Came in to get help from Kent, and their service and knowledge were amazing.I highly recommend giving them the chance to help. You wont regret it.
The pricing was not upfront. The website says fees start at $69 and I ended up paying over $500 for my very simple taxes. Thought this would be a good alternative to turbo tax but I was incorrect.Edit:6/4/2021Called the provided number in response and was given a 40 minute wait. 36 minutes into the hold music the phone starts ringing. The person who answered immediately hung up. No resolution on this. Wish I could give negative stars.
Although a little nervous about having a new person for our taxes, she was very knowledgeable, professional abd I immediately trusted that she would be able to understand all the pieces if my taxes for small business, home, and school loans. Dhe asked me about things to make sure I had them before I asked about them and answered every question I had.
Messed up my return. Now I owe IRS money with late fees and interest.
Great service, we feel we can completely trust Laura and H & R Block to do our taxes and get the best possible return for us.
Accurate, friendly. Always a great experience.
We have been customers for 20 years and last year your tax preparer messed up our taxes and put it in emerald saving instead of on card. Emerald card messed it up even more when we asked for the money that was put in saving to be put back on card for no fee. Well they didnt and gave us a another advance for the amount in saving. Thought everything was fine until months later when I started getting a bill. Called emerald card they said they saw what the problem was and they would fix it. Never did. We do the emerald advance every year for the past 15 years. I got denied because of your people not knowing how to do stuff right. Always blame game. Emerald advance people say its h and r and h and r say its emerald advance fault. I use this money for xmas and now my kids xmas is in jeopardy because of this and no customer help just blame game. Lost a customer of 20 years because of this and I have informed all the people that were referred to you last year too.
The hands on experience, the H&R Block software is easy to follow, the staff is always friendly and the price is reasonable.
Laura was very quick, efficient and pleasant to work with.
Confidence in H&R BLOCK to do my returns right.
Happy over all but had schedule conflict and had to remind them about my lump sum payment from SS.
Speedy, efficient, and detailed. Thanks!
We have been using H&R Block for years and have had a great experience each time!!!
The tax preparer was friendly and helped us file our taxes, even though it was late in the evening.
Julianne is very nice and knowledgeable.
Our tax agent is absolutely amazing!
I believe it deserves this rating
Julianne Murphy was wonderful. Absolute professional. She deserves praise in the highest regard
Fasr friendly service.
Always perfect and decently quick
Was 350 dollars. Not what I was expecting. The staff was rude.i wont go back next year
Very helpful.
Nice people.
Julia: she is the reason I use H&B.
We had an appointment at 5 PM and we were not seeing until after 7 PM. There were other staff members that seemed available but would not help us. We could not get an explanation on what the problem was or what was taking so long, we were not given an apology or any type of care. When we were finally seen by the tax professional they raced to hurry us throughAnd get my wife and I out of the door so they could go home.
Julie at H&R block on Denver Ave. In Loveland Colorado was awesome.
Laura west just go’s above and beyond for her client’s and I appreciate the help and the professional knowledge.
Laura West at HR block was amazing!! So patient, friendly and non judgmental! Well worth the trip!!
Julie Murphy was awesome in getting the best returns and worked hard the last three years in ensuring I got the best possible credits and lower payment for taxes.
Margo is personal and professional, makes complex details simple and is a delight to be with. After 7 years of going to her, I would know.
Great communication
Great staff of professionals
I typically file my own taxes, but am painfully broke at the moment. I saw an ad proclaiming the availability of a tax refund advance at H&R Block. I dont have any liens placed against me or any other such claims, so I expected to run into no snags. Although my agent was friendly and welcoming he was unable to explain the banks refusal to approve my refund advance. If there was a separate entity determining the eligibility of a client to receive a refund advance I would take no issue, but I discovered later that AXOS is just a division of H&R Block. So the result of my visit was that I spent an extra one hundred and fifty dollars filing my taxes with H&R Block with no perceptible advantages.
We love our tax professional and have complete confidence in her!
All great!
Julie was great and gave us great service. She answered our questions and I felt like she new what she was doing and I felt confident our taxes were prepared correctly.
Julie was wonderful to work with. She took time to explain anything we didnt understand. Great personality.
