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Big Tex Trailer World - Marietta
850 Cobb Pkwy N, Marietta, GA 30062, United States
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Big Tex Trailer World - Marietta

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Jo
Review №1

Great Fast service helped right away all my questions were answered and left happy with everything I needed thanks to Angelo Ditty

Da
Review №2

We bought a dump trailer from Scott Hall. All the staff were friendly. Every thing went very quick and easy. If youre looking for a trailer shop Big Tex Marietta location! Lots to choose from.

Tr
Review №3

I never knew anything about Trailers’s they taught everything I need to know and hooked it up to my truck, Victoria was amazing💪🏾💪🏾

Pe
Review №4

I needed to replace a fender on a Haulmark Cargo Trailer and the original dealer couldn’t get a replacement part so I tried BIG TEX in Marietta GA.Angelo walked to the storage trailer at the back of the lot and pulled out exactly what I needed! The next morning Scott put Joseph right on the job to install the fender and improvise a running light. I am impressed with everything about this place! TOP NOTCH! Thank you!

Te
Review №5

This dealer was GREAT! We were traveling from Florida and broke down. Unable to trust the repair we paid for called this dealer and Angelo and Victoria were able to get us a new trailer and out the door within the hour so could continue our trip. Highly recommend this location for your Big Tex Trailer needs.

He
Review №6

Great team to work with. Amazing service from Scott, Angelo and team. They answered all of our questions. We are excited to continue working with Big Tex Marrietta.

st
Review №7

An absolute wonderful experience. My salesperson Scott did a wonderful job took his time helping me to choose which trailer would most benefit me. Great job 😎👍🏽

Ro
Review №8

I had a wonderful experience both trading in a used bumper pull dump trailer and purchasing a gooseneck dump Big Tex. Angelo was great to work with as was John who helped with getting the paperwork right and making sure that my truck was correctly hooked up and that everything worked as expected. It’s refreshing to do business with a stand up company. I’ve owned several Big Tex trailers and never been disappointed. Thank you!!

Ka
Review №9

Always a pleasure to do business with big Tex. They’ve given me great advice and always have the parts I need

Ro
Review №10

We have purchased our third trailer from this location. These folks are the best at fitting a trailer to our specific needs. Great customer service and fair prices.

DL
Review №11

After 4 years after purchase, I needed some information and original paperwork from the sale of the 50LA-12BK4RG. A very professional young lady named Ireland did everything possible to solve my issue. After sifting through records in another warehouse and fighting off a huge spider, she called me back within 20 minutes with everything I needed.I was most impressed by her above and beyond positive attitude to satisfy the customer. She is one of the very few young ladies these days who truly understands the value of excellence. She will be an asset on any team!! I wouldn’t go anywhere else to buy a new trailer and I live a couple of hours away.Management, please recognize Ireland for her outstanding dedication and service. Thank you very much!

Wi
Review №12

Guys at night tex Marietta went over and beyond to my expectations very nice people and very friendly would definitely do business with them and definitely recommend this location and company

Jo
Review №13

I went at the start of 4th of July weekend and they had a couple people call out. No matter, the staff that was there (so sorry I didnt get names) did an awesome job. They went out of their way to help me and the other customers. Also, great trailers!

co
Review №14

We Delivered a load here and the employees and manager were super understanding. Great Place and Amazing people. I do alot of work with Big Tex and would recommend them solely because of the type of people they are.

Th
Review №15

This place is amazing very Courteous fast and professional 10 out of 10 recommend

Ta
Review №16

Awesome buying experience! Quick, professional, easy going and best price around! I’ve been shopping trailers for a month and big Tex was not only the easiest to work with but also the best price! I’m looking forward to doing business with them again soon!

