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Mint Carwash
3751 Frankford Rd, Dallas, TX 75287, United States
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Mint Carwash

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An
Review №1

If I could give zero stars, I would. Gave this place a try, pretty good wash until I got to the back of the car, it was filthy. I approached a group of employees seating to informed them and I was just brushed off. Never again! Many better places near by

Ph
Review №2

Its ok, maybe to keep up the cleanliness its fine. But if you car is really dirty probably have to go through several times. The big key are the guys who pre clean car before wash. I one side was cleaner, the other guy was slacking.

Ch
Review №3

Very unhappy! I was looking for a new car wash so I tried this place out. No one could pay me to ever go back here! My car still looked dirty once I took a look at it. I actually asked to speak to a manager, because the more I looked at my car, I was very disappointed. The manager came out, I explained to him my car was still dirty and he rubbed the dirt & grime- said Oh, Sorry. Ill tell the guys to do better. That was it! Im not a complainer and due to several people waiting to use the vacuums, I hurried to vacuum the car and leave. Upon leaving, I called the number on my receipt- no one answered. I left a message. After I got home, I began to wipe down my car when I noticed the car was definitely half way cleaned and it was a less than average job. No shine and the package I paid for specifically said shine for car and tires. Frustrated, I wanted to let it go as had a busy day but upon leaving home, I thoroughly had an opportunity to look at my tires while getting gas and I became even more furious as it was evident the entire car wash was a waste. I called the number on my receipt again but no one answer. I returned to the car wash and asked to speak to a manager. An assistant manager came out who was much more pleasant and apologetic. He acknowledged the car had no shine and the tires were dirty. I told him the previous manager really did not say much and did nothing to resolve my waste of money. He brought the other manager back out and once again- no empathy or regard for the poor customer service, waste or money, and a less than average

Mi
Review №4

For the most part I was happy with their service.It was conveniently located for me and customer service was usually on point. The only complaint that I have is that I just moved from north Dallas- if anyone has ever moved before it can be stressful and you have a lot on your mind- so I noticed that I was charged this month for my membership so when I called to cancel my membership I asked for a refund for this month since they can see it had not been used and it had only been a couple days and they would not give me money back for services unused. Really disappointed so customers beware they will take you money !!!!

ta
Review №5

Its was boo boo they dont even dry your car so there went the water spots

My
Review №6

This used to my favorite place to come washing my car since it was opened and started at $4. It was so fabulous. But I noticed since the price was rise to $5 for mint. It did not have a lot of foam-like before. I’m glad to pay more if I could get the same service, but its actually not! It even scratched my new car and broken my dad’s mirror side. So terrible. I do not come this place anymore.

Gi
Review №7

Best in the area. They have air hoses by vacuums to get water out all the hard to dry areas.

ca
Review №8

Their rates are better compared to their surrounding competition.Their staff are very helpful.

Cl
Review №9

This place was good to me they took out payment on time and the day of

Lu
Review №10

I was very happy with this car wash until it change management. I gues they are trying to save water, because on my turn, it didnt come any. Not even turn the bruselas spider on.

Lu
Review №11

The only reason I didnt give this place 5 stars is because the lines are incredibly long... But fantastic service otherwise.

Mi
Review №12

Very convenient to have the monthly pass, so you can go as many times you want.

Ta
Review №13

Wash your car somewhere else. $7 to wash my car with BARLEY any soap. My dishwasher uses more soap than them. Plenty of competition within a 10 minute radius.

Ri
Review №14

They have an air compressor gun at the vacuum spots which works great.

Ju
Review №15

The pros: this place has great prices and the wash is pretty good. Plenty of vacuuming stationsCons: sometimes I have to go to 2-3 different vacuums to get one that works. Nobody EVER answers the phone and there’s no email listed on the website. My front rim covers got all scratched up from one of the attendants directing me in poorly (I did not have time to go inside, so tried calling).Overall, it is a good value and just around the corner from my apartment. I bought new rim covers last week. I’ll be keeping a very close eye on them and making sure i only come here when I’ve got ample time... in case this happens again.

ju
Review №16

I got the platinum wash. The dry was spotty on windshields. The wash wasnt very good on front and back of car. Still had the ring from bird poop on front windshield. When I went to vacuum only left side had good suction.

Jo
Review №17

My god the spam you get hammered with when trying to check out is so annoying, but the car was is quick and effective with friendly staff.

