These guys are great. Been going here for years. Very honest work, and they make it really easy to drop off and pick up vehicles.
Brandon the manager is amazing, after several car issues and bad experiences other places I can safely say this place is the most honest repair shop in the valley, everyone is so friendly and takes care of you like you’re family, they don’t just try and sell you stuff. This is the only shop I will ever go to now. This place would get more then 5 stars if I could. Thanks you all so much for the service you have provided me and my family I will forever recommend everyone come to you. Thank you again the Brandon shop manager !!!
Customer service is very good & they are reasonable as compared to dealership without any compromise in quality of materials & work. Jose at front desk is very professional & easy to work with. Highly recommend it to everyone.
I took my Tahoe here after having taken it to another auto repair shop that had quoted me which I thought was way too high. At Sun Devil Auto I got the same inspection but was given a way better quote for what needed to be repaired. They were quick, very kind and most helpful. They got my oil changed at the time of my inspection and told me to drop it off in the morning so they could fix my problem. Within a couple of hours I got a phone call telling Ng me to come pick it up. It was y believable how fast they did it. They are so amazing. I live this place and will only take my vehicles to Sun Devil Auto from now on. Honest trust worthy people. I am so happy with the outcome. Thank you Sun Devil Auto.
I had a great experience with the automotive techs there. They explained everything thoroughly and there prices were reasonable. I highly recommend them.
As I was shopping at Home Depot I left and mytruck wouldnt start. My only option was to walk over to sun devil for help. They w no hesitation the gentelman stoped one of there workers to walk over w a jumper pack to get my truck running. I drive it over had them test the battery... Did it in a timely manner . And did not rip me off because they did not even ask me for $1 yes thats right they charged me nothing to test my battery charge my battery and test my alternator and tell me everything is perfectly fine it must have just been a fluke thing.
These guys were amazing. They diagnosed both my cars and explained things in detail that I could understand, the novice I am. I definitely recommend Sunderland Auto 🚘. Very pleased with their professionalism and friendliness. Way to go guys! YOU ROCK!!!
My new go to shop since my old one closed up. Good work and good prices with military/LE discounts. Clean waiting area and clean restroom.They have multiple bays and can usually get you in and out on regular service work. I have had both of my vehicles in for service. They do a complete job of servicing, checking all fluids and pressures and even rotate your tires. So far so good. Thanks José Avalós. Highly recommend.
Awesome experience. I was having issues with my radio and cigarette lighter. Paul was very helpful and nice. Even though they were busy he took the time to help me. Thanks!!! Highly recommend!
It was great. Each year they do my inspections for ubrt.
The gentleman told me a certain time frame, explained everything to me, told me estimated costs - car was completed ahead of schedule and I was charged exactly what I was told. Did not try to sell me any other services- was a great experience. I am a customer for life.
67th Ave and Bell Rd location. Anthony is awesome and they always advise of you potential problems with your car. Oil change comes with free tire rotation which is nice. I would highly recommend Sun Devil !
Tried to make appointment for oil change, they said no need for an appointment, just show up and it will only take 1 hour. Of course I get there and they say it will take longer than that cuz they’re backed up…ok things happen but why not make appointments?? I couldn’t stay that long cuz I had somewhere to be by the time they would’ve been done. Very inconvenient for customers I won’t be returning here!
Awesome customer service. Helpful techs
Sun devil used to be my shop of choice until I used this location. Not only did I get ripped off on price, it took 2 hours to get an oil change with an appointment and even though I specifically asked the guy to call me when it was done so I wasnt just roaming around he completely ignored me and the car was sitting in the lot waiting for me. Thanks for the call buddy. It will be the last time I ever use sun devil at any location.
Always great service. I called one day in advance and got me in the very next morning. Service is always great and speedy. They also gave me advice on my services needed in the future in order to keep running my car tip top.
Great team. Very professional and knowledgeable. I definitely week recommend this group. 👌
This is just my initial review of this location as the repair work has not been done yet but is scheduled for Monday. I dropped off my truck and was greeted by a very friendly technician name Shane. He was straightforward and honest about what he thought the problem was and what the work to further diagnose it will be I appreciated his upbeat attitude and friendly demeanor I will update this post accordingly after I get my truck back next week.
