5 STARS!! 10 out of 10 would recommend!! I’ve had massages all over while on tours. But never had a massage like Raven’s until 3 years ago. She has the best hands and truly knows what she’s. Stress, body aches, mental strains and EVERYTHING are washed away when I leave. I actually have to sit in my car and take a nap or wait until I’m “back.” HA! The staff is pleasant and the inside is nice and peaceful. Gonna go see how busy Raven is this weekend.
Every experience I have had at Occo has been phenomenal! The facility is beautiful and clean, and all the employees are incredibly friendly and professional. Raven is an excellent masseuse and is so nice and relaxing! I had my first ever wax yesterday with Karla, and she made me feel very comfortable and did an amazing job; Im thrilled with the results. I would highly recommend this place for any of their services.
This was my very first massage and I was thoroughly pleased with April. She was absolutely amazing and skilled.
I absolutely love my facials with Brittany! Shes the bomb.Unfortunately I had issue at check out, not the first time. I had to ask 3 times! That I wanted to rebook and needed an appointment. The receptionist refused to even check if the appointment I was asking for could be accommodated. She kept arguing over and over.. She let me walk out, thats how you loose a customer
Getting a massage appointment was easy, parking is just left of the door, they have wine, water, coffee while you wait, and the massage and experience was wonderful. Def a must.
Treated to a true spa day and it has been wonderful!! The staff is knowledgeable and makes you feel welcome and comfortable. Cant wait for my next visit!!
Absolutely amazing spa tucked right in the middle of downtown Columbia. I got a massage and a facial and came out feeling refreshed and relaxed. Definitely will be back and recommend to others!
My best friend and I came here for our birthdays! It was a mommy day out and we enjoyed every minute of it! The massage was amazing, the facial with Taylor was EVERYTHING my face ever needed and more! We then had pedicures and they were just the right way to end our spa day! 10/10 recommend OCCO!
Always happy with the spa services here. Raven is, hands down, the best baggage therapist Ive visited in YEARS.
I had the most amazing experience with Jocelyn! She was so kind and genuine with me . I could can she loves what she does, when giving me my facial! She took her time with me and explained the benefits of the products I was receiving. She was extremely gentle with my face especially since I have sensitive skin. She definitely loves what she practices! I will definitely come back to her! Book with Jocelyn you will be so happy you did!
I was a longtime client of OCCO until today. I had a scheduled appointment and arrived 10 min early. The tech referred to me as “Claire” and later said she had me confused with another client having a massage.She then proceeded to tell me that due to a scheduling conflict, I would not be receiving my full service today which was gel removal & gel pedi. Stated I could only get the gel removed & a regular pedi. So, I began to leave and said to the staff “you would rather have a client leave due to a scheduling conflict than make time?” The tech stated “I’m sorry, I just don’t have time today.”This could have been communicated to me days before the service either my email or phone call so I wouldn’t have to make last minute changes to my day.And to respond to the owner’s comment below: This was not booked incorrectly by me. It was a scheduling issue with your techs.
April absolutely ROCKED my massage. I did the CBD body massage and felt AMAZING. 10/10 recommend April, she knows her stuff!
I am a college student here at UofSC and I was super nervous to find somewhere new for waxing being that I was too far from home to go to my normal spa. I have been nothing but impressed with the professionalism at this establishment and the services provided. I have only ever been to Karla for services, and she does such an amazing job. She is so kind and loves what she does. All the employees, including the front desk staff, have been nothing but extremely friendly and helpful. I will never go anywhere else in Columbia for waxing services! Please do not listen to the bad reviews and experience OCCO for yourself!
I should have known from the first interaction when I called and spoke to the woman at the desk that this probably wasnt what I was looking for but, I was desperate. I could not find any information on the salon anywhere and when I asked the girl on the phone about my texture hair, she said that the stylists dont offer treatments for MY texture hair. I have had pedicures done here many times and I was meant to feel like a minority and that they dont service afro-american hair.
