Have been partnering with Travelers Haven for a few years and love working with them! I am always amazed with their level of detail and assurance. Sara and her team provide all around great service to their customers and treat their vendors as true partners.
Used Travelers Haven for temp housing in the Nashville area. I was told in email that I could move in on a certain day, only to find out that the date was actually two days later, which was a major inconvenience, as I was staying in hotels waiting on the apartment. After moving in, I had to wait several more days to have internet connected. Never got cable, though we were led to believe we would. The apartment reeked of cigarettes and was disappointing compared to the images used to advertise it. All of this was manageable, however, and my contact Trevor did everything he could to make it right -- but the last problem was just too much. When I first made the deal, I informed Travelers that I would only be staying one month. But then I failed to repeat this official notice on a specific date. In the end Im being charged for two weeks rent after I will have already vacated. Plus, the rent is already outrageously high for the quality of the apartment and furnishings, and to have to pay this exorbitant amount when I wont even be using the apartment is simply gut-wrenching. Some of this is certainly my fault, as I failed to scrutinize the fine print. Still, after all the inconveniences and miscommunications that I tolerated and forgave, it now seems that Travelers simply has their hand in my pocket, milking me for as much as they can. Its been an awful experience and I recommend searching for a more organized, informed, and hopefully compassionate company for your temp-housing needs.
My employer used Travelers Haven to obtain corporate housing. The move in process was simple and easy. The apartment furnishings were in good condition and I had all the necessities I needed minus a few things.
Alec was incredible to work with. He helped me through the entire process and was extremely accommodating to my schedule and preferences. Next time I’m away on business for an extended period of time I will definitely be using travelers haven.
I have had nothing but fantastic experiences with Travelers Haven and 100% recommend them to all my friends. The customer service is amazing and they really make you feel at home. I will definitely work with them again in the future.
I was very skeptical of utilizing Travelers Haven because it seemed too good to be true. I was wrong. Travelers Haven has been user friendly, responsive, and helpful when I had questions. I was cringing at having to report that I had a leaky dishwasher. I expected all sorts of excuses why I could not get the dishwasher repaired. I utilized the Travelers portal and within an hour I had a follow up email and the dishwasher was repaired the following day!
Something as simple as getting WIFI turned on has become an almost 1 month process. The biggest issue isn’t that we don’t have it, instead it’s that the agent refuses to answer her phone or at least follow up with a simple text. I didn’t want to get to this point however since no one is answering this will hopefully get a response.
My apartment came with everything that I needed and it all works great, no complaints. Not having to worry about getting my apartment set up definitely made my transition into my job a little easier.
We are relocating to El Paso and needed a furnished rental. Alec was wonderful to work with - he went above and beyond looking for the perfect rental to meet our needs. He was professional and kind during a stressful time.
Extremely unorganized. The move in was a gong show from start to finish. No interest access, no washer or dryer when I arrived. Customer service is basically non existent. Not clear what service TH actually provides.Currently without internet access again without any clear reassurance that TH has a game plan for fixing.
Everything has gone smoothly and I have no complaints with my living situation! Thanks for everything.
This is by far the worst company that I have ever leased from.Travelers Haven does not communicate effectively or almost at all.They refuse to allow me to have direct email contact with the apartment although the apartment and I have asked several times. Travelers Haven finally agreed twice to sending emails from the apartment to me and then they never sent them. They barely responded to my emails but were so adamant about asking me for my service cat’s vaccine information.Travelers Haven did not tell me: how to set maintenance requests, about the hot water not working at my apartment, pool reservations no longer being allowed, the fitness app that I should use to check into the the apartment fitness classes, my parking spot or even that my guests should park in a spot with a green dot.Therefore, even though I went through the tedious process of registering each of my guests vehicles and writing out their parking passes, two of their cars were towed at $390 each. Also, I did not know where to park for the first few weeks of living at my apartment so my car was at risk of being towed as well. Furthermore, I reserved the pool through the apartment fitness app for a pool party without reason since Travelers Haven did not send me the email from the apartment stating that. When my guests arrived we did not have anywhere to sit, grill or place our food.Worst of all, I was told today, Monday, July 11 that I have to move out by this Wednesday, July 13. However, I work Monday through Friday but even if I didn’t work, who can move in only two days anyway? When I spoke to the leasing office at the apartment they said that their resident services office notified Travelers Haven of us having to move out so suddenly 30 days ago. Once again, Travelers Haven dropped the ball, this time a big one.
