My time living in a PPM property wasnt very long, but I wanted to highlight the pleasure that it was working with Bianca. She is one of the hardest working, most honest, responsive and helpful people in the business. My experience with her reflects my overall experience with PPM and I am happy to have met her.

Thought my issues were fixed then it started raining inside my apartment as I left for the gym today. So 4 years of being lied to about electrical problems not being able to be fixed that were after I got the city involved. Not having a working door knob for 8 months. The handy man is telling the manager now that I told him not to fix it for some reason? Now Im being harassed by the manager who is is actually pushing me to end my lease. So now I have to bother the city to teach him how lease agreements work in Chicago. Theres a reason this place is half empty right now. Use to like it here...

Amazing management company that’s very hands on and gives the best apartment living experience to all their tenants.

PPM has been one of the best apartment rental companies I have used in Chicago. Their buildings are kept clean and the people working at the company are responsive, helpful, and knowledgeable. Great experience all around!

From beginning to the final end, PPM were absolutely incredible! Tabitha is AMAZING and never have I felt more comfortable in a sign up process than I did in the office that day! Thank you so much! Very appreciative!

If there is a zero star option, I would have chosen that one. The people I called when there is a problem on one of their properties, they hanged up on me. The elevators (all 3 elevators!!!) stopped working on Saturday morning and have not been fixed in 48 hours. This is a 30+ floor building. The property manager is not picking up his phone or onsite to facilitate. The only poor guy that everyone point to is the doorman. If this is how everyone deal with issue, America is over

Bodgan is really helpful and one of the most hard working guy I met. He did one of the first showings for us at midnight. 😃 I had a really pleasant experience working with him.

This was a really great property management company to work with when I moved into my studio 3 years ago. Bogdan was especially helpful and very nice to work with. I was in need of a studio very fast and he helped me out. I highly recommend him to anyone!

I had a wonderful experience with PPM. I have been with them for over 2.5 years now. Ive never had any issues. They are very responsive, the building is clean and the building engineer in my unit (Asim) is always available to help with anything.I am looking to move into a one bedroom apartment next month and Bogdan was so helpful! He showed me one bedroom units, he was very knowledgeable of the neighborhood and the units. He is very easy to talk to and you can tell he genuinely wants to help find you your next home. Id recommend him and PPM to anyone looking to find their next home.

This made my move so easy. My leasing agent Bogdan was careful to present me with as many options as I could to ensure that I was happy with the result and saved the most money possible. Getting set up was easy too. Responsive, on time, and very little left up in the air prior to move in. Highly recommend.

PPM has been an exceptional management company to work with. The building engineer at 1049 w Oakdale Ave is available at all times and will help with any issues or complications, which I had very few. I have not had a single bad experience with this company and would recommend it to anyone!

I reached out about a few properties and was immediately told I was aiming too high and to cancel my tour I had set up. When I brought up the rent special from the listing, they said it wouldnt matter anyway as my lease would read the market rent anyway. That was the big red flag that this place probably tells people one price, then jacks it up behind their backs. She was more interested in getting me to cancel than she was in what I am looking for.About a month later they replied to this review saying I am probably misunderstood. The agent asked me twice if I wanted to cancel before I even mentioned it, so I think you need to get your agents in check. If they really wanted to help get me in somewhere they wouldnt wait until after the end of the current month, when most people aim to move, to bother reaching out. I am already happily signed with another company, Winnemac Properties and I HIGHLY recommend looking there instead.

Zehida Latic has been one of the BEST, incredibly helpful, professional, warm and witty agents I have ever worked with. Moving cross country and looking for a place to live from 2500 miles away can be a very stressful, anxiety-provoking, and daunting experience, but Zehida was there to guide me, help me with my search, was incredibly patient, engaging and responsive. There were so many great apartment options available out there which offered all types of perks and amenities, but I chose PPM, mainly because of the connection I made with Zehida. I highly recommend Zehida as an agent! Zehida, thank you again for your continued help and support.

Amazing experience working with Bogdan. He went above and beyond in working with my parameters for an apartment. Unfortunately decided to re-sign my lease but would 1000% recommend Bogdan for your apartment search. Thanks Bogdan!

Had a great apartment searching experience with Bogdan. He was professional, communicative, and efficient in narrowing down places that met my criteria. The buildings are nice and span a variety of neighborhoods and styles.

