Smaller than other Golds but it’s a great place! Staff is always friendly and helpful, plenty of tools that keep the place nice and sanitized!

Overall great facility. The staff is friendly, and attentive. Highly recommend. 👍

Choose something else dont waist your money here bad people bas bussines!

Very clean alot of equipment variety available great protein shakes staff is very friendly and helpful

Very disappointed in my experience at the Pharr location. When my friend and I signed up we explained to the staff we were looking for the no commitment / cancel anytime package since we are traveling health care workers. They signed us up with what we thought would be an easy to navigate package. The worker there told us to cancel by October 28 and you would not be charged the annual fee and that would be the last billed month (October). Well we did that and the manager refused to waive the annual fee and the November fee or said we would have to choose one or the other to pay. We explained what the front desk worker had told us and she didn’t seem to care at all saying there is nothing she can do which I find hard to believe. Both my friend and I are in the healthcare industry and working for free at a local hospital and wanted to have a place to go and relieve our stress. This whole experience ended up adding a lot more stress and money that we had wanted to commit to due to false promises. Overall I am very disappointed in how I was treated .

I’m so glad I didn’t end up going to this gym.

Just visiting the area and needed a gym for a couple of days. The gym has All you could ask for for a great work out. Service was absolutely brilliant. The young lady on the reception desk was pleasant chatty and gave me a deal on a day pass. While training one of the PT noticed I was looking for a incline bench. Within minutes hunted one out from another area of the gym and bought it to me. Well done golds, great experience. 👍👍👍

Was in town on a business trip and was able to work out here. Staff were friendly and courteous. Gym felt small but could be cause of the double story and peak time. Had all the amenities you could ask for.

Why Am I giving 5 stars? Because Of Mr. Randy! He has been my trainer since October 2018 and he is such an inspiration to keep moving forward for my goal... I am new to weightlifting and Randy is extremely patient with me. I now have confidence to step into the gym everyday and work hard! Thanks to him I met new friends with the same fitness goal- I found my support group! Randy is an awesome,knowledge, polite, caring, risk taker trainer - thanks Mr.Randy!

Small gym with decent equipment main problem 1-They think they can interrupt anyones workout while demanding you fix your mask or put on gloves. They run the gym like the employees are glove patrol/police officer’s doing rounds to harass customers problem 2 -all the “managers” at this location have no customer service skills, are rude, and unprofessional.-They need training. If youre a serious lifter this gym is not for you. The head manager is terrible, gym outdated,gyms floors are dangerous and the restrooms are a DUMP. Do yourself a favor and Stay clear of here.

Ive been a member since mid-2018, shortly after I got out of the hospital. Once cleared for exercise, I started with both walking and lifting. At 60 years old, Im not going after worlds records, but the changes have been pretty damn amazing. Ive dropped 40 lbs, probably 10 lbs. of muscle, moved down 1.5 of shirt neck size and am probably stronger than I have been my entire life- my arms are AMAZING! My glucose has gone from about 118 to 100 and is on the way down from there. Resting pulse rate down to 60BPM. I feel GREAT. Usually on the treadmill by 6am 4 days a week- if I feel sorry for myself getting up at 5 I just think to how many people were already there when I arrived and Im pretty well cured. Get a trainer to show you around so you dont get hurt and maximize your results. Great facility, customers, staff. 5 stars.

Bad control for mask wear! Don’t recommend

I absolutely love Gabby! She is so nice and kind. She always has a smile on her face and always helps when she can. I really like that she even goes as far and writing down a little workout for me to do when I don’t know what to do and explains each movement. She really is sweetheart. Good job Golds!

It’s a very good gym to go to! Pedro, (front desk) is extremely kind! It’s always nice to get greeted with good energy! He makes me feel welcomed and he’s extremely helpful with any questions I may have. Would definitely recommend this gym!