Great apartment in providence just seconds from downtown. Clean, fully serviced, and beautiful.
Great service!! All my issues were resolved quickly and with care!!
My experience with travelers haven has been awful. My experience with the apartment was not what was promised. I was assured a safe, quiet environment. The neighbor above me must of been on drugs, loud slamming doors all night, I couldn’t sleep. This continued during the day hours. They will not issue a refund. I am looking into legal action. In addition to not providing a refund for a place I stayed less than 24 hours, they are telling me I have to pay an additional 10 days rent. They never provided another address for a place to stay. They will not hold up their end of the bargain for what they promised for me to sign a contract. Do your homework! Don’t accept an apartment from them, unless you view the living conditions!
I travel as an interim Nursing Director. I have had nothing but bad experiences with Travelers Haven. I would give them a “0” if I could. I was in L.A. at the same facility for a year and they kept billing me instead of my company. Same for 2 years in San Francisco. Plus I had to move to 3 different apartments during that time due to their failure to renew my lease timely!Now I’m working outside of D.C. Today, my apt. was supposed to be ready for me by 3 PM. I arrived around 3:30 to discover the leasing agent had not received a necessary form that he sent to them on April 24th. The furniture company was there but couldn’t deliver because the leasing agent couldn’t release the keys until he got the form. I finally got in the apt. at 6:15 PM!! Of course, that couldn’t be the end. I discover there is no cable or internet!!! I have 2 TVs and my laptop with no way to use them. This is beyond frustrating!! No access to my work portal or to entertainment!! We know internet won’t magically happen tomorrow either! I just hope it happens this week or I’m going to have to find a library or bookstore.
Brittany seems to not own a phone or doesn’t use hers cause she does not answer it or ever respond. The fact that she gets paid at all. This entire company is a joke to deal with and every step of the way as been a complete hassle and nuisance.
Move in was easy. They took care of all the paperwork and set up.
Stayed the summer for internship nice place but staff is great
Update : Travelers haven keep charging my credit card for no reason... and them dont answer my calls ... In my opinion .the should rename themselves travelers Hell.... if you see this company run the other direction.. They are not military friendly ... they will try to squeeze the last penny out of you
Travelers Haven is a scam. As a short-term contractor, they have immense appeal considering the ease of which everything is advertised as. The turn around time was good, but you can see why:They did not properly vet the apartment they placed me in. It has mold, blocked vents from buildup, clear water damage, cracked floors, dirty carpets, broken appliances/doors, and other residue.Keep that in mind while you look at your receipt and talk to your account manager. That cleaning fee (that they so clearly didnt apply toward cleaning)? Not refunded.Ask them to resolve it, and they get maintenance (from the apartment complex...not at their expense) to come and do a poor job at addressing complaints.Heres the kicker: You can expect to pay approximately double what the rent actually is. They claim the upcharge is for handling your utilities/cable/internet and renting furniture. Local sourcing tells me that they pad each of those (i.e furniture rental at $600 was my line item; local sourcing quoted me at $379), as well as their standard upcharge overall (mine was an additional $200). In case that isnt bad enough, they charge you their one-time fee for their services at the signing of your contract... for $350.Avoid this company like the plague. I am currently talking to a lawyer and the BBB about this business.
Sunshine Rentals has been partnering with Travelers Haven to support their needs in So Calif for Houseware Rentals and other supporting services, they are very efficient, professional and organized. All this attention to detail ensures a smooth interaction between our two companies and results in an amazing guest experience
I work for a marine construction company in Jacksonville, FL. We do a lot of work along the east coast of the United States. We house our employees in apartments due to the lengthy amount of time they can be away from home. Travelers Haven has been a life saver when it comes to finding a nice place for our employees. Theyre the absolute best when it comes to securing a safe unit, either furnished or not and making sure all utilities are up and running prior to move in. All the employees have to do is an application and go pick up keys to the unit when its ready for move in. I couldnt recommend their services enough. The employees are fantastic and really build a great work relationship with you. I feel theyre a team member of mine, which makes the entire process so much more enjoyable. Ive had the chance to work with 3 different team members, two for housing and one from finance. They were all exceptional! If you are a small company or a larger one, please give Travelers Haven the opportunity to work with you. You will not regret the decision and your employees will be in great hands. Thank you Travelers Haven Team!!
