Had a fantastic visit at Borton Volvo today! I purchased a used Toyota Highlander and traded in my current car. Kevin Nikiforakis was amazing! He wasn’t pushy at all. He was very knowledgeable, kind and funny! The rest of the sales team was also great! I got to meet Gretchen (thanks for the charger) and Vad. I would definitely do business here again. Whether you’re buying a new Volvo or looking for a preowned vehicle, Borton is where it’s at!
We purchased a 2021 Volvo from Borton Volvo Cars. We worked with Andrew (Andy) Jensen who is one of the best salespersons we have ever worked with. He truly was AMAZING. He patiently answered every question and addressed every concern that we had related to the purchase of this vehicle. If he did not know an answer, he was honest about that, and then found out the answer for us. Part of this transaction took place by phone and email, because we live in a different state. He was always prompt and responsive in answering emails or returning phone calls. He provided us whatever we requested such as photos of the vehicle we hoped to buy. We felt no pressure! We were impressed before making the sale; however, after the sale was made, Andrew made it clear to us that he would be there in the event that we had any issues related to the car. We did and he was! It had been years since we purchased a new vehicle, and understanding the technology was overwhelming for us. He met with us not once but twice for several hours each time to help us with the technological aspects of using our car. Additionally, after we drove it home, we noticed a flaw in the finish. It bothered us enough to contact Andy who made all of the arrangements to take care of that issue for us and while the work was being done, he arranged for us to use a car at no charge. He also arrange to have our first complimentary service done as well. I am so grateful that we had a knowledgable salesperson who did not pressure us in any way and who made it clear to us that he would be our advocate and go to person as we were making our decision to buy, and more importantly, he would be there for us after our purchase was made. I get the feeling that Andy Jensen really loves his job, likes working with his customers and cares about helping them, has a strong work ethic and integrity, and holds himself to a high standard when providing the exceptional car-buying experience.
I was incredibly surprised by the new car purchasing experience at Borton Volvo. While I hadn’t been very excited about the process, Susan T. made is super fun, exciting and really really easy. I enjoyed her knowledge about the cars and her patience while I checked out different vehicles. The whole team at Borton made the experience wonderful and Susan led the charge. I couldn’t be happier with my purchase and experience.
I had an amazing experience at Borton Volvo on Saturday! Geno is so knowledgeable and made me feel totally comfortable! I literally spent less than 3 hours from leaving my house, to trading my old car in, to driving away with my Volvo! And I had my previous car for 10 years! My son is 12 and he said it was so EASY. Also a shout out to George in finance who claims I was the fastest document signor ever. So we named the car George! :) Thanks Geno!
My experience with Derek Camuel at Borton Volvo was exceptionalI initially had been inquiring about the Polestar 2 but ended up purchasing an XC40 Recharge. Amazing vehicle, amazing service and really great finance manager. All the staff looked happy and smiled at you when you smiled. That to me is a really good sign that you are in the right place.5 out of 5 starsThank you
Awesome experience setting up a lease for my xc60. Had an outstanding, all female team! My questions were answered and I felt heard throughout the entire process, which I appreciate as a young female professional. Special shout out to Susan T!
Gretchen is our go-to for cars. She’s super responsive, trustworthy and wants what’s best for us. Her manager Drake will go out of his way to make sure you’re getting the best deal around.
I had a fantastic experience purchasing my new (to me) vehicle at Borton Volvo! I was able to work with Gretchen who was kind, honest, friendly and very easy to work with! She was always pleasant and was kind enough to work around my busy schedule. She really went the extra mile to make sure I was getting the right vehicle for me and my partner! I also want to thank Kevin and Vad for all their wonderful help throughout the process. I would happily go to Borton Volvo for my next vehicle and would recommend them to anyone looking for a great experience purchasing a new vehicle!
Dealing with the insurance company and the City Bank after getting my car totaled was a nightmare but Gene Kaganovsky made everything great buying a car from Borton volvo! Thanks for everything!!!
