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Resort Nail Spa
4500 Heritage Trace Pkwy #120, Fort Worth, TX 76244, United States
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Resort Nail Spa

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Em
Review №1

I’ve went to this nail salon three months ago and Lan had done by last 3 sets. She is very detailed oriented and careful with my nails. Lan is both an amazing and sweet nail tech and she impresses me on every nail designs she does! I’ve been wearing acrylic for the past five years and Lan is BY FAR the best artist i’ve ever had.

L
Review №2

Megan is the best. Always takes time to show and tell you about color and find out what you want. Very explanatory and polite. The best nail person I have ever had in 30 years of having my nails done.

Su
Review №3

The picture on the right is what I wanted but Lan ( lady who work there) ended up doing my nails on the first pictures. I didn’t like it at all. Those stickers looks messy and she tried three times to ended up looking like that.Unsatisfied with their service.

Iv
Review №4

I enjoy doing my nails here💅🏻, nice place, good staff and several beverage choices! 🍷🍸🍹🍾

bh
Review №5

First when i came in they took 3 hours and even after that i had to come again and get all my fingers done. After I came again and got it done, its not even been full 2 weeks that one of my nails got broke. And, then other 2 came off as well. I called them and asked if they would charge to fix it and they said no but when i visited them they said they would charge for the 3rd nail. They also talked very rudely and said you should have called when the nail broke. They make me wait for 45 mins to fix it. They also tell me that they only could do the french and not the design and do this last time. They does not even charge less. I paid $60 for getting my nails done and even after giving a guarantee that nails will last 3 weeks, they do not take charge of it when they provide poor quality. I am not going to go here again.

Em
Review №6

This place is not good. I got my nails done for homecoming and the lady was very rude to me. Also got told it was $50 at the beginning for what i wanted and it ended up being $65 just for nails plus my toes so it was $100 in total. and the nails were done poorly, 2 came off within the first week already.

Jo
Review №7

HORRIBLE!!! Very unwelcoming when I first arrived. My nail tech kept dozing off and I had to ask her a few times if she way okay. Save your money!

Ta
Review №8

I have gone to Resort Nail Spa for a few years, minus pandemic time. Everyone was always nice to me and my granddaughter. Now we are both back and happy so far. Thanks to Nick, Amy, and now Sue.

Ca
Review №9

They always do an amazing job on my nails, have taken family and friends because of the exceptional experience every time I get my new sets. Love it!!!!❣❣❣❣❣❣❣

Ro
Review №10

It was a wonderful massage experience they offered me red Cabernet wine while I was waiting which is my favorite drink for relaxing. And then the massage was wonderful

Le
Review №11

My nails look horrible. The nail tech cut me several times and by the time she was done, I had cuts all over my fingers that were dripping blood. She argued with me about the length that I wanted and I finally just let her do what she wanted because she wouldn’t do what I wanted. My nails are bumpy and all different shapes/sizes. Very disappointed and my fingers are extremely sore from all the cuts. Will not be coming back.

ar
Review №12

Went here 2 Sundays ago for the first time. There was a specific design I asked for that I didn’t feel like the technician(s) spent time to make look precise... plus my acrylic is already starting to recede and other places have lasted me longer. I do like the silver flakes and I kinda like the shape of my nails. Looking at some of their designs on their photos, I was expecting better results for myself.

Ru
Review №13

I enjoy going to this salon. They have very good techs, good customer service, and Happy Hour Specials that allows me to get more done for my money. I also enjoy the complimentary wine (drink of your choice).My most recent tech Kelly did a awesome job on my nails and was able to put my team on my nails. Thanks Kelly.I highly recommend

K
Review №14

My daughter and I stopped by Resort Nail Spa at 5:00 on a Tuesday, and we did not have an appointment. I wanted a pedicure, and my daughter wanted a dip manicure. Megan did the dip manicure, and Danny did my orange pedicure/massage. They were both phenomenal. It was the best pedicure and foot massage Ive ever had! And my daughter is very picky about the shape of her dipped nails, and Megan rose to the occasion (as you can see in the photo). I highly recommend Resort Nail Spa. It is lovely and very clean, and everyone was very welcoming and kind. Thank you for squeezing us in and for doing such a superb job! :)

Me
Review №15

My nails look terrible. Everyone was really nice but they did an awful job. I’m going to go somewhere else to have them fixed.

