I would just like to say thank you very much for all the guys at Meineke on 51st Avenue and Glendale.! I can honestly say these are a bunch of honest, hard-working men. I took my truck over to Kerrys Auto on 43rd Avenue and Dunlap and they quoted me $ 5 600 to do my diffential, I guess they thought because I was a girl I would go for it or something I dont know but never take your vehicle there, when I got to Meineke I told him about my experience I asked them to please be honest and they went outside walked around my truck with me and he quoted me $1,300 for the same thing that I was just quoted $5,600 they did a very good job, on time and I highly recommend them thanks again!
They went above and beyond to make sure my sons car was safe. I appreciate their honesty and their quality work. I wont go anywhere else!
The gentleman at the counter was very courteous. My car was ready when they told me. I have been taking my car for 2 years. I will continue to use their business for future repairs.
Horrible horrible horrible attitude I had placed an order with tire rack and tire rack sent them my tires for install I arrive for my 12:00 pm appointment and they put my car in the shop to just sit there for 30 minutes with no attention what so ever I had asked the floor manager why there’s 4 guys, that had told me they work on tires just sitting there looking at my car he pointed at a worker and said he’s doing it I then asked if his worker can get started on it instead of just standing there looking at it. The floor manager then takes the tires puts them into my back seat and said “leave we don’t want your business”I would stay away from them for any car needs go to someone who wants to work on your car
Great service. I recommend anyone having car issues to go here. Other companies im not going to name couldnt match the service.. And i guarantee that
Very nice gentlemen. They were very kind. They told me exactly what was wrong with my AC and fixed it right away. I was probably there for about an hour tops. Totally recommend.
Great service with every visit. Had a check light engine on and technicians explained in details the codes that they seen and what the probably cause may be. After completing an oil change they let me know there was a minor issue under the hood and fixed it free of charge and if any other problems occur to come back for a free diagnosis.
Trusted this place with my car and when I received it back I had noticed some things. They went through my belonging my work bag was opened and my items where out which means they went through my things! Stole a couple of minor things but it’s about the respect and privacy. Don’t go unless you want to be upset missing your personal belongings or them going through your things. Like they could of put it back but it was uncovered and left everything out in the open as if I was robbed. Never again! Cs was good but this was all I needed to experience to never recommend this place!
Thanks to Derek and his dedication to his customers, he keeps us coming back for our vehicle maintenance needs! He and his techs are always upfront and honest about anything they may find that needs attention. Overall, this location excels in great customer service, friendliness and putting the customer first! We will continue to bring our 2 vehicles here and will also recommend their services to others! Thanks Derek and keep up the great work!!
Derek is a great guy that gives you 100%. Fair prices good repairs on all cars and trucks
Very positive and professional environment! Work was completed when promised.
I want to give these guys a 5 star they definitely do a very very good job here and go above and beyond even when they are booked they try there best to get you in I appreciate Derek as well as Noah Grubert you guys deserve a big high 5 ⭐ they are so welcoming love this place I definitely would highly recommend this place to everyone
Was a great place to spend my birthday I had a blast as I was waiting for them to see what was going on with my ac unit in my car
My experience with this location is always amazing. I value the work they do, and how trustworthy they are. Derek always helps me and answers my questions which helps me considering I don’t know much about cars. I appreciate that so much!
Always very professional, they know me by name and always address me by that when I come in.Derek has always helped me out with financing and gotten me the best. Meineke is great and these guys at the Glendale location are AWESOME. Thank you for always taking such good care of my truck!! 😃🤗
They all go above and beyond to make sure the customers are happy and satisfied
The employees are doing a great job with so great manner.
Always great service! Derek is very helpful and nice. The only minor problem was the mechanic left greasy hand prints on hood of my truck and oil drips on inside of air filter cover. Great service but could have wiped up when finished with my truck.
Didnt feel they valued my car or me
The service was very helpful. I just went in for a oil change and they texted /showed pictures what need to be done to the car. Such as battery was low so I had that replaced right away. I am going back to have my breaks done next week.The guy at the front desk is AMAZING!
They had my car back the same day. They were professional and understanding about me needing my vehicle back. The work was also done right the first time and did not have to take it back a second time for them to fox it. Highly recommend them to anyone.
