This shop was phenomenal. The folks are knowledgeable and pleasant to deal with and the parts were ordered quickly and the work was done in an impressive amount of time for what needed to be done. I highly recommend entrusting your vehicle to these people 👍

I was in Durango on business and picked up something in my tire. Pressure went completely out in a matter of seconds. I happened to be close to Americas Auto Care & Tire. The door was open so I parked and walked in to see if I could at least buy a jack or something so I could switch out the flat with my spare. The friendly guy we found said that they didnt sell jacks, and he would totally fix the flat but they closed 2 hours earlier and just had been there cleaning up for the day. I asked if he could point me in a direction of somewhere that was still open and he ended up offering to just help me change it. He got the other guy that was still there and together, they jacked up my jeep and switched out the flat with my spare. They were super friendly and did a great job for me. I would highly recommend this place to anyone that wants quality service! Thanks again, guys!

Our tire blew while traveling and this was the closest shop. Not only did they help us out AFTER hours, they changed the tire, repaired the popped one, and were unbelievably kind and helpful in the process, without charging what they should have. First Class Service! Would 100% recommend them for thier willingness to help a neighbor in need, with a smile on!

We were traveling from out of state and when our vehicle broke down they got us in right away and did the repairs right away. They were so positive, friendly and professional.

They worked with us to fix our tire while we were visiting - and they stayed late to accommodate us - but they didnt fix the tire....I dont understand...nice people, but maybe not a great place to go unless youre a local (shrug)

Had an oil change done on an old BMW. Great prices (cheaper than the Jiffy people), great service and so very helpful. Couldnt recommend these folks enough.

We were looking for a mechanic and everywhere else we tried couldnt fit us in and as travelers just passing through we had to get the work done soon. Americas was willing to fit us into their busy schedule and fixed all our problems. They provide ideas on what to do with our kids while we waited. They went above and beyond to get us back on the road and their rates were very reasonable.

They forgot to put my skid plate on my car. Then they told me it never existed. That was a male mechanic. He lied directly to my face. If you value trust, you might avoid this place.The front desk lady was very nice and apologized for the bush-league move on their part and personally made sure the skid plate got put back on. She is a diamond in the rough.Proceed with caution.

Im working in shop thats pretty good Service

Fix the problem with 2 vehicles that the dealership couldnt do. Love this place

Awesome service! So professional and always looking out for my best interest

50,000 mile check on our Honda done efficiently and professionally.

Visiting from out of town. Had my tire pressure warning light come on and decided to try my luck and see if they could check out my tires. They added air and I was on my way within 5 minutes. Thanks!

Came in for a tire repair. The service was quick and they were friendly.

The nicest guys. The mechanic was super. Relaxed....they told me to take my time getting there to pick the car up even though they were closed for the day. Highly recommend.

The woman in the lobby was very nice and helpful throughout my air conditioning repair visits. She helped to find the cheapest parts to lessen our costs !

Excellent service quick friendly reasonably priced theyre the only places Im going to be going to in Durango definitely recommended if you need some Auto Repair

Been with these guys for awhile now and theyre good people. Great prices and they can help you out when youre on a budget. Thanks guys.

GREAT PEOPLE, DANNY AND CHRISTINA AND AMAZING PEOPLE GREAT HELP HIGHLY RECOMMEND

Took my Jeep here to get my coolant system flushed and looked at and Chris and his team got it done in one day and fixed everything! Best experience ever from an auto shop and will always take my vehicle here when I have problems! Chris was polite, honest, and nice! 10/10 experience! :)

They were fast the day before for an alignment so I made another appointment for a quick tire rotation and balance the next day that took over 2hr with an appointment.

Amazing people with great customer service! Helped me out quickly by evaluating and fixing my damaged car in a road trip to Durango.

These guys are the BEST!!They got us in right away for an oil change and fuel filters. We also had a nail in our dually tire and were trying to fix it ourselves in their parking lot before our appointment and they came right out and asked if we wanted them to dismount the tire and put a patch on the inside of the tire. Again....these guys are the best!! We had a long trip to Las Vegas and they made sure our truck was ready for the trip!I’d recommend them to anyone!!

First time there, saw some good reviews and needed help, they were respectful and helpful despite my limited knowledge on vehicles, they let my car have priority even though I didn’t request it just because I didn’t have a second vehicle to take me somewhere during the wait time. They fixed everything I had been worried about despite me not knowing the exact part named I was looking for.

Road trip emergency with a loose coil. We called 20 minutes out. They had us fixed and back on the road in 15 minutes. Very helpful and friendly too. Thanks guys!!

Such great service. Friendly, affordable, fast! Im so grateful I was close by!

Thanks Frank P for being so helpful, professional and kind and helping us find multiple things to make our car run great. He should be recognized for his great customer service skills!!

Needed an oil change on the road, was able to help me right away. Service was excellent, I highly recommend.

This auto shop is by far one of Durangos finest. When they put their customers first instead of profit shows what quality stands for. My experience was wonderful. Thank you all you have my business.

