Thompson Heating and Cooling team were just a call away from bringing my home up to speed. Once again, they did an extraordinary job. Not only did they quickly install a state-of-the-art, high efficiency system, they provided zero cost financing, access to rebates and a low cost extended warranty that gave me piece of mind knowing my home will be comfortable in all seasons for years to come. Such a pleasure doing business with a company who delivers high-quality product, excellent customer service, and gives so much back to the community.
Thompson Heating and Cooling does our seasonal AC maintenance and recently did the repairs on a bad valve. They did and always do an exceptional job. The specialists they send out are always very knowledgeable, and systematic. My husband and I are always confident and pleased with their services. Look no further!
The technician responded to our emergency call timely. He was professional, courteous and knowledgeable. He figured out what the problem was, made the necessary repairs and stayed with us a while while the AC was running to make sure the unit was in working order. I couldnt have been more pleased with how he addressed our problem. Ive always been pleased with the service provided by Thompson Heating and Cooling. Ive been a customer for years and will continue to be a customer for years to come.
Our AC unit went down and within a couple of hours Sean came out and identified the problem straight away, which was the capacitor, and charged us a very reasonable price for the service. Ive dealt with other AC companies in the past who charged me twice as much to fix the same problem. I give them my highest recommendation! 5 stars!!!
Thompson Heating and Cooling customized tin vents for our remodeled 1950s home. They installed new bathroom fans with venting for outside and a brand new ac unit for a fraction of what competitors charged. They went above and beyond. Im thrilled with the service we received from this company. I will be using them again, and anyone I know with any type AC or heating issues I will refer to them as well. Thanks for everything!!!
Thompson came out to my condo to do a diagnostic test on my heating system since it had cut out over the weekend. He was able to fix my heat within 15 minutes after he arrived! Super professional, courteous, and knowledgeable about my system. He couldve easily left right after the problem was fixed, but he stayed and ran additional stress tests to ensure the system wouldnt cut out again. Not only will I not hesitate to call Thompson again, Im going to recommend them to anyone that asks! Thank you!
Fred and James came out on short notice on a weekend and repaired some fried terminals and my compressor was fine. The pricing was wonderful as well a their workmanship. I know who Ill be calling when I replace my old system!
Fred is the most professional, personable and productive technician that we have ever experienced. He is the reason we stay with the 5 star quality of Thompson Heating and Cooling. Thanks again Fred for servicing our needs! He wore his plastic shoe covers inside the house & removed them each time he had to go outside. Wed like him to service our AC/ furnace units again in the future. We always know we can count on you for keeping our comfort level high in the most unpredictable circumstances!
A technician was sent out to see why our furnace suddenly stopped working. Quickly found the issue and had us back up and running. Hard to find a company that doesnt want to just sell you a new unit. I only and will always use Thompson Heating and Cooling .
Amazing service. My furnace went out on Sunday last week. I called the company that installed the furnace but they never responded. So, I went for Thompson Heating and Cooling as my second option and surprisingly, they came out the very day and confirmed that I needed a new furnace. Having received a good report about their service and honesty, I had to go for a new furnace which they replaced it for me at a very reasonable price and in a very professional manner. Highly recommended!
We had a furnace replacement done by Thompson Heating and Cooling. A good priced quote, detailed explanation of the work to be performed and the various options available, and a very quick installation. I learned that Thompson is a family owned business and the quality and care of their service proved it. I will be back and have referred friends and family.
Alex responded to repair my AC unit that was not working properly. He diagnosed the problem and advised me what needed to be done. The blower went out and Alex put in a new one and my AC unit is back up and working again. Alex was very professional and did a great job. I highly recommended his services always.
I cannot praise the quality of service and expertise of my tech enough. He not only did a competent job of servicing my HVAC but also performed troubleshooting on my defective hot water heater and arranged for a replacement to be installed today before the unit completely flooded my house and caused extensive headache, expense and considerable trouble. Great service.