I was interested in multiple apartments from planned property management. However, on the day of my confirmed showings the agent Tess did not show up and did not answer my messages or ever get back to me. I waited 30 minutes at the confirmed location after taking public transportation and wasting an afternoon. Very unfortunate and unprofessional experience. If you are looking for a property management group that values their tenants do not go here!!!

My wife and I lived at 1000 N. LaSalle under PPM management. We thoroughly enjoyed our experience. The head of maintenance lived down the hall from us and had lived there for 20+ years so he had a vested interested in keeping the building in tip-top shape as well as responding to requests within 24-48 hours. The front desk staff (the ones who stayed longer than a few months) were exceptional and responsive. If youre looking for a professional, caring, and high-quality experience, rent with PPM.I am writing this in retrospect after living with CLK Management for a year, which has been a terrible experience. I wish we could go back to PPM!

I’m extremely disheartened with the lack of response to tenant concerns. I’ve emailed, called, and left maintenance requests several times and have received no help. You would think that after three years of renting with the company they would be more responsive to their tenants. I’d recommend looking elsewhere for an apartment in Chicago!Edit: After months of attempting to contact the company, I finally received a response after writing my review. The response was lack luster and somehow made me even more disappointed with the company.Edit: I will say that the one saving grace is the building manager Tom. He is amazing at his job and is keeps the building going!

If you are looking for an apartment in Chicago, I HIGHLY recommend PPM. I’ve lived in a studio in one of their Lakeview buildings for 2 years now, but this year I wanted to move into a one bedroom. I had had a great experience for the first two years (shout out to my fantastic onsite building engineer Carlos plus PPM’s great communication and responsiveness) so I figured I would check out PPM’s other offerings. Alma was my leasing agent this time around and she was wonderful. She was kind, incredibly patient and knows the properties so well and truly tailored the experience to me. I found a unit that I’m so excited about and can’t wait to move in! Plus I got a great deal :) Thank you Alma and thank you PPM!

IN RESPONSE TO YOUR RESPONSE PPM : Thank you for finally responding to my communications. The facts are the facts no matter what your communication relations guy will type. The next thing that I post will be the folder of images that show emails that I got no response to, and texts from your building maintenance apologizing for not notifying me of entering my apartment on MULTIPLE occasions.I picked 5 stars so that it would show up on feed---This is a last resort Planned Property Management:****DO NOT APPLY HERE! IT MAY BE IN YOUR BUDGET, IT MAY LOOK NICE ON THE OUTSIDE, THEY MAY FLASH SMILES BUT ONCE YOU SIGN THAT CONTRACT AND THEY HAVE YOUR MONEY THEY DO NOT CARE ABOUT YOUR EXPERIENCE. I NEVER LEAVE REVIEWS FOR ANYTHING SO I AM TELLING THERE ARE SO MANY OTHER PLACES WHERE YOU WILL BE HAPPY AND WILL TREAT YOU PROFESSIONALLY FOR MONEY YOU PAY. PLEASE PLEASE PLEASE HEED THIS WARNING.****My name is Ayana Love. I am currently a tenant at 515 w Barry Ave in Lakeview residency. This property is headed by PPM management company. I pay on time ALL THE TIME, I have been a resident here since May of last year. Since I arrived, my experience has been horrible to say the very least. We had no assistance from building maintenance which made moving in rough when it came to information needed. I wasnt programmed into my call box until 8 months into my lease. I have been put in some uncomfortable situations when it comes to how things have been handled by PPM. Accordingly, to state law my rent agreement was broken by PPM as maintenance entered my apartment multiple times and nothing was done to resolve the issue. NO acknowledgement to my concerns for my safety and as a black woman this is disheartening. I have hired representation via tenants rights and they refuse to let me out of my lease despite all clear communication and evidence. After doing all that I can on my own I am finally reaching out in an attempt to report out the blatant disrespect, negligence and bad business that is being practiced. My goal is to not shut down PPM of course, but to hold large entities accountable to the standards for housing in what is an elite city. I have reached out to every local news station I can find in this city so after no acknowledge in my attempts to rectify this privately. Here we are unfortunately.After being advised by the housing department of Chicago and tenants rights that I have been violated and all evidence points to clear negligence, I ask myself if I were of another ethnicity would this be the same issue when a tenant reports that privacy has been violated multiple times? I am an outstanding tenant and if this is how they treat their great tenants then Id hate to see what is done to a person who feels they have no voice. You cant just take advantage of people and hold people to contract when they have broken it and still expect to accept their hard earned money while in a PANDEMIC.DO NOT APPLY HERE! IT MAY BE IN YOUR BUDGET, IT MAY LOOK NICE ON THE OUTSIDE, THEY MAY FLASH SMILES BUT ONCE YOU SIGN THAT CONTRACT AND THEY HAVE YOUR MONEY THEY DO NOT CARE ABOUT YOUR EXPERIENCE. I NEVER LEAVE REVIEWS FOR ANYTHING SO I AM TELLING YOU THERE ARE SO MANY OTHER PLACES WHERE YOU WILL BE HAPPY AND WILL TREAT YOU PROFESSIONALLY FOR MONEY YOU PAY. PLEASE PLEASE PLEASE HEED THIS WARNING.Ayana Love

