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Gentry Towing & Recovery
4240 Columbia Pike, Franklin, TN 37064, United States
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Gentry Towing & Recovery

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Th
Review №1

The owner Jamie runs a clean and professional business. I called him a few days before I needed three cars hauled and he delivered as promised. The driver Andrew showed up and handled the job flawlessly. Will definitely be using their service again. Thanks y’all!!!

Ve
Review №2

Id like to say big thank you. You guys were great. My tire blew out in the middle of the night. I called 4 other towing agencies & gentry was the only one that came & rescued us. The gentleman that answered was extremely nice & helpful. The guy that towed us was always sweet & promp. They were awesome. 100% recommended. Thank you

Jo
Review №3

Great experience. Quick turnaround, courteous. Highly recommend them if you need towing.

Ka
Review №4

Nicest guy ever. Super fast and helpful. I would 100% use them again.

Li
Review №5

Only friendly tow company I could find, good price, and got the job done as he said he would. 10/10 He even picked up my extra car parts and moved them with the car (I didnt even ask he did it himself)

An
Review №6

Professional. Answered the call for service quickly and arrived in a timely manner. Nice to know of a company like this when you have a large fleet of vehicles to manage. Thanks!

Vi
Review №7

Arrived quickly and took great care of my truck. Its a 1949 Ford F1 so it was a little more challenging to tow but they did it with care. Only tow service I will use.

Av
Review №8

I was stuck in the snow when I left work around midnight. I truly appreciate the prompt response and the professionalism of the person that responded to my call. It was late on a super cold night so the quick response was an extra bonus. I will use them again if the need arises.

Jo
Review №9

I drove one of the moving trucks from California to Franklin Tennessee. I was towing a car trailer. This was all because my buddy needed help with moving his family to live in Franklin.After a 2.5 day drive the GPS routes me off the freeway down a few city streets and says make the next right and your destination is on the left.Well that was Goose creek Rd. And went directly into the housing track. Snow was covering the smaller streets and there was no place to turn around.I backed the trailer in the field and was trying to get turned around. The rear tires got into the snow and I was stuck.Triple A told me they wouldnt help after a 20 min hold on the phone. I had been texting with Gentry while on hold. They offered to come help and I accepted. They got to me in less than 5 minutes. They had to barrel through the snow to get on the upside of the truck because I was blocking the road. My truck was loaded DOWN!They connected a winch cable and blocked their truck and got me out.Very nice, capable guys! They then followed me up to the snow covered community and guided me to a 3 point turn and made sure I got safely back to the main road.Good ending to a frustrating situation.Definitely would recommend these guys.

Da
Review №10

Swerved off highway into median to avoid rear-ending car in front of me. Would have been a non-event if it was dry, but as I tried to get back in the pavement, my truck slid deeper into the median ditch. Not a good scenario when 6 hrs from home and you still have 6 hrs to go. Tow truck arrived a little slower than expected, but given the weather and traffic it wasn’t unreasonable. Friendly tow operator pulled me back onto the highway quickly and without further event. Dispatcher apologized for the rate, but I thought it was appropriate. Ultimately, they saved our vacation.

Sa
Review №11

Very professional, I have dealt with so many services and salvage yard before and this is the first best experience I ever had.

co
Review №12

Tire exploded on I 65 North, searched Google maps, called Gentrys. They said 20 minutes and by God thats how long it took. Jaimie was kind, courteous and professional. I hope I dont em anytime soon but if I do I saved their number.

K.
Review №13

Anytime you need a tow truck, its not going to be a good day, but Gentry Towing made a bad situation much better. The gentleman showed up very quickly after Franklin PD called and was extremely courteous, professional, and careful with my daughters car. Highly recommended!

Sh
Review №14

My husband and I had our 2020 Equinox suddenly loose power and stall on a freeway exit ramp. The local police called Gentry Towing and they towed us to our hotel. Our car’s electrical system had totally shut down and Jamie’s son was able to figure out the issue. A total lifesaver. All my husbands medication was in the car and all our things we were traveling with. He was so professional and kind and helped ease a horrible situation.We highly recommend this tow company!

Sa
Review №15

I called five different tow companies to help pull my truck out of some mud, the second I mentioned it was “off of the road” everyone else passed on it except Gentry. From now on if I ever get into a situation where I’m “temporarily immobilized” they’ll definitely be the first call I make. Top notch crew that are fair with their prices.

Ka
Review №16

Very prompt and professional! I called to get my Altima towed to the nearest tire store and they were there within 30 minutes. It is not usually a good feeling to have to call a tow truck but I can at least say I called the best tow truck around! I for sure know who to call if I ever need a tow again.

An
Review №17

All I can say is Thank you, Thank you, Thank you. They are the best. On Valentines Day 10:00 pm they saved the day. Thanks again.

Ch
Review №18

Wonderful people, excellent service. Gentry saw that my Kids and I were broken down and stuck around and waited for us to work out insurance details. Very patient and caring, got us to where we needed to go and gave us a lift! My children loved the ride. Our driven was very polite and professional. These are the great kind of business owners and people that make Franklin, TN an awesome place to live.

Mi
Review №19

Great customer service and very friendly! My truck broke down on me and they were fast to respond and had me taken care of quicker then any of the other wrecker services I called. Would highly recommend them to anyone in need of their services!

