Called to place an order for a Forester engine and was fortunate to run into Ember! Process was quick, easy, and Ive scheduled a pickup at the Portland location with no extra cost. Im so stoked to be able to get my engine swapped on my car, and I cant thank Ember enough for helping me out!! Shes a real life-saver.If youre ever in need of parts, their site is reliable, but calling them will definitely save you some time, stress, and heartache from your wallet! Youll run into some pretty sweet people who know what theyre doing and will make sure youre taken care of.
I worked with Ember she helped me out and was very personable! The wrong part was originally sent to my local store and she made it right and sent the correct one directly to my house. Thank you a ton Ember for making my car run again!
Brian and Blain are amazing. I have been here a number of times looking for many small,hard to find parts and their knowledge of inventory has been very helpful. I would recommend coming here for anything you might need parts wise and if they dont have it at this location they will definitely do their homework and check their other locations for what you need.
Went to the Eugene location for some little parts and a bigger item, which was a leather/softex seat set. The seats were supposedly grade A, and BR wouldnt let me pull them as they were on a car, which was too new. so when I got there, they were ready for me, but in terrible shape. Fabric was ripped, back liner was caked in grease, plugs had been yanked hard that the wires ripped out. trim tabs were off and whoever pulled them obviously had grease all over their hands, as it was now on the seats! stiff metal brackets were bent; frame caging was torn away from the cushion. needless to say, i declined the purchase. Next up: the pick-n-pull area. I went to retrieve some little parts for my project car in the area, which I could pull from. the cars were quite picked over, good parts had been destroyed and thrown in the chassis. And after I spent an hour or so pulling, and negotiated the price, it was the same or more than I could find online from the comfort of my chair and house - no pickin needed! the counter worker then told me Im more than free to not buy the parts and just go to ebay for what I need. Well I chose that option for 1/2 the stuff I pulled. Anyway, dying business model, which could be so much more. good parts destroyed other parts rotting in the weather. sad to see.
Pretty good place. The guys at front desk are really helpful
This is my go to place to pull parts. Good people and easy to work with. Big lot of cars. Theyll have what you need.
They are very helpful everytime I call. They are a good source for used parts, at a fare price. Ive gotten 2 tires, a steering column,and an A/C compressor for my car. Id recommend them to anyone who is looking for used parts.
It was another search not only rewarded by actually finding exactly what I was looking for but also a few things I hadnt known I would also appreciate, the cherry if you will as I was exiting the huge selection of ever changing options was the parts I needed were of no huge cost so I was given the opportunity to pay with a review instead of cash. Can you dig it? Well I found a lost sketch book too and well try to calculate the value of art... much like spending a whole like in the pursuit of an existentialist philosophical view. The reward was always never the destination but the journey, the kind of reward you can never appreciate until its finally done and then realize some trips should not be rushed.
Always has a good selection of serviceable parts and helpful staff. Quite an experienceb picking your self.
I went to find a Hubcap, which I brought no tools. Carly at the parts desk loaned me a screwdriver, and gave me several locations of trucks to look at! I was lucky and found some in the bed of a truck. Carly and Blane were very helpful and nice.. I will definitely be back, and recommend B & R To my friends and family.
I was helped by Brian Blain and Josh Taylor. Both are very knowledgeable and was able to help me locate the part I was needing. Thank you for assisting me with this.
Nothing but good things to say about b and r. Helped me located what cars I was looking for, and overall just super friendly service. Need car parts and dont wanna waste you time waiting for it to come in the mail, visit this place for sure. Theyll get you squared away.
Came into B&R in Eugene after not coming here for years due too my last experience here ! Then this cool chick Taylor helped me out and honestly made my day thanks for your help etc crazy when one person can change my views on an.entire store!
Awesome place with almost any vehicle youd need parts for. Staff, specifically Blain and Taylor, is friendly and helpful and willing to make deals with you. Will be back!
For years this wrecking yard has always been fair to my family. Well organized and good knowledge of what is in the yard. Thank you to Brandi for your quick and generous service.
