Todays experience with the manager was more upsetting than my nails being butchered. I was unhappy with my nails and I politely ask the technician if she could get someone who could fix them. The manager was sitting two seats down from her table and never got up to see what my issues were. Another technician attempted to assist, she even tried to get the manager and all she had to say was I still had to pay even if I wasnt happy. She still never came to see the issue, the second technician went back to the manager to try to get her to come see the problem. She told her to take a picture, even though she was sitting right there. I had already waited for at least 30 minutes for her to come over before the second technician stepped in. When a customer has an issue someone should be willing to assist the technicians as well as make it right. I paid $101 dollars today for a pedicure and a terrible fill in which I ended up going to another shop to remove cause she wanted to charge me for the removal as well. They will never see my face, toe nails, nor finger nails in this establishment ever again. Poor business ethics.
This salon provides EXCELLENT service! It’s very pleasing to the eye, clean, relaxing atmosphere. Taylor does my nails and she is FABULOUS! She gives me exactly what I ask for. I love my pedicures as well. Taylor has also done lash extensions for me, which were perfect. I’m conservative so the lashes looked nice and natural! They also do massages there… so this is the place to go!!!
I had a great experience, my nails look great and my feet are soft! Lee did a great job & I will be coming back. If there were 10 stars I would give them to her!
Great professional service. Very thorough and neat. Clean facilities.I had Ms. Lee was very attentive and made sure to ask questions and offer drinks. We will be back.
Benjamin was wonderful, he took his time and had great recommendations. Got exactly what I wanted and it looks so classy. Clean and professional environment. Highly recommend this salon!
It was so nice to walk into! They made it clear what my price would be with adding gel to my pedicure. It was such a relaxing experience.
I love this place! Angel is the best! She’s been doing my nails for about 2 years now. I always have the most amazing experience here.
My husband and I had pedicures done here. The foot and leg massages were incredible, but the pedicures were so-so. The woman who cared for my husband’s feet did not bother to file the nails, which were jagged and pointed when he left. He said he couldn’t actually see a difference between before and after. :( The woman who cared for my feet continued to shame me for preferring short toenails. She must have made 8-10 comments about them and when I commented on the fact that I loved the color, she said, “it would look even better if your toenails were longer.” I was irritated. I also left with one big toenail cut on a 20-25° angle, and the lowest part of the angle is so short that I can’t even file down the longer part to be straight. But I will say that this experience is on par with other salons. If you prefer your toenails shorter, be prepared to be harassed wherever you go. My husband will probably be back (but I’ll trim and file his nails before he goes), but I’ll probably DIY pedicures at home from now on.
Why do we have to pay for polish change when u r getting a ped/ med
Nail technician was extremely slow. Set down in the chair at 3pm. Wasnt finished until 5pm. 2 hours for a short full set isnt acceptable. Ive been to other places that do it in 45 minutes. Pricing is also high. I was charged an extra $25 for painted french tips. 3 stars since technician was nice & nails came out nice.
Kimberly did my nails and she is awesome!! Love my nails every time!! Absolutely amazing place, look forward to it every time I come!!
I get treated like royalty here. Very talented artist, you will never be ignored. Beautiful ambiance and so many color selections and design samples. Clean. I’m happy every time and looking forward to trying more services. Plus the membership deal is awesome 👏🏾 Ben is amazing artist and representative of this spa.
I was seeking a new nail salon. I started searching google, finding Lv nail lounge & spa.Walking in the salon, the ambiance blew me away. The professionalism was top notch ; along with quality products.
I went and sat for two hours before being serviced. I had my toes painted with gel, not a pedicure. I had a full set medium coffin. Paid 90 dollars because it’s 25 just to paint my toes and 65 for my nails. Nail shapes are also off. Do not recommend. Front desk lady was sweet.
Lin did an awesome job with my pedicure! Angel awesome is on point with my nails. She is amazing!
Kimberly did a outstanding job when I was here I will be coming back to see her
Very good job and love this place to an extent. However, they are overpriced . They charge for every little detail . Fill in with gel and some design was 90$ mind you I didn’t get any stones or anything .. the design I got was done with gel polish
I AM SO VERY HAPPY and SATISFIED with my services today. Just by word of mouth this young lady told me about how detailed and clean and friendly this nail Spa was, so I checked it out and THIS IS NOW MY NEW HOME. The nail techs are so happy and friendly and the business is AWESOMELY CLEAN. I LOVE AND I WILL BE BACK 💕
I had a great experience. Love my nails. The crew was very polite and welcoming. Service was spectacular 👌
Ms. Nora did an awesome job on my nails and toes I definitely will be coming back to the shop just for her. She took her time and was precise. Asked my opinion and gave hers, Best nail tech I’ve had!!
