This is the best experience Ive had, buying a new car.Number one, Jarrod Lancing, the sales person I dealt with from the beginning was incredibly helpful. He asked many questions about what I was looking for and searched high and low and found it in a surprisingly quick time considering the current car and computer chip shortages.He gave me a fantastic price and saved me about $3000 compared to another couple dealerships. He was pleasant and easy to work with.When I came to pick up my vehicle, I was shocked at how nice the dealership is. This is compared to Toyota dealerships in bigger towns around Colorado and Wyoming. It was very clean, bright, spacious and the waiting areas were all beautiful.Also, Kestrel, the lady who helped with the financial paperwork was very pleasant, easy going and helpful.When I got ready to take the car, Jarrod spent over an hour with me, showing me all the bells and whistles, how all the automation and electronics work, etc... This was a Saturday evening and he stayed until after 6pm to be sure I was confident driving my brand new, beautiful Highlander away.I really cant say enough about this dealership and the employees there. I seriously think Ill travel the 9-10 hours for any future vehicle purchases just to work with Durango Motor Company.
Purchased a used Jeep right before moving. The process was a little complicated due to their mishap with the title and getting it turned over to us. However, Sam, our salesman, always answered my texts promptly and followed up quickly to make sure they were working to get us the title ASAP. He went above and beyond to make sure our situation got resolved.
We purchased a 2014 Toyota 4Runner and it was the quickest sale we have ever done on a car. Our sales rep Mariah was awesome! She had already gotten all of our paperwork from us before we even entered Durango motor company. All we had to do was sign and drive off! We love our new 4 Runner and the customer service was excellent!! Thank you Mariah and Durango Motor Co for a quick and awesome job!!
Friendly people. I knew what I was going for, so I wasnt involved in any shopping around while I was there. I didnt feel any pressure but I had already chosen the car I wanted online. The process was started online, I got my financing processed quickly. Two hours at the dealership and I drove away in a sweet ride! Also purchased a really great extended warranty for peace of mind.I would recommend this place for sure.
Ive been attempting to purchase a vehicle for years and never found one quite right. Not even 1 full day of working with Corrine, got me approved and driving my new truck home the same day. Their service is second to none and better than youd ever hope for. I highly recommend visiting this company and Corrine if youre looking for a vehicle. Im a very satisfied customer. Thank you for everything.
I bought a vehicle from here a couple of weeks ago. My salesperson was super sweet. I feel like I got a good deal and a nice car. However, it took 4.5 hours. I spent most of that time sitting and waiting. Was taken to the finance dept and they stay in their own office and you wait in lobby. Probably due to Covid, but the waiting, OMG. The guy would disappear for soooo long, then return and I would sign something and he left again. This was probably just my luck. They probably dont usually take that long. I thought he told me I would speak with a certified Kia mechanic to go over any questions, which I thought was nice. But that didnt happen. But I didnt remind him because it was nearly 7 pm and I really just wanted to get out of there. I also dont like that you drive off with their vinyl logo across the back window of your car, providing them advertisment until you get around to removing it yourself. I would have asked them to remove, but like I said, I was so ready to go. I figured if I went back and asked them to remove, it would take hours. I took it off myself. Also, was told there was a 165 point inspection done since the car is certified but when I run the ac, it smells like the cabin air filter needs replacing, making me wonder, did they really do all 165 points?? I am worried about that but I dont have the time to deal with them, as I work full time and dont want to spend half a day off or half of my Saturday.I will replace it myself. Im not saying they are a bad dealership, they are probably really great most of the time. I do like my car and the certified warranty it came with. The employees were very nice.
Seemed good at first, but customer service to be courteous to at least tell/call the customer to notify them they cant help you at this time. Would have been better then waiting with no response.. Instead I waited a week, called multiple times left messages to see whats happening (👍or👎)
Honestly the better service than I thought was possible. I purchased a used Tundra from Durango Motor Company, and they had my financing approved in an hour, all the paperwork done in 30 minutes, and gave me a great deal. When I came back a few weeks later with tire issues (the tires on the truck were 8 years old and had dry rot) they replaced them the same day without question and without charging me a dime, saying “they shouldn’t have left the lot this way and we’ll follow up to make sure it won’t happen again.” Paul in sales and Ryan in service are quick, professional, and deeply knowledgeable people who spoke to me (a 24 year old first time car owner with no experience) with complete respect and patience, and were actually committed to my satisfaction. I’ve been raised to be suspicious of car salesmen but I won’t go anywhere else to buy any future cars or get service in the Durango area. Thank you Durango Motors!