Great atmosphere! Very friendly staff! Classes are great! Occasionally a machine or two may be down but the staff is pretty good about taking care of it. Facility is always clean. Lockers are battery powered and allow you to type in your own code, however many of them have been dead for awhile now. Other than that great experience over all.

Loved It!! The staff is great. The classes and the instructors is awesome.

I’m new to the Golds, so far everything is pretty good. I felt lost at first but since I reached out to one of the trainers my experience has been pretty awesome. Trainer Randy was friendly, knowledgeable and willing to help me reach my goals. Now that I have a plan to follow I walk into Golds knowing exactly what I have to do. The pool,hot tub and outside workout area are a great opportunity to have different workouts and never get discouraged.

I really love golds gym In Pharr. I love the classes. I also feel right at home. I absolutely love how Jessica and Mari pushes and always has a positive attitude! They never give up on you. Great place to be in.

Had a great experience at pharr GOLD’S! It had been years that I’ve been physically active and even longer that I had stepped foot into a gym, but here at GOLD’S gym I felt so welcomed. The staff and personnel there are so friendly and well educated with all the questions I had. Highly recommend this gym to all future members.

Off the charts!! mind you, the trainers are. Randy is one of the guys that gives the gym its rating, always helpful and willing to direct you on the way of your fitness goals and treating you like a friend, thats what a great trainer should be, thats what Randy along with a few other guys at this gym are. Other than that the only reason I stayed with this overpriced membership is cause I have a contract. steam room and showers always busted. Come May, Im gone.

In my experience, one of the cleanest Golds in the area, but there seem to always be problems with the saunas that management struggles to fix. Some of the front desk staff can be rude, but great trainers. I’ve worked with Randy intermittently over the past couple of years and him and most of the other training staff are great. Always very helpful and informative.

Ive been training with Alex for a couple of months, the impact on my life has been amazing. Not only am I seeing positive changes in my body, but his great personality has helped trigger my focus on my workouts, and utilize the gym as an outlet to help deal with anxiety. His attention to detail when training has taught me more in these few weeks than the past two years since I started my fitness journey. I moved further from the pharr gym but am willing to make the drive because of great people like him at this gym.

I signed up my son for their summer camp and he loved it! I liked that I didnt have to be a member to sign him up. During that time, everyone was friendly and always greeted me when I walked in.

Awesome place, friendly and knowledgeable staff. Every employee is always willing to give a helping hand. Some of the trainers go as far has showing you a new workout or the proper form to perform a certain movement.Most importantly, the place is clean!

Love using their pool, but theres 2 things they should do. 1)put flags overhead to tell swimmers they are near the edges on both sides so we dont swim into the walls when we reach the end. 2)designate the pool in half, half for slow swimmers, half for fast swimmers assuming the pool is full to avoid future problems between customers.

Gaby is the first face we see when we walk in and shes always so welcoming! Always has a smile, really nice girl and her shake is the best!! Golds Pharr should be so proud to have her as an employee!On that note, the owners needs to reevaluate their management staff. The GM and supervisor Kim are not approachable! How Kim made supervisor is a wonder, as a front desk employee she was rude and unfriendly.

Management should be restructured, Kim is nothing but rude & the general manager neglects exposed nails in saunas, the gyms filthy ventilation, broken equipment, nonfunctional treadmills and stairmasters. They both consistently fail to address the issues of its gym members. Put in place management that takes care of business, not managers that spend 80% of their time in offices. If you are looking to join a comfortable gym environment, think twice about this one!

I recently joined this gym and loving it. Always greeted by staff, plenty of equipment, great environment and overall very clean. Best choice!

I met Randy Escobar a few months ago through a mutual fitness brand that we both like to represent and I experienced his personal training first hand. I always like to take away as much as information as I can when meeting those who are very knowledgeable in the fitness world, and Randy was able to teach me a lot in a short amount of time. I have been working out for almost four years and working with him was a positive and fun experience. He knows how to push you, but aslo knows how to laugh. He keeps your personal goals in mind. I would recommend him to anyone who is looking for real results.

