DO NOT GO HERE IF YOU ARE EXPECTING GOOD SERVICE!!!! Should have been a VERY easily solved problem. Instead the owners handled this with disrespect and childish behavior. We simply asked kindly to change the design of the polka dots to how they are in the photograph (I knowβ¦ sounds pretty hard). In response they said that she would be charged extra for fixing it and continued with the service??? There was no communication or notification that this was a βruleβ here. We would have greatly appreciated a refund ($70) or at least to come back to take them off for free. I called not long ago to ask about their refund policy and was shocked at the treatment I received over the phone. Very VERY unprofessional and childish in my opinion. As someone who also works in the service department I was appalled at the tone and attitude I heard. This is the first time Iβve ever had to write a bad review and Iβve had my fair share of unprofessional management but, this was by FAR the worst. Seeing that my sister was not the only one to experience this bad treatment made my heart sink. Iβm just hoping to steer away anyone who is looking for a quality nail place so you dont have to experience this too
I was able to get a same day appointment for a pedicure at a standard price. I made an appointment a head Id time and was attended to as soon as I came in. I found the staff efficient and pleasant. There were a couple of walk-ins who they welcomed and provided requested service. I will return to this business.
This was my first visit to Solar Nails and actually my first professional manicure ever, so I dont have much of a frame of reference but my experience was pretty good and my nails looks great.The owner was friendly and helpful upon my arrival, I didnt feel rushed at all. I got the deluxe manicure for $30 plus $20 for gel polish because I wanted them to look extra good and last a long time without chipping. The woman who did my manicure did a great job and got them all nice and even and perfectly painted. She was very thorough with the trimming, filing and removing the cuticles.The exfoliation and the massage felt great, but my one complaint is with the products they use to exfoliate and moisturize, etc. I personally am really sensitive to artificial fragrances and I hate and never use products with fragrance or parfum, or really any excess of synthetic compounds. I dont fault them too much for using whats common in the industry but more natural products without added fake perfumes arent expensive or hard to come by and I think would be a great option for those of us who are sensitive to such smells. I even have a little bit of a headache from the lingering smell on my hands and forearms. Maybe in the future Ill just have to bring my own exfoliant and lotion, if theyll allow that but I dont see why they wouldnt.Overall this was worth it though. I dont think Id want to get gel manicures, or any manicure, terribly frequently but Im sure Ill be back at least once this year.
Due to a bus not showing up when scheduled, I was a half an hour late but they accommodated me without any problems, which I appreciated. I would give 5 stars for the excellent job they did on my acrylic nail fill in-- they look amazing-- but the customer service was extremely lacking and the atmosphere was bland. The gentleman who did my nails was very unfriendly and cold while I felt rushed to pick out my colors at the beginning of my visit rather than being able to peruse the sample tabs at my leisure while my nails were being done, like other shops do. So while the end result was great, the overall experience was not so pleasant and that is important to me. I will not return to this salon.
Very accommodating and clean. I did get an acrylic pedicure with a glow color, which is fairly expensive ($85). There was no glow and no resolution or customer service offered to fix the problem other than call the manufacturer of the product.
Absolutely love it here! Great job, friendly, stayed late for me and my friend, only coming here from now on! Thank you guys!
I really wanted to like this place! The first time I went, I got a manicure and a pedicure (regular polish), and while the manicurist and rest of the staff was very kind, my manicure was not high quality. I went back again, figuring they were just having a bad day. It was worse than the first time! Got a basic manicure with gel removal. They used a super harsh drill to remove the gel, and were speeding through so fast!! It took less than a minute for her to clip and file my nails (way to fast for quality work). She then dunked my hands in cold water, and slapped polish on so fast. No massage, no lotion. Made me go to the dryer before putting top coat on, and then another technician came over and slapped on the goopiest top coat which made my nails super bumpy. Color is splotchy and they didnβt even paint all areas of my nails. I could go on about cleanliness. Seems like the technicians are way overworked. I would have been happy to wait if it meant getting a quality service. Sadly, will not return.
The man and the lady are rude and my nails came out completely different than i showed them and she was being rude about me wanting to change them
Great place! They are very nice and take COVID procedures seriously. I have been twice now and I will make this my new nail salon π π» thank you solar nails!!
