We had traveled to Durango from California and noticed the smell of fuel while driving. I called numerous car service places to try and bring our vehicle in, and no other place in Durango would even look at it on short notice. Luckily, I called Village Auto Care and they said it was no problem to just come right over. We brought in our vehicle, they looked at it immediately, lifted it up and did a more thorough inspection. The mechanic was extremely knowledgeable, checked everything to make sure our vehicle was safe and not leaking fuel, and even took my boyfriend for a test drive to make sure the smell was gone. This was truly the best customer service weve experienced in a long time, and are extremely grateful that Village Auto Care took the time to help us out when we were in a bind.
I cannot say enough good things about Dave and his team. They are amazing. If you want someone you can trust then go with Village Auto Care. They go above and beyond to get things fixed. Everything from setting an appointment to repairs and paying your bill, all is professional and done with the highest standards. 5 Stars and 2 Thumbs Up, they really care! Thanks Dave, Kyle, Daisy, Danny and the rest of the team.
Dave has a great fix for a common problem that will save you hundreds and hundreds of dollars! Honda keys get jammed in ignitions and the dealer only offers to replace the entire unit which was quoted at $600. Dave got er done for $225 + tax. I checked with YouTube university, I checked with another shop, I checked with a shade tree mechanic because my minivan is over 10 years old, how much can you keep putting into it? The other thing I really liked was that he took the time to explain what was wrong and how it might be fixable which isnt always the case with a stuck key. Good people, good shop!
We called Village Auto Care with what I though was a nightmare scenario: we’re tourists, only visiting and our engine keeps misfiring. However, Village made a quick diagnosis, found time to squeeze us in despite being otherwise very, very busy. Now my family is enjoying all the delights of Durango instead of fretting about breaking down! It was the best possible outcome! Thank you Gary, Danny and Daisy for the quick, friendly, professional experience. I can’t recommend you enough!
Great crew of mechanics; stopped in for a same day appointment to have an impromptu oil change service. They also diagnosed and repaired a brake line leak that I was unaware of. Thorough mechanics.
I have had great experience with Village Auto in past but this time they really went above and beyond to Service my car. The key would not remove from the Auto and the keys are coded and expensive and usually requires going to a Dealer ( really expensive). Dave tried to fix for an hour and finally said he thought it would have to go to Dealer. After I left he networked out to a couple of other Pros and sought advice which he got and researched. He then called me back and said he thought he had a way to fix and bring the Car back. I did that today and with the help of Will who was able to contort himself to get behind dash they resolved the problem, the key receptacle replaced was expensive $300 with the needed tool but it was a bunch cheaper then having to drive to ABQ to the dealer. Dave and his crew went out of their way to provide an economical fix. Kudos to Village
Finally, an honest mechanic and high quality work. They came highly recommended from some friends, now I recommend them!
Great people who are honest with you when it comes to your vehicle including price and repair.
The only auto shop in town that aligns cars correctly. I’ve been to every shop in town to have my car aligned and this is the only shop where I leave and the car feels right and doesn’t need to be redone. Will continue to use and recommend this shop, especially for alignments.
Love Dave and his crew! Every time our Porsche Cayenne has an issue he is there to take care of us.
Such a good shop. So kind and trustworthy. Did not try to make money out of me at all and offered their suggestions. Good pricing and they even explained everything that they saw and even showed me. quick service as well. Thank you for your help
The best place in Durango to take your vehicle! Very friendly and professional
Simply put: the best experience with an auto mechanics Ive ever had.Me and my friend Braden were driving from LA to Toronto, and as we entered Durango, a coolant system light came on in my Porsche Cayman. We found Dave at Village Auto Care, pulled in, and very quickly he helped us diagnose the issue. We stayed overnight and Dave was able to fit us in, fix the problem, and send us on our way.I couldnt be more grateful for their kindness as the whole team are really nice people. What could have been a stressful and complicated situation was made really easy by Dave, so, Village Auto Care comes highly recommended!