Randy is one of the best trainers there! Strong and badass. Very stylish too with his workout gear 💪🏽💪🏽

Awesome staff. Equipment is clean and well kept. They have an awesome section just for women. Its a great place to workout and the shakes top it all off!

Great Golds Gym! Awesome equipment and staff; the smoothies are great! Ill definitely give them the credit of finally convincing of joining.

Awesome gym! Great equipment and friendly staff. Randy Escobar helped me reach my fitness goals and get in the best shape of my life.

STAFFMEMBERS ARE ALWAYS POSITIVE AND OUTGOING THEY GET YOU SO PUMPED ESPECIALLY THOSE THAT WORK AT NIGHT. PLACE IS ALWAYS CLEAN, PROPS TO THOSE CUSTODIANS THAT KEEP THOSE SHOWERS CLEAN. WORK OUT MACHINES ARE ALWAYS CLEAN AND WORKING.. THANK YOU GUYS FOR DOING AN AWESOME JOB.

I seriously love golds gym and is the only gym I like here in the valley. From all the golds here in the Vally this one in particular I do not like. It made me not want to go back, and I will not go back. Rude staff, equipment that needs to be replaced. I almost hurt my self and when i let them know about what happened and that they really need to do something about it because it is a hazard. They rudely told me that they couldn’t. I will not fight them I will just leave, I seriously cannot with this people. Not a good gym, if anyone goes to this gym I implore you to be careful.

Employees are very rude, if you aren’t a daily or one of their buddies they answer you with smart or rude remarks. Kim is probably the worst one when it comes to customer service. It’s a shame this Gym doesn’t uphold the standards as service quality that other Gold’s Gym’s offer around the area.

By far the best facility in the Valley. Cleanliness, staff friendliness, and equipment availability surpasses other fitness clubs. Minor details are always expected from any gym, but Golds Gym in Pharr is always on top and prioritizes its members and their needs. Also, shakes are highly nutritious yet AMAZING! Half off 1-3p every day!!! Thanks for being a family away from home ;)

Id like to thank and congratulate all the staff at Pharr Golds Gym for always greeting me with a smile, attending to all my needs, and going above and beyond with regards to giving me an excellent customer service experience. I am proud to call Pharr Golds Gym my second home. Job well done, guys!!

Great gym. Less than three mins from my home. Nice equipment. Im not to crazy about the cardio setup upstairs. I do appreciate their 50% of protein shakes daily from 1-3PM.

The womens section is too small compared to other locations. I am not satisfied since the other locations also have more machines inside the womens section than the pharr location does. I believe that they should have the same because I am paying the same amount as those from the other locations. They should let us as customers use the other locations without a monthly charge, it seems like the company gives priority to other cities.

Last week I asked Milo Gonzalez, one of the managers, if the ladies gym could have a set of bar weights. He took care of it right away. I was so happy to see the weights waiting for me to workout. Its nice to see the members input is valued. Thanks.

So I found it online and one of their representatives Randy was so helpful and thorough. Got me one heck of a price rate and would recommend him to anyone!

I don’t do reviews much but today I think I do. I, like many have had their share of trainers in the past hoping for them to help you reach you goal and like many don’t. Now in my eyes they see it as “they need me, I don’t need them” right? Well I finally found a trainer that’s doesnt see it that way and his name is Randy Escobar. He has put the WORK in workout! What I like about him is that when you workout with him it’s all about you and what you need help with. Everyday it’s always something different never the same like most trainers that every Monday, Tuesday and so on are the same thing. So if you are looking for a damn good trainer go with mine because you won’t regret it!!

Why are they so expensive, You walk in from the outside and it looks all nice makes you wanna walk in. Walk in and you realize it’s not as big as it looked from the outside, Not as much equipment as other gyms just overall overpriced for what is offered inside.