They wer quick awesome an had great customer service
Im not sure what to think. I came for an inspection to drive children in my van and it took 5 minutes. I dont know how well it was inspected.
Warranty work is never fun nut Derek was professional with the patience of a saint. This is the store to go to for help. Derek you deserve a raise! Thanks for everything!
These guys were great! Service was good, staff was friendly, accommodating and unlike many places they had a no pressure approach. I am going back for some more services in a couple of weeks and they definitely have a new customer in me. I would definitely recommend these guys to my friends and family.
Staff was rude. The didnt have my filter and had my car in the air for almost 2 hours. Then put my old filter back on my car because they couldnt get a new one after having me wait almost 2hrs. And I made my appointment 3days prior to this. I was told I needed brakes and my tires was never taken off for the brakes to be checked. RUDE STAFF AND BAD BUSINESS
These guys are the best! I’ve taken all my vehicles here for a couple of years now and they always do us right. They give me all the options at a competitive price and I know the work will be done correctly. A place I can recommend to anyone. Thank you for your service.
Great . Kudos to Derrick and his fellow troop of men. I was given helpful useful advice. They really wanted help me without overcharging. Ill go back. A+Thanks
This Meineke Location is absolutely amazing! The Manager Derrick is truthful, the quality of work is always approached and accomplished with excellency and professionalism. Derrick has always shown that he cares for customers and is willing to step over barriers to assist people with a genuine concern.. Thank you Derrick at Meineke for your integrity and heart to help others... Blessings upon you!
Amazing auto repair shop love derek and his team cant ever complain about one thing I appreciate them and they give such an amazing service
I always have great experience at meineke.....The customer service is always pleasant and remarkable . They make you feel at home and as your in great hands.... and boy let me tell you it’s true .... today they diagnosed my car trouble with skill and expertise. My car is extremely grateful as well ..... thanks You guys I appreciate it always
My oil plug was stripped REAL bad. Almost gave up but Im glad they didnt or I would have had to replace the oil pan! Definitely dedicated to get get the job done! Id recommend this location to everyone!!!! Very friendly staff all around! You guys are awesome!!!
Welded up the exhaust hanger and patched mymuffler
These guys get all the stars!!! They were friendly with everyone that came in.My car was serviced efficiently
They listened. They replaced the water pump. They are very detailed in their work & we received paperwork explaining what was done & future upkeep to maintain the car.
Honest, thorough, quick. Will definitely be back!
They replaced my intake manifold, great, no, amazing service by this company!! Thanks guys!!
They already knew who I was as I entered the store which is a plus in my book. I purchased their series of 5 oil changes plan which costed $238 (full synthetic). I own a 2013 Volkswagen Jetta. They seemed to do a great job on my car. My only complaints are that the store cleanliness/appeal isnt all that great. But that would be the least of my worry.. To me, their employees (all) seem a little unprofessional, in my book. And also a little slow. They seemed to be somewhat busy at the time and I was waiting for an hour even though I came on time (give or take a few minutes) to the appointment I scheduled a couple days prior (via telephone call). Last but not least, on my report on the link I receive from Meineke via text message, it says that I need a coolant flush AND a transmission fluid exchange, with a needs future attention heading, even though I literally just had that completed at the Volkswagen dealership in Peoria, not even 2 weeks now were talking. To wrap this review up, the front desk man was on the telephone for a good 5 minutes or so after the young man that took my car in and parked it back out left my keys hanging on the front desk. He did not prioritize me and so I stood up from the chair I was sitting on the whole time in the lobby and was walking around for another 5 minutes until I decided to speak up and mention my car was finished. He told me to wait a couple minutes and called me Sir even though I am not a Sir... And Im pretty sure he is well aware of that.. It ticked me off slightly... But I will not judge them for these minor actions. Although, I want to mention that professionalism is always the standard for any given establishment, ESPECIALLY a business that has many physical establishments and plenty of employees. I regret coming here, buying their package deal. [I was referred to Meineke by an AutoNation (Dodge Ram dealership) employee, which is where I bought my car from, used.]
Always upfront and honest with any repairs needed and employees are always nice and courteous. Need to give Dean at the front desk a raise.
I liked the customers service really high prices though
These guys got right on my problem, addressed quickly, and treated me fairly with pricing. Knowledgeable staff.....Bravo!
