This is by far the worst place I ever lived ninny life. The place is so full of leaks and mildew that a mushroom fungus thing literally grew right on my carpet. Management likes to collect the rent but does a little patchwork instead of taking care of the real problems. Place is disgusting. Please don’t move here. I am leaving as soon as possible.

I wouldn’t move here, the office doesn’t care about it’s residents!! I put an emergency request in for maintenance and it’s been 4 days and no one has been by to fix my stove. On Tuesday the power went out because they were doing maintenance on the electricity for the whole complex and when the power came back my stove never came back on.

Friendly place ? NooooLuxury ? NoooooQuiet ??? NoooSorry I’m very disappointed!! Even people from the lease office don’t care about nothing !!!

Where should I start..The gate is always broken, theres an infestation of roaches and their leasing office NEVER answers the phone or responds to maintenance calls, the pool is not kept up as most of the lounge chairs are missing from the pool area. They obviously do not give background checks because I have NEW GHETTO neighbors with ankle monitors. We have been waiting 6 months for the repairs they have yet to complete from our move-in checklist. Theres a reason this property and Barvin (management company)have bad reviews online.

Been here two years and customer service is the worst. I never get a response to my emails. And I don’t ever hearing the assistant manager apologizing when I do make it in person to resolve my issues. The roach problem is an issue as well

I moved back in September and although my relationship with the property/staff started off a little rocky the staff quickly turned things around. (assistant manager & leasing agent)made sure that maintenance made it a priority to have the unit just right before i moved my belongings in. After about 1 months into my lease i was having noise issues with my upstairs neighbors, after consulting with the staff they made sure that it was address so that i could feel comfortable in my apartment home. The team in the office are defiantly making sure my transition is smooth. overall i will say having a great team in the office is a vital part of me feeling safe and comfortable; being able to go to them with my concerns and they never made me feel as though i was a bother! this property is safe and clean and i am glad i chose this as my home. oh and its easy access to interstate,shopping centers and food places!

They never come fix anything, my apartment flooded and mold and I only been here for 3 months. my carpet always soaked.DO NOT MOVE HERE!

A new management team is in place and my water leak issue was resolved finally. Special thanks to Mr Greg who assured me and also made sure resolutions wasn’t delayed.

Ive had multiple issues with neighbors as well as the quality of the apartments. After multiple phone calls to management went unanswered and messages have been ignored Ive decided this is no longer worth the effort. Ill be moving shortly and highly discourage anyone from considering moving in here.

The work that the front office is putting in does not go unnoticed. They are doing a great job and have responded immediately after the storm.

I have been leaving here and is not good staff never answer the phone to much blabla never fix my staff

The front office, management, and also the maintenance crew are extremely kind. The office staff handle each problems professionally and always makes sure everything in great shape.

The maintenance has always been responsive and on point every time I mentioned an issue. Very nice place with a great manager. Miss Betty has been listening and working with us into transferring appartement and getting our issues and concerns addressed. Thank you

Me and my girlfriend moved into the appartments on December 29, 2019. We saw the appartment a month and a half before moving in and it had many issues. We were promised that by the time we moved in everything would be fixed, but when we moved in it was a nightmare, because nothing was fixed. The day we moved in we didnt have any electricity and even when they fixed the electrical problems our electricity would still go out for about a week. Then with our in unit washer and dryer we had issues where we couldnt wash our own clothes for a month. Then finally we got a new washer and dryer. And mind this they still havent fixed anything what was supposed to be fixed before we moved in. Then a big rainstorm hit about 4 months ago and we had a huge leak and we called them because it was obviously an emergency and they told us to JUST PUT A BUCKET and that they would come and see the problem in 2 days. They fixed the roof, but not the ceiling in our appartment. We have filed this complaint with the others more than 3 times and they are barely getting around to the things that was supposed to be fixed before we moved in. Now our skylight has a hole that brings in bugs and rain. We have complained about this as well and all they have done is brought in pest control two times and we still have the same issue with bugs coming in through the skylight. With the recent rain we have gotten our ceiling has progressively gotten worse to wear now we have two more water stains on our ceiling and one is beggining to crack obviously eventually this will fall if it is not fixed immediately. We have been extemely patient with the office for one because of the circumstances we are living in but these issues we have are not minor ones and it is ridiculous because all they say is we will put a work order and we are fed up now because it has gotten to the point were we dont have patience anymore when we pay rent and we are living in these conditions.

Living here for two and a half years. I like the environment very much, and Office people very nice!!!!

Management is a worthless nightmare. Would not recommend to my worst enemy.