If I could giving negative review I would. Incompetency at its finest! My girlfriend took her vehicle into have a pretty straightforward repair done. Every other shop in town said this would be a $250 to $450 repair, however the shoddy workmanship of the so-called mechanic all that total her vehicle. The mechanic forced a finesse over reaming the aluminum head and then denying responsibility for it. Sex discrimination at its finest! Not only did they want to charge her almost $4,000 to fix the problem they caused, they charged her $900 for tearing apart hurt engine bay and refused to do anything about it. Dealing with these people on the phone is impossible. My girlfriend works 60 hours a week and is not available during their hours of operation. She asked that I contact them to see if they were going to remedy their mistake, they stated they were not going to do anything else to the vehicle and hung up on me. If you want to waste your money go to the shop. Literally anywhere else in town would have done a better job and acted more professionally.

Great shop highly recommend you wont regret it.

Awesome service. I was leaving for Indy the next day, when I discovered that misalignment on my BMW had ruined a tire. After I got new tires, America’s Car Care got me in and set my alignment perfectly. Runs like a new car. They are really friendly and helpful. I’ll be going back!

I went for an oil change. It was so much easier than the dealership I have been going to. They answered my questions, were really friendly and I was in and out quickly. I definitely will be going back for future service.

Great service! Fast, friendly and reliable!

Best service in Durango. Best mechanics. I switched from Morehart and will never go back because America’s Auto is 100X better every time!

I own a Prius and was from out of town. I was leery of getting my car aligned on the road. I got lucky when I discovered this establishment and my car was aligned perfectly for my long drive home. What a relief. Both people at the desk where also very helpful and pleasant.

Brought a Chevy 1500 there to have the front end rebuilt and get new brakes. They legitimately found broken camber bolts from the previous service and fixed everything at the best price I could find in town. The crew managed to complete all the work within one day. I couldnt be happier with the honest assessment and fair treatment I received there.

Been going here since the 80s. Its no longer Brittains Highland, but theyre still my go to place. Gary Smith is a personable, competent mechanic who really cares about cars.

My alternator went out and I wasn’t able to get it towed to the shop until 12:30 on July 3rd, they were able to evaluate and replace it before 5 o’clock. Let us continue on our vacation and not miss a full day without a vehicle on a holiday.Great work!

I am from Denver and broke down in Durango. Bad fuel pump wire. This shop is AMAZING. The tech (Beau) was very knowledgeable and legitimately concerned I was stuck in town. We had an important meeting to attend at 7 AM in Denver the next day. The whole team stayed 2 hours past close to make sure I got back on the road that night. I am an automotive enthusiast and can tell good work from bad. They did great work. We communicated via text first thing the following day. They wanted to make sure I made it safely. Unreal! I am beyond impressed.

Asked for a specific service and oil change, got the oil change, but was brushed off on what I specifically asked them to do. I may not be a mechanic but I generally know more than these guys. Thanks for the $1000 oil change!

We stopped here because our car was leaking oil right before a long road trip home. The staff really took care of us and because of them, we were able to leave feeling confident that our car would be able to make it. If you ever have car trouble in Durango, this is the place to go!!! Thank you!

This was my first time going to this shop (I got a coupon in the mail). They were super nice and helpful. I came in for an oil change and to diag an oil leak and they showed me what the problem was and it was, thankfully, an easy fix. There was a lady there throwing a fit (it happens, not everyone is having a good day) and she turned on me when she was done, telling me I needed to go elsewhere. Ive worked auto repair for 3 years, so I get it. You cant please everyone. But the shop ended up comping my oil change due to her outburst (which was totally unnecessary, but appreciated). They were super friendly and nice and helpful and I will be going back and will recommend them to others. I even have a coupon for my boyfriends truck. His holds more than 5 qts, but hey, for great service, it wont hurt to pay the difference. Awesome crew there.

I called to see how soon I could get in for service oil change and Tim got me in right away, Darrell and the mechanic let me know that crankshaft front seal was leaking and how much it would cost to replace it, these guys are great. And efficient.

Started bringing my vehicles here for one reason, I was new in town, and they are close to my house. Glad I did, Ive had lots of work done on both my Tundra and my Outback and theyve always done a great job. I feel like they are both honest and fair in everything they do. Cant go wrong dealing with Brittains.

This place is awesome, try here especially if nowhere else can get you in quickly. In no more than 4 hours I had called, dropped off my car, and had my rotors and breaks replaced, ready for pickup. Ill definitely refer to this place for future issues.

I came in for an alignment that turned into a laundry list of things wrong with my front end suspension parts. The folks here were kind enough to take me to my car on the lift and show me exactly what was wrong. I really appreciate all of the advice they gave me. I never felt pressured to do anything and they seemed honest and willing to help.

Very helpful, fair and super friendly guys! We were just driving through town and had started hearing some noises in our Subaru. These guys took a ride in our car to help us figure out what to do with our issue. Highly recommended!