I have worked with Travelers Haven multiple times and each person in the company I have emailed or spoken with is very nice and considerate. They are great at communicating with their clients and have a great system down to ensure an easy move in and move out process for everyone involved. I truly appreciate them and cannot wait to continue to work with them in the future!
Travelers Haven has a phenomenal staff! Working very closely with Travelers Haven over the past year has been a great learning experience for both our companies . Sierra Eubanks has been an awesome point of contact who;s efforts do not go unnoticed. She goes above and beyond to effectively communicate orders, cancellation, collections and any other issues that need a quick resolution to provide the best customer experience. She is passionate about her customers and always ensures a Flawless move-in for her guest. I enjoy working with Sierra because she is an absolute a people person, with guest needs always on the top of her list! Please keep up the great work you are doing Sierra!
Be Forewarned!! I contacted and partnered with Travelers Haven to find a corporate unit for my family and I. Bad Mistake! From the unit they placed me in to the professionalism or lack thereof of the Accounts Manager, Daniel Knigge, this experience ranks as one of the lowest of my professional tenure spanning 30+ years. As you can discern from the pictures included, the complex Travelers Haven partnered with appeared to hastily arrange a unit that failed in every manner to meet any corporate standard.To make matters worse which was as insulting as the apartment itself, Daniel, when contacted, was actually more concerned with the lease than the safety of my family and quality of life expectations commensurate with the nearly $3K I paid for the accommodations. He failed to return my calls choosing instead to send veiledly thinned emails inquiring about how it was going? After 96 hours of waiting for another viable course of action...enough is enough. Less than 10 feet from a major street, loud and blaring music at 2:00 a.m. from the apartment above, and general lack of safety controls equates to a subpar environment.Daniel, I am hopeful erroneously, articulated that Travelers Haven was not responsible for the surrounding environment (safety) and had not seen the property. Both unacceptable standards, as I am certain Travelers Have has, as part of its corporate strategy, pre-defined criteria with those housing organizations it partners with.Do your research, I erred in this regard as I blindly entrusted (and compensated) Travelers Haven to do so on my behalf!
We work along side a gentleman by the name of Alvaro Cedano here in Denver and I must say, this man is dedicated to his work and cares for his clients! It is an honor to work along side some that strives for greatness at all times and sets the bar high! Travelers Haven, you guys got a good one!
Sara was all around amazing and very attentive! Very happy to work with her and will be recommending Travelers Haven to those I know!
I have worked with Travelers Haven for over 10 years providing furnished housing for traveling staff at the hospitals here in Santa Fe, NM. I have always been very pleased with the efficiency of all the people who organize the contracts, get the checks out, and who stand behind the travelers that they send to me. I have enjoyed getting to know many of the people at Travelers Haven who make it all come together and work to everyones benefit. I send you each my gratitude. And I am sure the professionals who travel do as well. Keep up your good work!!! Many thanks, Annie
We have been working with Travelers Haven for almost 2 years now and they are amazing! They are extremely helpful and make everything seamless and stress-free. My account manager, Justin, is extremely patient and quick on his feet since the nature of our business make accommodations change frequently prior to and during the majority of our projects. And needing sometimes up to 14 apartments depending on the project is no easy feet!
Rent Me Florida is a statewide property management and rental property placement company located in southwest Florida. We have been placing clients from Travelers Haven for over five years and have thoroughly enjoyed working with everyone at the company. In addition, the people that they place have been top notch. Positive experiences all around! Would suggest this firm to anyone! Jan Lee, Rental Specialist.
I’ve used Travelers Haven twice now for 3 month work assignments. I have found the experience to be seamless and stress-free. The options are endless, you just need to be clear, right from the start, on what you need and the professionals at TH will help you find your accommodations and guide you through the process from start to finish. Shout out to Keith, whose team helped me mind my last place quickly and easily. And a huge shout out to Sarah B who was utterly professional, responsive, helpful and kind during this last assignment. When the linens weren’t quite up to my standards, she immediately contacted the vendor in the city where I was, and they delivered brand new linens. She also immediately got me a second bedside table and reading lamp when I told her I needed that as well. A different vendor, but all done immediately, within a day. Responsiveness like this makes me certain I will use them again and refer TH to others.
