Awesome service! Very helpful with recovering info from old device onto new device. Had replacement parts for my damaged device that no other repair shop had!!! Also came in with my dog, very pet friendly. HIGHKY RECOMMEND!!!

Awesome job one stop for all phones and laptop repair where in several places no one can do it one stop here and all my problems were solved $2000 iPad fix amazing in less then $300 time saving they are best in town

Absolutely THE BEST phone repair shop in Chicago. Ive brought my Samsung S8+ for screen replacement, after trying to have it fixed by 3 other people (who only messed it up even more). One of those other people repaired my screen with used screen full of ghosting and messed up fingertips sensor,, the other one installed new screen but messed up charging cables and made phone useless since it couldnt charge. I got lucky to find these guys. They saved me. Z was amazing, repair took no more than 10 minutes. Phone is now good as new. And the price was totally unbeatable. Called 5 other stores before coming across this one and all of them were asking 20-30% more. Thank you Z.

Phenomenal Z! Thank you for going above and beyond!We highly recommend Direct Phone Fix!

Excellent service they fixed my lg stylo phone screen with in 30 mins with reasonable price!

I brought in my iPhone X today to fix my screen that had gone completely green from water damage. I got a new internal screen and glass screen, along with a free glass protector, for a great deal. I can tell the colors and resolution are definitely a bit off from my original Apple screen, but it is a small price to pay for such a great job and price from DPF. Thank you for helping me so quickly!

I didn’t realize the screen I was getting wasn’t similar quality to the original screen my phone came with. The resolution isn’t as clear and it isn’t as responsive. At the end of the day, I saved $100 by sidestepping apple and at this point I regret that.Additionally, it lasted for about 3 weeks before it cracked again, despite the additional screen protector I was using. Back to square one but will not return in the future.I will say that the service was great and the repair was quick but I would never go here again.STAY AWAY IF YOU WANT A LEGITIMATE REPAIR WITH LEGITIMATE PARTS.

The service is outstanding and friendly. The prices are very reasonable. Who could want more and why go anywhere else?I

The manager is very polite. That long with incredibly smooth and fast service creates a good experience and an easy tech upgrade.

I must say that thus was the best work Ive ever seen

Great service. Walked in and Z replaced my battery in 15 minutes! Genuinely satisfied! Thank you

This place is great! Went to get my phone fixed at another place but they said they couldnt do it. So I came here and they fixed my phone in 30mins.

Amazing service it was quick literally than a hour my phone was completely brand new I was very satisfied must recommended

Z is amazing. Quick and to the point. He immediately diagnose my phone and let me know that it needed a LED repair as well as a screen fix. I was in and out within 30 minutes.

Excellent, $55 with tax for a new LCD screen for my iphone 6. Took exactly 17 minutes and solved the intermittent loss of touch control. Highly recommend.

Z is the best I walked in last time he helped me with my cracked phone .He is very helpful! And he provided me with free screen protector! Thanks I highly recommend this store for professional service and high quality products!

Best phone repair in chicago. Great fast service and kind workers

Highly recommend this place was in and out in 15 minutes Z repair my I phone 8 plus. Thank You Z 👍

Z was so helpful and fixed my destroyed phone so fast it looked better than it’s ever looked come to this place to get your phone fixed don’t even second guess it

Long story short, a third party shop in Mexico gave me a faulty display and I found this shop to diagnose. In 30 minutes, my phone (iPhone XS Max) was replaced with a nice OLED screen and the owner, Z, even helped out with a glass screen protector! What customer service! To top it off, it was pet friendly so I was able to bring in baby boy from the car :)Z was very knowledgeable and quick to address the issue. The price was extremely reasonable. Considering Apples price and their lack to help, I am grateful for shops like this. Thank you Z for the service, the jokes, and everything else that you do!

Awsome quick fast service def will go bk for all my phone needs Thank you again for fast friendly service 😃

This place is very time saving they fixed my 2 Apple devices in less than hour I highly recommend this place!

Unfortunately- this guy is not to be trusted (i would give zero stars if i could). I went because my i phone X was cracked. The owner charged me $140 for screen repair and retna disply. To start - that is not a good price. However - i was willing to pay if he could fix my phone. Long story short ... he did not fix it and he was dishonest. I now have no access to my phone.I picked my phone up and right away it was clear that he did not do a good job - in fact, my screen functionality was worse than when i dropped it off (i came with a normal crack, when i picked it up - the touch sense was ruined). Now my phone does not work at all. I will not go back because of how unpleasent my first experience was. If you need your phone screen fixed - PLEASE GO ANYWHERE ELSE. this guy will front nice and then just make it worse. your better off paying more money for someone with credibility. STAY AWAY

Great quick service. Hugely recommended

Fast and very best pricing with time saving. Fixed my Samsung charging port

The shop was quick. They fixed my phone in almost 30 minutes. The price was good. But the spareparts they use, I am not sure how good the quality was. I got a screen replacement for the iphone XS and the colors are looking not good from a side angle. Even tho I got the more expensive Oled screen.