I usually get dip nails but I decided to get gel because I donβt like having to take off the whole nail every time I get my nails done. They had me soaking my nails off for about 20 minutes more than needed and didnβt really listen to me not wanting my nails so narrow/skinny. They knew my nails were a bit flimsy but kept grinding them down anyways. I got gel polish to revive them a little bit and a few hours later I realized flimsy my nails still were so I put krazy glue in between my finger tips and nail plate. My pinky nail broke off 2 days later
It was a nice environment but I paid $49 for a BASIC pedicure with gel polish. I was charged $20 extra for gel polish and I honestly feel like that is ridiculous. If youβre willing to pay that much then go ahead! It was nice, but I have had better pedicures for a lesser price point.
Great service, and amazing nails I would 100% go again
I called ahead to make sure they had time to fit me in because it was close to 4 and they close at 5. They were very nice and got me in as their last appointment. This was my first time here and I think this is probably one of the best nail places Ive been to. Nails turned out amazing! I will definitely be a returning customer.
The quality of the service is is overpriced. They charge $20 extra for gel polish on your toes. Thatβs outrageous. A bottle of gel polish is only $10. The staff was not welcoming and friendly. I got a pedicure and wasnβt even asked what package I wanted nor was I given a price list for what options were available. The manicurist left polish around my nail bed and did clean it up! I will not be visiting this place again!!! π‘
Really great service and awesome pedicure massage. Good prices as well. Highly recommend
Treated myself for a manicure on Valentines Day. I choose this location b/c of its proximity to my home, but also b/c I had scoped it and a few others in this area to see if they had high traffic [as Im looking for a smaller place, withOUT alot of foot traffic, due to the pandemic].Decided to stop over thinking, and made Valentines my excuse. I didnt have an appt, but only had to wait a matter of minutes as my technician was finishing with another client. Service was thorough and enjoyable, I appreciated the quiet and calm atmosphere. Glad I came.I will return for other services in the future.
I absolutely LOVE Melindas expertise! I live 70 miles away and will continue to have her do my nails. She did my gel mani 29 days ago and they are still amazingly beautiful with no chips and Im going back tomorrow. Ive never had gel polish that lasted much more than 2 weeks and these are 30-day nails! Thank you, Melinda - see you tomorrow π
I dont like the 2 per person item minimum. Its too expensive of a night after buying a ticket and those items.
I have to give them 5 stars because I have nothing negative to say. My first time going was Dec 6. They were ready for me, no waiting, I scheduled a gel but changed to a dip manicure with no problem. They were quiet and very professional. My nails have stayed flawless, other than the fact they have grown out and need to be done again. Going back today.
Do a okay job BUT NEVER KEEP Appointment time and when other Customers come in THEY START Rushing......
Solar nails is doing an exceptional job providing appropriate practices to keep patrons safe in relation to Covid. They have rolling barriers, fresh linings, plenty of hand sanitizer, a hand washing station, and wearing masks appropriately the entire time.
I went in for a gel manicure and was very happy with the results. Nice staff and reasonable prices. Would highly recommend this place!
The only reason why I am giving 4 stars is because it took too long to do a simple manicure and pedicure. Itβs been 2 hours and Iβm still here.I recommend to schedule not to come on Saturday if you want quicker service.Apart from that, the place is presented super nice. Staff is hilarious and remorseful for the wait.I will come back again at a slower time.
Awesome service
I love Solar Nails. Every time I get my gel manicure, Im completely satisfied. I dont have to get them redone until after 3 weeks. My nails look amazing and they never break. They also do my eyebrows and I love them too. Definitely worth my money and time. You should try them and watch you go back!!!
I stopped into Solar Nails for the first time for a pedicure because the google reviews seemed good. I was amazed at the wonderful customer service that I got here. Sam did a fabulous job on my pedicure and was very friendly. I never once felt rushed. When Iβm in the area again I will definitely be coming back!
My first experience with Solar nails was amazing! Like Isabel she talks with me, laughs with me and everyone there is very nice! I went last Saturday and omg! I got gel on my hands and toes! Never have I ever got gel on my toes before and they turned out perfect! I donβt mind paying a little more because their work is very good quality!
They take long because the work is professional
My husband and I went here for the first time today. Nancy did my toes & my nails ombre and i love them. She was very professional & took her time. I had to leave and come back & she accommodated me when i returned with no issues. Ill defintely be going here from now on! Atmosphere was nice and relaxing, very clean mgmt was nice as well. No complaints from me. Thank you all for the amazing service.
I am excited to meet the new technicians and the new management of Solar Nails. Hey, Dustan, Nancy & als. While I am sorry to see Lenny and Samβs departure, I must state that your replacements are on point! Thanks again for the excellent services. My nails and eyes brows are beautifully done. So Pleased! Great job. See you Thursday for my pedicure ~Great team of professionals.