Josh, the salesman at the counter, MINT, super nice, great deals, very professional. By far one the best encounters I’ve had at B&R, highly recommend his service. His extension is 1419. THANK YOU!!
I was looking for a replacement electrical connector for our Toyota Tundra. I went to B&Rs yard and was in and out in 15 minutes -- the desk staff were helpful & polite, and knew exactly where Id find matching trucks, and gave me a very reasonable price for the part. 10/10, would go again!
Blain and Karli are so nice! Came in today to get a random part and they were so helpful! It was a coolant reservoir cap and hose and I have been searching for one since Friday and they helped me out BIG TIME!!! Always love going there. 10/10 would definitely recommend going there for parts normal auto shops don’t have or know what you are even talking about. Thanks B&R!!
Helpful group of guys. Got me signed up and out lookin at parts real quick like. Fair prices and no pressure at all. Mosey out and find your part/parts, take your time to make sure its the right one! This was a 5 star experience
My experience has been positive. Ive purchased over the phone with Sydney and online using the website. Both experiences have been excellent, but when Ive spoken to Sydney she has been able to locate items I could not find on the site, so give them a call if you dont find what youre looking for using the website.Keep up the good work and thanks Sydney for excellent customer service.
Brandi Brian & Kota were extremely helpful providing me the information to locate the parts I needed! Ive been there a few times and Ive always been able to find what I was looking for.
Very friendly service from the lady and gentleman at the front desk and very helpful! The place was huge but organized which made it easy to find what I was looking for. Thank you!
If youd like to be treated like you absolutely dont matter as a customer, this is your place. They will chat with their buddies for hours instead of helping you. If you have any sense of dignity, keep looking. The b&r in springfield is a LOT better.
The guys here provide quick and professional service -- really knowledgeable and helpful.
Usually there pretty good but placed my order on Wednesday was supposed to be delivered Friday. Nv showed. Received no phone call so I called and they had to order one from somewhere else and would be there Monday. Wednesday I call back and they forgot to put on truck. So finally got it friday
Very professional and got the part I needed at the fraction of the price! Will definitely come here for future needs.
Never thought Id be leaving a review for a junkyard, but my experience was so excellent I thought Id share.I was actually in the Boring OR location, but they tracked down a part for me in the Eugene location. They said it would be ready by 2pm the next day. I was on a road trip 1200 miles from home with car issues and figured that was the best I could do. Well they had my part ready for pickup at 830 am!When I showed up I was surprised to see it was a self service yard as well. I had one of the folks print me some vehicle locations and I set off. Everything in the yard was excellently labeled and I was in and out in no time.Huge shout-out to Blain, Karli, and Brandi!
Excellent wrecking yard. Staff are all pleasant and helpful. Lots of inventory on site. Highly recommended. I drive to this yard from Albany because this yard is superior to the yards in my area.
Blain and Brian were OUTSTANDING, great customer service and made my visit as quick and easy as possible
Brandy at the front desk was very helpful! Ill definitely come here again.
This place is the best wrecking yard Ive ever been to. Ive been to many in other states, none were ever stocked half as good as this place. The heavy set bearded dude in the office was very helpful.
They are awesome and easy to work with! Great place for used parts!
Very professional and friendly environment. Extensive pick and pull with knowledgeable staff. Got a pretty good deal for my car too!
Great place for used auto parts. You can easily barter the price lower. Bought a engine years ago and had to exchange it because it was obvious that the oil was never changed during its 50,000 mile life.
Blain and Taylor were very helpful when I came in to look for parts.
Just awesome people that work there. And the employee of was a great help. He still doesnt get the best parking spot
VERY HELPFUL AND FRIENDLY PEOPLE..BEEN THERE FEW TIMES.
BMW X5 and Cadillac parts seem to be fairly available at the Eugene location. The guys are easy to work with and they come up with fair prices on parts. Theyll pull them for me if I dont have the time.Id highly recommend the guys down at the Eugene location because they are very good at what they do.If you found this review to be helpful please like it Thank you.