Ma
Review №16

I used to go here quite often, I just moved back from Montana and didn’t see the usual owner who has been so sweet. The music inside began to skip like crazy for at least 10 minutes which was not exactly relaxing, and too make things worse my nail tech nicked and cut at least 9/10 nail beds. 2 of my nails have broken off within 3 days of getting them done.. unfortunately I don’t even want to go back to get them fixed. I don’t know the woman techs name but she was older and incredibly rough on my hands.

Ar
Review №17

I just got a pedicure and girls and boys they are amazing. I felt so relaxed and legs and feet feel like smooth butter.☺

Li
Review №18

This is the 2nd time I went here, the first time the lady did a good job on my nails, they were all even and edge to edge and thicker like you would expect from dip nails. This time around I feel like it was a fail even though I pointed the problem out to the lady. My left hand is “good” my right hand not so much. She did not go to the cuticle and there is a lot of naked nail showing, this is going to send my ocd brain bonkers. She insisted it was fine and how it was supposed to be. When I showed my friends who are experts at dip nails they said I should go in and have them redone. I think I will find a different salon.

Va
Review №19

Today was my first and last time at this salon. I recognize the changes with the current pandemic, However, communication was quite limited. I was a walk in with no apt. I told the woman that I had many other things on my schedule and could come back but she said they could do my pedi now. I tried to tell the woman at the front my concerns that Im picky and like a tech that is skilled in polish. She ignored me as if it didnt matter. I specifically said I am more than willing to come back later if she felt like Id be a better fit for someone who was not currently availabile. She placed me with the sweetest guy, Tom. But communication was an issue. I told him I cannot have my nail cut on the side. Not talking about the cuticle but the nail. The first thing he did was get under my nail on the sides and thank GOD, I pulled back and said no no no. Unfortunately, the massage felt more like a caress. There was zero pressure and I felt no joy from my fave part of a pedi. As he began to paint my nails, I knew immediately there was gonna be a prob. Polish and cuticles are still very present all around my nail bed. You can see the bottom of the nail has two very different layers. It was clumpy. Overall what should be relaxing left me in anxiety. I didnt even get my nails painted. I will say they lady that came over and painted my big toes to correct the error was amazing. Just a terrible experience and wont be back and do not recommend.

To
Review №20

My daughters nails look like a 3 year old did them! $57 for a kids Gel mani and a regular pedi. So I asked this lady to fix my daughters nails because they were a little messy. She had the opportunity to fix them, and Im not sure what she did but she didnt do much! There were parts of the nails that werent even painted!!! We walked out and my 10 yr old daughter said the lady wasnt nice after I asked her to fix them. I looked at her nails and they were still messy and not fixed!!! I hate confrontation, especially in front of my daughter so I made the mistake of just driving off. I should have went back in and asked AGAIN to fix. Instead, I decided to move on but at least share my experience. I was very disappointed. Especially when you spend $100+ on nails! Ending on a positive note: Ive been here about 3 or 4 times before (without my daughter) and the service was okay. Nothing to brag about though.

Ch
Review №21

A great place to go for service i really like it close to home and i really like my nail tech thanks

Co
Review №22

Nancy was amazing, love how the ombré turned out!! Can’t wait to do it again

Pr
Review №23

Took an hour to get seated with no one in there. I only wanted to get my nails off... a quick 10-20 minutes and they couldn’t help. The lady that was helping me was pushing so hard for me to get a color when I only wanted to get my nails off. So unprofessional. Do not waste your money going here.

Tr
Review №24

Jennifer did an amazing job on my pedicure!

Br
Review №25

Very nice, excellent staff. Good experience... I will be back.👍🏽

Ja
Review №26

The people at this place are really nice me and my daughter went for Mothers Day. We have Anna and Su Su. And they did a great job. Will be making appointments with these two ladies when we go again.

Fa
Review №27

I would go there for dipping nails, since I did once and I liked the way she did it with care hence the result came out good.But this time I did Gel nails with manicure and it just very basic

Ca
Review №28

Came here on my lunch break for a gel pedi. Quality service and very friendly. Got me in and out on time and was very professional. I would come back again.

le
Review №29

Worst set I have ever gotten in my life. Every single nail is crooked and misshapen. I just want to rip them off

Ty
Review №30

Great place to go. Came in after a rough week and sat immediately for a pedicure and was treated really well. Very relaxing trip.

