Trash car wash and trash supervisor. after driving thru the machine damaged my rear windshield wiper. they pulled the video footage and said they would take care of it. brought an estimate for repairs and they refused to pay for the damage. This car wash does not care about your vehicle. the cloth used is dirty and causes scratches on your paint. I now go to Hello car wash on fort worth avenue. highly recommend!
So I kind of was having a bad day til I went here. I pull in and I get to the guy at the machine. And he absolutely made my day. He told me I had great character and told me in Spanish never change who you are. My heart was filled with joy. I went around 1:30 or so. He was so sweet. Definitely will be back. People like like are hard to find.
BEWARE: Ive been to this car wash many times where I didnt need help selecting a wash from the employees. Today, an employee assisted me as she walked up to my window. She asked if I wanted the $10, 18, etc. wash. I told her I only needed a basic $6 wash. I was very clear when I said this. She took it upon herself to quickly select the $10 wash and started to insert my card. I had to stop her and tell her again that I wanted the $6 wash. She then says its for members only which I know for a fact that is false. I corrected her and she gave me an attitude. I told her one more time to select the wash I requested. This is theft at its finest! I wonder how many times she and other employees have done this hoping customers would not catch on or hoping customers would believe their lies. Please pay extra attention at this place if they ever *assist* you!
Pretty good speed for it being a busy car wash. They renovated so now its not one vacuum per parking spot, you get one on each side so thats convenient. Only reason I dont rate it 5 stars is because the drying isnt as thorough as Id like. Other than that, pretty good car wash overall.
I clearly said I wanted the basic wash which was advertised for 6. I took my receipt and it said 10. I told the guy and he shows me another receipt that also says 10. I asked him what does that mean for me. He said they didnt have the basic at this time. I said, you are telling me now after I paid.I just hate dishonesty. I like things upfront. If you dont have the 6 service, then just cover it or tell the customers that they only have the 10 and up services.
I have a 2014 jeep wrangler and was flat out kicked out saying it didnt fit. Keep in mind, Ive been here three dozen times if not more!Truck bigger than my jeep were going through with no issues. Taking business elsewhere.
I put 1 star ... the car wash machine broke a part of my car ... I spoke with the owner and the supposed manager ... they took the information because they would respond for the damage caused ... but there are several occasions that I am looking for to people and supposedly nothing has been resolved ... now my question is for the OWNER .. In truth if he is going to be responsible for the damage or simply wants to play with his clients ... my information is with their managers. .. I am looking forward to your response...
I loved this place it is close to my house and was very convenient but today I took my Jeep and according to the guy they dont take any Jeeps anymore. I have washed my Jeep there ever since I got it, oh well their loss not mine. So if you have a Jeep dont go there itll be just a waste of time
This is the best car wash I ever been they do a full detail great job.
Lines quick and employees are always on it 👍🏻
They raised their prices though.... a simple wash used to be $6 now its 10.
The magnet is so nice 10/10
This is what $10 gets you. Ive been here 5 times giving them the benefit of the doubt and every single time i go the blowers dry less & less, and the vacuums get worse every time. The vacuums dont even have enough suction to retain them in their holders, they just fall to the floor. I spend $10 on a 2 minute wash and the blowers dont even dry properly. Next time i take my car to the dealership if i want a crappy quick wash, at least there its a free courtesy wash and their blowers dry decently. I wouldnt recommend this place to anybody and next time Ill just buy everything at autozone to hand wash and dry.
Drive thru carwash malfunctions and doesnt drop any soap, some people go around twice but lines are too long
Dont come here will not pay for damages to your car
Awesome great service and people prices are great as well
My 3rd brake light was knocked off during the car wash 😩 😫update still no response i have called and emailed my 3rd brake light is 350 dollars this place is a joke just damaging peoples cars and do nothing to resolve the issue
I was in line to pay f/my service. Guy in a Ford F150 asked the attendant to get the trash out of the back of his truck and she did. They was not her area of responsibility. It upset me that she had to climb in the back of HIS truck to get his wet trash. I commended her and let the mgmt know she went above & beyond.