Saw an ad for brake work and went to see what they said. The price was more than twice the ad. I had it done elsewhere for less than their ad price.Reply to your reply. I went to two other major shops and your price was more than either of them.
We did not try this shop but the one on Thunderbird, instead. Both places have high recommendations 😀
I’ve been coming here for years now but was not happy with my last experience. I went for an oil change and tire rotation. I let them know my air pressure was low on one tire to which they said they would check. When I picked up my car, the pressure light was still on. When I asked about it I was told that you have to drive about 15 miles for it to reset... seems odd but ok. After driving 2 days the light is still on. I filled the tire myself and funny thing the light went off immediately. I don’t appreciate being misled, if you forgot to check it, just say so! I don’t have time to waste going back a second time!
Car repair is a stressful, nerve-wracking experience for anyone. As you anxiously sit in the auto shop waiting room, you can’t help but ask yourself, “What problems will the mechanic find? How much will this cost me? Can I trust that I’m getting the best price?”We trust Josh & the rest of the crew at Sun Devil to always provide the best service to us and our vehicles. It’s an advantage that they also have a couple of diesel mechanics to keep our Chevy’s in tip top shape.We always get a call before work is completed to confirm what is necessary and what they see needs to be on the “to-do” list for the next visit.Very ethical and reliable shop. They have done work for family members as well as myself and it has always been a great experience. Could not be happier.Big thanks to the whole staff at this location for always providing an honest and effortless transaction.
My truck broke down in Wickenburg of all places. I called Chris at Sun Devil Automotive and without hesitation he assured me that he would have me towed in to the shop in Glendale. Not only was the tow truck on time but the repair on my truck was ready to be done on the same day as well. My service was quick, professional and affordable. Thanks again for another work truck rescue guys.
Everyone was very nice and did a great job on my car.
My wife was visiting the valley on a shopping trip and the Costco battery died in our 4Runner and Costco could not install it. I called Josh Wahl at Sun Devil Auto and he said I take care of and not to worry about it. He did exactly that and he had Roman install it and did not charge us. This is the kind of people Josh and Roman are! Thank you for giving us the Ultimate Experience! People do business with people not just businesses! Thanks again! A.Perdue
The guy in the front was super awesome, not only I got my oil change in the car, but they did the tire rotation too, no extra charge.
I went in for a free brake inspection and they told me my issue was my rear rotors, so I bought some to do the work myself and when I took off the tire, my guide pins to my calibers were missing and loose. One was completely gone and the other was completely loose. Either they didnt mention anything about it or purposely removed them.
I went into this Sun Devil Auto location over the last couple weeks on two seperate repairs. First time I was having issues with my battery charging and I had recently purchased the vehicle so I wanted them to generally check out the vehicle along with the battery issue. They told me that the alternator was bad and recommended replacing that. They also recommended new brake rotors, brake caliper and engine mounts. Picked my car up everything seemed fine. Then a few weeks later Im having trouble le starting my car again. I decide to take the car back to have them figure out the issue and possibly do whatever brake work was needed. I was quoted about $600 for the brake work preivously. This time as I drop off the associate who did not wear a mask by the way noted that the repair was now $1000. I said that I was quoted $600 last time so he agrees to look have the tech look at the brakes before any work. I later get a call stating that my starter motor has gone out and that no brakes work is needed. The starter motor would cost 280 for the part and 80 for labor. They also recommended I replace my struts which they did not mention the first time. I dont know how I went from needing hundreds of dollars in brake work to none? If there were problems before they didnt just disappear. When I go to pick up my vehicle the same maskless employee hands me a bill for about $550. Which is more than the $360 I was quoted over the phone. They added an inspection fee of over $100 and charged more for the engine motor part over what we agreed. If they had been honest and upfront about these charges I would have had no problem. However they were not. They were purposely deceitful and cannot give accurate assessments of vehicle repair. This is not a place that you trust for an honest assessment or honesty in their billing. I would not recommend this place to anyone for service.