Pa
Review №31

Best Nails Ever! I highly recommend them. Angel did my nails the first time and I got lots of compliments. Tina did them tonight and they are Fantastic as well.

Ki
Review №32

First time here. Jennifer did an amazing job on my nails! Very clean and thorough. I will definitely be back.

Kr
Review №33

Great customer service and never disappointed in my nails!! #Blackmatte

Je
Review №34

Danny does a great massage! Love my toes💙

Di
Review №35

I am writing this review and still in chair so good couldnt wait to give a review!!1st time for my husband and I JLO IS AWESOME 🙌🙌 HE WORKED MY FEET BACK TO Life! What makes them so different?1 they have a great selection of drinks2 they have plenty of chairs to is spread out3 JLO IS AWESOME ⭐⭐⭐⭐⭐4 JLO IS AWESOME 🙌5 JLO IS AWESOME 🙌 he made the date night so fun!!

ro
Review №36

This is my all-time favorite nail salon. Jacqueline is always friendly with her greeting and Tammy is the bomb with my dipped hombre coffin nails

Ja
Review №37

Thank you Kim for my beautiful nails for Halloween!

La
Review №38

Absolutely loved my experience. I went for just a basic mani/pedi and they sat me right away. The overall atmosphere was upbeat and the decor tasteful. Once I am ready to start getting dipped nails and gel pedis again, I will definitely be coming here.

Ch
Review №39

This is my second time to visit the nail spa. The staff are nice and pay attention to detail. Go visit Amy and Danny!

Sh
Review №40

Was told a 20 minute wait.. sat for 60 minutes & finally... if you have All Day to wait, go for it...

Ki
Review №41

Really loved the service, nails Pedi and lashes!!

De
Review №42

This place is terrible they rushed on doing my sister nails I brought my niece to do their nail I had already paid for them to get done and the lady wasn’t being patient she kept saying she doesn’t want to do her nails bc she’ll move so I told her just to do them because I had already paid her and it would make my niece happy then she said we are really busy but I kept reminding her I had already paid and we waited patiently. She just kept shaking her head and smacking her teeth extremely rude not to mention my niece has a disability but was patient with the nail tech the lady was still rude.

LL
Review №43

The service here is professional, friendly and fast. The pedicures are the best. My feet stay soft for weeks. I have not tried any of the other services but if the pedicures are any indication, the facials have to be great too. Plus they have really good step in place to protect clients and staff against COVID 19.

OG
Review №44

Although they have an ENTIRE list of services, the hostess tried to convince me to get the dipped powder. Weve had this conversation many times before, so I dont understand why I have to spend 7-10 minutes building a case for what I want (when a simple overlay is part of their normal services). After talking to each other, the nail tech that was on standby reluctantly agreed to fulfill my request (while still trying to convince me to get a different service). At that point, I decided it was best not to take the chance on a botched service (which has happened before). So I simply had her soak off my gel and give me a regular manicure (with no polish). Going to the nail salon should be a relaxing experience, but Resort Nail Spa is not customer service oriented. They may be less expensive than some of the surrounding nail salons, but you get what you pay for. I will not be returning.

Ya
Review №45

I went to this nail salon to get my nails done. I did not make an appointment. Nails were Dip. I was greeted right away shown where to sign in and was seated promptly. I waited about 15min for a tech as they were busy but the Manager (guessing) had me pick out my color and offered me a drink. They had water, wine and mixed drinks from what I could see. My tech was Lynn. She did a fantastic job on my nails. She had great technique and was very professional. We spoke but not the entire time. Which I loved bc I was able to engage and get my me time. I will definitely be returning and would highly recommend this location. Great location, prices are fair and amazing experience. They also have a happy Hour during the week.

Ma
Review №46

This was my first visit to Resort Nail Spa was outstanding.

Gr
Review №47

My first time in, no wait. Nice staff. Andy did great on my dip nails. They are even, shaped nice, and beautiful. Will be coming back next time!!

Je
Review №48

Fantastic experience. Joy and Tom worked on my nails and they did a fantastic job! I will definitely go back. Pricing was great. Service was amazing!