Very kind front office, management, and maintenance crew.It was quiet and very affordable for the location.5/5 and will recommend to future tenants

We just moved in this about 2 weeks ago and we already love it despite COVID. Maintenance i believe his name is Narciso quick to respond to any issues and very friendly, as well as everyone from the leasing office. Special thanks to Brenda!!! So far so good and we are very happy! 😊

I looked at the apartments and talked to Esmeralda at the office. She was wonderful and very informative on questions I had. I would definitely recommend!

I visited my friend that stays in the apartment. Stayed there for the weekend, her water smells bad and her roof was leaking all through the weekend. She called the maintenance they’ve been posting but no one has come to assist. Your poor management need to work on that issue ASAP. You just lost a prospective customer

I’ve lived in this apartment for the past 5 years. It used to be a great place. Now, depending on what unit you land on, it could be totally trash.I live in one of their townhouse and I’ve been going back and forth with the leasing manager Betty over chronic mold issue in my air conducts and A/C system | Major leaks | Sewage return on the other side of my wall.I would share photos if this page would let me, but unfortunately.The worst part is that even after 5 years living here, they act as if I’m asking too much of them.Just unacceptable.

Just picked up my keys today, moved in, and I love my apartment!! Staff was very nice and detailed.

Visited my friend and was almost attacked by a vicious dog, he brought it up to staff and was ignored. Not confidant anything would have been done even if I was bit.

We have been here since August. This apartment is good if you need something quick. But they are extremely strict about everything. It’s quite ridiculous. You can decorate anything without getting a notice about being fine. The office people are nice but the manager doesn’t listen. The gates are constantly broken. I wouldn’t recommend this to anyone who has time to look for an apartment. We were lied to about what was inside out apartment. They don’t have microwaves I mean who doesn’t have microwaves in their apartment?! If I were you I’d pass on this apartment complex. If I would have wrote a review at the beginning it would have been positive but it just slowly got worse. And honestly I wouldn’t be surprised if half the positive reviews were just to try and get the prize money.

DO NOT RENT FROM THEM! This is one of the worst places in Houston, terrible management.

Unresponsive to safety concerns after incidents that even required attention from law enforcement.

We recently moved into this complex. We have had to call maintenance being in a once vacant apartment. The issues I had were fixed the very same day. I was placed in an AirBNB on the property for a couple of days while the work was being done. Violet is the young lady that signed us up. She is gracious and kind. She came to me one morning to bring something and even brought me coffee. I teased her about it a week later and actually found coffee at my door when she had to come back. These apartments are spacious, refurbished, and I LOVE it here.

Nobody ever answers emails or the phone in the office, there is a huge lack of communication. This place is literally the worst and nobody can ever do anything for you. Do not live here.

My son leased online. We were so scared to move him in to something he only saw virtually. We werent disappointed. The staff has been very nice and detailed.

I have been here a little over 4 months and things have been great! The leasing agents are very helpful and friendly. The community itself is well kept and peaceful.

At first, i was a bit nervous about renting on westheimer, however, the property looks amazing! It looks like a set in California with two pools. Perfect for the summer weather in Houston!The leasing staff was wonderful in helping me with the moving transition. They offered me an unbeatable special!! I am already recommending friends and family so I can take advantage of their friend referral! It’s a lot!!So happy to be a part of this great community!

Moved in 6 months ago and Im very satisfied with the community. My workorders are completed fast. Everyone in the office is very courteous and professional. The grounds are always kept clean. Very convenient location.

I moved in almost two weeks ago and I can say this apartment complex was exactly what I was looking for. My apartment is clean and beautiful the move in process was made so easy by Jonathan he did an excellent job. Emails replied on time and phone calls quickly responded. I was impressed by their professionalism and customer service!

Moved in a few months ago, and all I can say is that it has been the best choice ever. The apartment complex is always kept clean and its also very quiet and peaceful. Honestly its the best apartments I have ever lived in.

Great customer service! Moving in went smoothly thanks to the young lady that helped me through the whole process. I was given a tour around the apartments before I signed the lease and I wasn’t pressured to make any decision. Esmeralda was very patient and would answer every question I had regarding the apartment that I was looking into.

My welcoming at Chateaux Dupre was phenomenal. The leasing office welcomed me as soon as I entered and offered coffee/ tea. The guy who helped me, Jonathan was very understanding of my needs, searched the perfect apartment home, and made my moving process easy! I have been recommending family and friends to visit this property.

I applied and moved in without an issue. The staff has been extra informative and friendly. So far Im very happy and love my place.

Wow! I am so amazed on how the staff is trained. The staff is so nice and really care for the people. I am not sure who is the owner or the top person but I would like to give them a thumbs up! Cant wait to move in. Thanks.