Jo
Review №18

Paid $1 for the microfiber towel, guy shows up with a paper towel and said those are now $2. Bogus

Ed
Review №19

Am silver member here, but got bronze service for three times. Today I told a staff that am silver member not bronze. He said its the same. I need a explanation. I paid for silver but only got bronze service, should I only pay bronze price then? Am considering cancel the subscription if theres no convincible feedback.

Ju
Review №20

My Jeep was dirtier on the way out. I paid for the $12 wash as well. 2 stars for vacuum

PR
Review №21

In the past last six years I’ve been here in Texas this is my first time I feel like I got what I pay for strong vacuum very nice stuff give me extra towel to dry up my truck I recommend 10+***************

Ab
Review №22

It is an amazing car wash, but they have lowered the quality. At first they wet the car before brushing it, they no longer do it and that causes damage to the paint of the cars. And the current employees do the work without enthusiasm And I pay a month to give me a good service, I hope they improve and use workers who want to work like what they had before

ca
Review №23

Great wash especially for the basic one. I added tire shine, but seemed like it just cleaned them.

So
Review №24

They were very helpful but did not scrub the tires. I wish they do a better job on the tires

Ha
Review №25

Is business still running? it remains close for several days, no any notice, no update on website, is there anybody know what happened? Thanks!

An
Review №26

Excellent price and quality service.

Ma
Review №27

I paid for the $12 premium wash that included wax and an additional $1 for a towel. I get out of the wash and my car is still covered in grime. I brought it back around to have some spots fixed and the guys were helpful and cleaned up those spots, but my car was still grimey so I asked to have it run back through the wash. They asked me if I got the $4 wash and I told them I paid for the $12 one, and they brought the owners over to ask me what was wrong and I asked that my car be run back through the wash again. They put my car on the belt, soaped it up and I ran through the whole wash without anything taking place, not even a spray of water or the dryers at the end. My car comes out still covered in soap and looks worse than before. Luckily I had purchased that towel from them so I polished all the soap off of my car by hand. That was needlessly spiteful on their part. You shouldnt treat your customers like that.

ra
Review №28

Ive been there twice. Both times the car was half cleaned, even with the more expensive package

An
Review №29

Very reliable, great pricing compared to others and open later than most! Must try!! They dont towel dry but a free vacuum area with free pressured air nozzles helps you quickly get a nice detail inside and out of your car! 5 stars for sure!!

Ki
Review №30

Wow ....so the kid that is working the front controls, just dipped his brush into the bucket of water and then swong it all into my car window... all over me and in my car in the inside and laughed.. I had to laugh too cuz it was kind of funny!!! however he should have at least given me a towel to dry off my car and myself with. I guess next time I really got to roll up my window faster.. lol

Fr
Review №31

Happy to wash my automobile at this location. Super polite and friendly staff. I appreciate the presoak and brushing the vehicle before entering the tunnel. I like unlimited wash and price. Great place. Thanks

Tr
Review №32

This place is so convenient, fast, and easy!

Je
Review №33

Very nice and staff is ready to tend to you. Vacuums are clean and line is quick. Great price

Ro
Review №34

I paid for a $1 towel and the guy wouldnt give it to me cause I trashed the receipt. Hah wow

Fa
Review №35

I NEVER signed up for a membership there but just noticed I have been being charged 14.99 since JUNE!! I tried calling and calling no one ever answers! I have only got my car washed there 1x!!

Na
Review №36

Since you asked about why 4, and not 5 stars, I paid 3$ more for wax and shiny, and I got the same regular wash. Anyway, I had a good experience compare to the other places, and loved free vacume.

J
Review №37

This location would be a real moneymaker if you offered more services. A simple rain check or the opportunity for one of the sweet kids to vacuum or wipe down a car. But youve tried to automate away everything you can including customer service.

J.
Review №38

Decent price and quick line. Some of the vacuums were clogged.

