I really liked this place. The owner was very nice but all the polishes looked old. The place was very dirty and tools were not sanitized. I saw my nail tech use a previously used file on me (looked very used and old) please sweet lady. Your clients do not want you to use a used porous item such as a file and buffer that you have used on people all week. Especially with a pandemic around us... please do better! New file and buffer for every guest is honestly the way you should operate to me.. I have gone to many nail salons and the ones that have a new one for each guest are always much cleaner. After that during the acrylic application she pulls out this white small basket that had the acrylic powder and liquid (monomer and polymer) and the entire basket was extremely filthy. Purple dried up liquid monomer all over it. It was bad.. all over the jar and basket... just filthy... at this point, all of my thoughts went straight to “I bet nothing here has been sanitized before this service for me”. Owner... please keep tools in obvious sanitized barbicide containers so your guests feel safe, please use clean unused files and buffers for each guest unless they are non porous, Please clean the baskets for nail services especially ones that you are pulling out in front of your guest... and lastly... please do not take phone calls during services to your friends. It makes your guests feel unimportant. Yes you took three calls while you were working on me.. and my first thought was okay maybe she is taking appointments, it’s not in English how would I know, but they were long conversations and at one point you propped your phone up to talk to them while you did my nails... it’s just not professional.. good luck to you and I hope you take my advice.Sincerely a licensed cosmetologist.
It was my first time coming and once I saw the place it seemed dirty. Nothing looked sanitized, especially the tools they used on me. Once my nails were done I realized 2-3 of my nails were crooked. I did have bubbles in most of my nails. I did feel judged for how I wanted my nails. The person that took me was talking on her phone a couple times and not apologizing about it. I was kind of in a rush but she kept answering her phone instead of focusing on my nails. I had a full set and a week later 2-4 nails off already came off! My nails last me more than 3 weeks at least! So I wouldn’t recommend.
Amy did such an amazing job, will definitely be going back to her. I think the place needs to be tidied up a bit and maybe add more vibrant colors to the place. But other than that great customer service.
Negatives:Poor cleanliness, the whole place looks like nobody cleaned it in ages with piles of nail bottles thrown every where behind the chairs.Poor manicure, many bubbles and streaks.You can’t sell a manicure with ugly nails!Positive:The owner lady and other ladies were polite and well manneredSunday hours
Ladies are very friendly but its very outdated. Got a no chip pedi it was just ok couldve been better a bit messy..
Absolutely the sweetest lady! Pedicures were amazing and super clean. Will keep visiting this business again and again!
This place was clean, the service was great. Very friendly. I will definitely be coming back. Amy thank you so much. ☺
My first time going was June 9, 2019. I must say I was very pleased with Amy. She did an amazing job on my nails and eyebrows. I will definitely come back again. Very sweet and friendly person. I highly recommend you will not be disappointed.😊💅
Love Amy and team.
I really wanted to give this place more stars. The service was amazing. Such lovely ladies. The work of my bails was really nice. They even found just the color I wanted. Butttt this is my second time there and both times my no chip barley lasted a week. It’s literally peeling off of my nails in odd places and just coming off in chunks. I’m a stay at home mom with a 2 year old. I’m sure if I went in they would fix it but im short on time and people to watch my child so i need a no chip to last 2 weeks at least. So quality of product is very questionable
They do a great job and are so welcoming and nice! Love this place!
Soooooo friendly & My Daughter will ONLY go to them 💅Thx Ladies!!!!!
Honestly I don’t know why this place has good reviews. I’ve never gotten my nails done this bad! How can they let a customer walk out of the shop with nails like this. The only reason I’m giving this place two stars is because the ladies are really nice.
A hidden gem. I really really needed my nails done on a Sunday evening and they were one of the few open. I walked and tended to right away! The time and patience she had on my nail service I’ve seen no where else. Mind you I walked in 30 mins before closing! I’m super happy about the quality of work and will definitely be back! Thank you so much Illinois nails!
I love this place. Amy is the best! Very nice, great service, great selection too. Not to mention the hours are great. I have been getting my nails done here almost 2 years now. I needed a nail salon open Sundays, found them, and I have never gone anywhere else since! 💕💅🏻
Amy and the ladies are wonderful! I went in with a very specific request for a no chip design and Amy went above and beyond to make sure it was exactly what I wanted! In addition, the pedicure I got was the best I have had in years. I am so happy to have found my new favorite nail spot!
This place is absolutely amazing! The ladies are so very friendly, and they do an amazing job! The lady that did my mani did a wonderful job, my hands felt so much better afterward and the color looked great! And the girl that did my pedicure, WOW! Took her time, made sure my feet felt wonderful and made me feel like I was getting my money’s worth and more. I will definitely be back here again. Finally in Chicago I have found a nail salon that treats there customers amazing and does a fabulous job! Thank you ladies :)
Yesterday was my first time at this shop, I was looking for a new place because my go to spot is too expensive now. My experience was great! So pleasantly surprised. The ladies were so friendly and did a fantastic job on my pedicure and full set. They really took their time and paid attention to detail. The prices are good as well! I am more than satisfied and will definitely be going back in the future!
Never had a pedicure before, today is my second. Amy is very accommodating and my feet feel like a million. Try her out you wont be disappointed. Tell her Marc sent you.
