My first time booking this place. She was late for my appt and kept me waiting outside. Upon sitting down in the seat she proceeded to tell me that she couldn’t do my brows which I had a reservation for. She said she could only do lashes which I also had a reservation for. I told her I wasn’t notified about the browns and she argued that the receptionist told me, but that was a lie. I went along with it and got my lashes. At first they were great.. about two days later they started falling out in clumps. I knew it wasn’t right when she was rushing to out them on. She didn’t take her time. That worried me. I’m one week in and I’m missing most of my lashes as my eyes are painful. I called, but they wouldn’t help me. DO NOT GO HERE!! Not worth it! Got to a reputable place and one who takes their time with you.
Julie did an amazing job on my lashes...look amazing! I have faithfully been going to another well know lash shop here in Henderson and always had issues with my lashes. I finally had to let my extentions go. BEYOND BEAUTY has restored my faith on lash extentions!
They said they never got my text message confirming but got all my other text messages so they refused to refund my money. They even said they shouldve charged me an extra 25 for late cancelation. I have been a customer for 5 years and I have never canceled last minute. Looking through the other reviews, this has happened before to other people.
This is actually my 3rd time coming here and I always forget to leave a review. They do such an awesome job every time. Even with having two different ladies do my lashes they actually write down what I liked the last time so they can continue to give great service no matter who you get. The receptionist is always pleasant and the whole experience is a breeze. Literally booking my next appointment as we speak, you should too!
I went here to get my lashes done. The place was very clean and the lady who did my lashes was very professional. However, the next day after getting my lashes done I started to see some of the lashes fall out. I have had my lashes done quite a few times before at other places and I’ve never experienced them falling out after a day. This was definitely not worth the money.
Mia did a great job on my lashes! Its been a month and they still look great! The chair you sit in while lashes are applied is super soft and comfy. Atmosphere of the salon is nice, everything seems very clean and the staff is professional. Will definitely go back!
Left VM cancelling appt 4 days prior. Was charged $25 because they said i didnt cancel within 24 hrs and they never received my VM. I have proof from cell phone company that I called 4 days prior. Now they wont answer my calls an I am unable to leave VM. DO NOT GO HERE!!! THEY HAVE STOLEN MY MONEY! TERRIBLE CUSTOMER SERVICE!! RUDE!!
Went to mia for my full set and fill. They came out perfect. Very pleased with the result and happy to report they stay on for weeks which isn’t always the case with my lashes. She’s very easy to work with and listens to the client and their wishes. I will continue to book my appointments here. Thanks again Mia!
My first time visiting BBL. Wasnt sure what to expect. JENNY was my lash tech. We consulted and I chose mink extensions. What a beautiful job she did. They seem a bit long but I think I will adjust. I believe Jenny applied the Classic 12s next time Ill try the 11s.My experience was great, Jenny is a doll! Looking forward to my next appt.
What a great experience! I’ve gone to several different lash salons and this was by far the best - from the front desk staff to my technician they were all super friendly and knowledgeable. I will be back for fills for sure! So happy to have found them.
1st time EVER getting lash extensions cause I have always had trouble with false/fake lashes but lemme tell you, my first experience was absolutely everything I could ask for. It was in a great location and had a comfy aesthetic. My lash technician Christine is one of the most sweetest people I have met. She went over all of the options and all of the different types of lashes that I could do and also mentioned that there was a different type of glue for sensitive eyes which I have and all considering considering that I was using a Groupon. She explained everything to me properly and there was a very helpful staff all around. I am definitely going to come to them every single time I need new fills. I am absolutely in love with my new lashes!
Very nice. Made it real comfortable and lashes look great.
Jenny did a great job on my volume fill. I just switched to Beyond Beauty Lashes from another place. I used to have to get a fill at least every 2 weeks, if not sooner. Now, I’ve had these for over 3 weeks and they still look great. Jenny was very quick, nice, and did the best job.