Direct Phone Fix offered me outstanding service ! I walked in without appointment and was able to get my iPhone cracked screen fixed within 15 minutes ! Thank you!!! 10 out of 10 recommend!!

They fix Samsung screen very fast and they excellent quality job and best pricing in this chicago city with all electronics repair! Thanks DPF

Got both my iPhones 6th and 7th fixed in 20 mins . Fast and great work 10/10 recommended. Very nice job .

Im so happy to have found this repair shop right here near me in bucktownright by the blue line westren station. These guys are so reliable and so easy to work with for any types of iphone samsung Lg repair. Their prices are good and they work fast and they have everything right in the house so you dont have to wait too long to get your device fixed. I highly recommend DPF.

Great service fast and efficient definitely recommend

Z helped fix my phone from some slight water damage. He was very professional and didnt even charge me for drying my phone. Great customer service

Great service, the guy very helpful and friendly

Very trustworthy. When I recycled my old phone he took the time to make sure all of my personal data was properly erased.

The touch screen on my iPhone Xs cracked and they replaced it for a reasonable price! Also theyre very professional and helpful. My friend recommended this place less then 20 minutes they have replaced my iPhone Xs cracked screen.Thanks DPF! I recommend it for anyone else in need of phone repair and any computers repair service!

Super fast friendly service!

I had a wonderful experience with Direct Phone Fix! My iPhone X’s screen suddenly went all black. I brought it into Direct Phone Fix, where they presented me with two new screen options. I chose the cheaper one and didn’t feel pressured at all to get the more expensive one. He fixed my phone within 15 minutes and gave me a free screen protector as well. I highly recommend this place!

Best phone fix service in Chicago!

Good customer service!

Best place to fix all phones

Zee and Direct Phone Fix is amazing. My screen was broken and I contacted a number of places including the ones on Yelp. Zee was not only the first to respond but took the time to ask me exactly what needed to be repaired. Other places gave me a quote but changed the price, Zee did not and honored it. He has a great shop with many services and it was clean and safe. He is also a nice person and service was excellent. I hope I dont break my phone again but there is no other place I would go. In fact, I will bringing a new phone line here!

Zee was amazing! I had such a great experience. I was having trouble with my 2015 Mac and the storage and he was able to help me. And I bought a back up hard drive. Great prices and service! Thanks Zee!

Absolutely love this place! My first experience was exceptional. I dropped off my Samsung Galaxy phone screen repair. Finished my job in 45 mins . They are professionals and service is outstanding. So happy I found them.

I received Great and very professional service! Excellent job on time that to they are open for seven days and best price in town! Thanks DPF

Service was very very good! I had been at another repair shop that it would require an expensive to fix my iPhone 7 Plus front screen and battery.The DPF tech looked up the model and assured me it did not require such an expensive fix. Turn out time 30 -40mins . They are been around for years. Definitely recommend this place to all. Thank you.

Great customer service

Best place to fix your iPhones computer and laptops!

I went here to get my screen fixed today for an iPhone 5 SE and Zee was able to repair my screen in under 15 minutes. Additionally, he went through the extra trouble to fix a different issue with my phone where it would not stop vibrating. Great customer service and fair prices! Highly recommend!

Good job and cheap! Thanks!

Best place to fix my iPhone X they finished my repair in 20 mins good service and best quality! Thanks DPF

Very happy with the screen repair for my samsung note 9. they fixed in 1 hour. quick respomce on call the best part is they accept walkinns also very professional and super best pricing compared with other repair stores. Thanks

Great service! Friendly, fast and reasonably priced. Phone works great. Definitely DPF next time my phone breaks

Great place they fixed my phone in 30 minutes ! Highly recommend this place. Thanks DPF

DPF repaired my heavily damage phone run over by car. They said it would be done in 1- 2hrs. Very happy with my almost brand new phone.highly suggest them for anyone who needs a quick services like iphone repairs, screen, battery iPads and even they work for computers too. Best prices and professional service!

Does really good work

Came to DPF to get my phone fix . They did a great job at a lower price than others .