Great place
Great friendly
Literally the worst service we have received. Our taxes were completely messed up. Not a single thing was done correctly. And the refund they promise if they get your taxes wrong is wrong. We have currently been in a battle with them for 6 months trying to get the money back that they promised from us. I would not reccomend this place to my worst enemies. They are the worst company in existence.
Seemed knowledgeable
My tech Marilyn was amazing! She really helped me navigate the various required documents, where the tax professional duties were limited and where I would need to seek the advise of an Insurance Rep. or outside professionals that only assign me documents for reporting purposes. I really enjoyed how easy it was to book an appointment and how knowledgeable the staff was.
We always come to you guys, you guys have done great!
I have used H&R Block for quite a few years, and have always been satisfied.
We consistently feel like our needs are met and our history is on record there as well, making questions we have difficulty answering a bit easier from time to time. Everyone we have dealt with has been professional and expeditious, a big plus for me.
Julianne Murphy is a joy to work with! She is extremely knowledgeable, professional, and very entertaining at times!
They are friendly, smart, & all your tax info. stays in their file if your copies get lost.
Knowledgeable and Friendly
I like my tax agent
Confidence in our tax preparer (Julianne Murphy)- second year with her and we are extremely impressed - knowledge, patience to explain, while pleasantly taking us thru the process.
We are always happy with the people in this office! Julianne is the best we have worked with!
Horrible experience. Rude representative who made me feel uncomfortable. She made rude comments about my divorce and custody sittuation. She took less than 5 minutes entering in my numbers... very strange. My refund was to be half of what is was the last 2 years so I asked why and she told me it was because I had income from AZ which is not true. I asked what she was talking about and she couldnt tell me so I told her I would go elsewhere. I did go somewhere else and my refund was double what she told me. Very unqualified employee. I wont have H&R block do my taxes ever again.
Continue to get the expertise and customer service desired over the past 10 years.
Very satisfied with service for many years.
Accurate, helpful and friendly service year after year.
We have been using this location for 5 years and never had an issue. Always professional and when we were contacted by the federal and State for some issues that came up the next year our tax preparer helped us get though the issues
The service is great but the price is higher than desired.
Great service all bases covered nice people......in and out.
Tax return is assessed in different ways to find the best outcome for me
It was super easy for my first time doing taxes.
Ive been having my taxes done thru H&R block for years, always satisfied!
Good service and my tax preparation was always professional with Mr. Kinne.
Awesomr
He was very professional and helped me through all the changes with the new tax laws. I would recommend him to anyone looking for a sharp, intelligent and Vet kind person.
Already made an appointment and happy with service
Very Knowledgeable and Helpful Staff. Julianne really did a great job getting us through this process.
Julie was great! Explained every step through the process!
I liked the way I was treated and had a positive experience.
Julian is an amazing tax person. She helps us every step
My Tax Professional did everything she could to get me taken care of. Really appreciated her!
We really liked the lady who did our taxes
She was excellent. Answered all my question.
J Murphy explains everything, gives advice and is wonderful
My tax preparer was amazing
Because preparer was very good and honest and professional
We love Judy she away takes care of us!!!!
H&R lost my 1099s. I had to drive to the office 4 times to supply copies.
Great service and very convenient location
Peace of mind and very helpful.
Easy and quick, Julianna Murphy was easy to relate to
Had good luck for several years
Very happy with our service.
Such a friendly place and very fast
Frendly survice
I was not happy with Patrick, but after the third time and working with another representative it was a good experience.
Friendly, professional, knowledgeable, efficient.
The personal service was outstanding
She was very knowledgeable and fast
Great people
The person we have been using knows our tax area needs.
Julianne is a amazing.
My preparer is excellent.
I’ve been returning to this H&R Block for about 20 years, why stop now?
It was quick and easy.
The tax professional fumbled through the systems, was obviously a bit sick and was constantly coughing directly in my face, and to top it off they charge way too much money. I will never use HR Block again.
Been with H & R Block from he 70s
Great service!
I have nothing but good things to say about my experiences with JULIANNE MURPHY!
I dropped off info, they scheduled an appointment, with someone not available that day, came in later(x2week) sat thru them finishing, the rest of the work was supposed to be worked on but never called me. One month later came and got my info to take somewhere else!!! Never started working on it!!! Go somewhere Else!!!!