Shayla McCormick, took very good care of me! The place was clean, organized and I will be going back.
Victoria was referred by co-worker and she did not disappoint. She was inviting with a sweet demeanor. I felt the quality was great & didnt feel rushed. The salon itself was clean and modern without feeling stuffy. This will be my go-to salon.
Great job. My nail tech was awesome.
Super clean place all nail techs super friendly… thanks to LV Nails my nails are always looking 🔥🔥
Great experience, Kimberly did great job, will come back again.
Best nail salon in spring valley area hands down you definitely won’t be disappointed I’m definitely returning over and over again👍🏾🥰
My appointment was made by Angel to come 7:30pm. Once I got there am she as if she didn’t make my appointment. Thing is why would I come if I didn’t have an appointment. I waited 45 minutes & still no service, no apology, nothing. I will not be back to this business. I’m pretty sure Angel could care less about losing one client. ANGEL IS A THIEF!!!!!
My experience here was Beyond great I walked with ingrown toe nails due too an ankle injury had a brace on for months now that it got removed I was able to get a pedi cure and Lee she brought my toes bacc to life,, I recommend anybody to visit this for service my feet feel like pillows!!😍😍
This place has strange and unusual practicesIve never heard of a reputable nail salon that asks for a deposit to make an appointment... its very shifty and unprofessional
Gel polish on my nails and toes chipped after two days.So they advised me to come in 3days later. So I went back to get it fixed and Nora told the nail technician to charged me to fix it. Then it chipped again the next day. I paid a total of $91.00 for nothing. I will not be returning.
Excellent quality! They are the best!
I have been a faithful customer since the salon opened. Great atmosphere, Excellent customer service. Comparable pricing. 🍁🍁
I was looking for a nail salon on Labor Day, and most in the Northeast area was close. I came across LV Nail Lounge & Spa on Google Maps and decided to give them a call. Even though they closed at 4 pm because of Labor Day, they were so kind to accept still my mother and I. We got VIP pedicures in a private room that came with wine, gel polish, and massage. The nail technician, Dennis, was terrific! I usually go to Posh Nail Spa II (Killian Rd), but from now on, I will be going to LV Nail Lounge & Spa! All staff members were professional and very welcoming. The owner was super friendly as well! Not to mention, it’s a black-owned nail salon!
Ms. Pat did my pedicure and my feet like a baby’s bottom! She was very pleasant and professional! I will definitely recommend anyone to allow her to make your feet feel brand new like mine! 💕💕💕
What a day!!!! Well today was my very first time and it was amazing. My nails where horrible but Angel did her thing. Shes very passionate andProfessional. Im very pleased. She has another client 😘😘😘 and its ME🤞🏾👌🏾
I’,ve been going to this nail salon since they opened their doors and I have experienced nothing but amazing service and even better nails. If you are looking for the total package experience please visit best eyebrows lashes pedicures and nails hands down.
I absolutely love Taylor she did an amazing job on my lashes‼️
Today I attempted to be a customer at LV nails it was the most mortifying experience of my life. I got there at 6:08 PM and I did not leave until 9:58 PM seven people without appointments were taken before me and I still don’t have any of the work that I requested to be done....... done! The lady Mrs. Nora literally told me even though I was passed up for seven other people after signing in that was not her problem and she was ready to go home. The owner Larry Wilson went on to tell me that I was at fault as well for the situation taking place because I now have an attitude at 9:40 PM. Miss Nora broke two of my real natural nails and the owner Mr. Wilson told me oh it’s just a nail it’ll grow back!!!!!! Not only did I wait to be service for over 3.5 hours I came back three times after being told that the personnel was ready to service me three different times! I asked before leaving for the third time would it just be better if I came at another time they told me then I would be serviced in 15 minutes I came back and sat again for another 35 minutes and they’ve been requested for me to pay half for the toenails that they didn’t even finish I’m disgusted with the service of this company and I also will be calling the Better Business Bureau because customers do not deserve this type of business we spend our money that we’ve worked hard for!!!!!!!!! Not only did all of this happen but Miss Nora sent me through a series of questions to make it seem as though I do not keep up with my nail personal hygiene she asked me where do I actually get my nails done which the last place I got my nails done was with them on March 14th and then she went on to ask me why do I wait so long to get a fill in I literally waited two weeks the whole experience was unnecessary and disappointing! I will never ever be back this was just sad
The Asian lady did my pedicure and gel manicure and my nails look horrible. After 3 days the polish is peeling and my natural natural nails are breaking. I have never had my nails look so horrible. I spent $95 with them and I definitely wasted my money and they are ruined for the Easter weekend. I wouldn’t recommend them to anyone it was my first time and definitely my last!
