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Cellairis
835 N Michigan Ave, Chicago, IL 60611, United States
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Cellairis

Comments
Ja
Review №1

I love this store. Anything I need for my phone I go here, and the people are so helpful. I’ve signed up for the screen repair program (best thing invented), bought my headphones and phone cases from here. And the prices are very reasonable for downtown electronics. I recommend them to everyone that ask me any about phones/electronics stores.

Aj
Review №2

Great costumer service, high quality merchandise, I recommend shopping with them.

Pa
Review №3

Stopped on a whim after my 6s screen cracked. Quick service appointment and repair. Fairly priced. Great job!

Ga
Review №4

Its a great store with a large collection of choices for phone cases. The staff is friendly and helpful. I recommend this store if you need any cell phone accessories

El
Review №5

Needed a repair for my iPhone camera. Great service! Reliable & very professional.

Ni
Review №6

Was visiting downtown Chicago and saw this store at Water tower Place and needed my phone repaired. I found the store manager very helpful and he fixed my phone in less than 30mins at a decent pricing. Thank you for the great service

so
Review №7

By far the best location. They are very friendly, and knowledgeable. I recommend this location to EVERYONE!

D
Review №8

This is my one and only place Id go to no matter the distance. Altaf is the person who attends me and always makes sure everything is to my expectations. I have never left disappointed.

Be
Review №9

Went to this place to get some help fixing a phone. The employee redirected to Apple store without so much as asking what was wrong. Upon getting to Apple store it just needed to have the buttons pressed to reset the phone.If the employee even listed to the issue we were having I’m sure they could have tried this and saved a trip to the Apple store.I feel at a minimum this location could listen to someone’s issues and suggest quick fixes before sending people away.

Al
Review №10

What more can you say but this is the best place on the planet to bring your cell phone.I went in on july 12th 2008 to have 2 first gen iPhones unlocked so I could sell them on eBay and they took me right away and had it done in an hour.and the price was great.

Mi
Review №11

Great place to get phone cases for my whole family and nice Indian guy Al, take care of me every time.

ya
Review №12

Great customer service and fix right away . I do recommend this place to fix any kind of phones.

Ra
Review №13

I had a great experience at Cellaris at Northpoint mall. Rene was helpful pointing me in the right direction for what I was looking for. They even had fun mystery bags for $5! Would recommend.

&
Review №14

Go see Bryan excellent customer service and great product love my new airpods

Gl
Review №15

I wouldnt recommend this place. Very contradictory in their business practices. On the top of the receipt they stamp No Refund; No Exchanges at the bottom of the receipt it prints Returns/Exchanges must take place with this receipt in hand within 14 days from the date of this receipt. I didnt want to return my item - just wanted clarification on how to operate it. He was so afraid that I was going to to ask for a refund that he became defensive and insisted on telling me that he had a NO REFUND POLICY! Well, stop selling DHGATE products at a 1000% markup to unsuspecting people!! Its a RIPOFF - and even I fell for the OKEDOKE!!!

Ri
Review №16

Helped my son with his first phone case. Great service and price. Thx again. Best in the mall.

Me
Review №17

They dont have all screens in stock, so they have to order the right one for lots of non-iPhones. However, the service rep was eager to help. The price was the lowest of all the repair shops I can find in/near downtown (but still expensive!).

Ke
Review №18

Terrible customer service in my experience. All about the $$$ for these guys. Stay away.

XX
Review №19

Just called to find a replacement battery dude said $30 for a battery thats $5 online and ships for free.

Information
2 Photos
19 Comments
4.1 Rating
  • Address:835 N Michigan Ave, Chicago, IL 60611, United States
  • Site:https://cellairis.com/stores/chicago-water-tower-place-iphone-repair
  • Phone:+1 872-210-4661
Categories
  • Electronics repair shop
  • Cell phone accessory store
  • Mobile phone repair shop
Working hours
  • Monday:11am–6pm
  • Tuesday:10am–9pm
  • Wednesday:10am–9pm
  • Thursday:10am–9pm
  • Friday:10am–9pm
  • Saturday:10am–9pm
  • Sunday:10am–9pm
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