Our salesman, Sam Martinez, was knowledgeable, polite, flexible, and patient with us. He found us a car with absolutely every feature we were looking for, plus more. He is honest and friendly, and very easy to talk to. Alec in finance was also professional and made the paperwork a breeze. The service guys gave us a great deal on our trade in and handed us a clean, shiny car with a full tank of gas. Everyone who works there is friendly and happy. In 9 years our family has purchased 4 vehicles and were all pleased with this dealership. Its run like a well oiled machine.
Hands-down the best Toyota dealership in the state and surrounding area. Always deals with my problem promptly and efficiently, never overcharges, is always very respectful and willing to work with a customer regardless of how much they have to spend.The dealership down in Farmington New Mexico (Webb Toyota) tried to charge me 40% more for the same exact parts, got hostile with me when I asked about pricing, and was downright disrespectful and rude.
Samule Martinez was fantastic. He literally ran around the lot looking for a truck to fit our needs. He also made sure we we comfortable and refreshed through the financing process. Thank you!!
Sold my truck to Durango Ford from New Mexico. Kane was great and fast. Made me an offer on Tuesday and picked up the truck Friday from my house!! Couldn’t have been easier, faster or fairer!! Will recommend and buy from again!!
Ive bought 3 new vehicles from dmc. My experience has been good. The service department can forget people are busy and waste hours of your time and that would be my only complaint. After being fed up with the company I finally spoke with a manager Justin who took it upon himself to save a good relationship with me and this business!! I will be buying more vehicles here thanks to Justin.
We purchased a 2011 f150 lariat 2 weeks ago.We would like to thank Caden Jordan and Justin for outstanding service. They made us feel comfortable and not pressured. We would like to thank them for the roses they gave us for our 36th anniversary.
Amazing service! Especially from Angelita T. She helped me purchase a used car and provided me with great customer service ensuring I got exactly what I wanted! Acknowledging my needs and budget, Angelita made me feel very confident and highly satisfied with my experience here! I would definitely recommend her! (She even dropped the car off closer to my location!)
Awesome experience. Bought a 2020 Jeep Rubicon from Sam and the crew and was in and out in a flash. Everyone went over and above to make the experience a great one. Love the Jeep and hope you stop by to check out the dealership!!
With Mark Kanarek’s help, I was able to purchase my Jeep with no hassle. I live in NM and Mark answered all my questions honestly and forthright. He provided video tours of the vehicle and walked me through the process with ease. All I had to do is get there to test drive and get the paperwork done. Super job Mark! Thank you! BTW, Josh and Vanessa were also great to work with! Great job Durango Motor Company!!!!
Car buying stresses me out! I had looked all over town and out of town for my next car. I was pleasantly surprised with Cody at Durango Motors. He took the time to show me the cars he thought would fit my needs he was patient, listened and when we were done I was super happy with the price and the customer care we received from him! I recommend when looking for your next ride to check out Durango Motors and definitely ask to speak with Cody!
Cody Coffey helped me out, he was very friendly and low-pressure which I appreciated. Looking forward to continuing business here.
My girlfriend and I went in today to get into a new vehicle and Samuel Martinez was the one to get us in our new 2017 Nissan Pathfinder with the smoothest process. The DMC family made us feel like home and we are happy we decided to go with them. He made the experience of buying our first vehicle that much more pleasant. It was overall an amazing experience.
I worked with a great team to help me trade in my used vehicle. I appreciated the fair pricing and amazing warranty packages for my upgrade. Amanda helped me through the paperwork and I’m enjoying my brand new ride. 10 out of 10 recommend.
After searching all over town and watching all the other dealerships play games with price, coming to Durango Motor Company was a nice change. I worked with Cody to get my father in law a car, he was straight forward and the posted prices with no negotiation made me feel like I could actually get a fair price. Huge shout out to Cody and the rest of the team that helped us out, we will be back for our next vehicle.