Never have I ever been treated lesser than an employee at OCCO Luxury Spa + Salon. When I was hired I was getting unemployment due to covid-19. The first couple of weeks working at occo it was my understanding that you could receive part time unemployment while working. It came to the attention of the owner(I won’t say any names) that that might’ve not been the case. So after knowing I was receiving this he & the manager( I won’t say any names) ambushed me saying that they were no longer going to be signing my checks if this continued. Of course being young minded I took it as I was doing something wrong so of course I stopped filling for unemployment and was just working hard nonstop for the next couple of months during this pandemic. Recently I’ve had to cut back days from working to get personal things in line and to also give myself a rest being the nail technician that I am. In these conditions of having to be bent over I began to have back problems, I didn’t really pay it any attention because I needed the money and this was the only way I could pay my bills. The point being sometimes life happens and well unfortunately last week my dog became very ill and I had to call out of work. The manager and other employees knew that I had to take care of my dog and take her to the vet. Thankfully that day I was able to get her help and now she’s doing better. The following day I was scheduled to come in but as previously stated I’ve been avoiding my own problems and unfortunately with all the stress I’ve been under..my back was stiff, not able to move, twist or bend over. I could not even get out of bed and so I had to call out. After sending my text that morning I went back to sleep to find out I was no longer going to have a job when I woke back up.Instead of being professional or at least have sympathy for a HARDWORKING EMPLOYEE that at the end of the day makes this business money I feel as though I was wrongfully terminated. I offered to come with a doctors excuse and if that wasn’t enough then i don’t know what would’ve been. In this world that were living in right now I would’ve thought I’d have a warning or something. After working here for 7 months I’ve seen disrespect within management and employees and I for one will not be bullied into working for anybody.I strongly advise to any customers or employees that if you ever go to this business to watch your back because they do not care about you, they don’t care about what you might be going through. They are just there for the money! Nothing more and nothing less .
Raven left me speechless after my massage. Her hands are a godsend... Taylor was wonderful for my facial - seeing as I had never had one before. Beth was courteous and delightful to have a conversation with as I got my mani and pedi done! I will be back to see these lovely ladies!
This was the best spa experience EVER!! I received a Swedish massage by April and a facial by Taylor. SPEECHLESS!!!!!! My faith has totally been restored in Excellent Customer Service. These ladies have skills. One word....WOW!!!!
First time customer. Really enjoyed my experience. Raven was wonderful. I will definitely return for another spa day.
My Bestfriend booked Occo Luxury spa for our birthday get away in February and it was amazing everyone was Friendly Patient and Professional I cant wait until we can go back.
Ive been twice now and feel I can leave an honest review. The spa is conveniently located in downtown Columbia and using the online portal to book appointments was easy and straightforward. They do have somewhat limited designated parking, but thats to be expected for the busy commercial area. I did not have a problem finding a place to park in a metered spot very close. The building itself is beautiful and inviting and located in a safe and well-populated area. It looks and feels like a luxury spa. The receptionist was friendly, and I was quickly greeted and signed in. I havent used the hair or nail services, but the areas look bright and clean. The upstairs massage area is very inviting and clean as well. Raven is a fantastic massage therapist, and I highly recommend her! Overall, its a very nice, clean spa in a great location.
The experience here is luxurious. Raven is one of the best massage therapist. My only con to this business would be that they dont have a massage membership service but they still deserve a 5 star rating.
Raven was amazing! She gave me a prenatal massage, and she is in the right career because she has healing hands. She gave extra attention to the areas that have been bothering me lately, and I walked out feeling rejuvenated and relaxed. The young woman with brown hair (didnt catch her name) at reception was very professional and courteous as well. And Esther is amazing with nails! I had a mani/pedi and it was great. Overall, great experience.
I really enjoyed the atmosphere and thought they had great customer service. This is why I debated posting a review but I got dip nails and was not very happy with the way they turned out. My nails were not smooth, there’s was a large bump in the middle of each nail. I had two nails chip within one week. By 2 and 1/2 weeks I was missing 2 nails and had chips in most of the other nails. I tried a different salon in the area to compare the dip manicures and did not experience any of these issues.
