Charged me $2000 (without checking with me first) to recover some files off of an external hard drive that quit working. It took them less than 2 days to completely save all of my files and thats $2000 worth of work? I also sent them flash drives to put my information on, which they asked for so that they could put the information on it. They told me that they were not reliable and then charged me an additional $35 for one of their flashdrives. This place was absurdly overpriced for the service they give. When I complained about the price they could not give me a reasonable answer as to why it costs that much.