Ba
Review №20

Met the Owner & Son Nick today. Great guys. Nice Equipment. Showed up timely. Took care for proper loading of my SUV. Very reasonable towing expense. Its a dense busy area here so it was great that the OWNER answered the phone, took the pertinent details, and showed up when they said they would. I learned a few things from them and will use them again. I came from the claims world where I know a thing about towing but Gentry got it right! BTW, my fee for this glowing review is 50% off my next tow (KIDDING!)----------Give em a shot. Youll be glad you did.

Ni
Review №21

I had some unfortunate issues with my car, and needed to be towed from Spring Hill up to Brentwood where the shop is. Their pricing is great, and on top of that, the person that showed up was unbelievably nice and professional. They took care of me with ease.Not only that, but I had another issue with my car just days later (from the issue not being fixed the first time) and had to have my battery jumped off. Gentry again sent a top notch driver out, and not only took care of me, but gave me some great advice to boot. Great work all around, can NOT recommend enough.

Jo
Review №22

Had a tire incident on My HD Ultra Classic out on the Natchez Trace. Nick came to my rescue quickly and PROFESSIONALLY. Two thumbs way up to these folks.. They helped me out when I was in a bind. I give them my highest recommendation!

Sa
Review №23

Called five other wrecker services that popped up first on my Google search. None of them were available at 3 o’clock on a Thursday afternoon.. but one of them did recommend Gentrys. The driver was super cool and got there in a half hour just like the dispatcher said he would. Great experience.

Ju
Review №24

Great business. So fast and helpful. Great attitudes. They will be my first call.

S
Review №25

Highly recommend Gentry Towing. Nick was courteous and great! He handled my vehicle with care and didnt hesitate to assist when I asked if he could place my vehicle in a certain location on my property.

Jo
Review №26

I had a flat tire and was stuck on I-65S right before 840. Nick came and got me taken care of, was incredibly nice and professional, took less time than they had quoted, and were incredible to deal with. Thank you doesnt quite seem to cut it, would absolutely recommend to anyone in the area.

De
Review №27

My truck had a flat tire and I needed help to change the spare. I couldnt find the jack and tools for it but Jamie, who showed up to help, quickly looked up where they should be and we found them! He expertly swapped out the tire and got me mobile again. I am so grateful for the fast response and the friendly and professional service. Highly recommend.

Za
Review №28

Gentrys Towing was incredibly quick to get on the scene and get my truck towed. They are super friendly, fast, very easy to work with and all around great people. If you need a towing company that keeps people in mind, Gentrys is the place to use.

Ke
Review №29

Always on time, always careful with my vintage cars! Hands down the best towing in the Franklin and Nashville area!I will only call them for my towing needs!

Au
Review №30

Mr Nick was very helpful and considerate with my situation. He even sent one of his guys to pick me up and also cut a bit off of my bill I have to say they were the best people I’ve dealt with definitely recommend them for any of your towing needs.

Ti
Review №31

I have have used gentry towing a lot . Every time my car breaks down that’s who I am calling . Never disappointed they are always fast to get to you and to get your car home . They have even unlocked my car when I locked my keys in my car . Wouldn’t recommend anyone else . They are the best .

Ro
Review №32

Fast and easy tow! Great work..Thank you guys!!

Jo
Review №33

Gentry’s owner dispatched a driver to pick up our family van to take to another location for repairs and the driver was on time and dropped the van exactly where we needed it in perfect condition. I will call Gentry’s again! 👍🏻

Ha
Review №34

Quick response. Clean truck. Friendly service.

Al
Review №35

Great and fast service !

Br
Review №36

Best towing company Ive ever had to deal with. Hope to never have to use them again, but only towing company Ill use moving forward.

Th
Review №37

Gentry Towing was great! The two gentlemen that came to get my car were quick and easy. Had to have my car towed after all the oil leaked out for some reason. They also let me ride with them to the dealership. I hope to not need them again but if I do I will give them a call.

Ja
Review №38

Gentry Towing helped me out big time today. I had a flat tire I couldnt change. They got to fast and did a great job! NIck and David came out, found the leak ( which saved me $214.00 and did a great job getting me off and on my way to get the tire fixed. They even gave me the name of who I could have fix it fast and efficiently without them trying to sell me a new tire. Great jon fellas and THANK YOU! Ill tell all my friends to use you!

Vi
Review №39

My only choice when it comes to Towing - Great group of guys w easy & reliable service. Save their phone# Im tellin ya

Br
Review №40

Nick is the most personable and friendly tow truck driver in the area. I would highly recommend using them if you need tow service. They are fair and square!

Ma
Review №41

My Harley motorcycle was having electrical issues and I was stuck in Liepers Fork, Tn and needed my bike towed to the Harley dealer in Franklin Tn.It was late Sunday afternoon and Gentry’s showed up and saved the day. Very professional and awesome customer service above and beyond.Thank you to the driver and owner Jamie Gentry who showed up as well.I highly recommend Gentry Towing and Recovery about all others !!!

Dr
Review №42

They got to me quickly, within 30 minutes. This was just as the Superbowl was starting, and they answered the phone! Towed my goldwing home after having hit a deer and puncturing a radiator. 10/10 would call again!

Da
Review №43

Top notch for hauling anything from classic cars to exotics.

Information
20 Photos
43 Comments
4.8 Rating
  • Address:4240 Columbia Pike, Franklin, TN 37064, United States
  • Site:http://gentrytowing.com/
  • Phone:+1 615-772-6149
Categories
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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