The customer service is horrible and for the price they charge they have little concern for the environment and current clients that have questions. They dont care after they lock you into a contract! Their equipment as well is hardly available and in worn out condition; that is if you find any and if you have enough space to get a good workout in. Their classes are not steady and the shower area is easy to slip on as well as the steam room; which is hardly working is in bad condition. Dont waste your money or time!

Ive been going to that gym for over 7 years. B ck when the staff in there was amazing. When everyone made you feel part of the family. Management is a joke now. Rude people as employees. Specially that little girl that works as manager named KIM always in her office on her phone. Isnt polite. Ive honestly have never seen her smile once. General namager named LESLIE is more concerned about a little bit of chalk being spilled on the floor instead of being concerned for their customers safety by bolting down the dead lift pad that separates every time you do a power clean. My fiancé almost messed up his knee with that and the GM did nothing. Air vents are FULL of dirt. They havent been cleaned in years. The floors are uneven. Someone is going to get hurt in that gym.

The staff is great. They are very friendly and willing to helpin any way. The gym has all the equipment you could everneed to get into shape.

Everything its great but I only can do a great workout when theres not too much people around. Most time im just able to go in the rush hours and I feel tight af. I need to wait like 15 min to get the machine I want. I really like it, but I would not renew my contract because its to small.

I would like to make a complain of a staff member in Golds Gym Mission Tx. Since the manager in Mission Tx doesnt improve customer service and hasnt done anything in regards to the unprofessional staff it currently has, thought it would be better to complain to a different manager. Theres this staff member in Mission Tx with short brown hair and is usually in the entrance. I have had several bad experiences with this Golds Gym staff member but hadnt made a complain before. I dont know her neither her name but she always stares at me, rolls her eyes at me when I get to the gym. She never says at least good afternoon. She doesnt have any manners. She is always on her cell phone and gossiping with other staff about customers. I have several friends at the gym and they told me that she tríes to flirt with them and that it is very uncomfortable. I do expect for her to be terminated. I would also like to make a formal complain because this type of behaviour shouldnt be tolerated.

Very good maintained place,I went to try it for couple if days its very clean well organized very friendly personnel,good equipment,good music,shakes,the only things they is need a web stretching and speed bags pretty much all golds in the south need them everyone I go there messed up other than that I really recommend it other than that this golds is awesome

Always clean. Always professional. Love love love the Body Flow classes.

Got here to workout from Minnesota, truck driver, people start complaining about my truck taking 8 spots because they have to walk from the parking lot to the door, bought 50 dollars in clothing plus 30 dollars day pass for me and my wife, so I did spent 90 dollars for the day, grap my stuff and leave, not coming back, thank you

Very good facilities. Good service. Helpful chief of staff

Its always been clean old and new management. Its always been too hot in there. I have to leave because of it. Turn it down 5°. I give it 4 stars before the new management and personnel. Now its badly in need of new personnel. Get rid of kim. And machines have been broken for 5 weeks and you dont get any response from the office. Several treadmills and a few bikes do not work. The new matrix treadmills are not as good as the precor. TV screens too high, decline none. 5 weeks and counting guys. Fix them.

Ive been a member of Golds Gym in Pharr since its opening day. I have had a great experience with the facility and with the staff. The staff has always been very helpful and professional in the manner in which they have addressed any issues that seem to come up. From the management to the custodial staff they are here for the clients and have made me feel like this gym is my second home. It is clean and well kept. The instructors in the classes are top notch, and the trainers are always willing to give advice when I ask for it. Ive been to other gyms in the past but Golds gym in Pharr has, by far, surpassed all of my expectations.

Went in for a trial membership to check out the gym. Keep in mind its my first visit here. I wasnt properly given a tour of the gym nor was I given rules to follow. The facility its self is well kepted and for the most part the gym equipment is functional. I had an issue with a worker by the name of Kim, I had asked her where I could find bikes and she sighed and pointed up stairs and walked away. Later I approached her to ask advice on something and she said you arent a member here so I cant help you, i polilty said thanks and walked away. As I sit on the ground getting read for some dead lifts she approaches me and asks me to leave because I was using chalks. She saw me taking off my callus with a special tool and mistook it for chalk I tried to explain but she just used the excuse well doesnt matter you arent a member. Im definitely not gonna get a membership at a place that doesnt take care of visits. Poor managment. So I go to pharr crunch where they treat everyone with a smile and half the price with a better facility.