Super helpful dealership - knowledge new car sales people (not just about their cars, but about their competitors cars as well). The service department takes good care of the cars upkeep. Great cars with terrific safety records and moving towards 100% renewable fuels (electric vehicles). 👍
I had a wonderful Experience at Borton Volvo. There is a very nice vibe there very relaxed and nice people. Vad Fridlyand was wonderful. No hard sell, not pushy, helpful and relaxed. I purchased a used vehicle and was pleasantly surprised to find they removed a long scratch and replaced brake pads...unexpected and appreciated. Car was fairly priced and I was given a respectable deal with an out the door price with perks. Very Happy Customer.
Gretchen was supremely proactive, courteous, professional, and personal. She made me feel as if I were her only customer and she was very forthright about all aspects of my purchase. Upon meeting her I felt totally at ease, and she seamlessly guided me through the buying process, making everything very comfortable and natural. Gretchen valued my purchasing wants and was enthusiastic to talk through my vehicle options with me. I got the best car for me because of her. I most enthusiastically recommend Gretchen for your Volvo purchases!
We had a great experience working with Susan at Borton Volvo! She and everyone else we worked with were knowledgeable and helpful without being even slightly pushy. Love our Volvo and will be back in the future!
Thanks to Gretchen for making my first car buying process a piece of cake! She was so detailed at showing me all the features of the vehicle and making sure I felt comfortable about the buying process. She listened to my budget and worked with me to meet it and I ended up walking out with my new car that day. By far the best sales person if you are looking for a car at this location. I will be sending everyone her way!
Worked with Susan Tadewald who was timely on her communication responses and answering my questions. We spent several days figuring out which vehicle was the one for me. Love the XC90 and everyone at Borton seems to be prompt in addressing any questions or services needed.
We cast a fairly wide net for a new car as we had been aligned to a particular brand that hadn’t kept up with the times. From our first interaction with Susan to picking up the keys to our new XC90, it was a great experience! Susan was an excellent communicator, the full Borton team was kind and helpful and Javier helped walk me through each detail I needed about my new car. Super excited for the car to be ready to pick up. Would highly recommend Susan and Borton to anyone interested in a new vehicle!
My sales representative Kevin was AMAZING. So helpful, welcoming and knowledgeable it made an experience that can be very intimating and stressful very enjoyable. Volvo is lucky to have such an awesome person on their roster and I would highly recommend him to anyone looking for a car!
Got a 60k maintenance package for $1200. For that much money it would’ve been nice to have my seats at least put back neatly instead of pushed up front and folded. Didn’t dry the car so the wash is basically useless and the air filter was sticking out of the compartment. I know these are just little details but I’m being charged big money and deserve some professionalism. I hope more care was put into the rest of the maintenance. Other than that everything was just as expected
Big thanks to Lars and the folks at Barton Volvo!! He was so helpful, personable and professional every step of the way! This was my first big car purchase and I couldn’t be more happy with the vehicle I purchased.
Vadim Fridlyand was an amazing salesman! Would definitely recommend this dealership!
Borton Volvo Service - Thank you!! Brian V. went above and beyond today. Thank you for fitting me in and for your patience. Exceptional! I am so grateful.
Great service and people. Love my car too.
Great place. Sales person and financing was easy to work with. My only reason for not 5 stars is the gas mileage does not live up to what was presented.
We highly recommend Kevin Nikiforakis at Borton Volvo! In 35 years, we’ve never had a salesperson go above and beyond like he did to find us the vehicle that we wanted, and to ensure we were happy and satisfied with our purchase. He was truly amazing to work with!We met with Kevin late on a Thursday, which is normally his day off, and he stayed after they were closed so we could test drive some vehicles and narrow down our search. We put some money down on an XC60 that we liked, and then headed out for our 1-hour drive back home. About half way home, my wife found another XC60 on their website that we liked even better, so we called Kevin, who immediately went to look at it since he was still at the dealership. He told us every detail about the vehicle and thought we would really like it. He even suggested that we could turn around if we wanted to look at it that night. We decided to do that, and took the next exit for the 45-minute drive back to the dealership. It was 10:08PM by the time we returned, and we didn’t leave until after midnight. We ended up going with that vehicle, and we love it! We never intended to be shopping that late in the evening, but for some reason it just worked out that way. We cannot express enough how great it was to work with Kevin.