I got a flat tire on Bell Rd right after going through a light at a major intersection. Fortunately I was close to Sun Devil Auto. I asked if they could help me & they said they would. I went into their clean & very cool waiting room while they put my spare tire on my Jeep. They were done in record time & I only had to wait about 15-20 minutes. When I asked how much I owed them, I was pleasantly surprised when I was told there was NO CHARGE! I live in Waddell but I will probably drive all the way over to this auto service center the next time I need work done on my Jeep.
They were able to identify a major problem with my vehicle within a day, I had my vehicle in different shops for weeks at a time while they couldn’t figure out the issue. Definitely recommend this shop to anyone who has a sour taste from other mechanics.
The best discount tire staff bar none.
Courteous. A little slow. Went in for an engine oil change.
Always happy with their service!
I brought my car here and they told me I needed my idler pulley and serpentine belt replaced. They were charging me over $750. I so stressed out. I took it a mechanic shop and they charged me $400 to replace it. Go somewhere else tbh
Waiting room is very clean and staff is very friendly. labor is very reasonably priced and the work is amazing. Highly recommend this shop 👌 👏
Wonderful experience working with the advisor.
The best price around for our full synthetic oil change. Service was awesome my vehicle was in and out in a suffic amount of time with an appointment you were able to look around at the little shopping center thats around it great location
New to the area and was looking for a good neighborhood mechanic. Also was in the need for an oil change and didnt want to go to a Fast oil change place due to some issues I have had in the past...so Found a great, Family owned, local shop which I like! Found them to be very nice, quick and good prices! its nice to have a local place you can trust and the staff were very nice and helpful! One down...just need a lawyer and a Plumber and I am set!! Thanks Josh for the great service this Morning and the advise and info on the leveling kit!
Ive been going to Sun Devil Auto on 67th Ave. and Bell Rd. location for about 5 years now. My experience here has been the best out of all of the car repair places Ive visited. Josh the manager is very cordial and professional as well as helpful and attentive to my needs and budget. Scott works on my truck when I bring it in and is very familiar with it and knows exactly how to pinpoint the problem and how to get it resolved. Hes also a very nice guy. I would highly recommend this location to anyone that has a car with a problem that needs to be fixed.
Pros:-$25 oil change with 52-point inspection. In and out in an hour is their rule.-Front office guys are pretty good (I dealt with Chris and Josh, and they handled things pretty well). I can’t say for sure about the service techs, but I haven’t had any problems with faulty services.-When they make mistakes, they are willing to own them, and make up for them.Cons:-They mark up the price of parts, from what I can tell (but who doesn’t?)-I had parts coming in for my service that weren’t there on the day of my services. It would have been no mice to know they weren’t there yet, because the parts never showed up that day. They can’t control FedEx, but they could let you know ahead of time that the parts aren’t there so you can reschedule. Seems to have been a miscommunication, whoever took my call had me down for an oil change service, so maybe they just didn’t realize they were doing a different service for me that day.-The first oil change I did took longer than expected (didn’t get my car in until 45 minutes after my appointment, and even then it was only because I asked) but they were gracious and gave me a free next oil change. The next oil change took 30 minutes total.
Brake job, ryan was the man. Got me done and out in the matter of a few hrs and changed the oil and rotated the tires.Exceptional work!
Great staff. Great service. Highly recommend this place
Friendly staff oil change and tire rotation was fairly quick and priced well
Roberto went out of his way to help my wife move he car that had stalled in the middle of Bell Road and he refused to take a tip for helping . She had the car towed to the shop that he worked . I was at work in Tempe so it took me about 40 minutes to get there, I had them take a look at it, they found a loose battery cable but could not find anything wrong .I appreciate everything that they did to help us get back on the road .
Very unprofessional, I called yesterday about a transmission issue on 2012 Chevy equinox, I was told by a Sean to bring it in, once we find the issue well call and discuss what repairs were needed, so I bring it in and they want to charge me 115 just to tell me whats wrong but you told me once you find the problem then there is a charge for the work youll do on that problem classic bait and switch, run they are crooks, we already have enough liars running the country we dont need any more. God bless and keep it real .