I rented an apartment from PPM for 18 months and enjoyed everything, from finding an apartment (thanks Bob!), the approval process, and move-in. They are the best management company of the 4 Ive had in Chicago. Theyre straight forward and met my expectations. The bad reviewers simply didnt do their research, thats on them and not PPM. I knew that my building had RUBS utility billing before I signed the lease. As far as maintenance goes, they were always to respond and my building had a full time building engineer. I loved that I was able to talk directly to a person when I needed it rather than being given generic contact information. Theyre personable and easy to talk to. If your experience was different, Id re-think your approach and, as always, do your research. Id rent from them again over and over!

Our apartment search experience was made so easy, even in these crazy times, with the help of Bogdan, one of PPMs great leasing consultants. My girlfriend and I have more than enjoyed our time with PPM!

Bianca Nicoara was the best leasing consultant I could ask for! She helped me find the best place while being considerate of price and location. She was extremely accommodating in these tough times and I’m so appreciative to have found her!

It was such a pleasure to work with Planned Property Management. From begining to end it was a great experience as Laura was very patient and took me on tour to see numerous properties. She made sure to follow up with me and eventually I found such a beautiful apartment. All I can say is a big thank you to the staff and everyone at PPM.

Boghdan was extremely helpful in helping me look for a place. He kept in regular contact and was very prompt in giving me a variety of options and sent videos so I could see them from home. Even though I didnt end up signing at one of the places he showed me I really appreciated his hard work and honesty.

Ever since i moved with PPM ive had all but good experience. The Community is super lovely and the staff is super friendly. The doorman is the best one in town and i really enjoy living here. Little noise and you feel you have privacy all the time. Highly recommend PPM if youre looking for great location, great features and amenities with decent rent rates. You Rock! Kim

I really like the leasing consultant Alma, she is the best! Super sweet, nice, professional, and helpful. I read a review of her before says that Alma is trying to find you a home rather than selling an apartment. I completely agree. She really has a lot of empathy, very considerate, and give you great advice from your own perspectives instead of just tell you general information. She also assist and help you every steps during the application and move-in process.I have being checking a lot of apartments recently, Alma is the best consultant I have ever had and I found a really great apartment with parking spot fit all my needs and under my budget!

Bogdan showed me a tour of a studio and was very helpful. Did not feel he was trying to sell me anything; He was honest and I really appreciated that.

Lived at PPM building for 7 years. They were a great management company - always responsive, helpful, and friendly. Huge shoutout to my Building Engineer, John Strain - he was truly the best I have ever encountered in my 18 years of renting apartments!

Cant help but wonder where Id be without PPM. From the moment Christine helped me, as a walk-in, to agent showing me what would be my new home. Everything around my new apartment is so convenient. Theres a Stans Donuts, Jewel Osco, and WRIGLEY FIELD WITHIN TWO MILES!! Thanks for everything guys!

I just signed a lease with PPM. I havent lived at the apartment yet, so this review is simply for Izabella, the agent at PPM. She shepherded me through the process from states away and sight unseen (though I must admit I have been in a lot of these units prior). Regardless, she was incredibly transparent and responsive. If you are looking, I would highly recommend going through her- she makes apartment hunting a breeze even during COVID-19, which is really saying something!

We have been living with these guys for a few years now and they are extremely professional and responsive when it comes to residents with respect for your schedule and privacy. And they work in a very clean manner. Excellent team and i would definitely recommend them to anyone looking to move with them.

Planned Property Management is very responsive to my emails and great at follow up. I cant explain how great the agent was, very attentive and helpful. I was a bit nervous due to my personal situation but he never passed judgement and was straight forward and polite with his answers and now i am sitting in my rental apartment in one of PPM buildings and am as happy as one can be.