Mark Fuzzey has made our first Volvo buying experience the best! He convinced us to try their Overseas Delivery option and we cant wait to do it again!! What a wonderful way to enjoy Sweden by driving your own brand new Volvo! We highly recommend Borton Volvo for their friendly staff, accommodating services, with a pleasant and easy-going purchase process. Mark has went above and beyond to make us a very happy Volvo owner. Thank you so much for all youve done! :)
Dave and Gretchen were great. They found us exactly what we were looking for quickly and were great to work with throughout the entire process. They made it very easy to get exactly what we wanted.
Susan in sales and Paul in finance deserve more than 5 stars! They both were honest, accommodating, helpful, and so pleasant to work with! I flew from St Louis to get the exact car I wanted and they made the entire process so easy, even helped with my out of state registration. They also went out of their way to recommend hotels, restaurants, and fun things to do and see while we were in the city. I could not recommend them and Borton Volvo more!
Horrible service from the staff. We went to another dealership today before Borton and immediately were helped. Nobody came forward at Borton as we were wondering around the show room for at least 5-10minutes. Once we explained the situation, the sales person said that we can’t test drive the car and needed to make an appointment because they were so busy…we saw him sitting at his desk for at least 10 minutes not doing anything until we asked for service. We don’t live close to Kline Volvo but go there instead of Borton and experience today just reminded us why.
Great place to not only buy a car but to have it serviced as well. Worked with Dave F. and he was fantastic.
Susan Tadewald and her finance partner Mary, worked with me to provide an exceptional experience as I looked to purchase a new Volvo. I would recommend Susan and the team to anyone whos looking for a non-traditional/non-stereotypical car buying experience. They were real people and a class-act.
My wife and I had a fantastic experience purchasing our new Volvo XC60 at Borton Volvo! I was able to work with Vad Fridlyand who was kind, honest, friendly and very easy to work with! He was always pleasant and really went the extra mile to make sure we were getting the right vehicle for us! I would happily go to Borton Volvo for my next vehicle and would recommend them to anyone looking for a great experience purchasing a new vehicle!
I had a great experience shopping at Borton Volvo… they were curtious and very helpful when you got there… abs as I was looking for a pre-owned - then came in Vad Fridlyand… he went beyond expectations in exploring options being very knowledgeable about all the volvos and other cars. Usually before you buy a car- people throw in all the other perks… he helped me even after I got the car…. Needless to say- I am very pleased….Looking for a pre-owned Volvo… just go to Borton and ask for Vad… trust me I did my share of running around…. He will get you just what you need..
We recently purchased a user vehicle from Borton, Vad and his team couldnt have been more professional and gracious. I didnt feel like i was with the typical sleezy salesperson. Having said this, we had a mior issue with the car (something that could not have been foreseen) and the swiftness, kindness, and generous way that they handled is something for the books. The issue was resolved and i was back on the road within 24hrs. I cant thank them enough. Dave the sales manager went above and beyond and i so appreciate it... thanks again Team Borton!!
I bought a problem child car from another owner and trued to get help and was Met with hostility, anger and hatred. Mike Mutchler was the service person I dealt with so I had the vehicle towed to Kline in Maplewood. After my vehicle was repaired I talk to the general manager about the service Writers behavior I had a nice conversation and he was cordial and apologize for his employees behavior
BortonWow, I wish I had read all the bad reviews before we bought from Borton Volvo. My daughter was looking for a Volvo S60, and although we live in Kansas City, inventory was low and we were able to locate one at Borton. According to the sales person, the car had originally been bought at Borton and was dealer-maintained — on time — for every scheduled maintenance. Anyone looking for a used car knows how hard it is to find a car that you can trust the history. The dealer-maintained record gave us confidence that it was ok to buy a higher- mileage car. Volvos last forever, right? Bought a one-way plane ticket — sales experience was seamless — and drove it back to KC from Minneapolis.Knew from online searches the only complaint about this model was excessive oil consumption, so checked it weekly. 33 days after buying the car, the oil was two quarts low, so we topped it off. Five days later,
This is a great dealership with good staff, an awesome building and the best vehicles.The indoor car room is great, with lots of seating and a variety of Volvos. The staff can help you with questions you have and are quite knowledgeable. The interior overall is almost perfect, with lots to look at including an 1950s-ish Volvo off to the side.I havent purchased a car here so I cant say what that process is like, but I know of several people who have had very pleasant experiences here.
