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Store Space Self Storage
5512 S Willow Dr, Houston, TX 77035, United States
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Store Space Self Storage

Comments
ma
Review №1

Ive had multiple storage units at this facility for a few years. They are very professional and helpful whenever I need more or less space. Ive never had any kind of security problems. The environment that they have is very friendly and makes you feel right at home. I find the management to be very honest and trustworthy. Ive lost my keys a few times and they had no problem helping me right way. They also have great customer service and Im very pleased with the way they treat you like a real person and not just some number on a paper. Through out the 2 years that Ive rented here, Ive never had any kind of bad experience, with the people or facility itself. Its definitely a place that I would recommend to anyone.

Da
Review №2

Put stuff in storage one evening and storage was broken into the next day. Low walls and high ceilings makes your storage accessable via crawling over the wall. Terrible design.

Da
Review №3

I called to ask about a storage space that I needed as soon as possible. I spoke with Margie over the phone and she was able to answer all of my questions and was so polite as well. In todays times you never know what type of attitude you will face when calling certain businesses for information but I was very pleased with the service that I received. I will be using services from store space self storage from here on out.

Gr
Review №4

I rented a trailer from this location and had a great experience. The office was clean, staff was friendly & professional. When we went to hook up the trailer, I realized that I had the wrong size ball mount and that I would need to go back home and get the right one but I probably wouldnt make it back before they closed for the evening. They offered a solution that would allow me to securely pickup the trailer after-hours which worked out well. I really appreciated them accommodating my change of schedule on such short notice. I will definitely use do business with them again if I have the need. Thanks for your help!

Jo
Review №5

Nice place great friendly customer service very clean.

La
Review №6

Rented a uhaul. Had no issues. In and out quickly.

Gu
Review №7

Margie helped me with all my needs and questions. She is a very helpful and nice person. Love her customer service😀

Ca
Review №8

Had a good and easy experience with this self storage, Humberto Aguilar was polite and really helpful with the process for what type of storage unit I was looking for. Will recommend to more friends.

Xo
Review №9

This lady that help me out her name is Margie she was very nice kind and polite I cant see very well so she helped me find the right storage for me she was amazing I think her so much for all of her help I bet

Bo
Review №10

Humberto did an excellent job with my rental

Lu
Review №11

Great customer service! Ask for Humberto he was polite and answered all my questions.

Jo
Review №12

The customer service here was excellent. I had to get a uhal very last minute. Humberto answered all my questions and I was out of there in minutes. Highly recommended smooth transaction.

Je
Review №13

The staff was extremely friendly and helpful. With my family and I moving from NH to Texas they made the transition fantastic. They were our drop off point for UHaul and we rented a unit from them and it made it a one-stop shop.

Pa
Review №14

Very good service from Humberto

MR
Review №15

Locked in and no recourse to exit. Yes both going in and exiting gates say no late entry or exit!!!! Unless youve paid extra to be able to EXIT after 10:00p.m.. Really? Cant exit???yes really!!

ju
Review №16

Its a great location and couldnt ask for better customer service then what you get from the two running the front and they ask every question that you have with no problems definitely a great place!!

Mi
Review №17

I called this location for some info and was helped tremendously by Margie! She was amazing and such a great help. Very knowledgeable on the units and what would work best. I definitely recommend this location. Thank you for all that you do!

An
Review №18

I just want to thank Ms.Margie, she is very sweet and patient. I am pleased with her service, she is very knowledgeable of the units, answered all the questions I had and got everything done in a speedy manner. Thank you for your professionalism.

Mi
Review №19

Good Service i was happy with the manager Humberto

Me
Review №20

Great customer service, nice prices. Lady in the front is always nice and attentive can’t remember her name but she’s the only one I’ve seen there.

An
Review №21

I rented a uhaul at this location and margie was very nice and helpful 💕 made it easy

re
Review №22

Quick service, awesome staff

Gi
Review №23

Great customer service! The staff is friendly and make you feel like family as opposed to just any another customer.

Fi
Review №24

If your needing somewhere to store your stuff this is the place, it’s very nice and clean. I had a great experience with Ms Margie she help me through the whole process. She was very professional and friendly.

Ma
Review №25

I have had spaces in different places, some of them are good some of them arent the difference is the staff on this place, they make you feel like family, very nice people and very professional.God bless you alwaysStay cool

E
Review №26

Margie is the best!!!! she was so attentive to my problems!! SHES AWESOME

Ri
Review №27

Great service, Humberto was super helpful and knowledgeable. I didn’t know exactly what size I needed and would have ended up getting a space too small, thank you.

je
Review №28

Been there several years. New owner raising rates fast. It flooded after harvey. Lots of work happening to improve the outside. No air condition units.

Da
Review №29

Great prices and customer service.

Gu
Review №30

Margie is awesome. She is very helpful and always in good spirits

Sh
Review №31

Excellent service Margie was a big help getting a unit for me

Ro
Review №32

Received great service from Mrs Margie, she’s very knowledgeable and gave all the info I needed.

Ma
Review №33

I called today looking for storages the woman who answered was polite and very helpful in helping me. Would recommend

Ro
Review №34

They were amazing, the units were very affordable and had nice temperature controlThanks to margie i found a great space for my stuff

Pr
Review №35

Great people

Mu
Review №36

2 months ago I did complaint to them office employee about this nasty access gate code device and no one even cleaned it for 2 months.

As
Review №37

Excellent service from the manager Humberto he helped me with a truck rental

Ch
Review №38

Margie was very sweet and helped me with all the answers to my questions about the storage☺

Da
Review №39

Margie was great to me

ci
Review №40

Best deal in town

Be
Review №41

Rented a uhaul today and the staff was super friendly

Or
Review №42

Humberto helped me with a truck rental and helped me with everything

Sh
Review №43

Remodeling. Awesome customer service before 5pm weekdays only

Pa
Review №44

Airconditioned, well lite and safe

Li
Review №45

Friendly staff and well kept.

Ab
Review №46

Spacious to handle!

Ed
Review №47

👌🏼

Fe
Review №48

Margie fue me ayudo encontrar la bodega que queria para guardar mis cosas

Yo
Review №49

Margie me dio bien servicio

Gu
Review №50

My service was excellent thanks to Mrs. Margie

HE
Review №51

Every 3 months the prices go up in a store That the gardener keeps their tools they give them to choose the language then they do not answer if the prices go more than $ 145

Hu
Review №52

Store space is a good place to store your things. the people in the office are very friendly and helpful

Gu
Review №53

The Mrs. Margie is very professional and very respectful always very kind ...

Ma
Review №54

Im good space

Ma
Review №55

Poor service and very expensive

An
Review №56

Well

El
Review №57

Its a good place

Cu
Review №58

It is a good place, above all very quiet

Cl
Review №59

I love it and I recommend it ♥ ️ ♥ ️

Information
29 Photos
59 Comments
4.5 Rating
  • Address:5512 S Willow Dr, Houston, TX 77035, United States
  • Site:https://storespace.com/storage-locations/texas/storage-units-in-houston/store-space-5512-s-willow-dr-houston-77035
  • Phone:+1 832-318-0009
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • Records storage facility
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9am–5:30pm
  • Tuesday:9am–5:30pm
  • Wednesday:9am–5:30pm
  • Thursday:9am–5:30pm
  • Friday:9am–5:30pm
  • Saturday:9am–5:30pm
  • Sunday:9am–5:30pm
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