Went in a couple of months ago to get my cracked iPhone 11 screen repaired. It was fixed in just 30 minutes, and I was so happy and grateful! At first, it seemed to work perfectly fine, but, as time has passed, my phone screen has gotten glitchier and glitchier. Its gotten to the point now that I can barely use it because my phone screen is totally tweaking out - it switches between apps without my pressing anything, the keyboard barely works, the home button feature does not work, it makes calls without my doing anything. I would not recommend taking your cracked iPhone 11 screen here. Go to Apple instead.

Got my iPhone 10 screen replaced here. Lasted less than 2 months. Subpar parts and subpar service left much to be desired. I ended up going elsewhere to get my screen fixed and had a significantly better experience. I would recommend avoiding this place at all costs.

Unless you want to be ripped off $400 dollars then do not go to this location.

It’s the best place to get your electronics fix 👍

I went in with a very messed up and cracked iPhone 8 screen and they gave me a thirty minute estimate for it to be fixed. I finished some errands and then came back. My phone was fixed and looked brand new. Great quality and half the price I was quoted at my service provider’s outlet. Definitely recommend.

Great place very helpful and reasonable pricing

After Apple store refused to replace my iphone’s screen which had water damage, I brought it to Zi. He was very helpful and replaced my iphone’s screen quickly. If Zi wouldn’t help me, I would have lost 3 years of pictures and memories on my phone. Thank you Zi!

Very fast and quality super great service I always come here to fix my family Samsung and iPhones and all electronics repair one stop best stop.

Took my phone in to get fixed and when it was returned it has a little red line on the background. Their 90 day warranty means nothing because when I went back Im told if they fix it again Ill have the same problem or theyll fix it with original parts but I have to pay again for the part. Also I just found out that the front camera lens wasnt cleaned before installing the replacement glass so its very blurry and basically left me without a front camera.Edit after store manager respondedWow I refuse to believe that you dont remember me unless there are more customers that come in to complain all the time. I had a part ordered and Im using my name in this review but you still say Im not a legitimate customer? I still have the receipts and my card statements showing I spent $300 with you because I thought you were a respectable store. We already talked you said original LG parts are expensive and if I want an original part I have to pay for it. Now I understand this but I was never informed that before the repair and that I would be paying $100 for a cheap replacement screen.

I’ve been here early morning to fix my iPhone charging port they did amazing job just in 25mins very low price and very good service they are best !

Best service nice clean place very professional service!

This is the best place to fix all your electronics

Ive used Direct phone fix services multiple times over the last few years and they are awesome.few days ago I have fixed my daughters laptop screen and battery it was damage and fixed it in couple of days with reasonable prices.Today I went back to fix my iPhone 11 Pro screen they have best price for all generic screens with warranty.The guy Zee at DPF are very professional and knowledgeable, honest and affordable.Best place to fix all your electronics gadgets.

After being quoted in other charging port repair I did some research for places in the city. My iPhone X charging port was damaged and I wanted same day fix . DPF is one stop with fast service and very reasonable prices for all gadgets repair.10/10 recommend!

The best price for getting your phone fixed! I always do my research before going into a place and these guys were above and beyond affordable. Theyre also expedient about service. I got my phone back in a little under a half hour. Thank you guys so much! Keep doing what youre doing!

Ive used Direct Phone Fix multiple times on my Google Pixel and my wifes iPhone. Hes replaced broken screens, old batteries, and replaced the broken-back-glass on my phone. Hes quick and affordable.For the broken-back-glass, his supplier was out of stock for the part, but he didnt mind me ordering the part myself and bringing it in for him to do the installation.

Great pricing and awesome service. I had broken iPhone screen. First i tried Apple store and there price was $120 more. This place gave me quick and great service. I came back to them to repair my Macbook charging port repair. Highly recommend this place.

I got my iPhone XS screen fixed here on the 8th of November, I paid $111 and it was not installed well at all. Also they made me pay by Cash App which was weird. It was lower on one side than the other and I wasn’t able to click on my camera on my Lock Screen anymore. I was super disappointed but wasn’t sure what to do. Yesterday (the 17th) my phone rolled off my bed onto the floor and cracked WITH a screen protector and a brand new case. I reached out to them and they said I’d have to pay for a new screen. This is ridiculous. Avoid this place at all costs.

Came back to get screen replaced. Pay the additional $20 for the higher quality screen--its worth it. The cheaper screen is noticeably worse quality.Interacted with a different employee this time and she was extremely sweet and helpful. Would recommend. Thanks!