The Sales Manager Paul was an absolute pleasure to work with! He was extremely knowledgeable, honest, efficient, and really took the time to make sure I had a great experience with DMC! Highly recommend working with him and his team the next time you’re looking to buy, sell or trade a vehicle!
I brought my truck to get serviced, and I had repeatedly stated that I had brought my own oil and filter. They did not make a note of this (not my job) and the service manager proceeded to call me a liar stating I never mentioned this detail. I left furious!!! He raised his voice to my mom who is a beloved teacher at the high school that is the kindest person you’ll ever meet. For a manager at Durango Motor Company to raise his voice at her was shocking ! We will never step foot on there or premises ever!!
My recent new vehicle purchase from Durango Motors Toyota was excellent. Angelita Topaha, my sales person, was every helpful and what I liked the most was she’s very kind and respectful to me. I highly recommend buying a vehicle from this dealership, Durango Motors Company. Thank you Angelita and staff for all your help, you made this car purchase a pleasant experience. 😊👍🏽
Sam helped us get into a pre-owned gem! Interaction with all of the staff (Nate/Alec/Angelita/Jonathan) was great - theyre all super personable and easy going and quick to get answers and explain options from financing to accessories. Highly recommend if youre in the market for a vehicle.
So happy to work with Rod McBloom! This is the second vehicle I have purchased from him, and both transactions went smoothly. I knew exactly what I wanted and he didnt try to talk me into something else or try to get me to spend more money. Great service - and he even delivered my car for me!! Thank you!!
I walked into Durango Motor Company upon many referrals just to look at what options I would have in regards to trading in my car but Johnny Evers did such an amazing job finding a car that was perfect for my daughter and I and at a great deal for me that I ended up walking out of there with a new car! He was very knowledgeable, patient, and very kind that he made the process go super smooth. I couldnt be any happier with my purchase and I will definitely return to them in the future. Thank you Johnny!!
Absolutely the easiest most pleasant car buying experience we have had :) no pressure, no “awkwardness” just genuinely nice people that we enjoyed working with. My husband and I both left with brand new beautiful vehicles. We will definitely be back when it’s time for our daughter to upgrade her Toyota. Thank you Angelita!
Cody & the rest of the entire staff were beyond helpful! They truly went above and beyond. The whole experience was fun, easy and friendly. I look forward to doing business with them anytime in the future!Thank you, Mark
Really enjoyed our experience. Cody was wonderful with getting me information quickly and timely. He delivered our car for us quickly as well, made everything quite painless! Would recommend him and also this dealership.
So happy with my new F150 Lariat! John Evers was so great, had everything ready for when I got to the dealership. Even helped my son move personal items over from my old car. Nate Monroe is the best sales manager, worked out my financing when I didnt think it was possible!
Recently we purchased a vehicle from Durango Motor Co. Amanda K. was very helpful finding exactly what we wanted. She went over and beyond. We will definitely be coming back to buy our next vehicle from her.
I just purchased a used Tacoma from Durango Motor Company. We drove over to look a new used listing the day it came up. Mark Kanarek was working and helped us find the car on the lot as it had not yet been available for sale and all cars we covered in snow. After it was serviced, Mark drove it up to my work at the Air Park for a test drive. After I told he we wanted it he drove over to our house at 8:30 to sign the paperwork. While being serviced, the price was raised on the website, however, they honored the price that was initially quoted to me. If you are looking for a car, I highly recommend you contact Mark directly for exceptional service.