Travelers Haven and our company, ABODES, have been working together now for over a year. They have proven in so many ways to be a great partner and the staff have been professional, friendly and easy to work with. I appreciate the artful balancing that they do between their clients and vendors. Frankly, I havent worked with a better company in my ten years of business. I look forward to our continued collaborations in serving the needs of our mutual clients.
Tower280 has been partnering with Travelers Haven for a few years now and have all positive things to say. We work with each other to get their clients homes. They are very responsive and easy to work with and very helpful when working to get their client the perfect home. Josh Mayfield and his team are especially dedicated to their job making it that much easier to work with them. A job well done!
Excellent service. In the beginning when finding an apartment that meet my needs was a little bit tricky as my budget was one thing but was given an option way higher than it. But, by talking with the employee, we sorted it out and found a happy medium that worked out perfectly. When I got to the apartment it was missing the washer/dryer, dirty apartment and one shower was not working. However, my account manager was really helpful managed to fix everything within 3 days. I would have imagine if I try to solve it myself going to the leasing office it would have taken way a lot more time.During my stay, any doubt that I had or problem, it got solved pretty quickly. Communication was never a problem for me.This was my first time renting an apartment in a place Ive never visited and Travelers Haven definitely made it easier for me. I definitely recommend and will use their services again in the future.
We are very satisfied with the work from Travelers Haven . We were looking for reasonable apartment living while waiting for medical surgery. Its definitely the way to go . Hotel living gets old after about two weeks. They take care of everything down to the forks and knives in the drawer, sheets, towels, cable etc. I highly recommend Travelers Haven to assist you with all of your housing needs and accommodations .They found us a nice apartment in a very nice neighborhood and we are close to parks, shopping . All the conveniences that you need when you are away from home.
Travelers Haven is an excellent company who is passionate about their customers. They will make sure they take great care of their customers when issues occur. They are very quick to respond. Kyle Stough is a team lead for this company who coordinates issues that have to be handled quickly and efficiently. I highly recommend all of them.
Matrixx Concierge Services has been a vendor for Travelers Haven since 2013 and since our first assignment we knew they were an excellent company to work for. Daniel Smith and his team are outstanding to work for, very professionals, cordial and with superb customer service skills. Daniel and his team make us feel as part of their team and always complement our work which is rewarding.If I ever come across anyone who is in need of a Corporate Housing Company, Travelers Haven will be the one I recommend. They always choose the best for their clients and want to make sure all the services they provide are performed to perfection.
Keith McCarthy was incredibly responsive and helpful. I was on a huge time crunch and having someone else help track down furnished apartments was definitely a load off of my mind. Im the type of person who has a million questions and is always trying to get the best deal, but I never got the feeling that Keith was growing impatient with me. Even when I told him I had found something independently and likely wouldnt be using their service, he was nothing but gracious. Keith was a real class act!
I used travelers haven to find a short term lease on a furnished apartment in Milwaukee, WI. If you are searching for something similar I highly recommend travelers haven. I know they are able to find housing in many cities.I was sent on a temporary assignment for work that meant either staying in a hotel or finding a short term lease for 90 days. I preferred something with a kitchen that would feel a little more like home and would be furnished. I found multiple companies that offered furnished apartments, including two that were offering housing in the same apartment complex, travelers haven and a competitor. The competition was significantly higher priced than travelers haven even though it was the exact same apartment.Initially, I worked with Alex Woods to set up my lease. I had a lot of questions since work was paying for the apartment and I was going to be moving in sight unseen. Alex was great, and able to answer every question in a timely and professional manner. Alex even shared his personal experience with parking a pickup truck inside of parking garages, which ultimately helped me to make my decision on which apartment I chose.After signing my lease, my account was transferred to Sarah Block. Sarah was amazing as a client experience specialist. Again, work was paying the bill and because of it, I ended up having a lot of extra questions and hoops to jump through. Sarah was expertly professional and knowledgeable. If I did have a question she was not sure of, she searched out the answer and responded in a timely manner.Ultimately, if I ever need corporate housing again Travelers Haven will be the only company I do business with. If all of the employees at travelers haven are as professional and helpful as Alex Woods and Sarah Block I guarantee you that your experience will be as 5 star as mine.