The very first franchise where I feel valued as customer and I actually TRUST them. Being a female that is huge!Dereks energy is absolutely amazing! He is attentive, friendly, and kind. Every time I go in we talk about meaningful things. You can tell that he is not just a body getting paid to do a job... He is one of the better human beings. ❤
Even though I had to wait awhile and staff was down one person who had an emergency.....was very worth the wait! I stayed and waited in between other patrons who already had appointments. Im pleased. And Boss was very very nice, empathetic, and easy to talk to. Thanks.
I cant even explain about this place. Very professional, respectful. I would HIGHLY recommend there business to family and friends...
Fantastic customer service and quality work. This is the only shop I truck to working on all of my vehicles. I highly recommend them
With pandemic chairs were separated and all employees wearing masks. Pens get wiped down with sanitizing wipes and employees were very friendly and awesome.
The technicians are professional and are more like car doctors the way they all worked together in making sure our vehicle was running the way its supposed to and they also did an inspection and advised us of any other problems that we had and were able to repair it before it got worse we are pleased with the price and labor and mechanics, all in all extremely professional courteous 👍.
Good place to take care of your car
They were on time with my appt. Good customerservice . Very quickly and efficiently check my vehicle told me what it needed. Unfortunately they were a little in the pricey side, they would only replace the part with rebuilt instead of trying to fix it.
Been coming here for years. My experience has been and, still is very good. Employees were very polite, professional and all around just a good bunch of folks. Keep up the good work!
Great customer service at this Meineke shop. They stayed late on a Saturday to make sure my car got a courtesy inspection same-day, and then stayed late another day so I could pick it up earlier. Cost of service was fair and we werent pressured into getting more work done than what was needed.
The service was great but they couldve been a little faster. They were dealing with other customers but I had an appiintment. An hour and a half for an oil change.Still be coming back
So disappointed read all the reviews was looking forward to a great experience got the opposite. Dropped off vehicle for a 1pm appointment was told it would be 45min theyd call when ready. Called at 3pm was told it would be another 30 min. Got there at 3:40pm to pick up they never touched the car shop was closing in 20 min excuse told them I had to leave no apology or anything. Horrible Service.
Derek and his crew were super professional. Kept me inform the whole time and went out of there way to save me money. By doing that they ensured that I will be using them for everything from now on.
Very flexible and reliable. Doesn’t push you into anything. Most of all they’re Honest, you don’t find that in many places especially from a mechanic. I would definitely recommend Meineke to people.
Always nice when I come in and did a great job on this last repair
Very good experience, everyone happy and helpful. Great place to visit. I recommend it.
Went in today I had went to ford dealership to get my oil changed and everything else checked they said I needed brake linings and struts. I went in Meineke and had to wait 2 hrs just to get my car checked. When they were finally done they said I needed many more things then the ford dealership had said. They wanted to charge me $800 for everything smh. I went down to a mechanic he looked at my car and said that I didn’t need everything they had said. I’m paying less then $800 which was not needed to do this type of work. Don’t go here.
I was taken in right away and had my vehicle worked on in a timely manner. Never had auto repair work done so quick. Also Brett diagnosed my vehicle in less than five minutes and had repairs started immediately. This was a very pleasant situation. Will be doing business with them again.
Best Customer Service and Professionalism from Derek!! Thank you Meneike Team for my H1!
Excellent service and Top Notich customer service Dean & Derick went above and beyond and got us back on the road ! If i could Id give them 10 stars!!!
Took care of me and my vehicle.Were nothing but professional and fair.They COULD have added this and that needless part, and didnt.I got completely new rear brakes and rotors, and my a/c serviced for a slow leak, which ended up being the low pressure intake line needing to be replaced.Everything out the door was $ 866.04 - which was hundreds less than the worst case scenario price the manager quoted me, which he could have easily padded, but didnt.It has been 3 days now, the brakes are perfect, the a/c blows colder than it EVER DID BEFORE, since we purchased the vehicle.I couldnt be happier with their professionalism and service, and they were fast, 3 hours for everything.Id highly recommend this particular Meineke Service Shop to anyone in need. Theyve earned my future business, Ill tell you that much.Thanks, guys! Great job!They didnt even get mad about my 2 toddlers running wild in the waiting room. They even had coloring books and colored pencils for them and everything.Great overall experience! Thanks again, Meineke on 51st ave and Glenn Drive. You guys are PROS!