There was a chef this weekend for all the residents. The food was good and while we waited the manager asked if everything was ok in our home. The hospitality in the office is very welcoming.

Very nice staff. New management is so caring. I was surprised that they walked my home when I called in my work orders with maintenance. I will refer my friends and family

We have new maintenance. He really is fast. I saw him walking so I asked him to repair my toilet. He told me to call the office for a work order and he would come. He did.

Residents play loud music late at night! I live in the apartment complex next door and the music is so loud that you would think that they’re right outside my window. This is very inconsiderate to the residents who live there and also the ones in the surrounding area!

My friend found this place for us and i couldn’t get over the gym, and Air BnB they offer!Moving to Dupre was the best choice for my two years in Houston.Easy application process, fun tour, and essentially a beautiful community. Very French quarter.

Great place to live. The community is secluded which gives you a sense seclusion in such a busy city. The property is well maintained and it gives great pleasure to come home everyday. The women in the office are phenomenal and are very attentive to the residents needs. The maintenance men are very punctual tideous on how they respond to service request. Overall great living experience.

Move into two weeks ago and my apartment looked really great. Had a few issues and once I brought it to the attention of the office staff both Ashley and Karina were very helpful and maintenance was able to make out to me within 48 hours. I am definitely looking forward to many years here.

The best place I ever stayed at!!!! The leasing staff are the best, they help in every way they can! I will defiantly recommend my friends to come check out Chateaux Dupre!

Julie Arrendondo the manager, is always polite and every since she came on the property, there has been continuous improvement. For example, safety is very important. In back of our patio the storm knocked out the light in the alley way that shines on all our apartments. When the manager Julie got wind of it, she made it a priority and, the light was on later that evening. The last time that happened, it took, four months to get it fixed. They keep the complex well lit and, that is very important for residents coming home at night into their apartments. So, I really feel safer now and, the manager talks to all kinds of people and is very engaging. This is where my family and I live now and, we made it a nice place to call home.

If I could give 0 stars I would. Words of advice, do not move in here!My husband has lived in these apartments for 6 years and myself less. He has seen quite a few management teams go in and out of the office. Currently in the office the manager is rude and does not like helping unless you are about to move in. Jerry is the absolute worst employee in the office, he has such an attitude problem. If you have to move here only talk to David.My husband has a motorcycle and he quit parking his bike where everyone parks because multiple bikes have been stolen in the complex. He tried to put his bike on the porch and they cited him for it. He now has to leave his bike at his friends place so it wont be stolen. (If you notice the response from the owner is only about one thing, the bike.)The place is roach infested and they charge you each month for bug control which doesnt work. We have spent our own money on products to get rid of them and clean non stop and they still live.We have had a problem every time it rains, our carpet in the bathroom becomes soaking wet, my guess is foundation problems. Each time they come to fix the problem all they do is cover it up. The walls behind the cabinets are molded and disgusting. If I get sick they have another thing coming. It rained yesterday and now smells horrible in our bathroom. We have quit using that bathroom and use the guest bathroom.Nobody cleans up after their dogs here, dont walk in the grass. Also they charged us for violation of a pet even after we paid the pet fee.If you leave put in your 60 days way before or they will charge you for an extra month. We put ours in almost 75 days before we moved out.Update: when I get off work late at night and come home there is normally no parking outside anywhere in the back of the complex. I have had to try and park two buildings over and walk in the pitch black, so dangerous. To make things worse they decided to put up signs literally right outside my building saying tow away zone, trying to take more spots away from us. This place is bogus.Last but not least, everything is outdated in this complex (updating outside by the pool but just painting over all the problems in the apartments) and it floods in the courtyard of our building when it rains. This place is just downright disgusting.

Its a wonderful place to live. The residents and staff are always friendly and courteous. When a maintenance request is submitted it is fixed very quickly, usually the next day. Great location with easy access to the Galleria Mall and tons of shopping and restaurants. Overall, one of the best places to live in Houston and definitely the best apartment complex Ive ever lived in. Absolutely loveChateaux Dupre Apartments

I just moved in to this community, and I absolutely love it! everything is very convenient and the apartments are very clean and spacious. I love the staff everyone is very friendly and professional.