We met our salesman, Bryan Stave, while researching SUVs at the auto show this past winter. Even though their booth was busy, Bryan took the time to walk through the many features of the XC90 with us. I could tell he was passionate about the brand and was a no-pressure salesman. He was there for us after to answer additional questions we had and let us lead the way when it came to next steps. When we were finally ready to make a purchase this fall, he picked right up where he left off. I had specific requests in what I was looking for in the vehicle I wanted and he acted quickly to find the perfect XC90 to meet all my needs. After the purchase, he has kindly followed up multiple times to see if I had questions and to ensure I was enjoying the vehicle. He went above and beyond. Bryan and Borton Volvo come highly rated by us.
Staff is very professional. My car was washed and vacuumed after servicing.. Comfortable waiting room. Good coffee and granola bars.
Excellent sales team and the only place I take my Volvos for service. Purchased our last S90 and new XC40 from Vad, always amazing to work with.
Driving my first Volvo after 14 years of driving a Lexus. I am very pleased with my decision to transition to a Volvo. My experience working with Derek Camuel was extremely comfortable and informative. He went above and beyond throughout the entire process, answering my questions and making himself available to do so. I have to say he was a big reason why my decision to go with a Volvo was made easier than I thought. Thank you, Derek! I also want to thank Mary for her warm assistance. She did a lot to help me in this process, as well.
We could not have had a better buying experience than we did at Borton Volvo. Derek Camuel was very helpful, extremely accommodating, and particularly knowledgeable about the Volvo products. He helped us navigate the tax implications of buying a recharge, the impact of chip shortages to our pre-order, and the incentives for first responders. If you are in the market for a Volvo, I highly recommend Borton and the personal care Derek provided! #loveournewvolvo
Excellent experience working with Drake Jacobson and his team. Took the time to explain all the details between different models so that I had a clear understanding of what types of benefits/features I was buying and what types of alternatives may exist. Zero pressure, zero fuss. Loving my XC90!
Great place! Great service! I will be back...
Mark Fuzzey and Mike Mutchler went above and beyond to get me back on the road quickly after a blown tire incident. Great sales and service!
Gene and George were professional, honest and efficient. Everything I want in a sales team. All of my questions were answered in a professional, straight forward manner, without being “sold” to. I came from out of town and the car was indoors, warm and ready to go when I arrived. Great experience!
We just purchased a 2018 CX90 from Kevin and Dave in the used lot, and it might have been one of the easiest car buying experiences Ive had. The indoor showroom for used cars made it really easy to take a look as the weather turns cold, there was minimal pressure, and we were able to have a large portion of the paperwork queued up for a quick and easy close. When I had questions, the team was very responsive, even on their off days.Thanks Borton Volvo, Kevin, and Dave - keep up the great work!
We worked with Andy Jensen, and he was excellent in chatting with us to understand our interests and what we really wanted from our new vehicle. From there, he was really helpful in finding the trim options on the lot that we were interested in so we could physically see things before committing. Furthermore, Andy went the extra mile to find a vehicle at the port that matched nearly everything we were looking for. His efforts really made the experience a positive one.
After owning a Kia for 15 years I knew I was ready for a change. I was very interested in a Volvo XC 90 and a BMW X5. After test driving both cars and liking them both, I ended up purchasing the Volvo primarily because of how awesome the service was at the dealership. My sales person was Derek, and he was very attentive. He listened to what I was looking for, and followed up throughout the whole process to ensure everything went smoothly. I wouldn’t hesitate recommending Borton Volvo and Derek to anyone looking for a new vehicle. I love my new Volvo and I’m very happy with my decision.
Borton Volvo is the best !!!! Shoutout to Dave, Drake, and Susan for being the coolest sales people/managers ever.
We had a great experience working with John Butina
We traveled from Sioux Falls, SD to work with Gene Kagavovsky on our XC 90 purchase and would do the same again. Gene takes a very informative, consultative approach to the sales process and we never felt like he was in a hurry or there was any pressure to make a purchase.