I’m moving after a year with a heavy heart. The staff is marvelous. The maintenance men are so on point and always available. It’s a lovely community. I live at 3130 N Lakeshore. I’ll definitely miss this place - moving for personal reasons.

I really cant thank Christine at the front desk enough. I needed to find a parking spot for a last-minute decision to buy a car. I love my apartment building but living in Lakeview means street parking can be crazy!Thanks Christine for helping me get a parking spot!

I came to PPM so nervous I wouldn’t be able to find a place in time for my quick move. Luckily for me, my leasing agent Spring was able to show me a ton of apartments right in my price range with parking. She was so thorough about all the buildings and making sure I found the best space, & I never felt pressured into anything. The parking manager Christine was quick to assign me with a space as well – even showed me a map of the lots so I could choose which space I wanted. I was able to complete everything in just a few hours! Thank you so much Spring & Christine!

I have been working with Spring on a virtual tour, and she has been really great and helpful. These tours make it very simple for me to get a feel of the apartment without being able to be in the room. I can not wait to move to Chicago!

I just signed my lease and cant wait! Spring has been helping me for months to find the perfect place answering any and all questions I had! Chrissi then stepped in to help so much with parking. Thank you so much PPM!

My boyfriend and I wanted to get a head start on finding a new apartment for November so we started with PPM. We worked with Darius and he had taken us to see 4 different apartments. The process was simple and Darius was able to answer any questions we had. He was always upfront and honest which we both appreciated. We had such a great experience with PPM we ended up signing at the first apartment we saw at 3130 N Lakeshore that same day! We move in November 1st and can’t wait!

My sublet at 441 Barry last summer turned into a year long renewal for a number of reasons. The first being the awesome assistance I received from our agent Christine. She was a great liaison between the moving resident and myself - we were able to complete everything in about an hour, which seemed so unreal. She really went above and beyond to help us with signing the lease, moving in, and even parking. The second reason is because the area is so ideally convenient. Very scenic in the the summer. I had one issue with the laundry once, and the engineer came to help me on his day off and I never had a problem again. Hoping to renew again next year!

Ive been renting from PPM at 455 W Wellington for over a year, and have no complaints! The realtor we spoke to knew what he was doing and got us exactly what we were looking for, and has always been there to assist and answer any questions. Any issues we do have get resolved immediately upon bringing them up to management, we love the building and the location, and we feel very taken care of. I highly recommend PPM!

I really enjoyed working with PPM. From the first day of my move in i knew this was the right team that goes the extra mile for their clients. Loved the professionalism guys. Thank you! Adam

Good experience for me overall. Leased an apartment at 1940 N. Lincoln Ave. for 1 yr. and the process went well. Bob worked with me to get approved and moved in quickly. Nick was always helpful with repairs as well.Side note: I even had a package sent there by accident after I moved out and Nick was generous enough to assist with me picking up my package!

The realtor we were in contact with, Bogdan, was very helpful with showing a variety of options for apartments, was very responsive, and made the process overall very straightforward and easy.

Living at 350 W. Oakdale has been great because it has made my commute to work super easy. Having a fitness center in the building is a such a plus too! Tess was incredibly helpful and found me an awesome place. Highly recommend!

Awesome experience. I was able to find a new place with great parking, and the entire experience of signing with Christine took under an hour. Thank you PPM & Christine, I love my new place!

I have lived at several PPM buildings (three to be exact) from over the past 6 years and have loved the experience for many reasons. For one, the excellent customer service stands out by far, including lease renewals and maintenance requests. There was rarely something I needed that wasn’t attended to within 24 hours, which cannot be overlooked. There were also great pool parties and various resident events including happy hours and workout classes, something I wouldn’t have had at other companies. Although I’m moving to own a place, I’m sad to leave PPM, as it filled so many great years of my life. Thank you PPM for a great 6 years.

Had a great experience with PPM. I reached out via their website at 8:30pm, hours after their advertised business hours, and received a response almost immediately. 11am the next morning, my designated representative Darius was driving me to four incredible properties that fit exactly what I was looking for. He was honest, friendly, and respectful, and he never tried to trick me into anything or pressure me into a decision. I would highly recommend PPM to anyone looking for a great apartment in Chicago. If you do contact them, ask for Darius. You definitely won’t be disappointed.