I had a great experience at LV Nail Lounge & Spa. Everyone was super friendly atmosphere was so peaceful. I had an appointment at 10am no wait time. I got a gel Pedicure and I got a full set put on no wait time. I felt very comfortable, Staff and Customers washed hands often and are space out for everyones safety and Mask are worn at all times.
The lady just didnt want to listen to what I wanted to get done. My nails were lifting from the acrylic very bad and I told her I wanted the acrylic to be removed and a new overlaid no she kept trying to do a fill in
Best pedicure I’ve had in a long time!!!!
Angel is a top notch nail technician. She always delivers over and beyond in her services. I am always in awe at her creativity and talent. She keeps my nails and eyebrows fabulous. Her salon is always very clean and her staff are friendly. The pedicure I received today relaxed me to the point that I almost fell asleep. My nails are gorgeous and my eyebrows are arched to perfection. Trust me... your experience at this salon will be unforgettable. Angel is one of a kind. In my opinion she is the best around town.
The asian lady was very disrespectful to the me, as the customer, and to her co-worker. Does not deserve any patronage. I would not recommend this place to anyone!
I LOVE this place! Always excellent customer service, awesome quality of work, and great variety of services offered! The salon is very clean and everything is sanitized. Nothing but good vibes!
Love love them ..if I drive 45 min to do my nails from Orangeburg that means allot!!!Their customer service is great...ps love the clean safe environment during these difficult times!! I cant wait to get my feet done.... yesss!!❤❤❤🔥🔥🔥🔥Larry is great and very detailed and kind and patient.... love red nails!! (Dont be in a rush, with Larry... yes thorough) Angel is boss love her, great, detailedand quick, got matte black this time ...its a win!! Thank you guys Job well done!! See you in a couple weeks!! Mrs Ross
I have received nothing but 5 star service here. I love the quality and detail that goes into my nails & toes. The place is very professional and makes me feel special as soon as I walk in the door. This is the only nail salon in Columbia, SC that I will go to. I know that I’ll always walk away relaxed and satisfied. Thank you Angel for slaying my nails and making all my nail dreams come true!!
I love LV Nail Lounge and Spa. Everyone has always been so nice and kind. The atmosphere is amazing, clean, and peaceful.
Angel is one of the best nail tech I had in years. She is very down to earth and I love her like a sister. She does an amazing job!!! Highly recommended!!!! Go show her some love!!
I love coming here Angel does a great job with my nails she takes her time and no one else will touch my nails but her
Angel is the best! Love getting my nails done by her. The music they play is great too, it’s a good mixture. I would definitely recommend!!
Friendly atmosphere, great service
Taylor does a great job on my brows and she is very sweet
The best nail salon ever. they are soooo nice and clean. everyone should come here. my feet look & feel so oretty
I have had an excellent experience each time I visit this nail salon. Quality work and great customer service. Everyone wears a mask and takes appropriate safety measures.
Highly recommend this place! Angel, Taylor & Michelle are wonderful.
Me and my friends definitely enjoyed our party/visit here and we will definitely be coming again.
Very knowledgeable of their craft. Great staff, friendly atmosphere.I encourage getting the private VIP treatment. Its well worth it!!!!!
The customer service and ambience was fabulous! They offer a very unique salon experience not offered anywhere rise in Columbia
I always have a great experience when I go to LV Nails I am never disappointed with Angel or Denise please visit it’s the best Nail Salon in Columbia SC.
Love this nail salon. Every one is so professional and their work quality is great.
Quality service!!
If you’ve been looking for Denise, she’s at Imperial Luxe Spa! It is located at 9610 Two Notch! If you’ve missed her like me, go see her! If you haven’t seen her yet, you’re missing out!
Rude employees.. and both ladies who did pedicures wore masks on knecks...one was coughing repeatedly.. extremely disappointed
My pedicure was FABULOUS Ms Michelle is very professional and pleasant!
Overall great service
They take their time on nails and pedicures!! My experiences have been amazing!!
I loved me and girls experience!
Very nice and respectfully
I arrived at 645 for a fill in and was TOLD prior to getting there that I would be seen by Shayla. After waiting for 50 minutes, I asked how much longer it would be before I would be seen and was then told that it would be another 20 minutes. I will not return here to this establishment to get my nails done and will be sure to let others know of the lack of professionalism that took place at this establishment.
The owner is always nice and welcoming
Very clean, nice, professional
Very friendly