Been here going to 2 years and this is a place to be . Management are very reliable

Avoid avoid avoid! Bad maintenance they waits until all the residents complain for the same issue. They don’t have their own maintenance they call someone to fix it so, they waits until all the residents are having same problem guess what they will send maintenance after a month. They are freaking cheap people who are managing the property.I would definitely sue them for not taking action and maintaining peace,

I honestly had a great experience my first 2 1/2 years living here but now I feel like the new management is just terrible, I been calling the office for 2 weeks, no one ever picks up the phone and no one is ever there.. says they’re suppose to stay open till 6 that doesn’t happen.The roaches have gotten out of had.. it’s a mess. I use to not have roaches but they have really let this complex go down hill and they just let anyone live here now. Tub is peeling,The complex is an older one!! So it’s hella dusty

I have been calling for 3 days straight and no one answers the phone. I only reached someone once and she said she was going to have to call me back and took my info down.. 3 days later, after calling back to back still no answer and no call back. I guess.

We have been in these apartments for 4 years now And last night was the second time my husbands car got broken in to. We have seen 3 management teams come and go and each new team seems to sucks more than the last one.A storm came through 2 years ago and we could not get to our apartment, the management said the fence belongs to the shopping center, they have to fix it.2 months went by and nothing changed. Finally we called the property management of the shopping center and it was fixed in a week.There are 2 security car gates and several door gates, none of which work or are of any use. Because of this there are vagrants that are constantly sleeping in our community laundry rooms.We even get letters 2-3x a year stating there has been an increase in car break ins, be vigilant . Yet no patrols come by nor do they fix the gates.Maintenance is an absolute joke, it takes 2-4 visits and work orders to get anything done.Also, the rent had more than tripled to compete with brand new apartments, but the quality of living doesnt increase.There are 2 pools and we can almost never use them because maintenance doesnt manage their time efficiently and doesnt get around to cleaning the pools until late August.Overall I would NOT recommend these apartments and urge people to stay away.

Not sure where all the negative comments come from. I know everyones experience is different but this a great place to live overall. I have been here about a year now and my experience had been wonderful. The price for the area is reasonable, its close to many things, the property is clean, and they do make upgrades that you expect for a complex to make. The office staff is very pleasant. I was on military orders out of state at one point and although they didnt have to, I communicated with them and they allowed me to pay them as far out as the 20th of the month when I returned which was awesome of them. It is hard to get through on phone at times but if you go in the office you can see why. They typically stay busy but they are always more than helpful and nice. It also helps they are open 7 days a week also!!! They are definitely worth checking out!!!

Im not sure why some people are putting such low ratings because these apartments are nice. The location is great because it is close to everything and decently priced for being so close to the Galleria Mall. Since this lastest management group has taken over they have poured millions of dollars into making the property nicer on the outside and have been slowly renovating each apartment on the inside as they become available. The management staff are very nice and responsive and they have various free community events and activities each month. Im excited to see all of the growth and changes in the community!

Excellent customer service from the leasing office.Attentive and fast responsive staff willing to help out others.

The only complaint I have about this property is MAINTENANCE. They are not as urgent as they should be about completing their work order requests. I had a leak in my apartment for over a week and had to repetitively call and show my face to get someone in there to fix it. Today, the side gate is broken and tenants can leave out but no tenant can get back in. They were notified yesterday evening and no one fixed it. I came at 9:00am when they opened and notified them its broken. I come back from the gym at 11:30am its still not fixed. This time I spoke to the manager. 11:34am Im watching them fix the gate. Thats unacceptable to me. It shouldnt take 3 notifications for people to be able to get in and out of the property. The property is huge, has over 900 units. I understand things take time, but if thats the case, dont be cheap, hire more maintenance men. Give the people whove notified you updates, send a text, a email, something on the status. Dont make your paying tenants suffer. Other than this, the office staff are respectful. The manager, Karina, is very nice. The property is safe, clean, and affordable compared to others in the area. I love the valet trash. I dont care for the $2 fee to pay my rent online and that I have to pay online and cant use a money order. 3 stars because if the maintenance was on point, Chateaux Dupree would be at a 5!! I do love my apartment, but they need to step it up.

Hurricane Harvey was the worst storm to hit greater Houston. I cant get a 1-2 day extension to make up for the week, memories, the possessions, and most of all the LOVED ONES that were lost in the storm. Flooding is still a big factor today. 5 days after the storm. No disaster program?? No compassion?? No regard for anyone else?? Negative stars are for this place. Chateaux Dupre started off rough got a little better then went way down. And now I will not recommend this place to anyone. Not even if they paid me. YES ITS THAT BAD!!!!

The community is always clean which is a big plus for me! The maintenance guys and the ladies at the office are the sweetest! It’s just a great place to be at!!!