I always deal with Rick at this location. I have ordered plenty of parts from him. He is always very professional and knowledgeable about finding me the right parts. Highly recommend to anyone looking for used car parts, give rick a call!
Can pretty much locate any used car part easily💝
Paid cash for a few parts! The lady messed up one of the orders and so naturally I asked for a refund! I got nothing but a run around and now I’ve been waiting on my refund check for almost a month now! Trash service is an understatement lol 😂 These guys are a joke
Great experience ordering some calipers. Price is very good compared to here in Canada. Had no issue with paying and shipping as a Canadian buyer.It’s was exactly one week from ordering to my door step and product was exactly as described!
The young lady who works up front Desirae was just the greatest. Very professional and the nicest. I’ll be back there for sure. Without a doubt they are the best!!
Nice people in general, pretty large selection of cars as well.
I work hear an it is a cool place to work if u like cars like i do my boss is the best all the people i work with are great its a fun place to work 4 sure
Couldn’t find the part I needed for my vehicle, had been calling around everywhere. Once I called B&R in Eugene and spoke to Jeremy Leighton over the phone about what I needed and how it was almost impossible to find this part, he went above and beyond to find this part for me! It was shipped the same day and I received the part 3 days later! Job well done!
Good place for used parts. Large inventory of everything. If they dont have it there they will get it from one of there other facilities. Good job guys. Will be coming back for sure.
I come here often to get cheap parts for my vehicles but this last time I had an absolute stellar experience. Blain at the eugene location was over the top helpful and made it so easy to get what I needed. His knowledge of the yard and vehicles in general is unparalleled in my years of coming here. If you need a part, head over and ask for Blain!
Do not call a waist of time you just sit on hold because no one knows how to answer the phone anytime of day you call so get ready to drive all the way their just for an answer
Travis and his team .was super helpful. Also this is the cleanest wrecking yard Ive ever seen
Great people and great customer service.
I ordered a drive line and they were prompt and helpful. Michael in particular was very helpful in helping me make sure I was able to get the part I needed. Very friendly!
Knowledgeable and friendly staff shout out to Blaine for incredible customer service.
Found some good parts for my jeep thank you you saved me a lot of cash and I didnt have to repaint it
Ember was very helpful on the phone and was able to track down the right part fast.
Staff is knowledgeable, friendly & helpfully. Prices are good, reasonable. B&R is where anyone should go if your looking for a part for every kind of vehicle you can think of at a decent price. U actually go out to the yard & pull the part yourself. Great place when u cant or dont need a brand new part.
Good people there. Cheap prices
Tried getting g ahold of them and even though I use them call back I never heard from them they have poor customer service
I am a shop owner in Sparks Nevada, and have been using B&R for many years and they are always great with good quality parts at a fair price. When I call or email Jennifer Taliaferro, she is always prompt with returning my call or email. Jennifer Taliaferro always takes the time to look for the best parts, and prices, and delivery times. She is great at making sure I know what Im getting, to be sure it is the correct part.I will continue to use this company well into the future.ThanksBrian
Great service fair prices
Blaine and Brandie @ the Eugene Location are kind And courteous and very knowledgeable Excellent Service!!!!!Jonathan Hall
Lmfao their employees forget to give my 20$ deposit back and I live 75 miles from their. The original employee ducks my calls and attempts at resolving, I sit hours on hold just to be told it wont be returned.....what a strong arm joke this place is
Great people Mitchell really took care of me thanku
Great prices just what I needed
Carly and her associates were extremely helpful. I will certainly be back in the future.
I needed a few parts from the B&R on Prairie rd and I wanted to write a review for Jeremy Leighton, whom went above and beyond to find exactly what I needed. Thank you Jeremy for being professional, reliable and treating me with the utmost respect!
Jeremy L helped me look for a part for my car and answered ever question I had.He went above and beyond! Thank you so much
So helpful grateful for your kind employees
Desirae had amazing knowledge of the Euro parts I was asking for and knew just where to look or what to ask. Love her customer service!!
Jeremy L helped me look for a part for my husbands old truck. He answered all my questions and was very professional! Thank you so much, we will be back!!