Took a little bit longer today to get thru the line bc of payment issues but always very clean. No trash all over the place and they do a great job!
I feel like a little kid when I come here, great place to make your vehicle look amazing.
I was inform they can’t wash my Jeep Wrangler, no big deal but did ask if they clean the inside of my car, they were so willing to do it. Definitely, thankful for the lady and the young man for their diligent work.
Fast and easy Car Wash, I love the membership..so convenient
I asked if i can clean my own wheels even after payn for the 22$ manager special. And they rudly said No. i was hoping they did a good job. But didnt even clean my wheels properly. Also they didnt clean my windows. Very upset.
Be cautious with The guy that puts the money in the machine for you. He will act dumb and steal some of your change if you don’t count it. His dark skin and has tattoos. Happened to me and some of my friends as well. Little thief.
Clean area, vaccums work, nice staff🥰👍👍😁
The workers work very hard. The new manager does not know how to speak to them. He was yelling at the workers. The car wash is better but they need a new manager.
My car was dirty when out. had been washed deluxed but not worth my money .Sorry but Im just telling the truth.
Love love love coming here! They always do such a good job and have the best staff. Even gave us free waters and let us sit inside while they detailed my car. I’m telling ya... come once and you’ll absolutely be hooked! Thank you Sierra Express Wash for the amazing job you do!!
Real nice up here. Great prices. Ill be back.
Finally, a place I can pay monthly, was once a day if I want, and drive right up if there is a line for those paying. Thanks yall!
While I was in the car wash the truck in front of me stopped moving and my car kept moving forward I was not able to see because there was soap in my front window the car behind me stopped because he saw my car was not moving. Finally the worker stopped the machine and made us continue, he said my car did not hit the car infront of me. When I got off my car had a deep Scratch at the front from the car infront of me. When I asked to talk to the manager he quickly said it was our fault and he told us to move so he can get other people in. He did not come see my car at all, instead he left to help other cars. He also encouraged me and the girl to switch insurances and he told the girl to pay for my damages when the machine stopped working on its own. He also refused to show us the cameras where it “shows” it was our fault. And he never offered to give us a refund. Worst place and the manger is very unprofessional. If something like this happens just know the manager will not even go to talk to you as he is too busy. Don’t come here they do not take care of your cars.
I go all the time they give you a monthly price and you can wash your car everyday if you want saves a lot of money
Great service except for the guy buy the car wash
The dude at the machine chose for you. Like he owns it
The staff was good and the manager seth was polite and helped me 100%
Great convenient location near fast food and gas stations. Staff are professional and have good attitudes. Services include a quick drive through wash with options of tire/hand drying to detailing.
I had my car detailed last month. It’s an older car (2006), and they had the inside so shiny and polished, it looked (and smelled) new. I was a little leery when I pulled up because it was a bunch of high school (looking) boys, so I wasn’t sure if they would do a good job or not. I had something spill all over my driver door and they cleaned it up perfectly. They got all of the dog hair off my seats and they even polished my rubber floor mats! I will be coming back once a month to get my car detailed again.
Love it it make the car so shinny
Thats a very good car wash .Only time I had trouble with them was one time during a holiday they tried to tell me they had no $6 washes only $10 and up and I said no and he told me to back up but Im never seen the guy again but the car wash itself is excellent
It was busy today but the line rolled right along with no problems and we absolutely love the new vacuuming area.
Knocked off my friends light
Car was cleaned and tires shinning
Very friendly and polite car looked amazing after running it through the carwash👍
This place says opened but always closed dont waste your time.
Been a customer for a long time now. Great services, they know how to take care of customers. The wait is worth it especially knowing I’ll get taken care of if anything happens. Managers are great and work with you. Kevin has a great sense of humor and really positive even with a long day. If you are looking for somewhere to take care of your cars and personals, I definitely recommend Sierra Express Wash.
The first time I came they didn’t do super good so I try giving them another chance I came at 6pm and its close even when it says they close at 7pm on the website
Super nice and fast
Not good experience
Fast and easy
Im too old to clean my car so I have to go but I think is good place to clean my car
Awsome people
The guys working there were being very inappropriate to my mother, her license plate fell of when she washed her car there so when she returned to ask for it they said they threw it away and they didnt want to help her out. They were very rude saying inappropriate words thinking that she couldnt hear them when she was already inside her car, not only that the manager made some sexual comments to my mother. He needs to get fired!