As a business traveller, I close my eyes and cross my fingers every time I book a leg & brazilian wax in a new city. Normally its a nightmare of some sort, but my appointment with Karla was in my top 3 of all time. You cant exactly say a wax was great or relaxing but this came pretty close.The atmosphere at OCCO is wonderful, its thoughtfully designed and smells wonderful. The furniture and waiting areas are comfortable and fee luxurious. The tea and lemon water provided in attractive pitchers and cups doesnt hurt either. (free parking is also offered)In the wax room, things stayed great. Thoughtful touches like a pillow for your neck and nicer towels than are normally provided set the stage well, and the wax itself went exceptionally well. With very blond, but thick and deep-seated hair, Im used to getting painfully massacred with 10-20% of my hair sticking around. Karla was quick and thorough, with minimal pain, using what seemed like good quality hard and soft waxes depending on the area.Next time in Columbia Ill be back - to try out different services in this adorable and classy spa, or for a great wax if the schedule works out!
I absolutely love Occo! I’ve booked nail, spray tan, and facial services with them - all have been welcoming and relaxing experiences. Jocelyn has been doing my facials for quite some time now, and I always leave her feeling refreshed and more confident than before!
ABSOLUTELY AMAZING!! LATASHA IS AWESOME!!!
My brother gifted my mother a one-hour facial for the holidays. However, the employee only ended up giving her a 30 minute facial (blamed it on my mom taking a 5-min phone call). She asked the manager why it was cut short and they handled it very terribly and even kicked her out. This was by far the worst experience we’ve had at a spa. My mother is a very hard-working woman and hasn’t had a spa treatment in a while. Very sad.
I’m giving 4 stars because overall, it was a good experience. I was gifted the Ultimate package by my boyfriend - this includes a 75 minute steamy wonder, 60 minute massage, 60 minute facial and mani/pedi.The ladies at the front are not welcoming. If you are expecting the southern hospitality that most of us grew up with, you’ll not find it there. I left a $75 tip on a $339 check and was asked if that was supposed to be split by the three people I saw or if I intended to tip more to be split. That’s over 20%. Further, I was never told there would be an up charge for the removal of the gel polish on my toes so, there’s that.My massage/steamy wonder started a little after 9 even though I was there on time, and was done right before 11. Not to split hairs, but it was supposed to be 2 hours and 15 minutes total. I probably got closer to 1 hour and 45 minutes. After that, they had me sit in the lounge area for about 10-15 minutes while I waited to go to my facial, that also was a little shy of an hour. I didn’t complain because both the masseuse and esthetician were great. They put me to sleep. If I were to go again, I’d probably book it at a later time and get there early so I’m seen when my appointment starts. Unfortunately they open at 9 so no getting there early this time.The last part of the package is the mani/pedi. I won’t lie, this was probably something that I could’ve/should’ve skipped. My gel polish was perfect after more than a month. I went last Saturday and the polish on both my nails and toes has already started peeling off. The chairs for pedicures do not massage and honestly are uncomfortable. The lady that did my nails/toes was really rough. I’ve never had my toenails hurt before. They did there. She also wasn’t super personable and when she did speak to me, it was in a condescending manner like I was a child. I’m 30, I don’t need that and I don’t talk to people that way either, especially clients.Again, I’d go back, but would skip on the mani/pedi and spend that money getting them done elsewhere. The massage and the facial though, were excellent. Someone mentioned mimosas on here and I saw other girls drinking them but I was never offered one despite clearly being old enough and spending over $400, meanwhile they were there for nails only and looked like they were maybe 18/19.
Jocelyn is so amazing with all things skincare and eyebrows and lashes! I highly recommend going to her for anything. So professional and so sweet! Will be going back more often!
Love the vibe and my massage was fantastic!
My mom and I both got facials today by Lea. It was simply amazing! We both felt so relaxed. The spa was clean and she was very friendly! Plus all the products she used on us smelled so great and the head/neck massage was awesome! Thank you so much Lea! We’ve already booked another appointment!
Looking for professional and results oriented treatments- this is the spa to go to!
Had a great massage with Raven for my first visit. She was kind, friendly, and attentive.
I’ve been here twice and both experiences were wonderful. My second experience was with Latasha, and I had a Swedish Massage. Omg it felt amazing and Latasha was very professional!!! I definitely will be going back very often. Also if u are looking for a great Massage Therapist, Latasha is definitely the one!!
A visit here allows me to stop, unwind and pamper myself. These folks are great!
Love to get my brows done by Taylor! She kills it every time and is always so personable! Highly recommend!