One of the top five shops in town. They wont B.S. you and will give an honest opinion and wont low ball on an estimate. Knowledgeable and experienced techs.

After living in the Southwest for 2 years now and running a business I did not know anyone at first especially a good mechanic. Brittains Automotive is a company I have been using and they have my full trust. They get stuff done fast, they address actual problems with your car or truck, not made up problems! This has been very difficult to find in this area. I will be taking all my Trucks and Cars into Brittains from now on! They Rock!

If I could give negative stars I would!! This placed took a simple job, did it incorrectly causing further damage to my vehicle, and when I told them not to do anymore work on it I was going elsewhere they disconnected EVERYTHING electrical. On top of that they charged me 900$ for the damage they did and would only accept cash. The next time I need a mechanic I will go to the guys who fixed the mess these idiots caused. DO NOT TRUST THESE GUYS!

Called in advance and they said they could take us right away so we scheduled an appointment.. showed up 5 minutes later for our appointment and the same person who just made our appointment said that the only tech just went to lunch. Do not waste your time at this unreliable and unprofessional business.

I dont enjoy putting local companies on blast, but $1700 to replace ball joints on a Jeep Cherokee? I went in for an alignment, and they told me my ball joints were trashed. They were going to charge me $210 EACH for a $63 part, $144 for a $37 part, and $227 for a $64 part, + labor. I understand a reasonable markup from a mechanic, but this this seems obscene? After getting their estimate and doing my homework, I went back in to see if they made a mistake, I wanted to give them a chance since theyre so highly reviewed. They verified their numbers, then I showed them my numbers, and was told Id receive a call back that day. That was 4 days ago. Went to another mechanic for a 2nd opinion, they said my ball joints were fine, and their charge would be around $900, with the same Moog parts. Do your homework folks!

Went in to have fuel pump I installed, actually had fuel pump in front seat, they say they think it’s just my battery so I say, huh, ok since it’s there go for it. I can install a battery and have never had trouble starting it but if you think that’s the problem do it, $340 when I pick up the vehicle, ARE YOU FRICKEN KIDDING ME? Didn’t fix the problem and they charged me $120 to scan the engine, for what? No check engine light, not throwing any codes. Autozone, oriellys and Autoworks all scan engines for free. Bottom line I finally got fuel pump replaced somewhere else and vehicle runs great. Do not go here.

Cody at Auto Care is awesome! The service and his ability to identify and fix complex problems on my heavily modified Jeep was outstanding!

Im from out of town and was referred to Brittains Automotive after another national automotive company in Durango inadvertently damaged my vehicle during service. Brittains immediately fit me into their busy schedule and made the necessary repair in a much shorter time than initially quoted. Their staff was accommodating and patient despite my frustration at the unexpected situation. Thank you Brittains for making a bad situation not-so-bad! I would definitely use this shop again if I need other repairs in Durango.

Great service and incredibly helpful! On a road trip through Colorado and despite having a full schedule they made time for us. Would absolutely recommend and use again the next time we are through the area!

Being taking my vehicles here for years. They have always been fair and honest with me. Never had an issue with any of their work.

Great service, and quick. Only complaint is that it was on the pricey end for a standard oil change...

The Mechanics at Brittains are Great!! I love feeling confident in what they tell me, my vehicle really needs and not just what they want to sell me on!

Honest people, fair price, good work. All you need.

Ive always been treated fairly here trying to keep my 96 4runner alive. Its right downtown and the staff is very helpful and prices seem fair.

Im from out of town and my car broke down just outside of Durango, CO. Brittains staff had my car back on the road within the day. Very helpful, friendly, and knowledgeable staff. 5 stars.

Always friendly and they do a good job!

Had Brittains replace the head gaskets, water pump and tensioner on my Subaru and was told This car should run forever when I had it done, which ran somewhere in the $2200 range. Less than 30,000 miles later, the head gasket they installed failed. They would not cover the work that they told me would last forever (granted no car will last forever, but I figured that forever meant more than another 30,000 miles). This is not the first time Ive had issues with Brittains, but it certainly will be the last as I will never use them again. I would recommend that anyone would do the same and go elsewhere.

I hate paying for car repairs. Its a necessary evil. However both my husband and I have taken our cars to Brittains for the past 5-7 years and feel like we can trust them. I recommend them.

Great family auto service. Here as in any retail establishment, the people make the difference. You cant find a nicer group than you find at Britains Automotive.

Fast, friendly, reasonably priced auto service.

Rich always goes above and beyond for the customer. Great hometown business!!

They should not laugh at potential customers. Will never go back to that shop and would recommend other people to go elsewhere to get their vehicles worked on

Badasses! You want quality! these r the guys.

Great people very knowledgeable

Service was great.

Best place in town! Always treated fairly!!

My go to spot for anything car related.

While the shop price is a lot, they got my cars cb joint replaced in just a few hours.

Great service!

Kent is honest and fair