Ja
Review №39

Nice clean wash i got the monthly wash only $14.00

Ad
Review №40

Mint used to be my go to Car Wash until this last visit. It would not be fair to rate any less than 2 stars. Just like another review recently posted the quality of the soap, the machines, or just the completed work has significantly gone down. I always get the silver $10 wash and typical have no issues. However today I decided to go ahead and do the Platinum wash thinking that I would get better results. I was excited to see how the extra wax was going to turn out. I was mistaken and the wash that I received was worse than a $10 wash. The Platinum wash ($15) includes all the washes previously listed on their page however when I get the silver Im almost guaranteed to have shining wheels and tires. This time around it only did two tires and of those two tires it only did two-thirds of each tire. The wheels look untouched and have dirt on them that easily wipes off with my finger. I was highly disappointed also after looking at my wheels. I decide to take a look at the whole vehicle and it looks like the hood around the windshield sprayer nozzles still has significant dirt (2-inch in length) around them. There was also a little bit of soap left over on my mirror which is expected on the lower quality washes but on the highest one before detailing you can get is unacceptable.The last car wash visit I used a different location because I went on my way home from work. Mint is only 5 mins from my house. So its extremely convenient. I had used this other location on previous occasions for the same reason. However I paid the same amount at $10 for the wash and I went to Klean N Go. the $10 wash from there was comparable if not better due to the fact that I got everything I paid for. I plan to go back to Klean N Go because I can expect reliable and consistent service.The owner of the business responded and has yet to fulfill his statement/promise of letting me know once the equipment has been serviced and I can come back for the free wash.

Ev
Review №41

Nice job. Great vacuums.

Er
Review №42

Decent at a reasonable price. It’s a good place to go if you only have the time to wash your car once every other week.

Pj
Review №43

Bad customer services. Paid for a higher priced wash. Got the wrong was when I went through

Lo
Review №44

I purchased the 14.99$ car wash and my SUV was still dirty. Im very disappointed I had to rewash by hand. 😭🤦🏾‍♀

Sh
Review №45

This is one of the best car washes around! I bought a monthly subscription of $11.99 who can beat that unlimited deal and as you enter there are people who brush wash your car! Both sides and back not like other car washes who only use the brush on the driver side and maybe hit the back. The vacuums are always working and strong! ❤❤❤ Mint Carwash

We
Review №46

$11.99 for unlimited washes and vacuum for a month. They hand wash your car a little before entering and the wash sprays tire shine on your tires surprisingly accurately. Highly recommend.

gl
Review №47

They gave great service. Took care of my car in a timely fashion. Ill be back very soon after the crazy weather is done.

K.
Review №48

Go see Toney and his crew at Mint! It’s not everyday you meet the perfect strangers who are hardworking, good fellas! The guys saw that I needed some help with my vehicle and without question they came right over and offered their assistance. They went well over and beyond what anyone should ask of a stranger and I’m grateful! Blessings come in many forms, types, ways and people! So once again, thank you to the hardworking guys at Mint!

Ma
Review №49

I like this car wash! Good friendly service. My Honda is shiny again.

Ry
Review №50

Very cleansing experience, I went in dirty and came out clean!

Ve
Review №51

An upgrade was needed and delivered for this establishment. The wash was good and reasonably priced. The attendants were attentive and pushed the side mirrors in, and actually took the antenna off as not to get damaged. Nice touch to have a mirror to enter the wash and air blowers near the vacuums.

Br
Review №52

These guys really take care of you. Even with the $4 wash theyll brush your windshield, hood and also the back window. 10/10

Ch
Review №53

The services is a good price especially the monthly plans and the vacuum work well they are getting two stars because on the left side of the car wash which is normally the only side that they have the vacuums open on doesn’t have a canopy and they have a lot of birds roosting on that side. The last 3 times I’ve gone there I have literally had to drive back through the car wash a 2nd time after vacuuming the car out because I end up with fresh bird poop all over the hood, windshield, and roof of my car by the time I’m done vacuuming. I have the $11 monthly plan so it’s more of a annoyance than anything to do this. I strongly advise you to vacuum out your vehicle 1st before washing it and pulling to the left side of the car wash to dray off your vehicle . There are other car washes close by if this isn’t something you want to worry about. I’m currently considering go to one of them I will update this post if I do make that change

Pi
Review №54

Staff is always helpful. Amenities are clean.

Jo
Review №55

Cant beat the service or price

Jo
Review №56

Needed help with the new payment method. Didnt have to ask he was right there to help.

Kr
Review №57

Just left car wash, and it doesn’t even look like they touched the back of my car. Very disappointed. I would post a picture if I could. It looks at the same as I did before I washed my car.