My husband and I needed a Ford 250 truck to pull our recently purchased travel trailer. Scott, Phil and Matt were amazing at finding us exactly what we needed within our budget and time frame.We ended up buying a 2017 Ford 250 Diesel engine...she’s a beauty! Exactly what we needed at the perfect price.The purchase process from beginning to end was amazing because the friendly staff there made us feel so comfortable that it didn’t feel like we were buying a car; and they stayed after hours to take care of us.We give Durango Motor Company five starts because they ask fair prices for their vehicles with no pushy sales people...plus we really felt like we received VIP treatment while we were there. The general manager even waited to meet us and thank us for our business....Classy!We will definitely be coming back for our future car purchases, accessories for our new truck and regular maintenance.Thank you DMC !(We’ll be running with you) 😆😂🤣
Sam found me the perfect car! Color and interior. It had to come from another location and he kept me posted through the entire wait. GIVE THIS KID A BASKETBALL SHOT!! This is our second car from Sam, so if he can get credit for that deal, give him 2 :)
Great service! Angelita was amazing, she went out of her way to ensure that I got exactly what I was looking for and for the best possible deal without the awful back and forth negotiations, she made my experience completely hassle and stress-free. For what I normally would consider a dreadful process, Durango Motor Company exceeded my expectations and made the whole process very easy for me. Thank you again!
We recently bought a certified used vehicle from Durango Motor Co. We had a very pleasant experience. Our sales rep. Amanda Knowlton was very courteous, informative, and really worked hard to help us find what we were specifically looking for. Well definitely be returning customers after being treated so well at Durango Motor Co.
Great experience purchasing a Kia for our family. Thank you to Michael for being friendly, knowledgeable, and not pushy! We received great help and care on an extremely busy day.
Rod M. was excellent to work with while we purchased our car. Since the car was certified used, a few things were necessary to make sure it met requirements. He went above and beyond to make sure we were taken care of. Thanks Rod!
Was not satisfied with this dealership at all I bought a 2015 Subaru Impreza 1 monthlater it started falling apart, the fog light cover fell off ABS system locked up I tried scheduling an appointment and the agent told me it was post damage and I could not get any type of reimbursement this car was a lemon and I do not recommend buying from this place they want your money they want you to get in and get out they don’t care about your situation!! Worst car dealership! I
Go see Amanda Knowlton she’s the best at customer service. She knows the vehicles in and out and helped me decide when I couldn’t make up my mind. You will not be disappointed when you buy a vehicle from her.
This place didnt give me the deal as advertised, didnt send the correct paperwork to the MVD and my temp tag has expired and I just keep getting passed around to people who will help me and no one will actually help. I deeply regret my purchase.
Bought a new Tundra with my husband today. Nice people.
Angelita Topaha was AMAZING! She was extremely helpful getting us into our new vehicle and getting us top dollar for the one we traded. This is the only place in town I go for new or used vehicles.Highly recommend her getting you into your dream car. Thanks Angelita your’re the best!!!
I would highly recommend Amanda Knowlton. She’s the best! Very helpful and friendly! Go see Amanda if your in the market to buy a vehicle!
Angelita Topaha is the BEST! We recently bought a new car from Durango Motor Co. and I can honestly say Angelita made the entire process stress free and simple. I HIGHLY recommend you ask for Angelita Topaha if you are looking for a amazing car saleswoman to help you through your process.Thank you Angelita!
John Evers and Lynn Cole were a delight to deal with. We purchased our vehicle 100% virtual as we live 300 miles away, and they made the process smooth and effortless as possible while entertaining every ridiculous request from my high maintenance husband. :) grateful for the experience and would do business with them again in a heartbeat.
I bought this 2016 (Like New) Toyota Highlander 2 weeks ago after getting the run around from Perfection Honda in Rio Rancho & Rich Ford in Albuquerque! Neither dealership wanted to give me what my trade was worth but Durango Motor Co gave a good deal on both!Bryan Jaime was the salesman I worked with and I couldnt be more satisfied with his service! Thank you Bryan and Houston for making this purchase so enjoyable! It was totally worth the 3.5 hour drive from Albuquerque and I highly recommend this dealership!Sincerely,Leslie Wright
Rod sold me a 2021 Rave 4. He was very helpful and knowledgeable. He took the time to show me how everything worked and game me a tour of the facilities. Thank you, Rod!