My son gave me a devine spa pkg as a gift, which includes a 60 min massage, a 60 min facial and a mani/pedi. It is a 3 hour treatment. On the day of my appt. I was feeling under the weather and called to reschedule. I was told that it would cost an additional 50% to reschedule. The pkg orig cost $200, so that would have cost an additional $100. Needless to say, I didnt reschedule. When I arrived I was given a face shield and told I would need to wear it when I came back for the mani/pedi. The massage from Latasha was amazing. She was kind and I felt totally relaxed when she was finished. I was brought back to a little waiting area and waited for 20 mins. The waiting room was freezing. I dont think they have heaters in the back of the building. A girl came in and said she would be doing my facial, but didnt give her name, I was led to another room. It was also freezing in there. Again while waiting for the girl to return to the room, I received a phone call. I had been on the phone for about 5 min, when the girl returned. I motioned that I was on a call. She came back about 3 min later and began the facial. It was a very quick and she left the room very quickly after the treatment. I looked at the time and noticed it had only been a half hour facial rather than an hour. I asked the girl at the front desk why my facial had only been a half hour. She abruptly told me to put on a mask, I told her I could not wear one, she again insisted I put one on. I asked to speak to the manager. She said she was on her way and would be there in 5 min. and told me to put a mask on or leave. I said I would wear the face shield and do the mani/pedi. She said the person doing it was with another client. So I waited outside the building for another 35 min. Then a young girl aggressively approached me and asked what the problem was. I told her I was asking why the facial was only a half hour. She said it was because I was on the phone and used the time. I showed her the call log and pointed out that it was an 8 min call taken before the girl arrived in the room. She told me I was also not wearing a mask and they will deny me service if I dont wear it. Haa, how can I wear a mask when getting a facial? She said they would charge my son the ala carte price and told me to leave. I asked if she was going to charge for the whole hour facial or half hour. She said she was charging for the full hour. I said I thought this was a terrible experience and asked if she would just charge for half hour. She told me to leave and called the police. When they arrived she told them to charge me with trespassing. He asked why and she said that I was disobeying the Governors mask mandate. He told her it was not a mandate and that if it was a salon guideline, she would have to have signs posted. I have never been treated with such disrespect for asking a question. After doing some research, the plump blonde that said she was the manager, isnt even the manager.I am posting an edit to my review after reading the owners reply. You will do yourself a great justice to stop lying. I was not threatened to be arrested or forcibly removed. You have not provided videos. If you are videoing your clients, I am having you investigated, many of your services require a person to dress and undress. It appears that a couple of your staff have been well trained by your poor people skills. I am not the only one who has noticed this. OCCO spa has gone downhill since this newer ownership
I have never felt compelled to right a review about a business before but I am very upset over the handling of my missed appointment.I have been a waxing client of Occo since 2018 and have always enjoyed a professional service by the technicians but today I am really unimpressed and very disappointed.I normally receive a text from the salon reminding me of my appointment but for some reason none was sent last week so when the salon called me at 10.05am on Saturday asking if I was running late I was very surprised. I offered to come into the salon anytime that day to see my technician Taylor but was told she was fully booked.I rebooked with her for Thursday 12/24 and thought no more about it until about an hour later the reception called me and asked me to attend either Monday or Tuesday as it was the end of their pay period, I said I would try to accomodate in the evening and reception said they would check with Taylor for me and call me back. I called them and advised that I could not come any sooner than the 24th, at that time reception informed me that as I had missed the appointment completely I would be charged the full amount due. I asked to speak with the manager and was informed she was not available but that they would have her call me Monday. I called her today and explained what had transpired and that I have never missed any of my previous appointments for the service and wanted to come in on 24th and she was very curt and dismissive with me in the conversation. She said there was no leeway at all despite my client history with the salon and that it was my responsibility to ensure I remembered my appointments. She suggested I go to Urban Nirvana salon for my future services as they dont have a no show charging policy. I myself have been a hair stylist for over 20 years and understand the frustration of clients who repeatedly no show or cancel at last minute but that is not the case here, this is the first time I have had this happen with this salon and now I will not be returning as a client . I asked the manager Andrea for the owners phone number to bring this situation to her attention and was rudely told by Andrea that shes the only management person I can speak to, shes not going to give me the owners personal cell I indicated I wanted the owners business contact info not her personal. I really think that this was handled so very poorly and the manager is not representing this salon at all professionally.