HORRIBLE customer service from this location!My girlfriend had an appointment, for which we traveled in time to make the appointment, but due to the randomness of Vegas traffic and a wreck on 215 we arrived late.I fully understand that companies have policies and that time is money, but they refused to allow her to reschedule, even though I offered to pay extra tip for the reschedule, and they refused to refund her prepaid fee.I wont recommend their services to anyone for these reasons.I work in a public service field that is appointment based, and I do my best to understand circumstances occur that cause delays.Glad that there are plenty of other reliable, customer service oriented businesses that provide the same services in the Vegas Valley, because they will be the ones receiving our money from this point forward.
I have been going to beyond beauty lashes for a couple years now for a couple years now I absolutely love this place. Its clean Nice Decour. customer service is great every two weeks I go see Jenny she is my favorite! My lashes are always looking great I dont have any problems with bald spots or irritation.
Best place for lashes!! Been going for 3 years and wouldnt consider any other place. All very talented and fast, clean and timely!! I get compliments all the time. Prices are super reasonable too!!!
This place is my favorite! 💜 I always leave with exactly what I wanted, and my lashes always look FABBBB! 😍 The girls in the front are super nice and helpful. Ive seen Christine and Jenny, and they are both AMAZING! Definitely recommend!
They are so sweet and while you get your lashes done your lying in a comfortable lazy boy with your feet up...You will be so comfortable while getting your lashes done your pretty much guaranteed to fall asleep during the process...and wake up very happy! I get a mixture of 3d-5d....and I LOVE LOVE LOVE they way my lashes turn out everytime...so glamorous and sexy!...only issue is that they tend to fall out pretty fast after the first week, and I dont know why...to keep the fullness that I love so much its really necessary for me to go back every 2 weeks for fills...which some would say is pretty expensive...but definitely worth it!...Good thing they are fairly priced!
Christine SAVED me!! Wish I could find someone in my home town who did my lashes half as good as her! SHE IS AMAZING!! Thanks, Christine!! I WILL BE BACK!! 😊
Great lashes by Jenny and Christine! I totally recommend. I always get compliments on how great my mink lashes!!!
Julie did a great job!!
I love this place! I’ve had nothing but great experiences and customer service. This is my first time getting lashes and I am addicted. I recommend!
Read a lot of bad reviews about this place so I thought I’d give it a chance because sometime people who write reviews are just bitter old crabs 🦀. Here’s a few things you should know.•If you purchase online you still have to book appointment•Appointments are usually a week in advance•If you used online services your online purchased will be processed within 24hrs of appointment•If you should need to cancel do it before 24hrs of your appointment•You will have to sign forms about products being used from latex and adhesive along with other itemsThis was my first time here and it’s been about 2 hours since I left and so far so good. I love the outcome of the work I got. My technician took her time and did a very good job and I’m absolutely in LOVE with the results. I was advised to not wear eyeliner or mascara and it takes up to about 24hrs for he adhesive to completely dry to my natural lashes. If anything chances within the next few days I shall add to my review but if you don’t see anything after this for an update then know everything went very well.
Beautiful lashes.
Front desk receptionist is super sweet! Julie did my lashes, very attentive and helpful in achieving the look I was going for. Thank you! See you in a couple weeks!
Coustomer service is so POOR. They text you to confirm after their 24 hour period for cancellation so that if you want to cancel you will be charged. I called to cancel 1 hour after the 24 hours because that’s when I got a reminder text. And they charged me the full cancellation fee. And the front desk girl Kristen was super rude. Would not recommend this place to anyone looking for a friendly service.
Great job thanks. It takes a couple day for you lashes to get situated then they look flawless. Definitely recommend
My lashes came out beautifully. Great customer service, the technician was great. Would highly reccomend!
So happy I came here . Upgraded to the mink eye lashes and they came out wonderful thanks to Katie she did an amazing job. Took her time and my lashes are full and look beautiful .
I went to this place a week ago today, the lady who did my lashes was very unfriendly, she never said what her name was nor I saw a smile on her at all. I ask her a question and she even seem bothered by the fact I was talking to her. Well I went home I was happy my lashes did look nice BUT after half hour to an hour they start falling. By the end of the day I only had half of the lashes on. I called them and let them know. What was happening. I spoke to two different ladies before I could speak to Michael the manager and they were so rude acting like I didnt get my lashes done at their place. I paid $89.00 dollars. Well after all Michael and I spend good 30 minutes on the phone for him to finally said to me to go back for them to take a look at my lashes and he wasnt telling me they would actually would do anything to fix them. How frustrating is that. Yes I went back just for the same rude lady re do my lashes and left one fuller then another and a week later Im looking for a different place to have them re done the whole thing. I wouldnt recommend this place at all honestly its a waste of money but mostly my precious time. Driving back and forth.