I had planned to buy online. Spoke with the salesmen to arrange the deal over zoom. For about an hour or so in between the deal when talks were being had, the salesmen failed to relay a message to my mom and I when we were asking to request a deposit, papers, ETC. despite making multiple call and text attempts, no response was given until a little later, when the Salesmen told us someone was attempting to buy the car. Thru out waiting for a response, two salesmen told us conflicting details about who was busy with what, hence we weren’t able to make a deposit attempt to pay for the car. At the end of it all, the car was sold to someone else while we were trying to process the sale, despite being the first ones to the car. Business was manipulative at best
Thank you Jimmy Crespo for all the work you put in to find the BEST vehicle for my family! This was hassle free! You kept me informed on several options and made us feel confident in our decision. Your team at Durango Motor Company did everything I requested and my new truck looks fantastic! This was the customer experience you would like for every purchase you have in life! Thanks again Mr. Crespo!
First time customer, purchased from out of state - The team at Durango made the transaction & shipping a breeze! I would highly recommend Durango - Thank You Ramon for going the extra mile (literally) !!
Great time getting our second vehicle. Cadence was the best sales representative Ive ever worked with besides myself lolLawson Products
I came in looking for a relatively new prius for some better gas mileage, and Deven B. was super helpful! He answered all my questions, and though I didn’t buy the car he was more than willing to help in any way he could. Great customer service !
If you own a Ford, you’re probably going to be forced to get maintenance done here one way or another. Beware though, they broke my perfectly working car after working on it and denied doing anything. I would advise to stay away from this place unless you absolutely have to.
Highly recommend! excellent trade-in experience. Special thanks to Angelita Topaha for a no-pressure, attentive and responsive sales experience— thank you!
Amanda Knowlton was very pleasant to work with! I would high recommend you go see her for your next vehicle.
If you are looking for a good fair place to buy a vehicle, go to Durango Motors. Ask for Amanda Knowlton she is awesome.
At first I didn’t know what kind of car to get. But after talking to a Mr. Cadence and telling him some of my key concerns about my next car. I can confidently say he helped me pick my dream car without even realizing it.
Go see Amanda Knowlton she’s the best! She is very knowledgeable about the vehicles and all accessories.
I bought a 21 Tacoma trd off road from them. Ordered from the factory. They were a little hesitant about giving me updates. Felt kinda like a shot in the dark. But I proceeded. Turned out to be a great truck. Jimmy Crespo, my sales consultant helped me through the process and was there every step of the way in the end. They have a nice service center and quality accessory installation.
After bad experiences with Toyota and Kia dealerships in the Albuquerque area, purchased 2 vehicles from salesman John Evers in last 2 months. Excellent service! You cant fake sincerity and John exudes both sincerity and professionalism. Durango motor company is very easy to buy from, and fair in their pricing. Saved $3000 compared to the Albuquerque dealership (who added $ to the MSRP and said it was non-negotiable), and didnt have to ask Durango motor company for a price reduction. Worth the drive!
LOVED test driving a Lincoln Aviator! Selena was helpful and knowledgeable. Great customer service.
Go see Amanda Knowlton. She is very professional and helpful. Great person to buy a car from. 🤗
Amanda Knowlton was the best. I would highly recommend getting your next vehicle with her.
I had been looking for another vehicle to get around in these Colorado winters. Deven spent a lot of time with me looking at their inventory. He show me a wonderful Mazda SUV, but I wasnt sure if I could get payments in my budget. Deven worked with his other teammates to come up with a car payment within my budget and I got more car than I was expecting.Deven spent all afternoon with me and into the evening to help me get my new vehicle. He went beyond what most car salespeople are willing to do.I am very happy with my purchase.
Thank you Eric Akin! We had an amazing experience getting my husband his truck! Absolutely amazing service overall!! Highly recommend!
This is our 4th vehicle we have purchased from DMC. Tia Smith was our sales consultant this time and she was fantastic.She called a day before we came and asked us what we were looking for. She already had some ready for us to test drive. We found what we wanted and with the help from Vanessa and Joshua we were able to get in and out. Will definitely keep recommending this place. Thank you DMC.
Cadence had very good costumer service and made sure to meet all my requirements. He was very patient with me and took time to listen to my concerns.
Deven Beam helped my fiancée and I find our perfect car. We had narrowed it down to two different Toyotas and he helped show us both and talk us through the process. He was very friendly and not at all pushy! We wound up spending most the day at the dealership, but we didn’t mind because we walked away that day with exactly what we had wanted. Great job and thank you!
