I’ve been a loyal customer for several years. For the past 6 months, they ALWAYS run 30-40 minutes behind because they ALWAYS overbook. Quality is good but if you are on a schedule or get inpatient while waiting, go elsewhere. This will be my last visit.
Got a gel manicure with a little design and they were so kind at accompanying it and executing it well. Service was great and the price for what I got was amazing! Recommend
Overall great experience. Friendly staff, comparable prices, great work. Would return!
Great bang for your buck! You get a great manicure/pedicure as well as experience without having to pay an arm and a leg.
Although I was on time (actually early) for my appointment, I waited15 minutes for a nail tech. I pointed out, on the chart on the wall, the shape I wanted my nails to be. Maybe 2 of my nails had the shape I asked for, here was no consistency in shape of the others. I had to reshape all my nails when I got home. Very disappointing, this may have been the worst nail service I have ever had.
This was my first time at Perfect Nail. I had a 1:30 appointment and had to wait about 30.I am glad I waited. Nina did my manicure and dip powder. Nina gave me the best manicure!The dip powder turned out beautiful!!I am going back for a pedicure in a couple of weeks. Thank you, again Nina!!
Very kind and hannah did my nails really well. i felt confident with how they looked. they pulled their masks off a couple times which is worrying but i understand people need to breath! i love the protective glass at each station you put your hands under it makes you feel safer. and my nails looked so pretty i will be coming back (:
Seriously the BEST pedicure I have EVER had!!! They are amazing and super clean facility!!!
They did such a good Job. I had Nina and talking to her was so fun. Over all such good Service. Very nice people
I had a bit of a hard time finding the salon because I didnt realize there was a little strip mall behind Kowalski and Caribou and such. Once I found the salon, the technicians were very nice and welcoming. They understood clearly what I wanted and took their time providing quality service. They were very warm and inviting. When my first design didnt turn out as well as intended, the technician took her time to clean it and provide a cleaner design. When I visited, the salon was fairly slow and the tech paid attention to details, providing cuticle oil and a quick hand massage. She didnt seem to rush through at all.I forgot to mention they provide a 10% discount if you pay in cash ❤
The staff at perfect nails is wonderful! They take much pride in all of their work! Always very satisfied with service here. Jessica is very professional, kind and helpful! Wouldn’t go anywhere else! Prices are very reasonable and they always stand behind their work!
This was my first time going to Perfect Nails. The people were nice/welcoming but rushed me through everything. Overall, it was a disappointing experience with Perfect Nails. As soon as I walked in, they gave me 30 seconds to pick out a dip color before telling me to sit down to start on my nails which I didnt appreciate because I wasnt able to really look at all the options. The stylist, Hannah, was going so fast with the nail drill that she burned/ripped off the skin around my nails that it made two of my fingers bleed. She did apologize and tried to clean it up but the damage was already done. She even started packing up her belongings to go home while I had to wait for my nails to dry. I left with a lot of extra gunk under my nails that she didnt clean out and some dead skin around my nails that I ended up removing myself once I got home. Just really bummed that this was how I was treated as a new customer and will not return for future services.
I love my nails. Nina did amazing, really took her time and payed great attention to detail
Love this salon! Its clean and the staff do such a thorough job. Just got a dip manicure today and they took the time to clean up my nails and cuticles much better than other nail salons Ive went to. Will be back!!
Ive been going to Perfect Nails for years and have always received great service. Nina does a great job on my nails and always makes me feel welcomed. The salon is clean and has the latest products.
By far the best nail salon in the Twin Cities area. Julie does a fabulous job!
I got my nails done and they were supposed to be $37 because I got regular acrylics + coffin shape, I was also supposed to have 10% off because of my birthday coupon. When I went up to pay they said it was $47 because they were “dip” but they were regular gel and then said they’d give me -$1 for my birthday. My nails also had chips in the nail polish right when they were done.
Ive been coming here for 4 years. I really enjoy all the employees and my nails always look stunning.