The service writer was a little rough around the edges, but was very professional. He quoted me a great price, showed me how my new accessories worked, and of course they have a phenomenal pandemic sanitation plan in place for your car once the service was completed.The receptionist in the main lobby was exceptional. She is fantastic. I did not catch her name, but she is wonderful. I didn’t necessarily look as if I was there to purchase a new Volvo that day and without hesitation she was warm and welcoming, knew what she was talking about, and if I had been there to purchase a new car I would’ve insisted it been from her, receptionist or not.Overall Borton Volvo is one of the nicer dealerships in the Twin Cities metro, area as far as dealerships go. I enjoyed walking the lot, seeing the new models and of course the vintage autos inside the dealership.My accessory was installed professionally, in a very timely manner, below the expected costs. I will be returning to Borton Volvo for years to come.
I honestly cant believe what an easy and painless process it was to buy my new used V60 Cross Country. Gretchen was always so thoughtful and timely in her communication as I waited for my car to receive a manufacture recall fix. When it came time to purchase, the whole process took about an hour and I the had keys in my hand and was driving my first Volvo home. The entire Borton team has been a dream to work with from sales to finance, if you want a great experience with no hassle, go see Gretchen.
This dealership is weird. My volvo broke down on 394 for the first time and I called this dealership right after to see if they could help me tow it to the dealership to get fixed. They told me no, we dont assist with towing. I was on my own. So then I googled what to do as most luxury car dealers assist with towing to the dealership to get fixed. 2 seconds on google I found Volvo for Life (free towing) for any Volvo any year. I am baffled that the lady I spoke with at the dealership did not recommend to call that service and was extremely sure that Borton would not help with a tow. So I was initially going to have the car towed to Borton (as it was only 4 miles away) and then they said they couldnt look at it for over a week! I get I am not next, but a week to even troubleshoot seemed long to me. So I called Kline in Maplewood and they were able to look at it and fix it that same day. This was last week, but I am still just baffled at the unhelpfullness of this dealership and the friendliness and helpfulness of Kline Volvo. Who knew two dealerships could treat customers so differently. I will be purchasing a new Volvo shortly here and am definitely going to Kline as my experience with Borton overall was just not helpful.
This has been my dealer for many, many years. Staff is always great! I have Tristan and Gretchen, and they are amazing! I would recommend this dealership to anyone. I currently live 1000s of miles away and have continue to work with Borton because of their amazing team.
The Borton experience was wonderful - The staff is all incredibly friendly and welcoming, as well as knowledgeable without being overwhelming. I worked with Mark Fuzzey, who respected my budget and paid attention to my wishlist to help me find the perfect car. He was patient and attentive, not being phased by my millions of questions and wanting to drive every vehicle. The vehicle I ended up purchasing wasn’t originally in their inventory so it was very much appreciated that he’d keep me in mind and proactively call when something came in that fit the bill. There were a few follow-ups that needed to be taken care of after the sale, which have all been addressed and checked off the list. I’ll definitely be a repeat customer at Borton!
Dan is awesome! I bought my first Volvo this year, used. I brought it for service and tires to Borton and Ill never go anywhere else. The service was phenomenal! Like above and beyond. I live an hour away and Ill still only go here. Kindness and thoughtfulness are sometimes overlooked in service, but in todays world it is those qualities I seek and value even more! I saw a older woman bring in a card for Dan while I was waiting, it was the sweetest exchange. He truly takes it to the next level. Thank you Dan and Borton Volvo.
Great dealership, nice people.
We brought our 2016 XC60 in for routine 60K service visit and Mike Mutchler was the service advisor. Mike is very pleasant, called to keep us informed of the progress on our vehicle and explained addition issues that were uncovered. If only all businesses had this level of customer service!
Susan was great to work with! Would highly recommend!
Parts guy Scott Findlay very helpful.
I didnt like my salesperson but the dealership overall is great.
Bryan is an amazing salesmen! He helped me find the exact car I was looking for!! If you’re looking for a highly educated person who’s extremely helpful and eager to teach you about the vehicle you’re interested in I highly recommend seeing Bryan for your car needs. Bryan made my experience above and beyond my highest expectations. Will be returning to him when I’m looking for a new car and will recommend him to anyone looking for a Volvo!
Just an awesome experience with the service department. Brian was helping us out and he went above and beyond securing me a comparable loaner to my XC90 and working with the warranty company to get a pricey repair covered.