Chateaux Dupre has truly been the worst experiences, of an apartment complex that I have ever lived. The customer service is horrific the treatment of the residence is unfair for 1200 + a month you would assume basic amenities. The amount of infestation of cockroaches, the wild belligerent people, no security at all for control, and terrible management.Unfortunately this place is becoming more of a Section 8 low income housing in comparison rather than an safe family oriented environment. I would have to warn anyone, you can truly live in a much safer cleaner apartment complex on Westheimer for a much more reasonable rate.

The worse staff I’ve ever met.It was terrible to live in that place I felt so released after moving out. Not even single person in leasing performed good work.They brought me problems even after I left a while ago .Very disappointed and wish all tenants won’t suffer any moreHonestly,I’ve been calling for couple days and asking employees if I can speak to Karina.She is either busy,or on brake or will call me back in a bit. After I moved out I wanted to give my new address in order to get bill for utilities that I owe. That time Karina told me that she was busy and would call me back. It’s been 10 month, now response at all! I called last week and she was still busy.That’s why it doesn’t make any sense for me to call again as nothing is going to happen.I hope this review will help people not to do a mistake that I did and be careful .

I moved here in December of 2018. The apartments absolutely sucks like the buildings are too old an things break so easily. I put service request and maintenance guys never come! I call them everyday to fix the problem Im having and they never came. Also to mention that my building is full like FULL of roaches. I did everything to fix the roaches issue and spend so much money on it. People that live are actually really nice but the leasing office is absolutely trash like I call the agents to put work orders and they just don’t care to pick up the phone. Please don’t move here and save yourself from dealing with terrible maintenance and leasing team and roaches! I DON’T RECOMMEND these apartments to anyone.

Im actually kind of shocked at a lot of the comments on here.. My boyfriend and I have lived here for about 8 months, and I have to say its one of the nicest places Ive lived in this area in the past several years. (Which ranged from mediocre to terrible and unsafe). maintenance comes out within a week of submittal, and leaves work orders when they enter the apt. New renovations are nice, mostly cosmetic, but also roofing and window repair which is nice. Also, pools and newly added fitness center is a definate plus! Gates are often open, but Im pretty sure it is people who live here are breaking it... Just saying.. Also, as far as security, they have added bright lights to parking areas, and cameras at the main gate. Our lease will be up in July, and I fully expect to continue living here.

I recently moved in to my new apartment and I LOVE IT!! The entire staff is super nice. My apartment is perfect and beautiful.

This property is amazing the staff is really good, the maintenance guys are really on point if I have any problem they come to my apartment fix it right away.. I love the new upgrades .😀

I loved it! The staff was very generous and professional. The location was excellent. Very nice clean place.

Live there when it was The Villagio On Westheimer Great Clean safe place to live great pools great prices good friendly Neighbors

Nice place and getting better. Im glad I moved in. Thanks to the awesome staff that made my move quick and we easy!

Since Ive been here over a year the gates have been fixed and Im seeing alot of improvement.

I just moved here 4 months ago and i ABSOLUTELY LOVE these apartments! I deff made the right choice! Im close to important Highways, the Galleria, tons of shopping and eating areas. Not to mention the property is extremely quiet you would think no one lives here. I also never have an issue with the parking and the staff is always super sweet and funny. I am very happy with my decision

Two words ROACH INFESTED!!! These apartments are so old and run down, that the only way theyll be able to fix them up is if they tear them down and start over. The foundation in my apartment is horrible. I have big holes, cracks, pieces falling off of the foundation inside my apartment. You can literally see the roaches coming from the foundation, wall outlets and espically from behind my bathroom mirror!!! And when you call the office Patty and Jerry have such a bad attitude when you want something done about it, and theyre suppose to be property managers. They do not care about the residents that stay here at all!!!! Ive had my own personal contractor and pest control come out and they both told me the same thing this apartment is old and ratty and the roaches are living behind my bathroom mirror so its going to be impossible to get rid of them. Ive been discussing with my lawyers to sue this place for every penny Ive paid here and they tell me I have a pretty good case! I just cannot wait until my lease is up so I can get out of here and pay my money somewhere worth staying at.