Je
Review №49

You can always count on Resort Nail Spa for a great experience and nails that look fabulous! The salon is always clean, and staff is very friendly and professional.

La
Review №50

They are doing an excellent job with Covid-19 (except girl who cashiered at 4:30 with our mask). The 2 people that the help me did an excellent job!

Ca
Review №51

I absolutely love going here, the technicians are very talented and have done many amazing custom nails for me.👍👍👍👍👍👍👍

Ch
Review №52

My toes looked horrible before and now there gorgeous

Ca
Review №53

What an amazing experience! The wife and I just left feeling like royalty! Jaquelin was amazing and remained on top of our comfort! Lynn provided the best foot massage, pedicure, and back massage I have ever had! She was absolutely fantastic! We were utterly in heaven!!! We have finally found our own little slice of heaven. Amazing staff and quality service. I will be back next week!!! Highly recommend!!!

Sh
Review №54

My daughter-in-law and I have been going there for nearly two years and have never been disappointed. Always a pleasant fun atmosphere! The staff is excellent!

Ca
Review №55

I’ve been going here for months now and I’m always impressed. I go here for dip nails and they have such an amazing color selection -and they’re actually organized by color so I can find precisely the color I want without going through a bunch of unorganized books or swatches. Today I had Kelly and she was great and super sweet! Highly recommend!

An
Review №56

Love getting my nails done here. They do a great French dip manicure. Tina Tom & Simon all have done great nails for me. Simon stayed an hour late to finish my nails! I really appreciate the good service and nice atmosphere.

An
Review №57

We love coming here. We always request Nichole and Ann and they always take great care of us. My mother and daughter have also become frequent customers.Great spot! The wine is always great too!

Je
Review №58

This is the best nail salon that I have ever been to!! Where do I begin with my compliments...well the salon is extremely sanitized and clean, the hostess Jacqueline in the front always greets you with a welcoming smile. The nail technicians are all so patient and gentle, I myself are very rough on my nail and after I get them done within the week of doing them I always crack, break do to my own negligence..always something and they will fix it as a courtesy no questions. I dont know how many countless times I run in and need to get my nails done without an appointment and Jacqueline would say No PROBLEM, sit down, who would you like She is always quite clear on prices, just so there isnt any misunderstandings. They are the ABSOLUTE BEST!! I CANNOT SAY ENOUGH ABOUT THIS PLACE ....I LOVE IT !! JACQUELINE KEEP UP THE GOOD WORK, YOU ALL ARE THE GREATEST AND I AM FORTUNATE TO HAVE YOU IN MY NEIGHBORHOOD!!! IF I HAD TO GIVE YOU A RATING IT WILL BE A 10 TO THE 10TH POWER! YOU ROCK RESORT NAIL SPA!!!!!!!!!💅💅💅💅💅💅YOU HAVE MY BUSINESS! I WONT NAIL CHEAT ON YOU!!!!

Ke
Review №59

Definitely my go to nail salon from now on! Staff was super friendly! Place was very clean and prices are so reasonable

Mo
Review №60

Awesome customer service. Joy was wonderful. Very attentive and I am extremely pleased. Will definitely be going back.

An
Review №61

Amazing experience, Nikki and Letty were so nice. They were very thorough and took their time. I will definitely be back.

Ma
Review №62

Great place ...the people are really nice

Kr
Review №63

Love this salon. Everyone there is really nice and they do a fabulous job on my nails and toes. Ive been going for a year now and will not be going anywhere else. This is for sure my regular nail place.

Ge
Review №64

First things first, this establishment does not know the first thing about customer service.They lure the customers in by claiming they are deducting percentages off of their services, which is most definitely a scheme.My last visit, I asked for a pedicure & gel polish on both my hands & toes. The work was rushed & my nails & toes both had smudged polished near the cuticle areas. I asked them to fix the smudges & I was met with confusion & resistance.They did not want to fix them at all or issue a refund. I was charged $85 for their services & get this—that was a discount. Their work is not professional or competitive enough to request such prices.I was not the only customer complaining or requesting a refund. Several of us were very upset & they did not issue any money back or deduct any more off of the final prices.I understand that we received services but if multiple customers are not satisfied with services, there is definitely a training & technique issue that needs to be addressed within this establishment. It was my birthday celebration & my nails & toes were a travesty. They should be ashamed that they don’t care about their paying clientele.Simply put, I would not recommend anyone to go here—as you can see from my experience, customer service & good work are not their concern! Happy New Year everyone!