Nina is the best. I am a perfectionist and have visited several nail salons but no one has ever lived up to my high standards. Her attention to detail is remarkable. My nails are literally perfect. I do the abs dip with a white tip and they last for a month. The prices are reasonable and there are discounts for paying with cash. This is the best nail salon in the twin cities by far!
Amazing place! Best place I’ve ever been to! I got gel, and every other place I’ve gone to chips in a day or two! Not here! Stayed perfect so long that I had go back and get new ones because my nails grew out!
The best damn pedicure Ive ever had! The $45 deluxe was fabulous. The nail design by Nikki was great and the service was fabulous!
Best pedicure of my life! Neat, clean and professional!
I was desperate to find a close place to home until I could make my trip to my regular lady. I had high hopes.... started with the lady prying my nails off, not soaking them at all just completely ripping them off from the bed of the nail when they weren’t wanting to come off. Extremely Painful. My skin was filed until it split open and she would dig her finger nails into my skin while filing. Someone else ended up coming to paint them and finish. Turned out with some of the weirdest shaped nails, and they didn’t even fill the whole entire nail with the acrylic so it looks like they have already had time to grow out. I payed $50 dollars plus a tip just to go somewhere else to get them taken off and re done. This is why I choose not to try out random nail salons and go to personal friends instead in the business because at least I know what i’m getting (for way cheaper too.) Would not recommend if you like your nails perfectly done, proved to me why I don’t trust anyone to touch my nails. The technician who did mine needs more training.
Weve been going here since 2008. Always super happy with our pedicures.
I love Perfect Nails. They do a wonderful job on hands and feet. I have been coming here for many years and this is a great place to get your nails done. The technicians are friendly and do a great job.
I had been going to Perfect Nails in Eden Prairie on and off for the past 4-5 years, but it wasnt until recently that I switched up my entire routine and go there exclusively. I went to get my nails done on my birthday and the technician was so excited I came in! He told me all about my options and explained the similarities and differences between gel and acrylic (I have always had acrylic). I was very impressed with his knowledge of products, but he wasnt pushy or trying to get me to buy the better product. The entire way he was chatting with me and asking me questions about how I like the shape of my nail and how short I like them. My nails turned out perfect because of his attention to detail and professionalism! Better yet, the price was right.I usually do walk in appointments and they have always been able to accommodate me. I have had pedicures here before in the past and everything has been clean and very comfortable.This place must have changed management or changed their ways, because I have not seen or heard of anyone having a bad experience here.
I love this place. All of the techs are so nice. I have been going there for years. The owner operator, Julie, provide nice service and does a great brow wax. The salon is clean and they offer free sodas/bottled water. Give them a try!!!
Amazing! Have came here 4 times in one month. They are all great.
Sara always does a nice job. She is very efficient and likes to make sure my nails are perfect before I leave the shop.
I love this place, the staff are nice and it is very clean.
My go-to nail salon when I’m home from school. The staff is great and always try their best to make you happy. They have a variety of services, and I always leave excited about my nails!
I have been going here for years and always have a good experience! Lots of color choices, stays up with current nail trends and the prices are reasonable and quality is great! Always recommend to friends!
Never a long wait time. All of the nail techs due a wonderful job. Dip is always on point
I love Perfect Nails. Best nail salon in Minnesota. Nina does a great job.
Love this salon. Many options for services and I can always walk in if I forget to make an appointment. It is also quiet and relaxing.
I’ve been coming here for years! L💜VE them all!! They’re teaching me Vietnamese! I adore them! Love my SNS nails! As well as the BEST pedicure EVER!!!! Come visit! Try them! I pass out their business cards all the time!!!Warmly, Virginia ( a VERY happy customer/ client) 😍😉😇🙋♀️
I have been coming here for years. Love them! I do a pedicure and gel fill on my hands. Long lasting and pretty!
Excellent service! I have been taking my mom to another salon, and they were so rough on my hands. I was leaving their salon with little nics on my cuticles that had to heal. I have acrylics done. Today was such a breathe of fresh air. Thank you! We will go back!
Love my gel manicure. Jessica was very good - friendly and quick! Nice job too.
Thanks So much Julie! You are fabulous, you pay attention to detail, kind, & always makes me feel pampered. See you again soon!