I truly appreciate the opportunity to work with Sierra Eubanks. She is professional and caring. She is genuine and honest in her work and treats everyone with respect. It is too bad she cannot be cloned. What a wonderful asset she indeed is. Sierra-I love working with you. Please do not ever leave!
Ive been working closely with Travelers Haven for almost a year now, and they have been so easy to work with. They are always very prompt and courteous in their responses!I work with Amanda Keith the most, and Ive loved working with her. Even when clients change their minds, she always rolls with the punches and makes sure Im updated on everything they require. Amanda is very helpful and kind, and I always look forward to her e-mails! If you need help, shes your gal!
It has been an absolute pleasure working with Travelers Haven and specifically Genevieve who has placed clients with our apartment complex here in Carlsbad, CA. Their attention to detail is great and they have a true understanding and concern for their clients needs for corporate housing. They are truly professionals in their field and anyone considering corporate housing should contact them without hesitation. Congrats to the Travelers Haven team!
I own a concierge service located in Brevard County Florida. I wish to offer my review of the corporate side of Travelers Haven.I am called upon to represent Travelers Haven during cable installations throughout Central Florida and the space coast for units that are about to be occupied.My contact person is housing coordinator Daniel Smith. I wish to commend Mr. Smith for his professionalism. All of our interactions have been efficient, clean, and crisp. Any time I have had issues with getting paid he has interceded and resolved the issue in a timely manner.He multitasks effortlessly, and follows through with his daily interactions with me.. I wish to recommend Mr. Smith enthusiastically and without reservation. Your company would be well served to consider him for management promotion.
Ive had a great experience with Travelers Haven! booked a short term rental sight unseen, but they worked with the property manager to take current photos so I could see it. When I arrived to check in, I was pleasantly surprised with the cleanliness and all the extra little touches left to make the move in smooth.
I had some medical issues which required me to be away from home for several months. We were referred to Keith McCarthy at Travelers Haven by another satisfied transplant patient. At a time when we were too busy with medical issues, Keith found us available temporary housing, had it fully furnished, secure for my caregiver to move into. This service was invaluable to us at this time. Keith was very professional, thorough and accurate in all he quoted and promised. It would be a pleasure to do business with Keith McCarthy again!
I worked with Travelers Haven as another corporate housing provider. When we worked together they were quick and always ready to provide our guests with the best service. I would highly recommend partnering with Travelers Haven! Also, Sara Duderstadt was an incredible help and was always a pleasure. She was proactive about solving any potential concern and I appreciated everything she did to facilitate a wonderful experience.
Travelers Haven is by far the most professional and organized corporate housing provider I have encountered. Their staff is receptive and responsive to any questions or concerns, specifically Genavieve. She has been great to work with and I appreciate her continued communication. I would highly recommend working with this great group.
We own and manage apartment communities in the US and have never had such a convoluted transaction in attempting to simply provide elegant quarters for medical professionals.We found our inaugural experience with the company an administrative bungle from the onset. We would not, under any circumstance, deal with Travelers Haven again. Its staffers are young neophytes who have not the slightest idea of how higher-end multi-family real estate operates.An administrative nightmare is an understatement.
I have worked with a lot of companies as a community manage but Travelers Haven is top notch, they are very prepared as well as made their client that moved in Decatur Point very happy! The whole team was on top of everything and it was so easy to get this lease completed. I praise their company and the staff especially for all they have done.
I have had a great experience working with Travelers Haven. Everyone I’ve worked with has been quick to respond and act. We needed temporary housing during a home renovation and they were able to find us an apartment close to our home, in a nice area and at a good price. It was fully furnished and they handled everything with the leasing office. Going through a major home renovation/moving is stressful enough but with Travelers Havens help, there was one less thing to worry about.
I worked with Travelers Haven as a corporate housing partner. Everyone I interacted with was efficient, thorough and kind, which is important when it comes to giving each client the best possible experience. Their work ethic reflects positively on every party involved, and I highly recommend getting in touch with them for any need you may have.
We have been working with Travelers Haven for over 10 years and could not be happier with the relationship that we have. Everyone at Travelers Haven has been an absolute pleasure to work with on a daily basis. Their attention to detail on every order they place shows their commitment to making sure that each and every one of their clients receive the absolute best experience during their stay at their home away from home.
