Lee did an amazing job of my highlights, haircut, & hairstyle. She is super friendly & experienced. Overall excellent job & service.I highly recommend her. Plus, she is honest and doesnt overcharge. Thanks Lee :)

I was at the mall with my 3 and 4 year old and stopped by to see if my son could get his hair cut. The lady sitting upfront was anything but welcoming. Regardless, I asked if anyone was available to cut his hair. She barely looked up and says “No. There’s no one.” So I asked when someone would be available, at which point she turns and looks at me with a condescending smile and says, “The problem is that you can be in here with him because you are his parent, but you have two little children with you!” As if I was doing something horribly wrong by having TWO WHOLE CHILDREN at the mall, and by myself at that (GASP!) Everyone else at the mall was extremely kind and welcoming to my children, who, by the way, were both wearing masks... unlike the woman working at the salon. I will never go to this salon again, for anything.

I recommend someone there one week ago and they didn’t want to do her hair because it was long, it was just a hair cut . This person used all excuse so someone else did my friend hair, I was disappointed because I recommend her there. So one question you guys don’t do long hair just short hair I know who this person is because she did my hair a lot of time I do not want. her do my hair anymore so disappointed

Jackie did my hair there I have been talking to her for a few weeks on what color and how it will come out she has really worked with me and took her time with me even when she wasn’t on the clock she really cares about you and does want to help you she did a AMAZING JOB on dying/cutting my hair I can’t get over the amazing work she has done she really takes her time and works with you and does it the way you would want it done I will definitely stick with her for now one and Jackie has gave me so much confidence that I have never had before she has done a amazing job on my hair I used to hate taking pictures of myself and now I love doing it thank you for giving me so much confidence 💕 that I needed

Worst experience ever. I called in to schedule a same day appointment and the receptionist assured me that the stylist would be able to do my daughters curly hair. The only time slot they had was 8pm and it was the day before the first day of school. When we got there we sat and waited for over twenty minutes the receptionist was in the back talking or was my first time coming so I didn’t feel comfortable just going to the back where they were servicing clients. After waiting the stylist finally came up front and told me he did not have enough time to do my daughters hair and her appointment was actually booked for a haircut. The salon is over thirty minutes away and we left with her hair undone!

I have had nothing but good experiences here! I always see Grace for my hair cuts and my sister goes to Mike, both are equally great. Grace always cuts my hair just the way I describe it to her and styles it the way I like it. I have gone from long to very short with her as my hair stylist and I am currently growing it back out again, I have liked it each time I just cant make up my mind! She always does what I ask even if its totally different from what I wanted last month and makes it look good.

I high recommend Cyndi Rubio. She did an amazing job with my hair today!

Made an appointment, got there heard the young lady we had the appointment with say I dont have time for them, they dont have an appointment we me today, they just need to see someone else. We had made the appointment 2 days prior, I called before going to the store to confirm it but got there had to wait 1 plus hours for someone to take us. I felt like a fool and the whole thing ruined my day. The appointment was for my daughter who would have been hurt if wed left which is what I wanted to do. I say dont waste a perfectly good day waiting at this salon not worth it.

Every time I left~ Jake had done an amazing job with my color and cut. I am beyond disappointed that he is no longer with JC Penny.

My daughter had her hair colored/bleached to get a full ombré effect and her hair turned out orange. She had this done about a year ago at this same place which is why I brought her the again so they would know what was done to her before but not even that helped. The lady doing her hair seemed to not know what she was doing and asked another girl that worked there how she was doing and kept asking for her opinion. She didnt seem to think she knew what she was doing and didnt seem sure about how she was doing it. I am not having to take her somewhere else to correct this, she definitely doesnt want to return there. This is the last time we go there.

Stephanie did my hair today it was my first time there and I was very pleased with my cut. I thoroughly enjoyed meeting her and my experience was great.

Stephanie is fantastic! I have been going to her for a while now. She always listens to what I am looking to do and it comes out on top every time. Pricing is very reasonable too!

I just got my hair done with Stephanie and she did an amazing job. I couldnt be happier, i went there wanting one thing and ended up with something completely different. I love it so much best experience ever

This was my 1st time going to this salon and Ill always be a client now... Melissa did my service and it turned out better than I expected . Grace cut my sons hair and he absolutely loved it and her . Great salon and great prices .

Shannon is really good at doing natural hair and color, her blowout last for two weeks really a little longer because I love keeping my hair healthy and clean every 2 weeks

Im a 65 year old women, who have had her hair frosted basically since I was 15 tears old, Ive had some good experiences & bad, but I came to Felica Owens yesterday and I have never had anyone put as much effort as she did in my color & cut, she was amazing & caring, no bleaching, coloring & love my cut, Many, many Thanks To You Felica!

I Just moved in the area not to long ago, Im always REALLY nervous and skeptical of getting my hair cut. I just had a baby 4m ago and started to experience PP hair loss and I just needed a pick me up. I read reviews on here about this salon as we are a new JCPenny shopper. I Compared reviews between Ulta, and a few other salons in the area and decided to go here based on others experiences with the stylist Grace and I decided to go for it what could go wrong? My hair was already in rough shape. Can I just say right away She was absolutely amazing from scheduling my appointment, to arriving and being greeted and asked what she could do for me today and just the entire experience was wonderful I only got an express cut, but she was willing to show me how to style my hair when I just asked a simple question and was more then happy to explain things and took her time! She made me feel so great and I left feeling beautiful!! Thats huge as a new mamma!Thanks Grace!!

Book your appointment with Stephanie Gonzalez she is the best!

We had an appointment since the previous day but when we arrived at the set time, we were told that you have no appointment. Disappointing!