I miss the good old days when you could call the branch that you were going to and get a straight answer instead of the runaround way to commercialize now. I found the same Factory used part online for half the price free shipping. Got a bunch of running around on the phone get there they tell me that I have it ready tomorrow simple little door latch that they even had one on inventory 2 bolts. Customer service was great at the counter though. Prices are way too high. I think B&R went more in the direction of shipping parts.
Had an issue with color of ordered part but they were quick to make it right.
Lore5 stars and highly recommend nzo was great to deal with . Great help.
The best wrecking yard in Eugene, hands down. The office staff are professional, knowlegible, and polite.
The office staff was amazing very helpful
If this is the shop in Reedsport. Dont bother.
Nice people, very happy they let me go through the yard and grab some parts. Definitely will come back with more tools next time.
Helpful staff & reasonable prices!
Friendly, helpful & efficient
Good Prices.. Good Parts.. and they will work with you if there is a problem..
I have spoke with Ember on a few different occasions and she has always been honest Never felt like i was just another annoying customer! She helped me figure out what is was i need with no hesitation
All the girls and the guys at the front desk are very very helpful. Awesome place to get car or truck parts.
Friendly staff, knowledgeable, and decent prices on your pick and pull parts. Always a plus, because thats one of the reasons a lot of folks go to these yards.
Great crowd to be around when ur feelin like a junkyard dog and getting some cut rate parts for your favorite customers. I love my customers at the Brake Genius and Ill go to the end of the fence line for them!
Every time I come here I have a terrible experience. The employees seem annoyed to help me and the prices they ask for are too high for what Im looking for. I prefer to look on eBay for my used auto parts.
I needed alot of small parts and I found everything I needed I just wish people would be more careful to not tear up one part to get to another
Ember at the front desk provided fast, friendly and very competent service. This is the only place to go if you want used parts at a reasonable price.
Very Eid I did business with them Ive got 31 calls saying that me and another friend were blamed for something that the transaction was mad and I ot anybody I know would do this but why give your name and car all come back in me tricks are for kids shame to the narrow minded humans
Fair deals great staff
A good place you find everything you are looking for and they also let you go see if you can find what you want 😁
I deal with Frank All the Time … he is the best, he makes finding the parts I need very easy .. lots of good deals out there.
These guys are the best. Always helpful and you can find those otherwise impossible to replace parts for your vehicle. You can also save a bundle on more significant parts of you dont mind a little risk on used stuff. In many cases the old OEM part will better than the new Chinese stuff on eBay.
I went to find some parts for my pickup. The prices were very fair after I picked some parts. JJ worked with me and was very reasonable. I wasn’t able to find a specific electronic part but found a damaged one and asked if I could have it for free since it was water damaged and broken. He agreed, which was super helpful because I was able to repair my old part from this damaged one. Excellent customer service!!
Great auto wrecking place way better than others i have been to. They let you pick more and are less wasteful
Mitchell was an amazing worker he helped me out while 9 months pregnant.. very friendly great customer service.. would recommend him to help anyone
This place is absolutely fantastic! Always kind and courteous with the parts im seeking ))
We came in to find a sort of obscure auto part, found it quick and gave us one heck of a deal on it! 10/10 Will most definitely be going here again!
Very friendly staff and the selection of parts grows more all the time as they are getting more wrecking yards. They will pull parts or let you into the yard to pull your own parts. Good quality used parta
I have searched for places to provide me auto parts in a reasonable amount of time with the quality that I need and a price that is easy on my pocket.Unfortunately I have been let down a lot, however BNR auto wrecking on Prairie Road has not only changed my view on used auto parts, but thoroughly shown me that they have my best interest and the quality of my parts in mind first and foremost. The customer service at this establishment Is superb. I felt welcomed, comfortable to admit that I didn’t know what I was talking about, and informed of the information I needed to make the right purchases. I want to give a special thanks to Mitchell Aguilar. I was not only provided excellent customer service but for me also no bullsh** kind of policy.You guy are the bees knees! Thanks again Mitch!