SUCH amazing work!! A large selection of items and gorgeous and creative monogramming! THE BEST customer service!!
Great place!
Quality work, reasonable pricing and they really came through for me in a pinch! I brought in a baby gown to be monogrammed and explained I would need it ASAP as I might deliver soon. They rushed my order for no extra fee and my item was ready the next day-which is the same day baby was born. Now he has a beautiful gown to come home in!
I dropped off two rolling luggage items to be monogrammed. I was glad their machine was able to accommodate these items. I liked the fonts they have as options. There were a lot of colors and fonts to choose from. The woman was helpful when I dropped them off. When I picked them up, and I realize it was four days before Christmas and they were very busy… But one of my fonts wasn’t exactly like I chose (had a lower case letter instead of upper case) and the other item had several small frayed threads. She did offer me a refund, But otherwise made a comment that “people don’t normally choose that font because it doesn’t look very good”… And I just felt like that was pretty rude. And unhelpful. She seemed pretty rushed and ready to get me out of her store . So I’m pretty satisfied with my items but they weren’t perfect. They did get ready sooner than anticipated though, so that was great. Also, they had a sign that they gift wrap all items with purchase, but she told me they didn’t have enough paper to wrap mine
Very nice people, really cute monogramming, cute products. Happy customer. Thanks Susan
Ordered a monogram towel and the thin stitching came off after the first washing. I asked about the stitching when she showed me the finished product, and the lady didnt seem interested in customer satisfaction. Never using them again.
Always great service. They are so helpful to recommend exactly what Im looking for. Great quality products!