I was very pleased to have met and dealt with Bogdan and PPM. I recently finalized a lease with them.In my search for a new apartment, I first looked at other properties with the current management company I was leasing from. Despite being in excellent standing, dealing with them and their leasing agents was unpleasant at best. One reason I couldnt overlook was because everyone just kept kicking the can around on how to fix a technical issue with their online application software and publicized listings. I wasnt able to apply for the unit I wanted through their standard online application portal. In short, I was a happy, returning, qualified customer (tenant) with my wallet open wanting to buy again from them, but after a week of earnestly chasing them down like I was the salesperson and still not even being able to apply, I decided to look elsewhere [NOTE: I offered to come into the office to fill out the application, but was told this wasnt an option]. Makes me really wonder why they are even in business? In fact, my experience left me with the impression they didnt need my business since there was no sense of urgency on their side, but this notion is easily dispelled by the fact they too are offering 2 months free rent on the unit(s) I wanted.At this point in my search, I had a good idea of where I wanted to live, so I inquired online to two management companies at about 4pm on a Wednesday. One of them was PPM. I believe it was Mitchell who reached out to me before he left the office that day (easy thing to put off until morning) to set up a showing for Thursday (the next day). I met Bogdan on Thursday, and was pleased to find an enthusiastic, hungry, hard working leasing agent who was responsive, knowledgeable, and friendly.After the showing, I told Bogdan what unit I wanted, and he said well i can send you the link to apply or we can just go to the PPM office 10 minutes away and get it done right now. Music to my ears. By the time I received a response in the form of a random *text message* at 6:53pm Friday from the superintendent at the other building/management company I inquired with a block away, the ink on the deal I had with Bogdan and PPM had already dried.Great job and thank YOU! Cant wait to move in.

I have been a tenant in one of Planned Property Managements buildings (55 W Chestnut) for close to a year now. I love my apartment! The manager Laura responds to any questions or concerns with care and is extremely helpful. Maintenance has taken care of all my requests very quickly and the door staff are great, they even remember my name. The party room is really nice along with the workout room. It has a huge patio as well. I will definitely be resigning my lease.

Im planning on relocating to Chicago and have been working with Spring via virtual tours and its been wonderful. Moving without being able to see the apartment in person is stressful but its been made a lot easier by PPMs flexibility. Highly recommend.

It was really a great experience with PPM. Apartments are nice, well maintained. Good thing is that all apartments are near to Public Transport, Shopping etc..My leasing representative was Bogdan & he is a great person. He showed me apartments with in my budget. He showed me lot of options & was very attentive with what I was looking for.Bogdan thank you once again for helping me out & finding a good apartment within my budget.

We have been living at the 55 W Chestnut property for a couple of years now. The building has a great location in Gold Coast area. There are grocery stores, malls, restaurants, schools, Hospital and beach all at walking distance. Also works great for someone who works near downtown. The building is well maintained, secured by a doorman, apartments are fairly sized, affordable and the management is friendly and helpful. I would recommend the building for its practicality.

The way this building has corresponded to the current global pandemic of COVID-19 has been not at the very least working with anyone on a case by case scenario. My lease was up I paid a portion of it however couldn’t afford to pay the rest given loss of income due to this pandemic and they said they would continue to send me to collections with no payment plan of any consideration only to those with a longer lease pending. How is that supposed to work!???? This is at 1000 N Lasalle. Not to mention the constant times I’ve been stuck or not been able to access the elevator. The entire world has been affected by this current pandemic. What is it going to take for people to be humane? Why should one have to choose between buying food or shelter?

Planned Property Management property (1111 N Dearborn) is amazing. A large gym with a great view. Swimming pool, large laundry room. This building is located in a great area everything is within walking distance. The building is always clean and the neighbors are friendly and quiet. Barry is so sweet, he helped me out a tremendous amount when I first moved in the building hes not just a great doorman hes a great gentleman. This is the true definition of home no matter the size of the unit, it feels right from the beginning. You will love it here.

I’m very pleased with everything, I’ve been living here for 1 year and half and recommended many friends. Bogdan, my agent, is the best he makes the process easy and efficient.

I have been living at 55 West Chestnut for the last 2 1/2 years and it has the best living situation I couldve asked for. Anytime I need something, they are always at the ready. The door people all the way up to Laura and management are welcoming and make you feel at home. There are many apartment events throughout the year so its easy to meet new people and make friends.