I had no idea what to expect, but Christina and the front office staff were very helpful and accommodating. Everyone is friendly, the office is clean and very beautiful, and they explained the entire process to me step by step.
Well purchased Groupon for the celebrity set. Went in and they are synthetic which makes them look fake so Yes I upgraded to the Mink.I love them so much and they dont look fake at all. Jenny was super sweet and too her time and they are comfortable.Only thing I am worried about is my real eyelashes falling out and not coming back. But no fault of Beauty Beyond Lashes I guess just in general . I shall return for my fill in 3 weeks. Thanks again .The one photo with the burgandy is no lashes just my natural ones.
Very quick and efficient. Ive been there four times and never had to wait. The chair is relaxing as well as the background music. My lashes usually last nicely for 3 weeks.
Custom service was Very good.Technician that did my eyelashes was Very friendly. Chair was very comfy. First time getting lashes. Semi expensive lessons. I usedA Groupon coupon .Beware of good price. My eyelashes look awfulI got the celebrity eyelashes. They Looked ridiculous. I Can’t even tell that I have celebrity eyelashes.I paid 60.00 normal price without coupon was 160.00I should’ve upgraded to mink eyelashes. Which I didn’t realize. Bottom line!!! Groupon is for synthetic lashes only. Upgrade is 39.00 more.
Love my new lashes!! No more mascara needed!!! The ladies are friendly and quick.
Christine does a great job, she takes her time making sure your lashes look great!!
If they would have told me that the lashes fall out with my real lashes then I would have never gotten extensions!! Rip off and now my beautiful real lashes are gone! The lashes are so cheap that they gave my eye an infection!!!
Best lash experience ever and Iam a model. I keep going back because they are EXCELLENT!!!! I wouldnt think of ever changing. Very professional and personable too!!
Great, it was fast, friendly and efficient.Ive had my extensions on now for about 3 weeks and I love them, Im going in for refills awesome service!
Found this place on Groupon and decided to try it. Upgraded to “Mink” lashes for an additional $15 fee. The entire set fell off within 2.5 weeks and did not last at all. Very disappointed 😞
Ask for Xuan, she does amazing job on my lashes. It will last long if you take care of them.
They did a great job on my lashes very professional and the chair is comfortable I feel asleep. This is from my hubby iPad lol
Got a groupon, went in, 2 days later my eyelashes were falling out in bunches. 3 or 4 per bunch. Very unsatisfactory. Maybe i got half ass service because of the groupon. Because everyone seems to have great things to say about them.
I called a week to set an appointment. They gave me appointment saturday and i went to my appointment last saturday and found out that they given away my spot because they said that i cancelled it. So i said no and tell me that they texted me. To found out that they save a wrong number that was named me. And they want me to come back 7pm or 1pm but i refused because i already waited there for 30mins. I just told them to refund my money back. They refund my money but they wasted my time and gas. Never come back to this place again. Super bad experiencec...
Jenny is extremely nice, and is excellent in making your lashes beautiful!
Shes very friendly, answers all questions, and makes you feel very comfortable
MY EYES ARE SO FREAKING INFECTED I HAVE TWO BLACK EYES RIGHT NOW IM GOING BACK TOMORROW TO DEMAND A REFUND AND DEMAND REMOVAL. I WOULD GO TODAY BUT THEYRE ONLY OPEN FRIDAY THROUGH TUESDAY. IM PISSED
They do a very nice job...but its too expensive if you want your lashes done nice and full...I went 3 or 4 times...then stopped plus my real lashes were damaged and Im trying to grow them back now...😞😞😞
Exceptional service, beautiful lashes must try!!!
Love! Everyone is super nice
Kelly is fast and they look amazing.
Yes yes yes ❣️
Jennie is the best
LOVE my Lashes!
Gina is the best
Great experience