Well...the driver was nice.. Office on the other hand...Rude rude rude rude and very slow! Gave it 1 star because I had to.Now you are saying I dont know what Im talking about? Unless there is more than one place named Franklin Wrecker Service in Franklin Indiana this is the place. Your lack of being able to know who I am or why I left this review speaks volumes as to the efficiency of your business.. I retract my 1 star rating to make it ZERO!!

They were very rude,they wouldnt give my friend his house key.I think they should have been nicer.

Lady in the office was very rude not professional at all she was either the manager or just someone that trains employees but very rude. Was waiting for my vehicle heard her saying bad things about someone might have been me but sounded like another current employee horrible service

They make it pretty hard to get your car back. And very rude the entire time

Place is a scam. Hold your vehichle for insurance reasons & then charge you outrageos stirage fees as well as a bunch of additional charges that are unethical if not downright illegal.$566 bucks from Friday at 8pm until Weds at 2pm & i was charged 6 days atorage at $45 a day + $25 storage admin fee plus i was charged a standard hook up rate as well as for every mile they towed & a mechanics lien servive fee of 120 (whatever in the hell that is) they close at noon on Saturday & are closed on Sunday but still chatge you 45 for thst day. Dont know how you sleep at night dude. They were charging me the 120 Mech lien fee the very next day when I went to get it out but couldnr because of your insurance requirements. In fact she told me Friday evening right after it was towed that it was going to cost me 300 to get it out & that included $45 for Friday night storage.plus the 120MLS Fee. R u even legally allowed to inflate your bill like that??Dont I get at least 24 hours before your allowed to charge for storage. Then she charged me another $45 for Saturday even though I had planned on picking it up.

Totally rummaged everything in the car. Didn’t know this was part of your service. Rude.

No facemasks at all none of there employees bad additude and only wrecker service I know that required both people to provide info to pick up a vehicle

Getting your property towed is never especially fun. These folks employ tactics that are designed to waste, delay, and impede the release of your property. Franklin Wreckers own two other differently named companies (Hicks, Greenwood) to give the assumption that providers have a choice in their pick/up or drop/off deliveries. They refused my insurance providers tow truck at their gate, just after “green lighting” the release not less than 90 minutes before. After some kickback, more delay, and verbal exchanges Franklin Wreckers suggested they just tow my truck offsite-so to be picked up by the original provider. Then they recanted again! Now my truck must stay another night. My current bill out of pocket is 450.00 and still no truck! Franklin/Greenwood/Hicks wreckers put more effort into “not”releasing a customers property, then towing. They steal time by wasting everyone else’s, then charge for the privilege. Unless you have money to blow or enjoy gifting cars to wrecking companies this establishment is not for you.

Great company! Great services provided!!

Friendly & easy to work with. Would definitely use them again.

Very nice and helpful.

Traveling from Alabama to Chicago and broke down on 65. Steve was on site within 30 mins, flat bedded my Suburban to the local Chevy dealer. Great service from Steve. Honest guy!

Employees very nice and helpful

Broke down on I65 S, staff was friendly and quickly got me help and back to Columbus

A joke