I have worked with Travelers Haven professionally at my apartment community for over 10 years. Josh Mayfield has been my go to for a few years now and he is incredible, amazing and so very helpful whenever I need something. I truly appreciate and look forward to many more years of collaboration and hoping they continue to use my communities as a placement spot for their clients!! 5 Star all the way!!!
I dont work directly for TH, but have done regular contract jobs for them for the last couple of years. I have enjoyed very much working with Daniel (and before that, Nathan). They have always been responsive to anything I brought to their attention, and my experience is that they were very customer-focused to make sure the units were serving whatever the customer needs. Thanks Daniel!
Amy G and the Travelers Haven team is absolutely incredible to work with!! Their attention to detail, customer service and genuine care for their clients is evident in every contract I have had the pleasure of working with them through. I would highly recommend Travelers Haven to anyone looking for or offering short term housing accommodations! They are truly wonderful!!
I work at an apartment community that does business with Travelers Haven. Every representative that I have spoken with has been polite, prompt and professional. I always look forward to hearing from them!
Travelers Haven is an excellent company to partner with. Weve been a vendor for them for years now. Weve worked one on one with Dan Smith, the Senior Coordinator, and he has always made the process a smooth one.I highly recommend this company for any travelers looking for corporate housing or vendors looking for an excellent company to partner with.
I have worked with travelers Haven for the past four years and find them to be thoroughly efficient and on task. I especially have enjoyed working with Daniel Smith who is always available and quick to act when needed! Many times they are working under strict deadlines and have issues that need to be resolved but they get the job done. They are very pleasant to work with I would highly recommend them to anyone.Noelle SlusserOur Errand Runner
Travelers Haven is a wonderful place to work with for housing accommodations. Their customer service is outstanding and communication is superb. Checking in and out was incredibly easy and they were always there when I needed them during my stay. Thanks TH!
I have been using Travelers Haven for a temporary living arrangement for a job in NYC. Very impressed at the excellent customer service I have been consistently receiving, especially from Genavieve. During these stressful times, having a smooth, pleasant booking process was a huge help for me. Communication with Genavieve was exceptional, she is always quick to answer all my questions and concerns. Wish I always dealt with employees like her! Will be using this service again.
I have worked very closely with Travelers Haven for about a year and a half now and find their communication and eagerness to help and resolve issues the best in the business! The entire team has been a pleasure to work, especially Sierra Eubanks, who has been my main point of contact. She is incredibly attentive and somehow always seems to make working with her fun. We love Travelers Haven!
Sierra with the TH team is always so helpful, shes fast and effective on getting any questions answered and shes so prompt on all of her replies via email and phone. Shes a very sweet girl and is a delight to work with. We love her here at Express Furniture ♥
I work closely with Travelers Haven Housing Logistics Team on a daily basis and Sierra Eubanks is the sweetest most hard working gal I know. She is always willing to go the extra mile to ensure her customers satisfaction. She truly is a joy to work with and has such great work ethic.
LOVE ❤️ working with this company! Always professional and expedient. Customer service is their #1 priority. Very organized. A very pleasant experience again and again.
Travelers Haven has been my go to for several years. I am a travel nurse and they never disappoint. They are always reachable with a 24 hr on call person who is more than helpful. I recommend them to anyone and they are definitely my first choice! Thank you, Travelers Haven.
Reston Concierge has worked with Travelers Haven for over 4 years. I have had the pleasure of working with Dan Smith who has spearheaded most of our transactions. Great attitude, excellent communication. Looking forward to being your contact in the DC, MD,VA area. Keep up the great work and thank you for making us part of your team.
I have worked with Travelers Haven a number of years as the rental provider. Such an awesome group of people to work with! They are always pleasant and work with us on finding just the right place for their nurses!!
Travelers Haven has leased several apartments at Estancia San Miguel, and each time we receive wonderful communication, timely payments and the apartments are left in perfect condition at move out. The staff that works with the office is amazing and so professional and friendly. We welcome them to our property any time.
This was my first experience working with a corporate housing company, but they made it so easy and convienient. Dedicated account representatives were quick to respond and helped customize a solution for our needs. Everyone was professional and friendly. Overall wonderful experience with excellent customer service.