Th
Review №17

Don’t bring your trailer for repairs here, not profesional at all.The manager it’s Rude and bad at costumer service,

ch
Review №18

I have bought 4-5 trailers from this location, and used them for parts and trailer accident incidents.The biggest and best trailers available with very reasonable prices, don’t buy cheep trailer buy big Tex .I work my trailers harder than they where intended for, by the weight I put on them . Never a problem yet out of a big Tex trailer .See Scott or Angelo Ditty

Je
Review №19

Had such a good experience at the Marietta location! Everyone there was so helpful! Definitely recommend

Al
Review №20

Great service. Stopped because I had an issue with a break wire. Angelo reconnected everything as it should be and I’m good to get back on the road.

Pa
Review №21

The customer is king/ queen at Big Tex Trailer World!! I didnt really know how to proceed but this team was both knowledgeable and helpful!! Kudos and Ill be contacting you again with all my trailer needs!!

Hu
Review №22

Staff at this location went above and beyond to make our sale perfect. Thank you to Angelo and team for great service!

Ch
Review №23

Came in at 5 and Victoria was absolutely amazing. Stayed late to get me 100000% taken care of. Highly recommend.

Sp
Review №24

The gentlemen were extremely knowledgeable and helpful . I would rate 10/10 if could . Will most definitely use again. Thanks guys !

Ge
Review №25

Got us a hard to find trailer. Looked for 3 months and kept in touch until our trailer could be found. The staff was amazing. Especially Rob and Angelo. Would highly highly recommend. We will be back

La
Review №26

Very unacceptable. I arrived before they opened at 8am and they were completely unprepared for 4 truck including myself...they didnt have any room nor space for the loads and they had no fuel in there forklifts to make space so it delayed the process and my time .

Ma
Review №27

Angelo and his entire team are awesome!! They went above and beyond to accommodate my needs on a trailer! Great people will definitely be back!!!

St
Review №28

Scott was very helpful in purchasing my trailer.Thanks for helping me.

GE
Review №29

Scott hooked me up on 2 new trailers. Great place.Scott you the men bro..

Mi
Review №30

I needed Cotter pins asap, I walked in and walked out in 1 minute with a handful of them. Service was amazing! Highly recommend!

sh
Review №31

Great experience! Angelo and his team were so awesome! I got approved and Angelo did all the leg work to get us in our trailer the same day !

Re
Review №32

Victoria helped us find a new hot shot trailer. Took a few weeks to source one in this shortage but she stayed in touch through the entire process. Absolutely fantastic service

Ni
Review №33

Great customer service!!! Wonderful people to work with! Stayed after hours to make sure we got the best deal!

al
Review №34

Worst buying experience everI order a trailer from this store and they told me it was going to take 10-12 weeks to build they took down payment on it. It’s been 7 months and they still can’t get it done and they don’t even know when the trailer is going to be ready.If you’re looking to buy a trailer try somewhere else!

Ka
Review №35

Great customer service and friendly staff and great prices!

te
Review №36

My friend purchase a Trailor here, professionalism they got it here quality is on fleek. Before we left they told us da does and dont about the unit, they also make sure double check before we drove off.

Am
Review №37

Scott was great. Did an excellent job my previous visit which brought me back. Thank you would highly recommend.

Ma
Review №38

Scott hooked us up on a new trailer. Amazing experience. Super helpful. Go see them for new trailer they got me everything I needed to go get to worl

Jo
Review №39

Bought a new 70TV-16 Vanguard. Fantastic trailer, well built and was in pristine condition (no shipping scratches, dents, etc.) Angelo and Victoria were very professional, prompt and efficient. I checked all lug nuts, lights, cables, couplers, etc. and everything was tight and ready for the road. Got a great price. Angelo even swapped out the stamped receiver for the forged 21,000# version (more expensive) that I prefer at no extra cost. Couldnt be happier!

Le
Review №40

Angelo provided A+ Service would definitely recommend Big Tex Trailers!

Ja
Review №41

Scott, Victoria, and Missy all offered outstanding service. They answered my list of questions with great care and didnt make me feel like a dork for not knowing much about trailers!Thanks again and I would highly recommend them!