The salon provides poor customer service. The receptionist Brittany was rude and sarcastic with us when asked questions about the service.
Raven was fabulous for a 60 minute postnatal massage. Highly recommend Occo for all services!
I was invited by my daughter with a few more people as a treat to OCCO for pedicures. The tech was okay but the overall experiences was lacking. I expected more than dipping my feet into water for a minute and a subpar scrubbing. Some of the massage chair did not work. So, I could not get the full relaxing feeling. My daughter after paying for her party of people and waiting for the entire party to finish. Was told by one of the of tech to move so a client could pass like she was not a client. Will not recommending this place to anyone....
Hanna was very pleasant over the phone . The staff at this studio is doing an amazing job at keeping everything clean and safe for their clients. Thanks for all you do for our community .
I had never heard of OCCO, but decided to give it a try because I had a gift card. I had a fantastic experience and will definitely be coming back. The atmosphere is relaxing and they were very professional. Nay was very thorough and did a great job on my manicure and pedicure - she was attentive to detail and a pleasure to talk to!
Taylor is the best lash girl in town! Occo is by far my favorite spa in columbia!
Ventured over to OCCO for my first Brazilian after a raving recommendation. Karla is amazing! She made me feel incredibly comfortable and the service was not unreasonably uncomfortable. Highly recommend, great experience!Bonus: I booked my same day appointment online and didnt even have to pull my card out to check out because you enter the information when you reserve your appointment. Ill be back, thank you!
I had an amazing experience at OCCO Luxury Spa. I admittedly had not gotten my hair done in a few years, so I went to see Emily for a cut and Balayage. She is FANTASTIC. Emily is truly an artist, and she was able to make my hair healthy and beautiful. She made me feel so comfortable, and she clearly is fabulous at what she does. I would recommend her services to anyone!
The best spa in Columbia! I started going about a month after they opened and have gotten manicures, pedicures, massages, waxing, and facials and they are seriously the best. I will go to anyone because not only are they all great at what they do, but theyre also all super friendly and easy to talk to. Ive also gotten spray tans and they are wonderful and last longer than any other place Ive gone to. Would definitely recommend!
Awesome massage
Amazing facility and very polite staff. Jocelyn Did an amazing job on my skin.
This is my “Go To” for salon services and they never disappoint! I have had service by most of the nail techs here and they are all AWESOME! OCCO is first class in my book and I wouldn’t go anywhere else. I highly recommend!
OCCO has always had such a relaxing atmosphere and has provided the best services. Lauren did the best job on my hair and Chelsey followed up with a perfect eyebrow wax. Thanks for a wonderful experience!
Cant go wrong, great place to recharge and disconnect from stress. Highly recommend. Definitely give them a try if you dont know them, wont be disappointed.
The atmosphere is good. My experience with the Esthetician could have been better. I pointed out an issue, the issue got worst after I left the facility.Lea was the Esthetician. I know its not the 1st time they issue could have been addressed.Could have been better, again it was the server not the provider.
Very nice staff. Clean spa. Nay gave me a manicure. She is personable and caring. Great experience!
The staff is very helpful and highly qualified. I came in with overuse injuries and the massage services had me back on my feet in no time. On a side note I feel highly certain that there is no allergy that causes eyelashes to spontaneously remove themselves from the body.
Beautiful place. Went for a prenatal massage and it was great. The masseuse was very nice and friendly.
It’s so sad people who have never visited this wonderful establishment would slander its name. Also, how do you provide “constructive criticism” when you’ve never entered the building, let alone had an actual service here?! 🤔 The providers are knowledgeable and their services and products are high quality. I’ve had lash extensions done here many times and NEVER had an issue with them “falling out the next day.” The front desk is always friendly and helpful. I would recommend this place to everyone!
I have always loved the OCCO experience. The atmosphere is inviting and friendly. The services are the best in the area. I always look forward to my visits. If you are looking for a first class spa, look no further.
Loved it! Thanks for having the Art of Aesthetics Med Spa! Great evening.