Always honest and very professional, great service and when problems arise theyre quick to fix them at fair pricing. Ive been going here for 12 years and dont even live near this location anymore but still take all my vehicles here.
Very good service
They were very up front with costs and completed my oil change efficiently. The staff was also very friendly.
Very friendly and helpful. Always a great experience.
Good service. Good price.
I took my car here to get a pre-purchase inspection for my 2014 Ford focus. The cost was reasonably priced and they detailed the different things I need to get this car up to speed. Joe at the front door was cordial and supervisor Josh service was excellent. They gave me an evaluation honestly what needed to be done first by a priority. I appreciate that laid-back approach and were here for you mentality. Looking forward to doing more business with them.
The absolute best mechanics you will ever find.. I wouldnt take my car anywhere else
The guys at sun devil auto are fantastic. They are very timely super friendly and do an amazing job no matter the service. I only bring my cars to them and suggest you do as well if you want high quality great service!
They go above and beyond the call of duty
Great guys great service. They never try to sell you something you dont need. They explain everything that has to be done and why it needs to be done now or soon. They never try to take advantage of you because you are a woman. Love them will always go to them. Thanks so much Sun Devil Auto.
Just went in for an oil change. Quick, and honest, let me know of a few things that need help and didnt push.
They got me in and out with a laundry list of fixes to my new (21 yr old) Suzuki. Mechanic, Brandon, took his time to explain things and reassure me after I’d already picked up the car. The car is running like a top!! Service with a smile. Highly recommend Sun Devil!
Overly impressed with Oscar, Bo and the entire team. Outstanding customer service, can do attitude and very fair prices. Dont think I could ask for more. Thanks!
Okay, I cannot give Sun Devil Auto on Bell Rd in Glendale enough “stars”!! I’ve been a happy customer of theirs for 3 1/2 years after moving to AZ from Cleveland... My 2001 Jetta has always had the best of care, from the knowledgeable service advisors to the amazing mechanics that have treated her with utmost TLC! From simple yet complete oil changes, brakes, exhaust system....too many other repairs done with such expertise! I couldn’t ask for better service... whenever I’d request an appointment I’m always asked “when would you like to come in?” Always accommodating..So a huge thank you to Beau, Josh, Chris, Shane and every single one of you that have kept and continue to keep Miss Jetta running smoothly!And I must add, regarding the Covid-19 protocols..... Bell Rd Sun Devil Auto rocked ‘em all...100%!! The oil change was done in under an hour and I got to sit and relax outside with my book.Again... many thanks to you all!Be well and stay safe~~Cheri T
I like coming here for my oil changes. Customers service is great the never make me feel like I dont know anything about cars. Chris is interested to talk to.
Unprofessional and doesn’t have a bit of courtesy. Booked an appointment for windshield repair on Friday for Tuesday through insurance. Insurance said they would give us call prior to the service. Didn’t get a call till Tuesday noon, so I called them and they said I can bring the car anytime before closing. We asked for an appointment and they insisted on walk in. We arrived around 4.30 pm. They said can not do the job today since the guy who does the repair has to leave by 5pm? What??? Is this the way you do business? THen why didn’t you give me an appointment when I called earlier in the day? Is it that my problem oNly one of your guys knows to fix the windshield? Will never bring my vehicle again here again trusting this unprofessional business.
Great, friendly service! I took my car in for an oil change and asked if they could look into the rattle that was towards the back end. Oil change went smoothly and the tech said I had 2 loose bolts on the shocks. He told me that it was no extra charge for tightening the bolts. They always have gone above and beyond in service! I wont go anywhere else for my car repairs/maintenance.
I dont trust these people. Tire rotation was supposed to be part of the service and they didnt rotate my tires at 2 5,000 mile services, so my front tires wore out prematurely. Also, took our company van there just the other day and now we have stalling out and check engine light issues. Never going back there.