If I could rate Travelers Haven as 1000 stars I would. The company itself is DREAMY has always been easy to work with. I work for Greystar Property Management - and have had the pleasure of coordinating short and long term leases at six different properties in Denver. Over the last six months, my relationship with Travelers Haven has only gotten better - mostly because of Jessica Englund. We work well together whether we have two days or two months to get an apartment ready for move in. I wish I could fill my entire community with Corporate leases through Travelers Haven.
We love working with Travelers Haven. They are very attentive, and always make the process easy for residents! We highly recommend using them! : )
Had a temporary assignment in MA. My apartment was set up and ready to go with everything I needed to complete my home-away-from-home place. Had an excellent experience and would definitely use them again for my future needs!
Kyle Stough with Travelers Haven has helped so much with and apartment complex that was difficult to deal with. He stayed on them to make sure all issues were resolved. Great job! Thank you so much Kyle!!
Kevin Babcock was awesome in helping me find an apartment for a travelers assignment. I would recommend him to anyone looking for temporary stay.
This company has been awesome to work with. Their friendly staff has helped made relocating to Denver way easier than I thought it was going to be. I highly recommend them!
Ive been traveling for 4 years with my current employer. Travelers Haven has been good. The apartments are clean and fully furnished. If there is an issue there is an emergency number and there is someone available to help with our needs.
As a first time user of Travers Haven, I was very impressed with the responsiveness and helpfulness of the staff. If ever I had any problems or concerns, they responded almost immediately. That in itself, helped me out so much and decreased my stress. Would definitely recommend!
As a vendor, Travelers Haven is one of the best partners that I have ever worked with! Amanda Keith is my main point of contact and is incredibly efficient and an excellent communicator. I always look forward to working with her on contracts! Jennice Ratley-Furniture Options
Great company to work with. Full disclosure, I am leaving this review as one of their vendors but everyone in the office has been professional, efficient, and exhibited great integrity over the duration of our business relationship.Based on the fact that they are experts in their field and have a deep breadth of experience and a great team that looks out for their clients best interests, I feel that professionals looking for corporate housing services would do well to work with this company
Each and every time I’m in need- ALEX TURNER is THERE! He is Reliable And so professional!!! Alex is the way to go if you need any help! He is quick and ready to to answer all of questions ! Thanks - Alex for all you do!! 😀 You’re awesome !!
Dan Smith always does a great job been working with him for years. Thanks for all your hard work.
I really enjoy working with Travelers Haven. They are very knowledgeable in all areas of corporate rentals, easy to work with, communicate on all aspects of the agreement, and make doing business fun. Every state has its challenges and budget constraints when setting up corporate housing and I truly feel like they are my partner while setting up my accommodations. Thank you to Hotel Engine as well, as that makes setting up a hotel very easy and saves me a lot of money.
I have attempted to obtain a quote from this company for housing but nobody will call me or email me, a complete lack of service. I was able to contact BLVD Suites and they responded quickly. I dont know how this company stays in business with their complete lack of customer service.
I just have too say, That its was great just to talk to such a cool person. I feel its was a God Send to me, to speaking with you.Lord Bless you Alex Turner!!Thank you again during this difficult time.
I have worked with Travelers Haven through work and have enjoyed the experience. They are efficient and actively listen to customer feedback.
Travelers Haven is a great company. We have been doing business with them for years. Great staff and very attentive to any issues!!!
From day one Dennis made it clear that the Travelers Haven team would be doing everything they could to accommodate our demanding wishes. Communication was prompt, clear, and attentive to our needs. We were relocating to one of the countrys hottest real estate areas, yet the specialists at Travelers Haven persisted in their search to connect us with options. We highly recommend their services!
Travelers Haven is always a pleasure to work with! Sierra Eubanks is AMAZING!! She is always there when I need her!
Our company has worked closely with Travelers Haven for several years. During this time we have witnessed their amazing growth and have noticed that they remain 100% committed to the guest and their experience with corporate housing. We have worked closely with Daniel Jagd, Kendra Willcockson, Sierra Eubanks, and Amanda Kieth and would recommend them as the highest level professionals in the industry. Our company is confident that your experience working with Travelers Haven will be professional, efficient, and will make your temporary housing experience painless.