Incredible atmosphere with conscientious and caring techs and management. Welcoming, stress-free, and the perfect place to treat yourself. If you want the best experience possible, look no further!
OCCO is hands down the best spa in Columbia. My favorite combo is the vista which is a treat including a facial, mani, and massage. I’ve never left OCCO and not felt relaxed and rejuvenated. The aesthetics in the facility are fantastic and the staff really care about their jobs. Many have been there for years which shows it’s a wonderful place to be.
Occo is the best!! My go to spa/salon for several years now. Karla is the queen of waxing and Beth always does a fantastic job on my nails. Super relaxing atmosphere & kind attentive staff. You won’t regret booking here!
This place has gone downhill. All the great hair stylists are gone and it’s not the same. After complaining that my lash lift was rushed and didn’t work, all they did was tell me the person who did it, so I don’t go to her again instead of fixing it or redoing it. But really I will just not be returning anymore. Time to find somewhere new!
It was my first time there and Molli was outstanding! I had my first prenatal massage and there was not a moment that I felt uncomfortable. I will definitely be returning.
Treated like family. They helped us get through a very hard time in our lives . Very much appreciated. 💜💜I hope you have a Faye day 💜💜
I love this place! People are friendly and professional. The place is gorgeous and clean. I have my nails done here and facials. Today I had a couples massage... and let me tell you, it was perfection. Adam and Keisha did an extraordinary job. We couldnt stop talking about it throughout the day .
Wife bought us a couple massage. It was perfect. Enough said.
Services were spectacular. The atmosphere is exactly what you want a spa to be - relaxing, yet professional. Highly recommend.
I just went in for a hot-stone massage, but I couldve stayed at OCCO all day. They had the most beautiful decor and thoughtful touches like custom bottled water. My massage therapist, Andrea, was the best Ive had in Columbia, even though I was able to book my appointment just a couple of hours in advance. Ill absolutely be going back for all of the services they offer.
After reading how unapologetic your replies are to the unfavorable reviews, I’m not coming with any expectations of you doing anything but I want other possible customers to know how much this salon has gone down. I’ve been there twice before today and left very satisfied. However today while in town from MN and looking forward to sharing the wonderful experience with my sister I left, instead, vowing to never return to this salon. From the poor and unprofessional masseuses who were very cold and unfriendly to the uncaring receptionist who blamed us for being caught in traffic to make in time for our appointments, today’s visit was absolutely HORRIBLE. Not only will I never give them my business again but I do not recommend it to anyone!!! Not sure if it’s new management or what but it has gone down from a 5star salon to a poor business that isn’t worth receipt off another penny of my business.
Love this place. Things have changed for the better over the past few years and it has become one of my favorite salons!
So my experience was average at OCCO. I will not be going back, for a couple reasons. I’m allergic to certain perfumes (I wrote that on the form) and after my massage my eyes were swollen and I couldn’t stop sneezing so if you have allergies DO NOT go here. My massage was extremely rough, and I’m more sore than I was before I came in.However, the atmosphere is beautiful!! I love the decor and everything but I was overall disappointed. The lady who did my massage was super sweet, but just way too rough for my body.
I could go in with a disaster on my head and still walk out looking perfect thanks to Emily at Occo! I’ve trusted Emily with almost pixie cut short hair to me growing it out now into a long bob. She’s also super personable and genuinely just likes getting to know people, even if you may only be in her chair once.
Today was my first visit to Occo. I had a facial with Karla and she was amazing! I felt very comfortable and she explained everything that she did. I will definitely be returning! Very satisfied.
I received a massage from Occo and it was amazing! I saw Carrie and she was really nice and did a great job! She was very knowledgeable and worked on spots that Ive never had anyone work on before. I also loved the set up and decor. The spa and staff were very inviting. I cant wait to try out the other services!
Ky is my girl at occo! She is awesome. Very sweet and knows what she is talking about! If you have problematic skin she is your girl!! Great experience every time!
Its wonderful!! Very relaxing. Will definitely go again.