Ka
Review №65

Very good .. excilent..

Ro
Review №66

Such a friendly, clean and welcoming atmosphere at Resort Nail Spa. I got a manicure today and this was the first time I have gotten my nails dipped. My nail technician was Lynn and she did an exceptional job on my nails. I will recommend Resort Nail Spa to all my family and friends. I will continue to get my nails dipped and be a regular at Resort Nail Spa. I will be asking for Lynn as my regular nail technician. Thank you Lynn.

Mo
Review №67

Great pedicure today from Tiger! Will definitely be back. Clean, nice ambiance and excellent customer service.

Ch
Review №68

I went here for the first time today got dip nails. Jennifer was the woman that did them and she did a fantastic job! She took her time and I could tell she genuinely cared and wanted to make sure they looked good. I’ll be coming back and requesting Jennifer again!

Ke
Review №69

Andy is my new favorite nail guy!!! He is careful to listen to my concerns and has never hurt me. Staff is always friendly and helpful. They take very good care of me and my daughter. Love it here!!❤️

Sa
Review №70

Kim always does an excellent job on my nails and pedicure. Clean, pleasant atmosphere. Staff friendly and professional. I highly recommend Resort Nail Spa.

Ta
Review №71

I love this place I personally choose this nail salon 💅 for nails because every time I come here jaqulen is so sweet and helpful, she even mixes you a great cocktail while you get a relaxing pedicure in the beautifully decorated salon. Feels high end. I love the atmosphere. Always a good time

Ca
Review №72

I had a wonderful experience here the last 2 times Ive gone. They are kind, do a great job on my nails, and have fun beverages at no extra charge. I feel so pampered each time!

D
Review №73

Experience is always positive. Ann is the best!! She does great freehand work on my nails. The place is clean, sanitary and ALL staff is super friendly. Only place I go to get my mani and pedis and even my husband gets pampered Diamond is his gal. Highly recommend u experience it!

Ap
Review №74

When it first opened I really liked my experience here so I went for a second time and it was kinda bad. They cut me really bad on my toe and it burned all day because she put some blue liquid on it and it burned worse then alcohol. The staff didn’t even offer to give me a discount.

Sh
Review №75

They did a great job, my hands looked refreshed. The massage was GREAT!

Te
Review №76

Not a good job for 35 dollars at all. I realized 2 hours later that my feet were not scrub well neither my nail polish looked good plus the tech started with almost cold water

Lu
Review №77

First time here and was warmly created right from the start. Had my nails done with Tammy and absolutely loved it. Have been looking for someone who gets it right and she nailed it. Loved it. Very recommended.

An
Review №78

Always happy with the staff overall BUT love my technician Andy! He does an excellent job every time!

Am
Review №79

Excellent service, quality work. My nails look amazing! 😁

Gl
Review №80

Loved this Salon, Ann did my Nails & did a FANtastic job! I had been looking for a new Salon as my previous one the Teck who did my Nails was no longer there. This was my 3 place to try. Ann was very gentle, did a great job & did it in a timely manner. The Salon has beautiful decor, as well as refreshments & a fabulous assortment of colors for the Nails & the Toes are not left out, the Pedicures they offer are as luxurious as the Manicures. My Husband had a Pedicure and Nicole is his new best friend. We both enjoyed our our Salon Date, which we look forward to every month💋🍀

Ty
Review №81

After getting gel done on my nails, the very next day they are chipping! I go back to get the one fixed and ask the lady if she can fix some others and she says no because they dont need to be fixed. Now nails on both hands are chipping quite a bit and the nails that were supposed to last through spring break are gonna have to get redone- somewhere else! I keep giving the place a chance but I am never coming back they are awful, unprofessional, and sloppy.