We have been working with Travelers Haven since earlier this year and they have been great! Everyone we have worked with has been extremely helpful. Lauren Pascoe is always prompt with returning emails or phone calls.We hope to continue to work with Travelers Haven, as we both aim for high client satisfaction.
I recently moved to Nashville and used Traveler’s Haven to lease my apartment. The process was smooth and easy and I felt like Kevin and Sarah had gone above and beyond to make sure that I got into a new home and could begin my life here. I was so thankful for everything they did for me.One week to the day after I moved into my new apartment, Nashville was struck by several deadly tornadoes overnight. My neighborhood and apartment building had been directly hit. In the light of day, I found myself alone in a new city with no home. I was physically ok, but traumatized and terrified about what was going to happen. I texted Sarah to make her aware of what happened hoping she could help in some way.Next thing I knew, both Kevin snd Sarah had texted me, told me everything was going to be ok and assured me that they were going to help me. The exemplary customer experience they had already shown me was nothing compared to what happened next.In the midst of chaos, uncertainty, and hundreds of displaced people, Kevin went to work trying to find me a new home. Power was out, apartment complexes were over wrought with calls from people desperately seeking new homes, and the whole city was in shock. I had temporarily been put in a hotel by my employer, but the clock was ticking. .... I had 5 days. I’m not sure how he did it but on the second day, Kevin secured my new home!He and Sarah communicated flawlessly. I knew what was happening and how hard they were working to ensure I would have a place to live. My move in day is Tuesday... one week from the day the tornado hit. But there’s still more!! When they found out that there would be a 2 day gap between my hotel stay and my move in date they made sure that it was taken care of and called the hotel to add the extra days!In a time when I felt completely alone and unsure of essentially everything, Kevin and Sarah stepped in and handled every detail. Traveler’s Haven and the people they employ are beyond amazing. I have never met people who put so much heart into helping their customers.Thank you Kevin and Sarah!!!!! You took a horrifyingly difficult situation and made me feel safe and cared for. You are beyond great at what you do.... you are great people. I appreciate you more that you could possibly know!!!!
Weve worked with Travelers Haven over the past 3 years and have always enjoyed the experience. Their staff are friendly, informative, and knowledgeable. I recommend using them for placement needs throughout the USA. Ask for Stevie!
I have been working with Travelers Haven for several years and can always count on them for my short term housing solutions. The agents I work with respond quickly with options and if there is an issue that needs to be taken care of with a property, it is handled accordingly and timely. I enjoy working with the helpful, friendly staff and look forward to another year in 2017!
I was recently interviewed about Travelers Haven and listening to myself answering their questions made me more aware of how much Travelers Haven does for me. My company has enough faith in them to allow me to use them exclusively and to put their business in their hands. It is an honor to work side by side to make our travelers experience a great one!
As a Concierge Services Manager at Dwellworks, its been wonderful having Travelers Haven as our client and working with Dan Smith, Taylor Brown, Kyle Stough, Heidi Jones, and Kerry Eames. They are all incredibly helpful, efficient, and attentive to our email and phone communication, all with the goal of making their clients moves as smooth as possible. Thank you for trusting Dwellworks to help you achieve that!
I can give Travelers Haven 4 stars at this point only because Joey Desimone was the best associate I ever worked with . Joey supplied customer satisfaction to the T!Joey is gone and he is missed . Joey never failed .
Travelers Haven has gone above and beyond to make sure that UNA Purchasing is taken care of. They have made sure that our experience has been smooth and beneficial on both ends, and we appreciate the relationship that has been established throughout this process. We highly recommend Travelers Haven!
Daniel was my agent. He did his part. Found us a great place to stay and the furniture in the apartment was all so great. What was not so great was the accounting department. They did not take the first or the last month rent out of my account when they said. I agreed that they could take out the two months rent over a four week period the month of Feb., which they did not follow through with. They started taking money out the month of April (more than agreed upon). When I called, they said I owed them more money than my contract stated. They quoted invoices, which never received. My roommate, account was debited $500 more than our contract stated. Which they stated, was owed to them.
I normally stay at hotels for work assignments, but was referred to Jordan from Travelers Haven to get an apartment for a longer posting. He was absolutely first class. He worked very hard to find the best option within the budget, and Im very happy with the way things turned out. I was able to get the best possible internet and cable, and the furnishing was excellent. Thanks Jordan!