage unit today. The girl helping us, Megan, was so friendly helpful, and thorough with explaining my responsibilities. I would highly recommend this location.
Elizabeth was very kind and so helpful with my storage needs. She answered all my questions to the best of her knowledge and just made the whole experience at Public Storage go so smoothly.
I had a storage unit here for five full years (Summer 2012-2017) and they raised my rent $15 a month every single year, then they tried to raise it over $20 a month, and I moved to Extra Space Storage. I had no real bad experiences here, I just dont like being raised. Started paying $67/m, and ended up at $141 by the end. My unit was a small, indoor unit.
Very Nice people n great place to store