The staff at Solar Nalis are sweet and helpful, the technician was very skilled and accurate on my manicure & pedicure. I will definitely return.
Stopped in here by chance and had the most pleasant experience I have ever had at a nail salon. They said that they normally take appointments, but since people had cancelled or were late they were able to take me. Lydia and Sam took such good care of me. I would highly recommend this place to anyone, but I would also make an appointment before you go!
Im not really impressed with this place. I cant tell you my nail techs name...because she never told me. She didnt talk to me at all actually and did a sloppy job in my nails. The nails on the left hand are shorter than the right. The nails are thinner on some sides than others. If you have to come here, apparently you should see Melinda. She seemed friendly and her customers were happy.
If you are looking for a well done gel manicure - this is the right place! Ive tried many other places in the past and this is the only place where my gel lasts up to 20 days - I love the attention to detail and the time the dedicate to do a great a job. Love it!!
This is a small and quiet space. Staff was very good; friendly and paid attention to detail. Will definitely come back.
Not the best place that Ive ever got my nails done. I had THREE nails break within 2 weeks of getting acrylics. This has never happened to me before, and Im way less hard on my hands than I used to be, considering now I have an office job. Probably not going to return.
I got a manicure here that legitimately lasted weeks (through my labor and delivery) with their special topcoat. The couple who run this place are so nice and professional. I like that theyβre weary of the health concerns in regards to fumes and donβt use acrylic. This is the best place Iβve found to get my nails done in the area.
I go to Solar Nails every couple of weeks and this is the first time, in my life, where a manicure has actually helped my nails grow. I get gel polish on my nails, double coated and it last anywhere from 3-4 weeks with no chipping or bubbling. I do think they need to explain the differences between the services a little more and have more than one person able to explain them. The owner is the only one who does acrylics and waxing and without her the shop definitely couldnt run. But once I figured out what I like, the service is always the best and it is worth the money. Thats the first time I have ever said that about a nail service :)
It was amazing! The staff there are so friendly and professional compared to other salons Ive previously visted.
Great service and I have been there several times and always does a great job on my nails.
Wonderful salon. Great pedicures and manicures! So very friendly! 5 stars π
Staff was so friendly and the guy that did my pedicure was great. I really liked the quality of work. Would definitely come here again and recommend it.
I went in to have my nail fixed (SNS) and whoever the male owner is insulted the way my nails were currently done, and proceeded to file my nails down even after I mentioned I did not want it filled to the point where it was shorter than the rest. I ended up with a nail that was twice as thick as the rest of my nails, and shorter than the rest. They even charged me $5 to fix this nail after I mentioned how awkward it looked. If you want your nails done well, go to Finger Tips in Brier Creek!!
WORST nail salon I have ever been to DO NOT GO HERE. They charged me $50 for dip which is outrageous and did a horrible job. My skin was cut probably 5 times and the man used a top coat that smeared all of my nails. I was also here for over 2.5 hours and it was not even busy. The fact that they had the nerve to then charge me $88 for dip and a pedi is ridiculous. I canβt believe I paid it but I honestly expected to not be charged for the dip after my experience, the nail tech should have offered to take it off the bill because even he knew it sucked. I urge everyone to not try this nail salon and to not believe these positive reviews. I have tried many nail salons and this is by far the worst experience of all time.
Will did one of the best acrylic sets Iβve ever gotten!!
I am really pleased with my nails and staff are awesome and are friendly
This was my first time going to this place and all the people here were so nice, I came to get my eyebrows done and the lady did an amazing job ! And it was only 10$ ! The staff is very helpful and kind 10 out of 10 recommended!
I chose this place because of the positive reviews. Google said they were open at 930am but their door says 10am. At 9:37 I was going to leave but Linney arrived and unlocked the door. She took me in and explained they were changing their time to 9:30. She explained that therer would be new owners soon and new prices. She showed me a sheet with luxury pedicures costing $50. I explained I just wanted a basic gel pedicure and that I have my own polish. Other places charge less if I provide my own polish. Linney did a great pedicure but failed to tell me that a basic gel pedicure cost the same as a luxury pedicure. THATS RIGHT I WAS CHARGED $50. Dont go to this salon they overcharge!!!
Always friendly...exceptionally clean...expert work
Horrible service... gave a lady a tip after a mediocre pedi and she never said thank you just rude then the owner lady tells me she only do gel nails and gel polish...customer service sucks.. will never come back!!!!!
Sam was great. It was my first time there and i will be back soon.
Best pedicure by Sam! Such attention to detail and works hard to do a great job!
Very friendly
Good service and price
Great job π
Really nice employees
Customer service Awesome
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