To be fair, their floor plans are really big for the price (or they used to be before the renovation). We lived in a 2 bedroom apartment of about 1,070 sq ft and paid about $950/month. However, the money you save on rent is not worth it.My main complaint is that the office staff couldnt care less about their tenants. Not only are they often rude, but every time we reported a maintenance issue they took weeks if not months to fix it. In addition, we turned our move out notice 57 days instead of 60 because we were out of town. I understand there are rules in place for a reason, but we missed the deadline by 3 days! We tried speaking to the managers and explained our situation, but they just kept saying nothing could be done. So we ended up paying an extra month of much higher rent (while having already moved to our new place).If thats not enough to deter you, here are some more facts about our experience living in this place:- The ceiling directly above our bed had a leak. Every time it rained it would leak like crazy. We reported it well over 10 times. It got so bad that we ended up with mold on our ceiling, right above where we slept! It NEVER got fixed, despite our continuos complaints.- There was a rat infestation in the building. We could hear them running around and squeaking inside the walls and ceilings at night. It made our dog crazy.- There was a roach infestation. Tiny little roaches crawled into a lot of our appliances and into our wireless router to the point where those electronics stopped working.- Our neighbors were loud! The first set of neighbors was a couple with many issues who screamed at each other often and loudly. In one instance the guy tried to climb over to our balcony. The second set of neighbors were some young guys who played loud music at all times of the day.- Even though it was explicitly prohibited, there were plenty of people who just let their dogs roam without a leash in the outdoor areas. And people rarely picked up after their pets.

If I could give this place 0 stars I would as well. The apartments need a lot of repair/fixes and unfortunately maintenance dont know how to do the job properly as it took them multiple times to fix my girlfriends apartment. Just to name a couple of the issues: window sealed shut(hazard), flood damage and whenever it rains hard water will flood into the front of the apartment, and mold under the floors from the water damage.To make matters worse, management here is horrible. The current manager Julie, is very rude as well as the employees. The most unprofessional staff Ive come across.Do yourself a favor and move somewhere else, you can get a much nicer apartment with better management at the same price.

AVOID AVOID AVOIDDD. I’m glad I never signed the lease BECAUSE MANAGEMENT IS A COMPLETE MESS! Unorganized not enough communication with their employees.

I want to start this with I have honestly never written a Review before this complex. My brother and I lived here for about three years, we paid our rent days before it was due, were never late, never complained when the new neighbors were horrible, never complained when we would come home and see people doing drugs clearly out in the open, we never complained when they never fixed our air conditioning after repeatedly asking for them to. Our air conditioning bill was ridiculous high due to the horrible insulation of the apartment and the terrible air conditioning unit we had, yet we never were rude or complained. We never complained when the gate was repeatedly broken and strangers could easily come and go from the complex. We finally decided to move and received our ridiculous bill of charges from the complex. I take full responsibility for a few of the items (a stain on the counter from a iron pot, and some sheet rock stain) but they charged us ridiculous amounts for a random items that were NOT an issue and normal cleaning. I then tried for weeks to get ahold of someone to help me discuss our bill, I was continually told that they would get back to me, and then finally that I needed to talk to Julie who said she would call me and then never did. They then stated that they might have sent me bill to collections, when we were still WELL within the 30 collection days, AND I had been trying for weeks to discuss the bill with THEM and no one would answer me. I am beyond disappointed in this complex and would NOT RECOMMEND any one else stay here as they will charge you ridiculous fees upon moving out to help them remodel the apartment at a discounted rate because their past tenants are footing the bill for their remodel. My last note will be to say that when my brother and I moved out or neighbors begged us not to leave and stated that we were their best neighbors and that they were afraid for their young children due to the clientele that was beginning to move in. If you have children I would not suggest you live here.

Stay away from these apartments!!! Yes they have changed the name to Chateaux Dupre from The Villagio and added a couple of layers of paint!! But these are still the same old apartments!!! Im so mad at myself for subjecting my boyfriend and two dogs to this place! (I chose them!) the buildings are old to the point that the foundation in my apartment is breaking up!! I havent been here a year yet and Ive already had a broken window, flooding in my bathroom and closet, my upstairs neighbors dishwasher was flooding into my kitchen horribly, most of my outlets do not work and my cable outlet in my living room isnt working! And starting maybe a month ago my bathroom has been infested with roaches!!!! You can see them crawling from the foundation cracks and holes!! The leasing office people are rude and only want to hurry and get people into these horrible apartments!! My lease is up in May and I couldnt be happier Im so ready to leave this place!!!! So please STAY AWAY from here!! Not worth the money/location or headache!!!!

Apartment are great .Staff are very helpful and friendly. Karnia is so helpful.