Mi
Review №58

Very impressed by the customer service here! I paid for the $1 microfiber towel (I thought I was paying for a hand dry), so when no one was waiting for me at the end of the car wash, I drove back to the entrance to ask about it. The manager was already looking at the bug residue that was left behind and granted me another round through the wash at the same level I paid for originally. It was a smooth operation with quality machinery. The only reason it didn’t remove everything the first round was because my car was FILTHY and neglected more than normal when I arrived. Definitely recommend these guys!

La
Review №59

Had my car washed on 4/9 with the basic wash.They did not get my car clean. ( Had bird poop on a few places) I returned the next day to have them re wash the car and clean it . The manger told me the basic wash doesnt take care of bird poop. Isnt the purpose of a car wash to clean your car? I would not recommend this place more service and management.

Ch
Review №60

Good wash dryers work well their very few water spots left on my windows bit thats to be expected. Priced very well. As am uber driver I do reccomend this place for your car if you do it yourself

To
Review №61

People were friendly and helpful even though the $4 wash dont do it after a week full of pounding rain. But the $6 wash did.

Ti
Review №62

Got the sticky paper off of my windshield for me

Vi
Review №63

I gave 3 stars only because of the vaccum pump I used was not up to the mark. The cleaning service was great for the price mentioned . It might be an unfortunate day to get stuck on that bad vaccum station.

Ro
Review №64

I get pretty great car washes wherever I go, but I decided to stick with Mint mainly because they actually hire young Black men...and they do a fantastic job! I have to drive about 30 minutes to get there, but its worth it 😊✊🏾

La
Review №65

Good choice and good prices. They offer the same service as their competitor for half the price and their vacuums are free with a wash. Ill be making this the permanent car wash spot.

Ca
Review №66

Good staff attitude. You can vacuum free whether or not you wash your car.

Me
Review №67

AMAZING service. Everyone who works here is incredibly kind. I’m always coming back here. The rainbow soap was a nice touch. Thank you Tony. 😊

Al
Review №68

I’ve seen this wash for a while now and I’ve yet to drive in until this past Sunday. I was impressed by the customer service I received in 30 degree weather from the gentleman at the payment box. The machinery is new and all vacuums worked fine as I used the last one available LOL.

La
Review №69

Always a good wash

Ka
Review №70

Nice deals

Jo
Review №71

Good Carwash.

BA
Review №72

5.00 car wash free dryers cant beat that but i paid for a towel to dry my car never got the towel

Bo
Review №73

The $4 wash does not touch the dirt and grime on your cars wheels. That is okay, I guess, but when you pay a $3 up charge for the wheel or tire clean and the brake dust, grime, and soiling STILL are not removed...that is not acceptable. There are better choices all over North Dallas/Carrollton than $4 Carwash!!!

Ge
Review №74

Quick and fast ...like there $4 quick wash

Ja
Review №75

Great car wash. I just wish that my car could be more dry after I leave so I wouldnt always have dry spots.

La
Review №76

Pretty good

ca
Review №77

Great carwash! Strobing lights and tons of lava cleaner. I was impressed and Im not easily impressed.

Mi
Review №78

Nice car wash. Free vacuum. Their prices are okay. I got the 4$ wash and my car wasnt clean.

Om
Review №79

WOW! I have lived in this area for 10+ years. I went to this carwash when I first moved here. At that time you had to beg someone for a token to use the free vacuums. That was the past! I was driving by today and the new improvements caught my attention. First of all the signs and the place looks great. The first thing that caught my eye when I drove in were the new truly free vacuums. I drove in and was greatead by a very friendly representative. Hey showed the different wash options. I purchased the $4 dollar wash and was pleasantly surprised how clean my vehicle ended up. I can only imagine how great my vehicle would look at a higher options. My vehicle is a 2005 Jeep, but I have always kept up the paint and wash regularly. Once I finished, I went into a vacuum slot and to my surprise they have air guns to spray out areas the vacuum cant reach. This is definitely a wonderful added feature that none of the other car washes have. I have used 4 in the local area. The vacuums did a great job in cleaning. The hoses are long enough to reach the back of vehicle. This is definitely my new car wash spot!

Mr
Review №80

The two workers gave my car a good pre scrub; and the five dollar wash worked well.

Ne
Review №81

I gave 4 stars because they do t have shaded coverings over the service vacuum spaces.