I recently moved to Chicago and found a unit for Planned Properties online at 1940 North Lincoln. I very much enjoyed the apartment and the building. The apartment was very clean as well as the building. The location of the Lincoln Avenue property is an excellent area as it is really close to Lincoln Park and the Sedgwick Brown line station. Lincoln also has free street parking so it was really nice to be able to park my car near my apartment. Bogdan was my landlord and he was very kind and helpful in getting my apartment ready for me. Unfortunately, I am moving away from Chicago, however if I were to come back to Chicago, I would definitely come back to Planned Properties.

Best staff great helpfull and understand your concern s

I live in the property at 2756 N Pine grove Ave and have had a horrible experience.The cold water is scalding hot after 4-5pm everyday and you can’t wash your face or take a shower because it will burn you.Nothing ever gets fixed. We have had brown water come out the faucets and told, “Oh it’s fine. It does that”The laundry room is new here and already dryers hardly dry clothes and two washers are broke.I have lost so much money in broke machines in the new laundry room here.My door frame broke and they fixed it after a couple days but never came back to paint my door so it’s still just a wood door.Not to mention you will he woke up everyday by the work next door!!There is no roof deck like advertised!!!!! And I was lied to about that all last year.DO NOT MOVE HERE !!!!!!

I am so glad I got connected with Corey at PPM! He really listened to me and had multiple options that fulfilled what I was looking for and in my price range. He was very easy going, prompt with responding and is very professional with a great approachable personality that made it easy to connect with him. I recommend working with him.

I definitely would not recommend this agency. 536 W Addison, specifically, is a POS, and the administrative staff is low-key sketchy.

Just incredibly dissapointed. This would normally have been a positive review but as of late I have been very much upset with how building issues are handled by this company. The elevator at our building is constantly out with little to no attempt at a permanent solution. Take a closer look and the elevator is not even up to code. I hope PPM can respond. its incredibly exhausting especially if you are ferrying things to the top floor.

I rented an apartment from these guys at 1049 W Oakdale for two years. It was amazing. They are so friendly and will help you with any need. They have great customer service!

I love living at 441 W Barry! Its a fun neighborhood and everyone at PPM has been great. They made sure moving in was easy and worry free!

I cannot recommend Spring enough! We did a virtual tour since we live far from Chicago and she’s made the process a breeze! We can’t wait to move to Chicago! If you want no hassle and great recommendations go with Spring!!!!

I rented a department and the department and also the building are in very good conditions, the engineer is so nice and the leasing agent was so comprehensive with our requirments. No complains of any kind

I live at 55 W CHESTNUT and I absolutely love living here. The location is hard to beat. The block has a residential, neighborhood feel, but if you walk a few block in either direction there is plenty to do. There is a huge outdoor patio that I love to utilize during the Summer.Laura and the rest of the staff at 55 W Chestnut are fantastic and are always making sure residents feel welcome and respond to inquires immediately. I cant say enough about how welcome I feel living in the building and the different events they do throughout the year.

Loved living at my apartment at 515 W Briar! There is a cute dog park and the company didnt charge me any pet fees. Would recommend!

I have being living in a PPM building in Lakeview for about 10 month and I love my apartment. My leasing agent Bogdan helped me throughout the apartment search process making sure we found the right place for me and we did it. I will recommend Bogdan to anybody! He is knowledgeable, fun and professional. He always answer right away when I have questions even after I moved in. If you’re looking for a new apartment PPM is the right place to go.

Im sure the company is great its the managers they hire that sucks.they sign other peoples names on paperwork. They cash money orders in other peoples names if people dont fill them out. Then the people they do this to get evicted because they cant pay two times .they use drugs and they keep the office closed 90%of the time because there to high to work.they need to screen there management better

What a great experience using PPM. I have nothing but great things to say about them. Planned Property Management does a great job of engaging residents and giving great incentives like rent discounts. I really love the building i live at and Sead is the best property manager in Chicago. So nice, so helpful, so friendly. and absolutely the reson i have re-signed my lease year after year. He deserves all the credit and more!. What a great guy and a fantastic helper. I feel safe knowing hes there to help with any problems that come up. Doesnt matter what time - day or night, hes pleasand and helpful.

My apartment at 2756 N Pine Grove is awesome. Oscar has always been great and I love my apartment. Thanks PPM!

My leasing agent Bogdan has been very helpful in helping me find a good apartment. Hes very friendly and showed a number of options for me to choose. Hes always happy to help.