Prompt service. Very pleasant pedicurist. When I stubbed my toe repaired the damaged toenail immediately.
I love my dip powder nails. Rose did an awesome job! I will be back! 😀
The lady that did my nails was phenomenal! She really spent time and effort making sure they were just what I wanted. I believe here name was Jessica, I was also very satisfied with the service!
They do a fantastic job and it is so clean and organized there.
Great service at Perfect Nails. Tracey is the best. Always cheerful, on time and does wonderful nails!
I’ve been coming here for several years. Great workers. Always love my dips!
My acrylic was uneven and bumpy and the nail tip is paper thin. Nail broke in two days. Jessica did my nails and the tips kept falling off because she didnt sand my nails good and the glue didnt stick. She kept putting glue on my nail tips and bend one of my nail tip. Julie had to come over and finish the sanding part. Julie kept coming over to watch. This should of made anyone feel uncomfortable if someone have to do your job and show you what to do. She didnt shape the acrylic right on the nails. I never in my life know a nail shop that have staff that is doing nails but dont know all the techniques and skills.
They always do my acrylics nails great. I love coming here. Awesome service!!!
Perfect is right! Everytime! Oh and every tech too, theyre all fantastic!
Waited for 60 minutes! Then was told sorry they are busy. Good pedi but very poor customer service! This is the second time this has happened to me. I was the only one waiting and no one ever spoke to me for 30 minutes!
Very friendly, efficient, and perfection in providing nail service. Clean and inviting atmosphere. I go to this nail shop exclusively because they always do a beautiful job. Sarah does very precise and accurate work.
I love getting my nails and toes done at Perfect Nails! The staff is friendly and efficient and they always do a perfect job!
I have always loved this place. Prompt friendly service and my nails always look great!
My favorite nail salon. They always get me in right away and pay attention to detail. Would highly recommend!
I love Perfect Nails!! Great service, beautiful nails and toes. They never disappoint!!
My daughter and I came here for the first time today- the place is very clean, staff is really nice and the services provided were great! I highly recommend and we will be back!
My experience has always been very good to excellent. I go to Katie and she does a perfect job every time. She is also very good at peticures. I do recommend friends to her.
Best place around to get a gel manicure!
So disappointed. I have never had such a horrible experience until today. I had broken a (acrylic) nail at work today and gone into this nail salon for the first time in need of a fix. She did a absolute horrible job. She began by using the dremel on my nail, filing it down to my natural nail until it was sore. As well as filing my nail to create a shape, while doing so she cut me under my nail.(I’m use to them soaking it off and taking their time) then proceeded to create a shape that did not match any of my other nails. It looked sad.I will not go back!
I have been coming here for years. They are always friendly and do a great job!
Perfect nails does a wonderful job- first class with many color options!
I had a wonderful Manicure! Thanks Jessica!
Tee is the best! She takes good care of her clients. I’ll be back!
Ive been coming here for 4 years now and everyone is always so nice and accommodating. I always go here for my Mani and pedis!!
Great place. They do a wonderful job
My friend and I went there because it was close to my house. As the lady was putting on my second coat of polish another lady walked in. Right after she was done with it, she went and helped the other lady, didnt say anything to me so I assumed she was coming back to do the top coat after a few mins. 10 minutes later I was telling my friend that I still hadnt gotten my topcoat yet, and another 4 minutes later the lady came back and told me she had put a top coat on. I have been doing my own nails for many years and I know glitter polish is rough if you dont have a topcoat on. The lady asked if I wanted an extra coat put on and maintained she put one on the first time. I also found out after we left that my friends manicurist coughed on her hands 3 times and on the third time it happened my friend asked her to not do that. Gross! Will not be returning to this place.