Ro
Review №42

Was passing thru and had a trailer bearing go bad, they were able to get me back on the road ASAP

BO
Review №43

Customer service did not exist. Trailer prices were inflated.

je
Review №44

Was a a great experience all the way thru the buying process to the pick up of the trailer, the staff were very knowledgeable and I was treated with the utmost respect. I recommend if you are looking for a new trailer and are in the area this is the place to go.

SM
Review №45

Great experience in and out without any troubles on a walk in order . Victoria was great and got us a good deal. Angelo gave us a great rundown of the trailer.

Ry
Review №46

Excellent customer service. Great attention to detail. Above and beyond all but the best. Very reputable. Angelo is top notch and will get my business in the future. I buy 2-3 commercial trailers per year and run a land development and management business.

Ki
Review №47

Didnt purchase one on this day, but very competitive pricing, salesman very helpful and friendly and lots to choose from.

Da
Review №48

Angelo and victoria were awesome. they helped me purchase a trailer in a sense of urgency. i will deffinately be back.

Ro
Review №49

Stayed near 2 hour after close to get me taken care of. Amazing service.

Ti
Review №50

Angelo did a fantastic job. The service was top notch.

MA
Review №51

Recently bought a trailer from this location . Victoria was awesome . Will definitely shop here again .

Wi
Review №52

I Bought a 70 CH car trailer back in September. This is my second Big Tex trailer. My other trailer is a 12 utility trailer, which still own. Scott and Victoria handle everything and got me on my way quickly. I will be a Big Tex customer from now on. You cant find another brand with the same quality for the price. Thank you Scott and Victoria. (If I have your names wrong, I apologize. I am terrible with names.)

Re
Review №53

We appreciate the time and effort spent shopping for a trailer for our company. The sales team personnel Scott was awesome and his expertise valuable.Angelo, manager was so helpful in assisting with helpful tips after my purchase. He took the time to help with connecting vehicle to trailer and pointers on trailer brakes. Victorias friendly customer service and willingness to help was awesome. A very pleasant experience!ReVampD Series IncTransportation & Logistics

To
Review №54

Victoria was great to work with.Had a couple of issue on the trailer and the manager took care of them immediately . Great customer service .

De
Review №55

Impeccable service!! Talk with Angelo, he’ll get you hooked up and on your way in no time👍🏻

Ja
Review №56

Friendly, quick, great trailers, and great prices.

Wa
Review №57

Hooked me up on 3 utilities Victoria was great.

Jo
Review №58

The guys here were great, Angelo and Victoria provided excellent, thorough, friendly service. Got me hooked up and rolling out in under an hour. Knowledgeable and helpful 😁 happy customer

Dr
Review №59

Needed a hard to find hub for an odd ball size dexter axle that most places dont carry and they had it. Knowledgeable staff and friendly but the part was good bit more than I expected after looking at prices online. But you know the old saying supply and demand. If you need it right then I guess its worth it just to get you back on the road.

Mi
Review №60

Called out of state in the morning to check on car hauler availability. Was told they had gotten 4 in that morning. Arrived, after a 2 1/2 hour drive, to find out they had put 1 together for me. Several issues occurred that were my fault and they overcame all of them. Had me back on the road as a happy customer. Highly recommended.

Je
Review №61

Great service and selection. Angelo was super helpful and got me what we needed

Re
Review №62

Veronica was really nice, and helpful it was an easy process to get my dump trailer definitely recommend big Tex!

Sa
Review №63

Victoria and Angelo are great. I’ve bought a total of 10 trailers from them for my businesses over the years. Great customer service and satisfaction

Ed
Review №64

Good folks to work with, easy transaction!

Jo
Review №65

Got a new gooseneck dump Scott was great

Ka
Review №66

Victoria and Scott are awesome to work with. We had been talking with then for a couple of days working out the deal. Victoria answered all our questions and is so very helpful and knowledgeable. Thanks so much for everything. We well be back for our next trailer.

br
Review №67

Scott hooked me up on all the parts i needed and explained how to put everything togetger. Highly recomend

Is
Review №68

Quick and easy service. Got me taken care of very fast.

