This place is Awesome!!! I have no Idea why someone gave this place one star!! They even wrote a huge book. So disappointing that some people are so rude. I have always had excellent service and friendly smiles. Love getting my hair cut at this place. Thank you Vintage Vault for your service, Greenwood loves you!!
As a newcomer to Greenwood and first time walking in to this Salon with my daughter who goes to Lander University I was completely shocked at the lack of customer service and unfriendliness they lacked! I have NEVER entered in to a place I was NOT greeted at ALL! I entered in front door cute entrance looked around at least 10 minutes, my daughter wanted a cute vintage suit case, a pair of cute black pants, I was going to purchase 3 gift certificates for my daughter and her 2 roommates, after NO ONE addressed us as we entered, never said hello nothing as we looked over 10 minutes, I even stood in front of cute antique truck display over 5 minutes still no hello, welcome, how are you, NOTHING, I then walked past 2 nail salon techs on left 1 with a client, 1 with no one! I came back by I struck up conversation just like this.... Umm hello can you tell me what Services you offer here? She said...what service are you looking for with absolutely NO personality NO excitement nor inviting.... the conversation just was horrible as far as customer service goes! So long story short they lost money, 3 potentially new customers and a very unhappy mom who is in the Sales, Marketing and Customer Service world and word of mouth goes a long way! I just could not believe it! Small town, cute store, but obviously they have more business than they need and DO NOT NEED new customers! My advice GO across the street called ALLURE they were super friendly, smiling, helpful, laughter, stayed with them over 30 minutes and BAM they had a new customer.P.S. Your employee told me about the Salon across the street! She did NOT offer your services or try to even ask if I wanted the items my daughter wanted! Just unbelievable!
My nail technician (KAYLA) is AWESOME! She is very professional and great at her craft.The store is nice, kind of a country chic style in my opinion.As far as the owner and other staff, I will not say much other than they have never greeted or acknowledged my presence upon entrance. Even when my nail tech has stepped away from her station, most other staff would say Hello Kayla stepped away for a second, have a seat, she will be with you momentarily.No, not these people! Ive never experienced such rudeness from a personal care place of business!!Thanks Kayla for being a true professional! Ive noticed how you will speak and engage everyone that enters the establishment, not only your clients! Cudos to you for making EVERYONE feel as if they are WELCOME!
This place is AWESOME! Such an awesome group of ladies working in the salon! There is so much to see in the Marketplace side. You can truly see the time put in to make this place stand out among any other hair salon in Greenwood County. Awesome environment, awesome employees, awesome service, awesome decor! You will not go wrong if you go there.
The Vintage Vault Marketplace and Salon is wonderful! I feel at home every time I’m there! It’s a wonderful little getaway! And of course, Brianna is absolutely AMAZING at what she does!! I LOVE my hair every time I leave and I enjoy browsing and shopping! The items in her store are so beautiful! She has GREAT taste! I’m proud to see where she has come from and what she has built and where she is headed with her salon! She is a true inspiration! I won’t be going anywhere else, ever.
This was my first time visiting Brianna and I will definitely be back! Very cute shop and salon. Brianna took her time with my hair and did an awesome job! Im sure Ill be in to shop for home decor before my next appointment!
Brianna has been doing my hair for over a decade and she has never let me down! She is so talented in so many ways and the new salon and marketplace is absolutely beautiful! If you want a salon where the girls make you feel right at home and go above and beyond to make your “hair dreams” come true then The Vintage Vault - Marketplace and Salon is the place for you!!
Brianna does a really good job! My lady looks amazing every time Brianna does her hair! I’m happy she found someone so awesome !!
Great place! New to the area and was extremely nervous about finding a new hair stylist. I was very satisfied with the results and will definitely be returning in the future.
Great atmosphere.