DONT WASTE YOUR MONEY..... Left large amounts of soap all over my truck. Does not dry 50% of your vehicle. Tire shine doesnt shine. I will never go here again.
Today I took my suv and it only clean one side of the van I asked the manager of a roll was missing or something wasn’t right he got sarcastic and said to me if I was the expert on the car wash I was I’m not expert but the you can see the one side was dirty and the other side was clean then he decided to said when if you only paid $6.00 then that’s what you get I couldn’t believe it I had been bringing my cars here for years and this is the first time I get this kind of service I had always paid the $18 special they have but today I only wanted to do the $6 because it’s going to rain in the evening please don’t bring your car here Today they lost a loyal customer! By the way here is a picture of it after going true the wash this is how I found out it wasn’t clean !
Service is always attentive to my every need, I can rely on the car wash to give my car the scrub it needs, the employees are friendly and the detail service detail is excellent! The manager was very helpful when I came into a vacuum issue, they fixed the problem and did not waste my time. Issue resolution was their number #1 priority!
I Take My Chrysler there to wash itAll the Time and you can vacuum your Cars or Trucks for free its always Pack In the warmer days for $6.00 bucks Or you can get your Vehicles detailed and cleanAt This place.good Jobs done.Ms.Irene
Guys are very helpful😉
Let me start by saying this is one of the worst car washes I’ve been to. I have never had a good experience in all of the times I’ve come here. I tried to give it a second, third, fourth and fifth chance, but this is the last straw. The vacuums never work, some rows don’t even have a vacuum and people love to detail their cars right on the spot with the working vacuum. Management here is poor. I’ve had my carpet cleaned here and let me tell you, for the money i paid there was absolutely NO difference. We once spent over 25 minutes stuck in the car wash because it broke down. This last time we went, we spent maybe 10 minutes in the car wash as it kept turning off and back on. I would never recommend anyone spend their money here. Take the extra 5-10 minutes to drive to the better car wash places. Avoid this place at all costs.
Got my car detailed today and let me tell you I couldn’t of been more happy with the service that I received! The wait in line isn’t bad, there were three other people in front of me but before you knew it, it was our turn to enter the wash. The manager offered us water and showed us an area inside where we could wait while his crew took care of our car. In this texas heat a cold bottle of water and an place where we can get away from the sun are the best things you can have. Everything went great! The service definitely met my expectations, really liked how professional the crew and the manager are. I will definitely be back and recommend anyone who are looking for a place where you can have your car cleaned, detailed, and taken care of, to pay these guys a visit.
I love coming to this car wash even if I have to make a 20 min drive! I refuse to go elsewhere. The service and staff is always super attentive and friendly.
Ive been here only once. I did get a really good car wash. I travel a lot and always have bugs on my car. Whatever they sprayed on it, got them right off. They hand dry your car here. My car looked great.
Fast service
Don’t recommend taking your car there! Use caution took my car there and whole passenger side had scratches caused by their machines didn’t even bother letting them because they won’t resolve anything.
The line was long but it didnt take too long and they did a great job my car was shining and spotless and they were very nice
There is free vacuuming and so much easier to get car washed. Employees make it easier and faster to get your car cleaned
Awesome place for a quick wash and vacuum.
I have been going here for several years now. They always do a good job. I always get the extreme wash highly recommend it.
Consistent and efficient*utilmate membership*
Amazing at washing cars
I will never come back here again. We were in a hurry on this side of town & wanted to get the car washed real quick. Never again. We got the managers special & when we got home we were in for a surprise. The back of the car was still dirty. The brushes/machines they use rubbed the paint off a spot on the car & the guy who did the towel drying didnt do a good job at all he would of got what the machine missed.
Theyre fast, very attentive, and my car always comes out looking top notch! Kevin always makes sure we never leave unsatisfied!
Im not from this area. Had trouble even finding a car wash. went to three of them before I found one with working vacuums I think Ill keep on coming back here.