No towels, crowded, floor is uneven from where weights have been dropped. other than that it was a great place to work out. The people were polite.

Horrible service. I paid a $29 membership for months. Then all of a sudden they up it to 80+ and try to blame new equipment for the price increase. Thats a part of the membership not extra! So needless to say I canceled. On top of that, I talked to the owner, or owners son I should say, and not only was he a jerk about it, he had the nerve to try and hit on me afterwards. What a scum bag. He was staring at my chest the whole time, not even listening to my complaint. Never going back there again! Stay far away from those guys.

Courteous environment, made new friends, very clean (thank you Maria), great instructor for zumba (Alberto) lifts our spirits and encourages us to keep going:)

Very nice place. Clean and all machines work. 24hr facility

Love it!! Great place always clean friendly staff.

Ive recently joined about 2 and a half weeks ago and since joining ive felt great each time i go i feel welcomed the staff is very friendly and helpful. I highly recomend joining if u are serious about getting in shape and wanting to feel comfortable doing it great enviorment!

VERY GOOD GYM. HIGH CLASSES EQUIPMENT, CUSTOMER SERVICE GREAT. TRAINER RANDY ALWAYS HAVEING GREAT ROUTINES HE IS THE BEST TRAINER YOU HAVE. GIVE HIM A 100+ ON CHANGING YOUR LIFE STYLE !!!

I love golds gym, its clean its got everything i need and want

This will always be home! No other gym or Golds can compare to PHARR! #Familiabomb 💪🏼😎

Hilton hotel guests can work out here if you show your room key. Great to work out

Gym was very small and very busy hard to get a decent workout in. People dont seem to have much gym etiquette as they just put dumbbells back where ever is easiest to set them down still better than nothing though

The gym is pretty good, the only thing i dont like is that there is alot dumbbells missing and sometime its hard to find the weights you need. Other than that i still believe is a good gym!

Good gym, nice staff, good music. It gets pretty crowded in the mornings but clears up in the afternoon and gets busy after 5.

Great gym been to different ones and by far is the best

Love the place I just wish classes are not that early lol

I showed up early for a cycle class that was to start at 8:15 am on Tuesday and the instructor walked in at 8;25 without a care in the world. She wasnt rushing to start the class. The other students seemed to be used to it. I left as the instructor was leasurly walking in and will not return to this golds gym. I went to the front desk and they just said the class was about to start. No apologies.

Pharr gym is like my second home away from home love to workout all the staff is nice and its always clean !!!

It has everything you need and the smoothy bar is rather nice.

The greatest gym to go to!

Great customer service, clean facility, and excellent Zumba classes.

Clean and very friendly staff, hott ones too

Great place ed to work out

Predatory charging practices and contracts. Avoid.

Just love everyone and everything about my gym!

Great gym. Friendly staff and patrons

Great gym friendly people HORRIBLE RAP AND HARD ROCK played, distirbing content

Clean place. Great equipment.

Clean gym, the staff here can be a little snobby. The equipment is mediocre.

Very clean gym! Staff is excellent

Great gym, lots you can do

Everything seems ok except that the lady that cleans the restroom is rude.

Great place to work out

Zero customer service, damaged equipment, horrible class schedule. Thanks God my contract ends ( and they charge one extra month). Beware lf hidden charges

Best gym in the valley to hit legs

Needs plumbing maintenance. Jacuzzi shower not working

Lots of machines, good quality machines, clean, helpful staff

I love the swimming pool

I took a tour. Great facility but too expensive for us.

Well equipped.

Its Soo cool

Great PTs

Excellent place to workout

So much fun

I was lost... i would never use a gym