I just love the office people very cool people 👍🏼👌🏼

I am moving when my lease is up as well. Management totally sucks....we have no manager, we have one maintenance guy for the whole complex, the clean up guy never cleans up...I have been picking up trash in the court yard every day since 12/21/12....I have a rat in the wall and ceiling of living room ...hear it crawling and knawing on stuff every night. Took maintenance on full week to come out for problem that they never did fix. And then they want to raise my rent $100.00? Screw that -¬ I can get an apartment much nicer, larger and in a much much better area of town for less than $600 a month. I have 3 neighbors that are moving as well due to such bad management and maintenance. This place sucks!I am very unhappy with the service here. They have switched Corporation and management several times. It is 12/27/2012 I called for maintenance to assist with the air condition unit no help my children and I are sitting in the cold. Its raining and the temp is 57 degrees.I cant use the kitchen, because of mice infestation. (Not my choice of pets) There is mold in every area of the apartment. Customer service...What is that? Can we say Board of Health please help!(Rodents, Bed Bugs and more) This is my last year here. Dump! Dump! Dump!

Beautiful appartments, nice area to leave, everything its close to the apartments,like Walmart and Target😀

Hot water constantly goes out. Sewage pipes release actual human feces to the parking lot. Laundry rooms not kepts up. Plaster on roof falls, 1 has actually hit me on the head. Office staff rude and no help what so ever on any problems i have had. Definitely cant wait for lease to be up to get the heck out of here

This place is a nightmare, they are very petty, they take forever to fix things, but if you owe they will harass you The guy in the office is very rude(the one that collects the water bills and rent he is rude and unprofessional. Can I say roaches roaches roaches no matter how clean you are. There is something in the walls that freaks me out, for the rent its not worth it, oh and if your single and want to live in a one bedroom count on $70 water bills, you will get the short end of the stick on that one, the only thing I liked here was the location, I cannot wait to move and not recommend anyone to live here. YOU HAVE BEEN WARNED! I DIDNT EVEN WANT OT GIVE ONE STAR

LET ME GIVE YOU A LITTLE HINT THE ONLY WAY YOU CAN GET STUFF FIXED IS IF YOU HIRE AN ATTORNEY AND THREATEN TO SUE! (Thats what I had to do) I rented a 3 bedroom 2 bath apartment to move in August 15th 2013 AND WHEN I GO TO MOVE MY STUFF IN THERE WAS WATER POURING OUT MY FRONT DOOR! It was SEWAGE! And the water was coming from my full bathrooms bathtub! Very unsanitary! Here I am in OCTOBER 2013 and they BARLEY had it fixed! Didnt replace the carpet that the sewage water was soaking into for so long all they did was shampoo the carpet and if anyone knows how shampooers work they mask smells and remove stains they DONT sanitize. THEY SHOULD OF NEVER RENTED ME THIS APT BECAUSE IT WASNT READY! My second bathroom NEVER WORKED FROM DAY 1 it had NO running water so I only had 1 bathroom to use why was I still having to pay for a 3-2 when I only had a 3-1? The manager Star only knocked off 100 bucks?!?! WTF?! I My apt flooded for those two months EVERY WEEKEND! IT WAS HELL! And every time I would call or go into the leasing office to get a status update on my situation NONE OF THE LEASING AGENTS HAD ANY IDEA OF WHAT WAS GOING ON? Strong lack of communication or they just dont give a care in the world about their tenants. My mail is getting stolen because the mail boxes in my unit are broken. I am scared to go out at night because there is always someone robbing someone, the other night I heard gun shots! ITS CRAZY AND NOT SAFE. **UPDATE** They fired the manager (Star) that was doing NOTHING hired a new manager and she been on top of things around the complex and has addressed all of my issues swiftly. They have even been on top of making sure the gate is fixed every time someone breaks it. Sadly it still isnt a safe place to be outside at night.

Living here has been a nightmare. I wish people could download videos here so you can all see it. This people are a feud. This is the worst place, I have an 8 months old baby and we just moved here 2 months ago. The apartment is full of roaches and the leasing office refuses to take care of it. They even threatened to give us a bad credit if we moved out but they won’t move us to another unit unless we pay more.

Everything aside, the fact that we have to deal with roaches EVERYDAY is giving me stress & heache.we have done everything we could and we r still killing 5-6 roaches daily.tired and frustrated :(

They took advantage over my situation and they were giving me town home after 3 days later not available then suppose to I have to get my application money back . Plz stay aware with this people . Doing business over innocent people .

After graduating in december and getting my first job I decided to lease a new car, someone stole all four of my wheels within a week, also found out that wheels were stolen from other new cars as well. DO NOT BRING FANCY WHEELS HERE!!! the lady at the office told me that she has heard of stories when people get two speeding tickets in one day in Houston, so she told me not to be surprised if this happens to me again, someone could jack my wheels again...ofcourse she was nice and polite but thats not the way you assure your residents that they will be safe next time.