Be careful to get what they tell you in writing. Customer service here is lacking and if you dont ask questions you may be in for a surprise.Due for a lease turn in and they have told me as little as possible which was how the origination of the lease was also. They lied to me about mileage allowance, and mileage overage purchasing. The sales people I dealt with to originate the lease are no longer there but my experience now isnt much better either.
Lars was fantastic! Super friendly and helpful!
Heres how a business EARNS a 5-star from me. Which I dont give out often.I went in to get a fog light bulb replaced on my C30. About 3 hours after giving my keys to the service desk, I was informed there was a problem. They either forgot to order the bulb or the bulb was ordered and misplaced. The reason is unimportant. The fact was, I had waited several hours and the bulb, a bulb mind you, had not been replaced. So, I would need to come back.Now, Dan at the service desk was very apologetic about the whole thing. Dan and Borton was good enough to waive the cost of the part and the labor. The last time I had a fog lamp replaced was about $200. So, I came back a couple days later and they replaced it at no charge.Thats truly 5-star service.
I always feel like Im part of a large family whenever Im at Borton Volvo. There is a familiarity there that is not common these days. The service and polish of the staff is top-notch, and the fact that its a Volvo dealership gives me that extra assurance that the job will always be done right, by people who know what they are doing. If a mistake does happen, Borton always does their utmost to resolve the situation amicably. Thank you.
Great experience Kevin was very helpful.
I have long admired these cars, but it was truly the attentiveness and expertiseof Alexandra Alex Blythe that sealed the deal for me. As a nurse, and in this challenging time of Covid, Alex was impressive in her commitment and adherence to infection prevention practices. From our first text, to the day I took delivery of my XC40, I couldnt be more impressed with my new car, this dealership and Alexs fantastic customer service skills!
Gretchen was absolutely amazing! She consistently kept in contact with me about my search for a car. She was so friendly and I’m glad I went in to test drive. Drove out with the car I’ve been wanting. Thank you Gretchen!
Amazing staff. Quick and easy car buying experience
Id like to highly recommend Borton Volvo to anyone searching for a new or pre-owned vehicle. They will treat you well, respond quickly and provide you with courteous transparency. Thanks, Kevin!
Took my XC90 to get serviced, service was done without any issue as expected but when the time came to pick up the vehicle today, the valet driver was beyond rude and unprofessional. Drove the car aggressively through the parking lot nearly ran me over, opened the door and through my key inside the car, slammed the door and took off.Very unexpected from such a reputable dealership. Will never buy from here again.
Had a small warranty item to address on a recently purchased Volvo. Dan in service took care of me! Car was picked up at my place at 9am. Dan called around noon explaining the root cause and fix, and he also did a software update. He asked if there was anything else I needed, so he gave me a deal on a set of rubber mats and tossed them in the trunk. Car was washed (it needed it!) and back at my house by 3pm. Would highly recommend.
The Borton service managers are the best in the business! I always am treated like a valued -person whose time is valuable. Doug Stansbury is an exemplary servant-leader who always goes the extra mile to ensure clarity and satisfaction.
In searching for my mom a car online, I found the exact Volvo XC60 she wanted at Borton. We had the best experience with salesman Gene Kaganovsky. Gene provided awesome customer service from the beginning! He was honest, helpful, and happily used FaceTime so I could see the car from Alabama. During my search, I was told by another dealership salesman that I was looking for a unicorn and I wouldnt find it. Once I saw this car during our video call and spoke with Gene, he told me how clean the car was and asked if I believed in unicorns because you found yourself one, which is when I knew Id located my moms car. Finance manager George LaMere was great and responded to my questions in a timely, professional manner. Gene also referred me to a great transport company that delivered the beautiful car safely at a fair price. I highly recommend Gene and the Borton team if youre in the market for well-cared for pre-owned Volvos! My mom says the car is amazing!
Well the staff at Burton Volvo was amazing. Drake and Gretchen made purchasing our first Volvo the easiest transaction ever. Great to work with and WOW awesome car. Volvo XC 60 wifes car and she loves it.
I am so happy with my new Volvo XC40, but even more satisfied with the customer service and overall experience at Borton Volvo. I very much appreciated their dedication and willingness to answer any questions. Never have I had such a pleasant experience when buying a car. Derek is outstanding and all of the staff were kind and efficient throughout the entire process. I would highly recommend Borton Volvo!