To
Review №69

Victoria made me a great deal on a new bewise dump and found me the leaf springs I needed to get my old trailer on the road. Great place!

A
Review №70

After reading great reviews about customer service and great experiences decided to purchase my trailer at Big Trex trailers. Customer service is always very important to me. Went in having a few questions but was after first one was asked if I had a license? Not sure if they asked due to me looking Hispanic. Walked out and headed to trailers plus.

Jo
Review №71

I have been calling around to find the best trailer that I needed. I spoke to Johnathan Towns he was the most friendliest sales person I spoke with all day. He didnt hesitate on answering any questions I had. It was a couple hour drives but well worth it. I highly recommend Big Tex Trailer World of Marietta and make sure to get with Johnathan Towns he was great.

Wi
Review №72

Victoria was amazing. Great speedy service. Got me out of a pinch and got me a new trailer. Great guys I’ll probably stop by just to visit

Al
Review №73

Great customer service and inventory. Highly recommend big tex for your next trailer purchase.

Bo
Review №74

Easy fast, friendly and stayed late!

Tr
Review №75

Great place to do business. Use Victoria and Angelo they are great to work with.

An
Review №76

Victoria did an amazing job hooking me up with a trailer that fit my needs perfectly. I cant say enough good things. She was absolutly amazing. Took alot of time to explain everything and made me very confortavle making this purchase. Go see her for all your trailrr needs.

Br
Review №77

I have purchased 2 trailers from big tex and they have always been exceptional. Angelo helped me out today and was very professional. I highly recommend!

Ma
Review №78

Fantastic service found my trailer against all odds and got me taken care of. Angelo was grea

Li
Review №79

Do. Not. Buy. Here. There there was a zero star option, I would select it. After two visits, many calls with the sales office, and hours of research we purchased a tow dolly to pull our cross-over behind our RV. We were explicate with them about the vehicle we were pulling with and the vehicle we were towing. We purchased their number one recommendation for tow dolly and hitch. When we got across the country but the fenders were completely cracked and all the electrical compromised. The surge breaks were malfunctioning randomly on the road causing the tow hitch to bend.We originally werent too worried, since our sales guy and even our contract said there were over 70 nationwide locations that we could take this to for service and assistance should there be any problems on the road. Upon arrival, we immediately took it to the Mesa, Arizona location and we were promptly dismissed. They said they don’t carry that line (Tow Master), they didn’t sell it to us and there was absolutely nothing they could or would do. Mind you we had all the paper work with us- At this point we are out $1600 and stranded across the country with a broken tow dolly.There was a family owned store, Diversified Trailers, a certified Master Tow dealer, directly across the street who graciously did an evaluation of the trailer for free- they said we were oversold and they would never have allowed someone off their lot with this tow dolly for the vehicle we were towing and the vehicle we were towing it with.We then called the Marietta location and explained the situation. After 20 calls and voicemails with no return phone call, we finally got through. We were dismissed again. The store manager on duty explained that once the tow dolly left the lot they are no longer responsible and the only thing that we could do was take it to a certified Master Tow mechanic and have it fixed according to the warrantee. So now we are out $1600, stranded in AZ over 2000 miles from home. Diversified Trailers was a certified mechanic for Master Tow, but couldnt do anything under the warrantee as it was now null and void due to the capacity in which we were using the trailer at the guidance of Big Tex Marietta. We were forced to abandon the tow dolly at Diversified Trailers and sell our car in order to get our family safely back to Georgia.We were stunned at the lack of response from Big Tex and their unwillingness to work with us. We asked for a refund or replacement and were flat out denied- with zero accountability or empathy. We would have been happy with a partial refund or money toward an upgraded trailer.