.if there is a 0 star rating possible would do it so cause this place dont even deserve to be one star !!! horrible simple word to describe, where do i start about to this place everything is wrong and terrible, ok management guy name is jerry is horrible person ever i encounter with .his ego and attitude is so bad.he never ever listen your complaint or respect you as a human being, he only act like knows everything with rude attitude, rest of management are the same, they been saying it this place has fixed or remodeling is big lie all they have done is paint walls from out side, did some minor work on roof cheap contractor of course, lower the downs stairs apartment fences which means any one could look in to your apartment or jump in to give you some unpleasant company anytime (nothing have been done inside the apartment at all ), apartment leasing office looks creepy, streets dirty trash and bags everywhere, pets walking area looks like poop land never been clean up after dog uses it can be found on side walk too thru out entire complex which is disgusting .smells so bad .grass cutting is horrible, trees are grown wild or at planted at wrong places .plants are dead .out side building looks 1800 prison with old red briefs walls has barely paint on it, old roof and green stuff everywhere on walls, apartments lobby or walkway even dirtier, no such thing for kids play zone .compound filthy,tree leafs everywhere never picked up, compound barely clean once in month or in year who knows, old stairs almost about to break down (no pic upload option on this site or else would upload some pic ), walls are breaking apart this all story of outside look of apartment .now inside the apartment and services water stop working anytime at lease once in week or more frequent without previous notice office would gives you only one answer they dont know or city of houston working on it which is lie, you have to share your apartment with bugs(millions of it ), mouse, rats and lizard out side for sure, no regular pest control services is only once in blue moon and they charge you for it, inside apartment smells like old rotten walls, bathroom sink .kitchen all stuff is so old and filthy, drains works by on rules, as i said once you sign a leased management holds you responsible for everything or they dont care .security gate barely close once in year if does so wont open with provided gate code, no security guard on duty (gun shots, robbery, car breaking, drug dealing all kind of night kind of illegal activity going on daily basis ), resident car have been towed for any such reason or any kind of pre noticed, only 2 trash cane available for over 130 apartments always full before the picked up date and trash going to be piles up with smells . rent is going up crazy which i personally dont mind if they are deserved or give resident a basic facility for what they are paying for .i could write whole 5 pages about this dirty placeif your layer please feel free to contact me i would like to report this place city of houston and health department .i sure only plan to move in her if you have last choice on earth .i am sure you would find way better place than this at same price or little extra which is worth it .i made an mistake leased with them save you self :) with jerry cruel management .EDIT : SO I STOP TO THE OFFICE AND SPEAK ABOUT THE PROBLEM YESTERDAY WHICH ARE UNSOLVED ALWAYS AND JERRY BEHAVIOR WERE HORRIBLE .PROUD MOVING OUT OF THIS PROPERTY . I FOUND OTHER COMPLEX APARTMENT NOT ONLY BETTER SAFE AND CLEAN BUT ALSO RENT IS LOWER TOO WHICH IS NOT IMPORTANT .MORE IMPORTANT IS OFFICE KNOWS HOW TO RESPECT RESIDENT .

They are so bad and the people in the office they try to take advantage of the renters. Be aware of them 🤢🤢

I have been living here since June 2018 this has been the worst experience Ive ever had living anywhere there is a terrible rat not nice infestation. when I first moved in I had a rat problem not a mice a dead rat I found a dead rat on my kitchen floor I found rat feces everywhere they came in put poison had holes I had to have them cover..this is stuff needed to be done before I moved in. now their back 2 months later I cannot wait for my lease is up if Im going to stay that long just so overwhelming to me I am not a nasty person and its very hard for me to live here Im always on edge and I cannot be comfortable in my own space I left food on the stove before and found out a rat was in my food a whole turkey I had to throw it away this is ridiculous I should not have to tell them they have to come in and tend to this problem every week but its like you have to call them and tell them to come do certain things this is ridiculous and I am truly overwhelmed with living in this apartment. I think that this is a disservice to s tenant to have a rat problem. I want to move out of here. Its not keep too clean. The yard people blow all leaves and trash on to your patio. That dont come fix shut until days later. I hate I moved here..I will be very careful when moving next time

Great place to live! Love the staff!

Apartment rainwater, upstairs leaking, no management staff repair, apartment moldy wet, where pets are, the apartment is about to expire no one notice, we need to pay a lot of money, like the house I can sue them?

Cant wait to able to move roaches, mice, bed begs, no hot water maintenance take my plants off my pouch and rent going up and up not best spot to rent

Horrible ac always goes out and they never want to do anything about it the learning managers are so rude they could care less!!

It floods here be ware!

Great place to live.

The complex is very poorly maintained and very bad cases are slicked so much that the malt whiskers are very bad

NO ! . Thats all I have to say about them