Staff are amazing. Derrick is great. And Brett as well. 51st Ave and Glendale I highly recommend them. Also if you have bad credit no money but have a income and your car brakes down they will tow the car for free and you can make payments on the price it is a lot of interest but it saved me. Thanks Brett.
The guys there are great, our car was done fast . They took time to look at the whole car not just the one problem . I would definitely recommend this place .
The guys there took really good care of me! They did excellent job on my car and It was easy and fast! But the most important thing to me as a single mother is they didnt try to sell me a bunch of fixes that I didnt need. If you need your car fixed just call and talk to Ryan. Hell take care of you With professionalism and courtesy Thank you again Meineke!
Derek was professional the girl that did my oil change was awesome the new guy dean needs a little more training today was his first day but all around good little shop
Very professional.I love the quote they gave me on my car going back soon.Went yesterday love the work they provide thanks meinecke
Friendly staff, did a quick job and were good conversation. Will be coming back in the future.
Even though they were extremely busy they got my friends truck in and took care of it very nice. Even under pressure they were friendly and attentive.
This Meineke service center is always a very good place to bring your vehicle for service. 51st ave and Glendale Ave.
Great job meineke helps me
They had a car that pushed back my appointment by some time but felt sorry and gave me a free oil change. Great customer service here!
Brought in my car because it was riding really rough while on the freeway. They told me it was due to transmission problems and quoted me between $1,300 and $2,300 for the repairs. I refused service. A few days later I had a tire blowout. Turns out, that was the only problem. Once I had the tire replaced issues disappeared. The shop is either incompetent or dishonest.
Excellent service. Very professional and knowledgeable technicians.
Definitely NOT A PLACE TO GO TO. Let me explain...I’m a huge believer on communication and honesty. I simply came in for a Uber car inspection and THAT WAS IT! I understand fees MAY apply at some locations for this type of work (having learned) they did NOT inform me of the $21 cost I’d be paying BEFOREHAND and when it was time to go I was surprised. I’ve had 3 friends go to various locations and got FREE checks.I feel this location in Glendale and Peoria are line dirty sales men for cars looking to make a quick buck. At least tell someone “and you’re aware it’s 18.99 plus tax for this service.” Highly disgusting as I even went to Peoria and the lady was rude to how she spoke to a customer on the phone. I felt like Matilda watching her dad rip people off selling cars doing bad business...
Not helpful ppl
Very informative, good hospitality.
All staff very professional and performed excellent work. Will continue to bring our vehicles here for service.
Derrick and his team were so amazing! My job consists of driving 8 hours a day and yesterday my check engine light came on and something was “screaming” at me under the hood. I knew I couldn’t make it to Surprise where I live and they were right down the road. Derrick pulled my car right in and had it diagnosed it within an hour. It did take a few hours to fix which is great (dealership would have been an overnight fix). I drove a few miles down the road and the check engine light came back on so I bring right back. Derrick met me in the parking lot I explained what happened, once again pulled it right back and fixed the issue. Very professional and friendly. I will definitely be back and will recommend this Meineke to anyone! Thank you!
The absolute best place to take your car. Dean is the best!!!
Derek has taken great care of my mini and has walked me thru what was being done and was very thorough. Thank you!
True professionals! Staff was very courteous and helpful. I was informed of deficiencies noted in their inspection of my vehicle. It took a little bit longer than I expected but I understand because they do a very thorough inspection.!
Great honest customer service would definitely recommend and will be back in the future.
When I got to the place I asked if their was a wait to get in for an oil change the guy said no hed get it right in.instead him and all the guys working decide to go on lunch break. I told the guy you should not have told me their was no wait then you go to lunch he was like sorry I was real hungry I havent had lunch.then the paper work said they did my tire rotation I told them no you didnt you can see through the window I saw the guy he never did it. It was not to Good of service. Their was another guy customer waiting for over like an hour for a part to be dropped of from 1 of their places the guy mechanic didnt seem to care.
Did an excellent job in helping fix my vehicle. I have been coming to them for some time now. Great job. Thank you.