Bought my first Volvo in June and absolutely love it. Very impressed from the start with Mary helping me figure out if I could afford an early 55th birthday gift to Derek my sales person. Hands down he made it the best car buying experience I ever had. If your looking for great costumer service and someone that you feel you can trust Derek at Borton Volvo is the person for you.
My husband and I came upon Borton Volvo by chance, as we did not have plans to purchase a car. What started as a window shopping inquiry turned into a closed deal and this was all due to the great service provided by Eric and Dave. They were friendly, responsive, flexible, and easy to work with. There was no pressure to commit or buy, the conversation was simple, and they answered what questions we had. Thank you for keeping the process easy with smiles and laughter as well! We appreciate the welcoming atmosphere and would recommend this dealership to family and friends!
I worked with David F.. He is very kind and listens to you. If I could rate him alone, I would give him 5 stars. I was looking into the XC40 and unfortunately did not go with Volvo. The leasing manager (don’t remember his name) was unprofessional and not willing to work with me.
Gretchen and the managers at Borton Used were amazing! I was treated with respect and involved in the entire process including the trade-in negotiation. The people are what make Borton so amazing and Gretchen embodies all that is great with Borton people!
Kevin Nikiforakis was an exceptionally amazing salesmen who assisted me today in purchasing a car. When I finally decided I needed to go car shopping, I was dreading the entire idea. My boyfriend and I are younger and often times don’t get taken seriously or respected when making larger purchases. However my experience with Kevin was a complete 360 from what I expected. He was incredibly kind, courteous, and truly patient. There was an unexpected hiccup with the computers so the purchase process was halted and instead of having us wait or come back later, Kevin offered to buy us lunch. (Kevin’s boss if your reading this give this man a raise because HE DESERVES IT! 😊) Thanks again Kevin for the exceptional experience. You will definitely have some repeat customers in the future!
We just purchased a car from Borton, and it was our first experience with them. I cannot praise them highly enough for our experience! Kevin N. went so far above our expectations to ensure that we were happy with our car, and was fun, down-to-earth, and totally stress-free to work with. We did deal with Gretchen also, who was great as well. 11/10 recommended.
Great place to purchase and service vehicles. The staff is amiable, and Doug in service is excellent to work with.
I had Andy Jenson as my sales associate - he was so personable and knowledgeable! I had always wanted a Volvo convertible and they are hard to find. Andy stayed in contact with me and found the car of my dreams - I loved the enthusiasm he had about cars and especially Volvo’s. He was very fair and understandable in his negotiating - I would highly recommend Borton Volvo and Andy Jenson ! And their sales floor is gorgeous! It feels like you are in a beautiful Scandinavian country !
I had a great experience purchasing a pre-owned S90 T8 from Gretchen! She made the process very easy, low pressure and very accommodating. My wife and I loved working with her! Drake the sales manager contacted me directly to answer all my questions specific to the T8 hybrid performance, as he had driving experience with that model. He was very patient with my many inquiries and honest with all his answers. The car has been awesome and has exceeded expectations. I wouldn’t hesitate to head back for any future Volvo purchases.
Andy Jensen is the best auto salesman Ive ever worked with period. I have owned Mercedes, Porsche, Jagaur, etc. - his support, follow-up and attention to detail was the best ever and Borton should be proud to have him on their team! I also love my car and happy to be be a back in a Volvo!
Nice in person. Not as helpful scheduling recall issues.
My wife and I had a great experience working with Derek and the Borton Volvo team. Derek was incredibly patient with us as we narrowed in on the right car, and was quick to address all of our questions. The day we picked up the car, Derek worked with us to make sure we had everything in order for a smooth pickup and has continued to be a help as we learned our new car. Highly recommend Derek and Borton Volvo.
Absolutely terrific help buying a car - Andy is extremely knowledgeable about all the different features on the cars. The service department has now figured out its Covid-19 protocols and has the right amount of staff to give great service to all those Volvos on the road. Would buy my car again one year later.
I had an excellent experience at Borton. I worked with Bryan who was knowledgeable, low pressure and very helpful. I love my new car and highly recommend this dealership!
Great people. Good service. Nice place. Fantastic cars!