Fast and convenient plus bought monthly pass
Had car detailed for $ 150.00 car was still dirty inside and out.wont be back anytime soon....
New design to vacuum area lots of room for to separate vehicles👍
Great service. Detailed was real good.
I always come here for my car wash. They do try to push services, but its a business, so its understandable. My car goes in and comes out squeaky clean rather quickly. The waiting area is nice with ample seating (I love catching up with any reading here). Make sure to tip the guys if youre satisfied with the job, they see a TON of cars everyday.
Nice full service car wash, loved the vacuum area for free
With my bbyddy
Fast clean service
Very nice people great car wash and vacuum
Love the fact I can always get a good car wash and towel dry from the guys, have even gotten a quick inspection service while I was there. Great place to go if in the area.
I prefer to wash my car the old fashion way but when I do go there I have no problems Im in-and-out my car comes out clean the employees do a good job drying my car the manager is very nice and the price is reasonable I give it a 5 stars
Needs to be modernized... Seth is working with what hes got.
Convenient & Quick.
I like getting my car washed here. No soap scum, they are always nice here. It does get packed and I dont stop by when it does.
Vacuum hoses need more suction power, otherwise all good
Half the vacuums do not work. Be careful where you park at the vacuum station if you have a truck. The metal piece hangs too low it will scratch your vehicle if not careful. My truck still came out dirty. They did offer a rewash, I give them that but I do not have time to waste getting back in line.
Terrible service my car has gotten stuck in there twice. Yesterday after it broke down my car kept going (I was on neutral) and car in front was stuck my car hit it 4 times. Both our cars finally came out full of SUDS. The manager on phone NEVER came to check on us. I finally went to him he was very RUDE wouldnt give me there insurance info or anything. I did call my insurance company and gave them all info PLUS the witnesses names. Im hoping to contact owner somehow
Great quick and comprehensive exterior wash with free self-serve vacuum.
Free vacuums, quick wash. Great detailers upon request
My husband and I always goes to this car was and the customer service there is great they always make sure our car is taking care of every time..
Worst service. Kevin is a worthless manager. Dont buy gift cards there. When you try to use them they pretend they were sold fraudulent so they dont have to honor them. Their only solution is to try and pick out the guy who sold them to you. Really? Weeks later? Keep your employees in line and stop selling gift cards if you arent going to honor them. Sad they lost a loyal customer who often refers people. Maybe the owner Oscar can take some customer service classes and sign up his employees while hes at it. Very disappointed.
Tried to purchase full detail, they had no one else getting a detail. Stated it would take an hour. Settled for $15 wash. Went in two kids supposed to guide me were just ignoring me and finally acknowledge me. As I pulled through I think he was supposed to 99 the wand to spray cleaner on my vehicle? He sprayed my back tire barely...as I went into the washing area they laughed?.. I went through and went to vaccuum it, the vacuums barely worked my truck had water runs over it the tires were still dirty! Horrible service Id been better off rinsing it through a 7 Eleven or even a quarter carwash for $5. I currently own two new vehicles and pay alot of money for them.I fork out approximately $350 monthly to keep them clean. After all the investment! I will pay $45-$50 for a good service! I currently use Carmel Carwash off the tollway and Lemon, these guys have superior service and I continue to charge up my car wash card there over and over... I understand we are in Oak Cliff and I love my community but with this attitude and these Dont Care Kids I really feel for the Owner and After trying to call the number on the receipt to no avail... Id hate to build this business and have it fail to ill mannered staff and uneducated losers! The Car wash can really be great there are no others you Have Bishop Arts, Kessler Park, Hampton Hills etc... Come on people.
Ive been going here for a while now just because they are near my House. Today they were offering a manager special. For the extra $8 I should of did everything myself because I wound up having to redo everything myself. I was mad for I wound up vacuuming drying out my door jambs redoing the mirrors that they dried. Pretty much my $8 paid for a guy to dry my Vehicle. I work hard for my money and I thought today Id spoil myself and was a total bust.Thanks for NothingI will never be back
Great place!! Friendly staff, very detailed and great prices.👍👍
They do a great job!