I Am going thru so much an they allowed me to be on top of my cars issues by rotating, oil change, and air and were nice enough to discount my service due to my circumstances
Fantastic service! Didn’t try to nickel and dime me either! I asked about a few things that might need to be done, they checked them and found them all to be good. No hassle
I took a recently purchased vehicle in for some repairs and was not for sure what all it needed. I dont remember the service writers name that helped me but he was very helpful and went above and beyond. There were things I thought needed to be repaired or replaced and things I was not aware of that needed to be repaired or replaced. The service writer kept me well advised of everything that was going on and what needed to be repaired and what did not or could wait. They fixed everything I could afford to have fixed at the time and we made a plan to get to some of the other things fixed as I could afford to get them done. They were honest and up front charged me a very fair price for the repairs they completed. I will be taking my vehicles here for all of my future automotive repair needs.
Sun Devil Auto has become my new trusted auto shop. After several bad experiences with my last shop, I brought my Equinox here several months ago. They have taken really great care of me in each sub-sequent visit. A huge thank you to Bo and team!
Love these guys! They are friendly, work is on time, and done well... and reasonable too Online specials and coupons. Clean waiting area and bathroom. Free wifi and coffee too
Worst experience Ive had at Sun Devil. They told me 45 minutes for oil change and transmission fluid replacement. 1.5 hours later, I ask for an update and they tell me they had to redo the transmission fluid. The Store Manager (Josh Wahl) has no concept of customer service or any obligation to perhaps keep customer informed about why it is taking a longer time than expected. He basically said theyre busy and doesnt think theyre providing bad customer service. He also said I was just sitting in the waiting area and should be the one to come up and ask for updates.Apparently, its my fault that they had to redo the transmission fluid for free and they dont need to keep me in the loop.I will stick to their shop in Scottsdale. Ive never had a problem at that location. This was the second issue Ive had at the 67th and Bell location. Its sad that the chain cant be more consistent. Its also sad that the Store Manager (Josh) doesnt seem to care.
Honestly I always have great service when coming here. Never one bad experience. Can be kind of pricey depending on the service but WELL worth it. Shane (service advisor) is AMAZING. Brings me out to the shop to look at my car so i know whats going on and can actually see it. They have a credit card for payment plans (no interest for 6 mons. I believe). Originally had someone screw up when replacing my fuel pump, advised me when I came in that I needed to go back and get my money back. Remember you pay for what you get!
My wife and I have been dealing with John the manager at Sun Devil Auto on W Bell RD. and I wouldlike to tell everyone what great treatment we received from John and his crew, John went way out of his way to help and please us. it has been years since I have seen this kind of dedication to a business and its customers. I would recommend John and this company to any and everyone. I hopethe owner of this company appreciates an employee like John Erickson. thanks again JohnArt & Leona Wallace
Prices are just unbeatable seriously, the service is great, fast and people are super friendly.
My AC was out for about 6 months and my car was continually running hot. I had multiple people look at it and all had a million different reasons as to why. I finally took my car to Sun Devil and it was probably the best decision I could of made. John, who I believe to be the manager was extremely honest and helpful.. he went above and beyond to try and help me with payment options, got my parts ordered quickly, and Kenny the mechanic had 3 major issues fixed in a couple hours!! Now. I have a car running at perfect temperature and ICE COLD a/c!! DEFINITELY RECOMMEND THIS PLACE IF YOU ARE LOOKING FOR HONEST GREAT WORK!thank you guys!!ashley
Fair and reasonable rates. The staff will take the time to explain everything to you in detail and not pressure you to make a decision on the spot. I had to take my moms Jeep here for some issues it was having. After they gave me a quote they kept the Jeep secured in the shop and gave me a couple days to make a decision to move ahead. A great no pressure shop that does quality work. I have had a number of repairs and maintenance performed on my aging car, and they have kept it running. They also provide some very generous financing plans OAC.