Fast, friendly and had coupons. Would highly recommend
I really wish I could give them a million star review. This was my first experience with Meineke & this store does the brand justice. I have the utmost respect for the employees at this facility and want to give a special shout out to Derek the manager. He has truly been a blessing to my life as well as my childrens life. He stands by his work & is so knowledgeable. I have a 2015 Kia Sorrento and have gone to 2 Kia Dealerships and 1 Kia Certified shop and they all told me they didnt know what was wrong with my vehicle and that it was fine (But the check engine light was on constantly). I went to Meineke and within minutes Derek was able to confirm that the Catalytic converter was bad and within hours I was able to finance the repairs & set up a repair date. I needed this to get my vehicle inspection done and once I dropped my car off he had it completed in less than a day. Talk about service considering the dealerships were quoting me an arm and a leg as well as saying this would take over a week for the repairs to be completed. I then needed to take my vehicle to pass inspection & had a problem with something draining the power on my vehicle and Derek was able to find a solution to my problem within minutes & I was able to pass inspection. Derek I just want to say thank you. You have saved me so much money and as a single mom amidst all of this madness that means the world to me. I will continue to get my vehicle service and work completed at this location because these folks know what they are doing. They are good honest people and you can tell that they love and care about what they do. If you want to be treated like a customer go somewhere else but if you want to be treated like family go here. I cannot say it enough Thank You so much :) please let me know if there is a corporate email I can send praises to because you all deserve it.
Went to this location with a transmission leak in October. The manager Derek and his staff were extremely professional and polite. Even though it was bad news and the transmission needed to be repaired, Derek was kind enough to troubleshoot and inspect the car at no cost. I will gladly be going back to this location with any car maintenance needs in the future.
I really enjoy Meineke, I dont mind the drive to their locations. I purchased a 5 pack oil change in 2017 and just completed my last one. The service they offer is great and they know about cars and if they dont they will figure it out for you. I would glady be purchasing another 5 oil change package.
They fixed my brake light so quick and was the best experience. I thank God for them.
Brett was absolutely amazing! I will definitely be back.
My vehicle had a verity of issues and oil leaks. The advisor Derek, Tech Ned and crew were able to look at my vehicle sooner than I thought since I did not have an appointment. After it was looked at I was provided a text that gave me a link showing the analysis of my vehicle with actual pictures of everything for me to review and talk about on the phone. Derek kept in good communication with me, the issues were fixed, the oil leaks were isolated, fixed with new gaskets, no more leaks. Thank you guys great job.
Well I was happy leaving you one star but sense you think this is a fake review I actually had some work done on a car and had a spotlight installed and the thing must have been wired wrong because it just goes in and out. Id love to have it fixed. Id be happy to come to the store and have that done when I originally paid over a 100 dollars and supplied most of the parts. It would be great if it worked as promised.
Very helpful among fast serviced was able to get tire replaced and go get burger king from across the street in the connected lot. Very nice mechanics and giving tips is allowed.
Good and friendly service all around.
I love taking my car to Meineke, the staff is very knowledgeable, and friendly, Ive brought my care down there 3 times for 3 different issues, and I always leave satisfied. I will always recommend Meineke on 51st Ave and Glendale to all my friends.
Very professional, very nice. They showed me what I need done instead of telling me. They corrected another shops mistakes. Would recommend them hands down. Thanks so much for keeping my car on the road and at a affordable price.
The gentleman were fun and funny, they really know their how to work with people.
DO not take your hybrid here. First off. I booked online for 9:30 oil change. Came in he seemed to have zero idea that I had booked and what I needed. I asked them if they do priuses. He said more tines than you can count. Yet they had to pick up the supplies later and had a hard time getting to everything. It is now 3:30pm and I am still sitting here in their office. Because they broke a wire causing the synergy battery to go into panic mode. I took it back over immediately. Only for the tech to swear to me he did nothing. Only for the owner to finally tell me he did indeed do something wrong. Which I had to beg for them to talk to me about what was going on. Now we are waiting for them to fix their mistakes. My car was supposed to be done at 1:30 didnt finish until 3:00pm and they broke it and would barely talk to me. Avoid this place at all costs. Just fyi. No my synergy battery was fine till here. It was replaced brand new 5 weeks ago so seriously watch out if you take your far here. Also as a follow up they did a point inspection which was NOT requested. The pictures and the inspection they did were sent to my email half of them were of my car and the other half of someone elses. Bad bad bad service.