I debated writing this review for a while as I just thought to move on- but I felt that others should be aware before going. I used to visit Perfect nails every month. Often they will tell you to come in and sit down in the tub for your toes and you Wait about 20 minutes or so before they get to you.. even with making an appt.The last time I went, I waited 40 minutes before they came over. I got a pedicure and then was going to get a gel manicure. While the woman was doing my nails, she was trimming my cuticle and cut it. It literally started bleeding and when I pulled my hand away, she grabbed my hand an put this blue liquid on it and started to try to continue cutting. I immediately told her to stop and asked what the liquid was. She told me it was an a cleaning gel. I asked to see the bottle, and it only said, numbing agent. I told her that we were not going to continue doing my nails as I was bleeding and had an open wound on my thumb. She spoke with Julie (the manager) but not in English, and I didnt know what they were saying. I went up to pay, and they tried to charge me for a manicure and pedicure. I explained that I wouldnt be paying for a manicure as I didnt get one due to her cutting me. Julie was sitting right by the desk trying to pretend not to hear this conversation. I argued to the point of being embarrassed and decided to pay just to get out of there as people were staring. I asked Julie for the owners number. She wrote down the number and handed it to me. As I was walking out, I decided to call him. She gave me the WRONG NUMBER! I walked back in and demanded to know the real number. I called him and left him a vm about what happened. I was then called back by Julie about an hour later and she tried to say that she had no idea what happened, and that I should have told her. The owner was clearly listening in, as they called from his number and I was on speaker. I couldnt believe that they were trying to blame this on me. They offered for me to come back in to get a free manicure. I explained that it wasnt actually free as I had already paid for it. I was so disgusted and disappointed that I will never go back there. Such a horrible way to treat a loyal customer who had also recommended them to several people, not to mention that it took over three weeks for my cut to heal completely. Shame on them.
This is the best nail salon in town! So relaxing, wonderful service !
Great color selection!!! Dip nails can last up to 2-3 weeks and the only place I’ve found that does a great job with dip.
Great service! Quality work and very friendly.
Good value for services, easy to walk in without appointment, very friendly staff.
They have posters up that quote pricing they don’t actually follow. We asked about it as did 2 other customers. It said (specifically) Duluxe Spa manicure-pedicure” $50 and then it said “duluxe spa manicure & pedicure”. 2 technicians claimed it was one or the other, not both, and then tried to say it would cost $117 for the basic mani and pedi with gel.The basic service was lacking significantly. I was very unimpressed with the work they did, and the amount of time and effort they spent on our pedicures (we opted out for the mani/pedi because of the high cost).The quality is no different than anywhere else I may Have gone and spent half the cost.We will not be returning.
This place is awful and the nail tech Tee is rude and rough. I dont think she is very experienced. A customer asked for coffin nails and and she said it would be to hard to do. This place is very unprofessional and they dont take customers in order. If you want a great job done go to Jae nails and ask for Tom.
Both girls did a great jobNina and tee
Great service and staff is always friendly! Been coming here for years!
Staff was nice however the finished product is awful! My nails are not smooth, they are bumpy and wavy. I would never go there again.
My favorite nail place! They do a perfect job!
Got a full set done by the manager of this nail salon, my nails are crooked, thick/lumpy, and the nail polish looks like it needs another coat. You can see my natural nail along the side. Manager was unfriendly the whole time i was there and refused to fix her mistakes when I called a couple days later. Do not come here!!!
Great experience getting my pedicure today!
Great place. Friendly staff
DO NOT GO HERE!! A few hours after I left one of my fingers got really tight and red... all around the nail. Im now on day 5 and every day it has gotten worse. Hurts so bad I couldnt even bend my finger for days.. Now part of my finger has turned white around the nail. ER said definitely from dirty nail tools! Bad fungus! 🤢And has to be treated with meds and cream. Ive called them and they have been nothing but rude to me hanging up on me and now no longer picks up my phone calls. And I was nothing but calm and polite. The owner wouldnt even speak with me on the phone once. Very disappointed and totally grossed out! My friend who also got her nails and toes done at the same time has multiple spots on her nails where the polish is so thin and patchy you can see through to her nail... I will never support this Business again.
Nina & Tee did such a great job today!!!
They always do a great job!
Love the new SNS healthy natural nails! Thanks Julie!
Love this place! Clean and friendly!
Tee is awesome!! Friendly staff!
Great pedicure by Jenny!
Great dips!
Great service!
Great atmosphere!
Nina was wonderful!!
Great place