Ti
Review №80

Great service. Missy was excellent to work with. Victoria was super helpful as well.

al
Review №81

I was in the market for a dump trailer . Called a few places and talked to Marietta big Tex . I live about 1-15 min away in west ga . I spoke to Angelo which is the store manager . And told him it would be about 1-1/2 hours before I could get there . He said he had to put a trailer together for me it would be fine . About 12:45 rolls around as I’m on the way . He says they close at 1 and wanted to know if I’d be there in 10min . I told him I was 45 min away but on the way there . He basically told me he was not going to wait that long . And he would contact me the following week . Completely unacceptable to do a customer that way . Especially when it’s a sales based business and someone is on the way to purchase something for $10k guaranteed. He did follow up the following week . I told him not to worry about selling me something now that it is convenient for him . Also if one of my sales guys treated my customers this way. I’d fire him without hesitation . Incredibly unprofessional !

Co
Review №82

Victoria was amazing got me a great trailer at a great price. Come see her

An
Review №83

Scott was expedient and great. I would recomend to anyone.

An
Review №84

Great service, staff is very friendly and helpful. Would buy from them again

Ke
Review №85

Victoria was great. She spent alot of time to hook us up and did great. Drove past mcdonough to come to this great customer service.

Ge
Review №86

My wife and I had trailer bearings go out in our trailer coming back from Ohio with a load of hay when we lost an outer bearing on our trailer we could not find anybody that even would come out to help us find bearings I finally got in touch with Big Tex trailers. Angelo there was an incredible help. These guys went out of their way to help us I recommend Angelo and big Tex trailer sales 100% could not find better people to deal with

Er
Review №87

Quick servicePlenty of suppliesFriendlyKnowledgeable

Ra
Review №88

Victoria was great in and out easy breezy

Ji
Review №89

Excellent service fast and easy👍🏻

Jo
Review №90

Fixed my trailer on the spot. Got me back on the road

Ja
Review №91

Angelo worked with me and gave me a great price. He made it worth the four hour drive to pick it up. I found him and his staff to be honest and willing to do whatever it took . I would recommend these folks to anyone who is looking for a trailer.

An
Review №92

My boyfriend and I just bought a trailer from here we worked with Johnathan he was amazing. Great customer service I was very pleased. He was very helpful in answering all questions and showed us hands on every part and everything we needed to know about our trailer. He took his time never rushed us and was there with us through the entire process. Thank you so much Johnathan Towns you guys were great!

Ma
Review №93

Awesome service! Fast transaction!!

Em
Review №94

Great group! Great customer service and everything you need to have a positive experience! 10/10 DO recommend! :)

De
Review №95

Scott was great getting me my new dump would highly recommend

ty
Review №96

Great service!

Wy
Review №97

Had what I needed. Rob got me back on the road quick

Br
Review №98

Scott and Victoria were very helpful and made my buying experience very pleasant!!

Da
Review №99

I worked with Scott, and from the jump he was very pleasant and honest. We got a great deal on a brand new Pace American charcoal 7-16 trailer and couldnt be more happy with it. We needed a reliable trailer for our band equipment and instruments. Scott even went over and beyond to offer great advice and education to us as first time trailer buyers. He made sure I understood every part of the trailer and even gave me instructions on how to maintain it. Overall a great experience. Even afterwards, Im still able to text him at my convenience and he still helps me understand any questions I had after the purchase! Great people and great trailers! Five stars for great customer service and a great overall buy!

Th
Review №100

Best trailer buying experience... I’ve had the pleasure of working with the sales associate by the name of Jonathan. he worked hard to get us exactly what we asked for... thanks Jonathan for your great work you represent big Tex well....

Information
59 Photos
100 Comments
4.1 Rating
  • Address:850 Cobb Pkwy N, Marietta, GA 30062, United States
  • Site:http://bigtextrailerworld.com/marietta?utm_source=Google&utm_medium=lpm&utm_campaign=local_presence_management
  • Phone:+1 678-846-3044
Categories
  • Trailer rental service
  • Trailer dealer
  • Trailer repair shop
  • Trailer supply store
  • Utility trailer dealer
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:9am–1pm
  • Saturday:Closed
  • Sunday:8am–5pm
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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