I make a phone call to try to fix my phone and explain to the person in the phone what was the problem and I and all my conversation because normally these people over there speak Spanish they told me can you speak English and I’ll say can you tell me before I’m tell you the whole story on my phone they do not speak English Spanish very bad customer service

I had a great experience visiting DPF and had my samsung and LG phone screen fixed on a timely based.i would recommend then to anyone.

Went to get my Samsung screen replaced. When I got home I noticed my camera wasnt working and my phone couldnt read my sim card. They didnt know what to do when I went back. If you have a Samsung device strongly recommend ubreakifix. They reorganized the mess made inside my phone for free.

Excellent service and best resinable price

Fast service. 20-35m. 👍👍

My samaung s8 screen works like a dream and it was so fast and convenient.ill definitely letting my friends know if they cracked ther phones or other electronics issues.Excellent job . Thanks DPf

Excelente job they Fox my Samsung phone

Z worked on my phone like a skilled surgeon. He brought it back to life in less than 30 minutes. He went above and beyond by helping me to restore and back up my precious photos and videos. THANK YOU! THANK YOU! THANK YOU! :)

This guys are great service high experienced in tech very fast

Update 5 months later: Phone is still going strong. Ive dropped it a few times since like an idiot too.Walked in at 6:30pm with a broken screen on a Samsung Galaxy S8 and no appointment, walked out 25 minutes later with a fixed phone. Fair prices and great service.

Had a great experience with Z- super friendly and helpful. My iPhone was EXTREMELY cracked, and it is now as good as new. Got in right away on a walk in after work (no appointment needed), and 30 minutes later I was done. Appreciated the simple pricing outlined on the website, and the great customer service. Highly recommend.

Replaced my cracked iPhone 7 screen in less than 20 minutes. Great service and prices. Highly recommend.

Great customer service! First visit DPF did not have in stock what I was looking for but I have my ph# and received a call when they had inventory for me and a great price point! Thank you DPF!

$149 to replace a completely smashed screen and the OLED lighting (my phone worked but wouldnt light up at all). Ive paid almost that much before for just the screen, so I thought that was a fair deal. It was done in less than 30 minutes.

Best place for your phone repair needs. The owner is very honest and upfront. Id highly recommend!

Awesome team and really skilled technician that worked on my macbook pro.he was able to fix some pretty annoying over heating issues and some problems that were affecting my battery charging ability.i highly recommend DPF .

Direct Phone Fix is awesome. The staff is so accommodating. They will do everything they can to fix your phone and even if it is not repairable - they continue to assist with guiding you towards the most affordable and timely solution. This is an honest and valuable local business!

I work at mid city engineering and sent the owner to dpf. I told him Iv been going here for over 10 years. He had two phones fixed and unlocked at the lowest prices he has seen. Told me it was the best experience in customer service he ha had in the greater Chicago area. This is why I sent him to the shop. If you need any thing dpf can help with a smile and a great attitude. Love this place and would recommend it to my own mom.

Diagnosis of iPhone problem was quick and accurate. Cost was 1/3 of what the Apple store wanted. Terrific service. I would have been willing to pay more! UPDATE: A year later I had another phone needing service and the experience was identical. Accurate diagnosis, cordial service, great price, precise craftsmanship, and incredibly fast turnaround. Great.

Did a good job....were fast but expensive!!!

Great service. Took about 20 minutes to fix my iPhone. Very professional and friendly!

Dropped my Samsung S8 and cracked it, many told it wont work again. Amazing work zee, repaired my phone back to normal, very fast service even without appointment, reasonable cost and very pleasant personality. Excellent job.I definitely recommend him, worth your time. Made my phone work again, very happy

I was hesitant to bring my MacBook pro to a computer repair shop instead of Apple store but Im so happy I did. DPF was able to take my laptop right away and have it back to me in one day. Which was so great because I was in middle of my office work. They replaced my shattered screen, ram upgrade and battery. Only charged me less then all repair stores what they have quoted and I know as a fact Apple have cost significantly more. I would recommend this to anyone who wants realizable work on there computers for a fair price.

IPhone screen was behaving badly after being replaced 6 weeks earlier. Of course, when I brought in the phone it was working fine. They gladly swapped the screen with no questions. Excellent service and great prices. Good location as well.

Great guys here. Started my own repair on an iPhone. Ran into issues on a stupid propriety security screw that Apple uses. I stripped a few screws because the bit I had was low quality. They removed the stripped screws for me and gave me a heads up on a higher quality bit. I was able to finish the job on my own and their recommended bit worked like a charm! Very helpful and accommodating. Go there for any repairs that you need!