Ra
Review №82

Disappointed that they offer styles that they then say are no good. Why add it as a choice if its not good?? I was excited to try this new (to me) foil option which happened to be perfect for my sons graduation but evidently the products arent good ( which he also said about chrome which is what they put on my nails 3.5 weeks ago)Honestly seems more like some techs dont want to do it & others do.** Edited to respond to the owner.The chrome wasnt the issue it was the FOIL design he said was no good, then I picked a chrome and he said it doesnt last long & I told him the chrome I walked in with was 3.5 weeks old so I was confident it would be fine.Service was ok otherwise I was just bummed I couldnt get the Foil design & didnt understand why it was offered if it is no good.

E
Review №83

Absolutely love this place. Always beyond satisfied when I leave. Very friendly, personal, and professional.

Mi
Review №84

This is my go-to place for my spa days. I’ve been going here shortly after they opened. I always schedule with Trish!! She always does an amazing job! She’s a total sweetheart! The other staff are all very friendly.

Ra
Review №85

Visited for the 1st time today and had a terrific experience! My dip looks fabulous thanks to Amy...she was so sweet and took her time to be sure my nails looked perfect! Ill be back for sure!

Kr
Review №86

These ladies are amazing. Will definitely be going back

De
Review №87

The nail techs do not know how to properly use their Dremel tools, which completely ruined my nails! 😑 One of the techs Danny even took off my real nail completely and it has been so painful. Do not go here to get your nails done or removed!!!

Pa
Review №88

Kelly did an amazing job. She left my nails just like how I wanted them and the people were so polite. Definitely recommend!

Ka
Review №89

Decor is beautiful and customer service great but price is a little on the high side. Been here for a pedicure and be ready to puzzle over what options to choose. Why do you have to have so many options ? but having so many options also is a benefit for some.

Vi
Review №90

Love this nail salon! Very clean, sanitized instruments and friendly attentive staff. If you are doing a dip, Trish is the best!

Ch
Review №91

I’ve been coming to this salon since it opened in the area! I love it here. Very clean and great service always. My nails Always come out great!

Bl
Review №92

Horrible service! Went back to get few of my nails fixed and the manager/owner was rude. I did not appreciate the way I was talked to. He had promised to fix any problems if I was not happy or satisfied yet that was not the case. As customers were coming in and getting seated they were asked if they wanted a drink. Not once did I get asked if I wanted something to drink. Since I was probably there to get something fixed there were not friendly as when you are there to get a service done. Never going back!

La
Review №93

Tina was awesome. I had to bring my busy 4 year old son & she was very patient. Ive been coming there since you opened and the entire staff is awesome!

De
Review №94

5 of us went in together. We had to wait for about an hour before they started. The lady that did one pedicure could not under stand what was wanted, so we gave up let her do what she wanted. 3 of the girls had nails pop off the next day. We went back to get it fixed correctly and they wanted 10.00 per nail to fix their own work. Never going back.

Je
Review №95

Nicole gave me a wonderful pedicure last week. Staff was very courteous. I came back this week and brought my daughter for a manicure and had another great experience.

An
Review №96

Very friendly, clean, accommodating, fast and GREAT price! I will definately be back.

Je
Review №97

My nails wasnt sealed properly and I ended up with a fungus

Ge
Review №98

I had Megan and omg she was the best!! I haven’t done my nails in a long time and she just gave me hope bc now I found a great place to do it at, at a reasonable price and I just loved it!!!

Ai
Review №99

I love Amy’s work she did awesome in my nailsShe really took her time to please me !!!And Diamond did a very good pedicure also

ni
Review №100

Andy was awesome! This is my second time visiting, service is really great. I am not one to get my nails done often, but when I do, I like when it is good service and timely but not rushed... that is exactly what this was. Twin the girl at the front desk is so cool and totally ok, with my wavering and indecisiveness. Thank you guys. Oh and by the way, the other customers rock!

Information
100 Photos
100 Comments
4.4 Rating
  • Address:4500 Heritage Trace Pkwy #120, Fort Worth, TX 76244, United States
  • Site:https://resortnailspafortworth.com/
  • Phone:+1 817-562-8808
Categories
  • Nail salon
Working hours
  • Monday:11:30am–5:30pm
  • Tuesday:9:30am–7:30pm
  • Wednesday:9:30am–7:30pm
  • Thursday:9:30am–7:30pm
  • Friday:9:30am–7:30pm
  • Saturday:9:30am–7:30pm
  • Sunday:9am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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