Lu
Review №82

Wash was good, but employees turned the vacuums off at 6, even though the site states you close at 6:30. Kind of irritating

An
Review №83

Paid 20 bucks for an exterior/interior cleaning and the right half of my car was left dirty( on the outside). The female did not wipe down that side and I didnt realize until I got home.

Ma
Review №84

Great customer service

Lu
Review №85

Got my windows scrubbed, by humans, before entering the wash. Then the powerful vacuums... I was pleased.

na
Review №86

Does anyone have a good contact number for the owner or manager of this location? I have had the worse experience and I cant get no one to answer the phone. I am so upset.

H
Review №87

Good spot to get ur car quickly washed or they offer the upgrades ... 12$ wash is reasonable and leaves our cars nice and shiny!

Sc
Review №88

Came on a Saturday..busy as expected...only one guy working the brushes at the front...the other guy that controlled the buttons kept looking at his phone..didnt brush the drivers side of my vehicle...btw I rolled my passenger window down and have the kid that actually was working his tip he deserved.

Jo
Review №89

4 bucks gives a decent wash, I don’t thing there’s one in Lewisville so once a month when I’m visit my gf I get a wash. Not bad!!

Pe
Review №90

I usually don’t write reviews. I have been going to this carwash since I moved to this area, even before they remodeled and changed to the new ownership. Moreover, on the 11th of June I had a bad experience. I stopped by to wash my truck and I believe that I forgot one of my mats on the vacuum area. It was frustrating to me since it’s a brand new truck and I’m very careful with my vehicles. On Saturday I passed by to wash my wife’s car and one of the carwash guys recognized me and thanked me for coming often and supporting the business. After that I checked my truck before leaving my house and I realized about the passenger mat and I asked my wife to call the CW to verify if they found it. The answer was no, then I called and the person that answered the phone just cut me off and while I was talking he hang up on my face. I was already very disappointed with my loss and now it was worse due to the treatment given by this gentleman. I called back and told him that this is not the way that he should treat his loyal customers. Overall, I was expecting more commitment from the management staff in order to help me, saying, let me check my cameras, can you please leave you number in case we find it. I’m not asking for anything, just a better support cause this can happen to any customer. I don’t want no body having this kind of problem. Also, those mats are very expensive. Please, take a look on your facilities to double check if it is there. Also, a found and lost sign to motivate people turning in things to the office would help a lot.

Ji
Review №91

Well maintained, $4 wash, free vaccumm, good to go.

Ga
Review №92

Clean car

Ty
Review №93

Mint carwash cool place clean the car

Pr
Review №94

Buy you or someone a monthly plan, and daily you can keep your vehicle clean and shiny!

La
Review №95

Cheap Decent wash, free vacuum

Ci
Review №96

Most vacuums work great. Beware of your right side mirrors as the spinner will tossle it back and forth. I was worried mine was going to snap.

MT
Review №97

Closed at 730 when their time says 8pm. Rude staff

F
Review №98

Nice location and good facilities nice atmosphere.

Jo
Review №99

When this placed changed ownership they are now just competition for the other places in the area. They dont seem to have any care if your vehicle is clean or not. First time I went in after they opened the employees we are awesome and informative. My truck tail did not get cleaned properly. I asked the next if the would mind paying a little closer attention to that area. This time I was told if you get the basic we have to hurry you through we cant guarantee it will be clean. Excuse me but I did pay you for a service and expect you pay attention to detail. This is not how you run a business and keep happy customers. My previous trip I paid for top tier wash and it was still dirty when I got home. So why would I pay more when you cant even get it clean for more money.Now on other note the brushes they pre wash with are scratching peoples paint. May not be noticable on other cars but on a black truck it shows up big time. Suggestions, if you want repeat business I suggest you take more pride in the services you offer. Try a pre rinse and clean your brushes more often. If I lived in a house I would wash it at home but I cant so I have to depend on places like your to take care of my ride.

Ab
Review №100

Very good service

Information
65 Photos
100 Comments
4.3 Rating
  • Address:3751 Frankford Rd, Dallas, TX 75287, United States
  • Site:https://mint-carwash.business.site/
  • Phone:+1 972-306-8009
Categories
  • Car wash
Working hours
  • Monday:8am–6:30pm
  • Tuesday:8am–6:30pm
  • Wednesday:8am–6:30pm
  • Thursday:8am–6:30pm
  • Friday:8am–6:30pm
  • Saturday:8am–6:30pm
  • Sunday:8am–6:30pm
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