The staff here works hard to get you in and out and soon as possible, no lollygagging! They are also honest with the actual work you need completed on that day, not extra stuff that is not necessary! Was told by another shop that I needed new brakes but Craig said that the brakes still had life in them and it wasnt necessary yet! Thanks for honest and good work! :)
Very great service and competitive prices! Truck runs like new now
They are very professional and seem to be able to combine old fashion customer service and their expertise into a well balanced business model. They are courteous, well trained and delightful to communicate with.
Sun Devil Auto performed a pre-purchase inspection on a vehicle I was considering purchasing. I was very impressed with their thoroughness and detailed explanations of potential issues and future maintenance recommendations. They are relaxed and dont try to sell you on extra services. Excellent!
I have to tell you I was in the waiting room while the reviewer Desz listed below with a one star review was there and this guy was way out of line. The guys at Sun Devil were truly taking care of his vehicle and in a timely fashion. He was there for about 45 minutes and all of a sudden got up and started to yell at one of the counter men for no reason. Then the manager came up and tried to rectify the issue however the “Desz” just didn’t want to listen and was being extremely unreasonable. The sun devil employees tried to explain that the oil change service and the other fluid service he was having performed would take about 45 min to an hour per service and all the guy wanted to hear was 45 minutes. Guess what the guy was out of there in and hour and a half exactly what he was told it would take.I had to make this review for two reasons one was because of people like him and the other because the guys at sun devil auto were extremely helpful and fair with me. Both of the service advisors also apologized to me for having to experience the verbal confrontation. Honestly I almost said something then to stick up for the sun devil auto employees but I just stayed out of it.All in all this is my service center and will continue to recommend them to everyone I know.
There was just alot of tension in the office. And out of everything it took alot longer them expected with having an appointment.
Went here for a leak on my car. The tech said it would be $2000-$3000 to fix the leak. Said basically the car wasnt worth the fix. My husband and I decided to repair the leak on our own. $300 and half a day later the leak was fixed. I now daily the car 50+ miles. No leaks. No issues. I dont recommend this shop.
Why not 5 ? Because bathrooms coffee gets no star 4 stars means fast friendly and fine customer service
The customer service at this location is the best! All the guys working in the garage are very knowledgeable and work hard to fix whatever problem. I appreciate all of the help every time I come.
AMAZING!! They really are good people. I went in one day frustrated coming from a previous fix your car business. They took care of my problems and got me back on the road, safely. They also have several payment options so if youre like me and struggling to make ends meet go to this place. THEY WILL TAKE GOOD CARE OF YOU.
These guys are awesome. Theyre never pushy salesmen and only sell me what I actually need. Ive had headlights go out twice and they hooked me up both times. Great place. Ill keep coming back
These guys are awesome! I had an annoying hum under the good that I couldnt figure out. As soon as I got it to start, the mechanic reached in and punched a tube and it stopped. He said it was the idle intake reader. I said go ahead and fix it. It runs better now, and sounds better too.
Ive been going to Sun Devil Auto for 10 years for my oil change I was just a little shocked this time that their prices have doubled because I have a 2018. We also take all our vehicles over there to be serviced have not been disappointed yet
They always treat me fairly and dont pressure me
Excellent service!
Good service, quick, they do good work and i think they are honest which is what keeps me going back to them
Oil change for $28! The place was super busy yet they were able to work me in without having had an appointment and then only charged me $28 for the oil change!
Fast and reliable repairs at an affordable price!! The service managers are consummate professional and kept me posted on their progress and success on the items I was having issues with on both of my cars (fiat 500 and bmw x3).
Great shop with honest mechanics. Love this place
To top mechanics great customer service
Had my Nissan Titan worked on by this location. Had several oil leaks. I felt they were totally up front and honest with me. Called me every few hours with updates. Seemed very knowledgeable and were very in depth with their explanations. Highly recommended.
Had some major car repairs on several vehicles this past year. I felt like I was treated fairly. Cant say the same for their competition.
They rock. Very straight forward and get-the-job-done-right folk. Thanks for being so great Sun Devil.
The front desk clerk Matt was very helpful, and engaging. He seems to really care about my business here.
Trustworthy service. Ill go back.