I SOLD MY USED CAR TO DURANGO MOTOR COMPANY. I WAS GIVEN A GREAT PRICE AND EXCELLENT SERVICE. AMIR DRISSI WAS EXTEREMELY HELPFUL.
Go see Rod McBroom for your next car or truck your looking for! My husband and I are on our second truck from Rod! He is professional, and goes above and beyond to help us get exactly what we are looking for! Thank you Rod-
Amanda Knowlton is the best..we loved the process buying our truck was super easy and didnt take alot of time.
Had a great experience buying a new truck yesterday! Raman was extremely helpful and made the car buying process very easy. He was very easy to talk to and made sure we were getting what we wanted. I would definitely recommend seeing Raman if you are looking for a new vehicle.
This was my first time buying a vehicle, so I was very nervous. I bought a 2021 toyota tacoma, and i couldnt be happier. Angelita T. was so helpful, she took time to listen to my concerns and she answered more questions then I could think of! Amazing service and staff.
Rod did everything he could to find what I wanted and made the experience as comfortable as possible.
Bought a 1991 Ford Bronco with the help of Izacc & Ramon & I couldn’t be happier. They were very honest & helpful throughout the whole process. This was my first out of state vehicle purchase and it couldn’t have gone smoother. Thanks a lot Izacc & Ramon!
Had an amazing experience!!! From being greeted right away by Amir, our sales rep and now friend, all the way to being handed the keys from Matt! Ive been in the customer service industry for years and was so impressed that I can say Ive never seen such fluid teamwork before. Amir youre a rockstar and thank you again for the joy you put in Krisas and my life. Mad respect to the whole DMC crew!
We’ve bought multiple vehicles at DGO motor company and usually the experience is fine but after buying a truck for $40,000+ and the salesman refusing to even fill our tank with diesel this will be the last vehicle we purchase here. The team that works at the Kia building are much more pleasant and real .
Cadence Reed was the easiest sales representative Ive ever dealt with. Thank You!
Eric and Kestrol were wonderful and helped me every step of the way. This is my first time purchasing a new vehicle, I wont go any where else!
Cody helped me pick out a car I love, by the time i left i felt like part of the tean
Just got my new car yesterday from here and John Evers was a wonderful and helpful part of the process. He was very thorough in finding what I wanted. Not to mention when waiting for the paperwork process to go through he was super fun and personal to talk with. Durango motor company definitely has a caring and awesome staff!
They told me that they would write me a check for my vehicle, but only wanted to sell me another truck. If I wasnt buying they were less than helpful.
Awesome experience super quick and easy thanks Angelita Topaha
Im looking for the new Kia GT and was thinking about the Hyundai N Line. I spoke to Mark Kanarek about the differences and Ill definitely be buying the Kia K5 GT when it comes out this year. Thanks for the advice and doing the research for me.
DGO Auto Gear installed a lift on my 4Runner and they did a great job. We take all of our cars to Durango Motor Company and they are professional and courteous. If you are thinking about any after market additions to your car give Jonathan a call!
Eric Akin and Phil Zielke of the Ford sales department helped me acquire a 2020 Ford Transit cargo van. Thank you for letting me drive the van before I signed documents to buy it. Its a great work vehicle.If anyone wants to see my low roof 130 wheelbase Ecoboost AWD cargo van, get in touch with me, and Ill show it.The vehicle arrived at the dealership with a recalled gas purge valve, and mechanics spent some time getting that fixed, the staff told me. At one point, a staff member at Durango Motor Company who Id never seen before told me that I couldnt test drive the vehicle without signing a contract to buy the vehicle first.After a written review on Google, Eric Akin and Phil Zielke stepped in and helped me to test drive it and I eventually signed a purchasing agreement.Thank you for your assistance.
Really happy with my new Tundra from DMC. It took a while to get the truck I wanted with covid delays, but Rod McBroom listened, found what I wanted, and helped facilitate some upgrades through DGO Auto Gear to make it my own. It was a hassle free, 0 pressure buying experience.
Cody was very helpful getting my granddaughter a nice jetta
Amir was excellent to work with we love our new 🚗