When I attended college in SC, I visited Cece for acne facial treatments once every other week for almost 6 months. She was incredibly supportive and went above and beyond to provide the best care for my skin. I am completely acne-free now, thanks to the Face Reality products and others that were recommended by Cece. If I still lived in SC I would continue to have regular appointments at OCCO. Great atmosphere, friendly staff, and relaxing environment!
Will not be going back. My first appointment here was amazing. Great environment and staff. I go today and take a friend and it was awful. I was rushed in by the rude lady who did my pedicure. Extremely unprofessional, my friend was not greeted and the pedicure was very painful. Not to mention the services were not all inclusive as they were supposed to be and major corners were cut. I left feeling very tense and uncomfortable. Worst pedicure Ive ever had. I will not return and will advise anyone against scheduling here.
I will never again get my nails done anywhere other than OCCO Skin Studio. The staff does a wonderful job, and the facilities are extremely clean and well-kept. I have never had a gel manicure last as long and look as great as when I get my nails done here. I highly recommend MoniQue!
Love this beautiful space in the Vista. Always receive great services with people who are professional and talented!!
Love this salon! Ive had several skin care services as well as a massage and hair done and have felt amazing each time ive left.
My experience with this spa was extremely horrible. Staff had little to no patience. I would not recommend this spa to anyone in the future, especially for lashes. As a gift someone arranged for me to get my lashes done. Not even a week later my lashes were flapping in the wind. Their products are not of high quality.
Relaxed atmosphere in upscale salon. 30 min massage that was life changing. Free Occo water to go.
Really clean and professional 👌
Did not inform me of a $60 for nails and $20 for toes soak off fee for my gel polish to be removed. I had $200 worth of services done, so I’m not a cheapskate. Services was ok
Quick, efficient, friendly staff. Very clean facility.
This spa is full service and is very clean and professional. My first experience here was awesome! I have struggled with acne my entire life, tried everything, and I go to a dermatologist. My ethnitician Kay was amazingly knowledgeable and has really tackled this battle of acne with me. I feel confident and my skin is embracing its natural glow. Their products arent through the roof either as far as pricing. I am going back for a second acne facial and peel in 3 weeks and I cant wait!
Beautiful atmosphere, attentive service & talented staff! Ive visited them for massages, facials, manis/pedis and have never experienced anything but 5 star service. Theyre always very consistent & friendly so you can relax from the moment you walk in. If you are looking for a local spa in Columbia, you need to visit Occo!
Love this place. Staff is friendly and they do everything, From a full body massage, mani pedis to full on brazilian. Everyone Ive been serviced by is great
Highly recommend Emily at Occo for anything hair related! Great atmosphere!!
These ppl are crazy....if they see a negative post they just say “we have no record of you being a client of ours blah blah blah”. How about take some constructive criticism.... maybe you’re not so professional 🤷🏼♀️
Amazing service. Constantly good in all areas. Beth is awesome for all things nails.
I have been a client for Years!!! Yusi is incredible for nails and Karla Kash is an amazing Esthetician! Also, all their massage therapists are incredible! Adam is phenomenal for special techniques to help with stress and back pain. OCCO has fabulous customer service! They go above and beyond 100% of the time. I’m always offered a mimosa in a real champagne flute when I am there on a Saturday! 🍾 🥂 #SuperPosh
Occo is my fave place for a massage or spray tan! They are very clean and the inside is super luxurious.
I booked the occo signature pedicure and was very disappointed. I didnt see anything special about the pedicure. The chair was broken as well so I couldnt use the massage feature. I drove across town to come to occo and I paid $48. I couldve just driven 5 miles and paid $25 for a better pedicure and a working chair.
Just read Lindsey Popioleks review and my story is identical but Ive been going there for years and they not only lost one but two of my appointments. And in the past Ive had to cancel one of my credit cards after it was compromised and OCCOs was the last place I used it...you do the math.I highly recommend The Nail Nook. Great find!
I am totally amazed by Occos lead stylist, Gen. She clearly knows her stuff as she was able to figure out what shampoo I use and my coloring history for a service I had done 17 months ago. Even better than that we had a really candid conversation about what realistic options were for my hair and budget. Shes definitely earned my trust and although we decided not to pursue any services atm, she will definitely be my stylist from now on. Also, check out her insta gen_hart_hair and ask about hotheads (color didnt match right for me, but maybe youll have better luck!)