Been three times in the past couple months and Ive loved my nails every time! Ill definitely continue to go back! The prices are great and the ladies are SO NICE!
Great nail salon! Amy is awesome. Friendly service and excellent work!! Highly recommend.
I went here about a week ago for a full set. Apparently all the ladies that work on nails went home early that day because they had plans. (the owner told me herself at the end of my appointment) My experience was pretty terrible because of this. Had I known sooner I would have come back a different day.The first woman working on my nails clearly didnt know what she was doing and I tried to ask her to use less acrylic but she unfortunately didnt understand me due to a language barrier. The amount of acrylic hurt and burned my nails.A second lady came to my aid three nails in and just began filing all the acrylic done... it was pretty unsuccessful. She continued finishing the rest of my nails with acrylic and unfortunately she was not any better and kept reassuring me she was going to fix them at the end. Which was a lie. At this point my face was turning so red from anger and the pain the owner noticed and came to fix everything. She explained to me that everyone who does nails had plans so they left early and these were the ladies that only worked on feet. She spent about 30 mins just filing down and shaping my nails from all the acrylic. She apologized and told me to make an appointment more in advance next time with her. I was glad with the amount she was able to shave done and how she was able to reshape them. I felt feeling better about them. Unfortunately three days later the nails started popping off left and right. Waste of money and time! I was there for about 3 hours!
Thank you Amy I love my nails....🙂
This place feels like bome.. Amy Never fails to make my hands feel beautiful. Plus she treats me like family Nd always takes care of me and makes sure im comfy. This community loves you Amy!
I highly recommend this nail spa. I’ve been getting the same kind of manicure for months in different spas, by far my experience here was better quality with less cost.
Amy did a great job on my nails! Friendly environment & they make sure you are satisfied with your results . :)
The staff was so nice I was satisfied with my nails. It was clean. I had a good experience!! I recommend this place .
My first time here and I was soo happy with my ombre nail color, Amy was soo friendly and knowledgeable... I will definitely be back
Love this place! They are always so kind and my nails turn out fantastic each time!
Never had a problem with these ladies there very patient and they try there utmost best to make there customers happy!! Ive been coming here for years and wont go anywhere else❤️❤️❤️💅🏻
Looking for a New place & Found it..Amy os so pleasant & Great at her Craft!!! She fixed 2 broken nails and filled my ombre & made it look so balanced... great shape and exactly what I was looking for.I will be coming back!!!Thank you Amy!
What a fantastic job from the whole staff at Illinois nails. So friendly and beyond welcoming! I got acrylic French ombré nails and a regular pedicure. French ombré is so hard to perfect and Amy went above expectations to make sure my nails were done just the way I wanted them done before I left the salon. She did an absolutely beautiful job. I did not get the name of the woman who did my toes but she did such a great job as well!!Thank you for making my nails look pretty for Easter!
Its very cathartic. I was so relaxed. I reccomend it for those individuals that are stressed on there feet all day and want to wine down. Theyre very meticulous and careful and clea. Ots my second time here and I will be making this my routin . Plus beautiful feet in the summer!!
😱😱😱 IM IN LOVE!!! 😍😍😍 AMY YOU ARE A M A Z I N G! YALL NEED TO GO SEE AMY!!! ❤🙌 MY NEW FAVORITE NAIL SALON!!! #NailTechCrush ❤
Amy gives great discounts and she does an amazing job always. The pedicure gentleman also does great and massages your feet well.
Love this place! Amy is great, and the staff is friendly as well. Definitely recommended.
GREAT NAIL SHOP CUSTOMER SERVICE OUTSTANDING CLEAN ASK FOR AMY OR TINA LADIES AND GENTLEMEN WELCOMED MON THRU SUNDAY 930AM TO 8PM
Super sweet and did a great job. Cris & Aaron ;)
Amy is the Best.. Aims to please and does a good job if you tell her exactly what you want.Thanks Amy !
Amazing customer service, very nice and friendly! I highly recommend ❤️❤️
It was my 1st visit and my daughter.she loved it and I’m very happy too I had French manicure and she had acrylics.very happy with service to ...excellent
Very friendly people and my nails looked great.
Great little shop and fantastic prices. My wife brought me in to join her for mani pedis and it was well worth the trip!
More friendly with all staff you have to happy when you get them done but sometimes if something go wrong pick up the phone and all you problem need to be fixed no question ask with them the nail have to last long for 2 week with nochip but before that call them they make beautiful again for your
This is my second time coming to this nail salon. They are really nice and the customer service is great!
I absolutley loved this place! they did a great job with my nails, AND my cuticles didnt bleed!!! :D
Terrible customer service!! Waited an hour an a half for a pedicure and they did it in less than 10 minutes!!
I got my nails done today n one nail fail off already n almost all of them are lifting the no chip chipped and the pedicure was no good feet are still Rough. Giving two stars bc they said I can get them fixed so lets see if they can fix this mess 😤
Best pedicure I have had in awhile!! 😀
Great service and great work!!! Amy is the best!!
Great service and very clean.
Very friendly and great Mani pedis
Did such a wonderful job
Very friendly staff
Great job!!!
Very professional & clean!
Great service !!!
Nice job !
Nice place and well-performed services
Ivay is ok