Village Auto Care are true pros and went above & beyond to help repair my exhaust leaks. They squeezed me in their rotation the day I showed up without an appointment - and were really patient working with me all while working very hard to get the job done as quick as possible. Would recommend them to anybody in Durango or travelers on their way through - thanks Dave and the Village Auto Care team!
I will not, will not take my audi to any other shop period!!!! They are honest, truthful and good people. So glad to have them in our town!!!
Dave and his crew at Village are top notch. They are fair and take the time to explain exactly what needs to be done on your vehicle . I have taken my classic Porsche 911 there for servicing and am always impressed by the way they go the extra mile to sort out any issues. They recently solved an oil leak problem by tightening up the oil lines and pump cover, The Porsche dealer had told me to solve problem it would be an engine out situation.
These are some of the most experienced and honest mechanics I have come across. While driving cross county and visiting a friend in Durango, my trucks front brakes started shaking badly when pressed. I called the guys at village auto and they could get me in the next day, which was a life saver to start. I was expecting to pay at least the $275 they quoted me to replace the pads, and possibly the discs also. Instead they found it was only missing a small pin and only charged me for the repair kit and half an hour or labor, which included in it an examination of fluids and brakes. When I picked up the truck and talked to the owner Dave, he was super nice and informative. Everyone at this auto shop is very nice, extremely honest, hardworking, and just all around good people. Thanks guys!
They were able to get me in earlier than other places in town during the busy holiday season and everyone is so friendly there. Would recommend to anyone in town and will be going here for anything else in the future.
Been working with this shop for a couple of years now, they have worked on my Audi (total engine replacement) and my Mercedes (brakes, oil changes, axles, Etc...) Every transaction has been top notch professional, honest communication, timely service and fair priced for the market. I would refer any friend and that would include my Mom to these guys. Great Job of running a local business Dave and CJ !!! Thank You
The customer service is unbelievable and taking care of my VW CC Turbo was quick and easy. They will be taking care of my vehicle for life. The best independent care center in Durango.
I was impressed with the service on my 2011 F-150...I was introduced to the owner (David) and his son (Kyle) by CJ....You will see me the future...Great job guys....
Bob does excellent work! Prices seem a little on the high end, but the service is well worth the price. You definitely pay for what you get! Wont take my Toyota anywhere else.
Absolutely the best. I brought in my 1999 SAAB with a mysterious acceleration/idling problem. They diagnosed and worked on the problem until they solved it. They kept me updated on their progress and got my OK before they did anything that added to the cost. I will definitely return if any new problem arises and for regular maintenance.
They got the job done right. Extremely helpful, explained everything well.
My wife and I were traveling through the mountains while on vacation and started to have a strange whining/grinding noise coming from our car that seemed to increase in repetitiveness with speed. We stopped in Durango at Village Auto Care because of the good reviews on Google. I drove the car during the diagnosis to point out the noise, and of course the car decided to be quiet while the tech was in the car. They checked the car over anyway, checked all of the fluids, etc. and found nothing wrong with the car that would cause it to break down while on our trip. So, even though they inspected the car, and used up their time, they didnt charge us anything, which I didnt expect. Everyone there was super nice, and I got the feeling that they genuinely cared and werent there to screw me over. If I lived in or near Durango, Id feel comfortable taking my car here. Thanks again guys!
The absolute best service you could possibly want. David Shepherd is the best mechanic in the Southwest.
One of best and most honest mechanics in town. I bought a quality used vehicle here and they have kept it running like a champion
Fast highest quality and honest service in Durango at a fair price. The only place I will take my vehicles if they need repair!!
Bob is an honest mechanic who works fast and charges a fair price! A great company if you own a Japanese car in Durango!
Amazing service. The owner takes the time for the little things, like learning your name before you come in, and it makes a huge difference in the experience. If I hadnt moved from the area, I would definitely have been a regular.
Fantastic guys, helped my friend who is crossing the country. Got him fixed up and on his way.
Quality work and timely service.