I’ve lived at PPM properties since October, 1000 N LaSalle. I absolutely LOVE IT!!!!!! From my super cute comfy apartment, to the amenities like the gym and dry cleaning, to the awesome dog park. Loraine the concierge is so sweet. She always greets you with a smile. Always remembers your name and apt. So personable. Building is very dog friendly. Very clean complex they keep it smelling great and clean all the time. My neighbors are wonderful, never disrespectful or loud after hours. I truly feel at home!

Chrissi was the best! She helped me sort through all the listings I was looking and Im closing much sooner than expected thanks to her. BLESS! 🤞

Good luck getting a timely callback or someone to show up for an appointment. Not professional.

Moving to Chicago from a smaller city can be a tough task, but PPM made it super easy. They took the time to find me the perfect apartment and if not for a job transfer I would surely be renewing my lease at 1133 N Dearborn! I lived there for two years and enjoyed every moment of it. The staff and management team are top notch!!

Total bait and switch, no communication. First of all, the listed rents are not the actual rents. The company asks you to buy a $80-150 “utility package” on top of rent, which doesn’t even cover all the standard utilities. You can expect to pay $100 per month extra on top of the package. They also seem to have no internal communication. I made an appointment to see properties in a particular neighborhood. When I show up the agent wants to show me places in a different neighborhood and they have no properties to show in the place I want. It was completely disrespectful of my time. I would give zero stars if I could.

I had the opportunity to work with Grant Harrison, a PPM leasing consultant. I had a sudden change with my living situation which forced me to relocate and Grant did an amazing job of finding us a place on such short notice at 1111 N. Dearborn. I was impressed by how quick and easy the leasing and move-in process was for us. Its in a perfect location close to everything! We love our new place and would recommend it to other renters. Thank you Mr. Harrison!

Ive worked with these guys multiple times and everytime the outcome was great. From staff to Management they are all very responsive and ready to help whenever needed. I recently had an issue and was imediately assisted by one of the building engineers. The rent is reasonable, there was no security deposit needed and my place is in walking distance to Lakeviews best shops. Ive got the best deal. Thanks PPM

From the get-go, this place is class! I was impressed with the folks who work at Planned Property Management from the first phone call I had with them. They know how to ask the right questions to help you find the right apartment for you. This saved me hours of looking at spots that just werent a good fit! Great people and great apartments to choose from!

Worst experience ever. Showed up to my appointment after giving my specifications online to the the person assisting me from PPM. When I get to my in person appointment, they say they have absolutely nothing for me and usher me out the door after only 9 minutes. Don’t waste your time here and go to Apartment People down the street instead.

While I ended up passing up PPMs properties due to my own budget, I was impressed by my experience with them. They were prompt with my request and showed me units that were spot on with my requests. Alma was so kind and really tried to find a way for me to afford the properties. I appreciate her hard work. I will definitely look at PPM properties in the future.

I would highly recommend Bogdan Abrudan as an agent to anyone! I am moving from out of state and he did a great job of informing me about the area and showing me places that would suit my needs! He was definitely the most friendly agent I met throughout my apartment hunting process! He was insistent that I found a place that felt like home :)

I came to Planned Property Management without much of an idea of what I was looking for. Thankfully, my leasing agent, Bogdan, was able to show me several incredible locations and eventually the apartment I was looking for! Everyone at PPM were super helpful and hospitable!

I currently live at 1940 N. Lincoln and the apartment is in a perfect location in Lincoln Park. Youre right next to the park. If you want to grab a drink on a patio during the summertime, Ranallis is across the street and always busy -- especially when the weather is nice. J. Parker is a few blocks down if you fancy a rooftop. Youre a 10-minute walk from Old Town in case you want a change of scenery from LP.And the apartment has its own rooftop that has a great view of the skyline. Perfect place to chill during the summer. Definitely recommend living in this building for anyone that wants to be in LP.

My experience with PPM properties has been nothing short of amazing. I had a sticky situation when I moved to Chicago from out of state and they were SO helpful in getting me a DEAL quick. In fact, they got me a fully renovated and cleaned apartment in 24 hours. Crazy. Their maintenance team (Iovan, Sedad, Semir, & Ruben) lead by Marcel Toma are SO helpful and kind. They will help you with anything you need and their service is 5 stars. I cannot thank them enough - they truly go above and beyond. If youre looking for people who care and provide tier 1 service, look no further. People and property alike, 5 stars.

I came in looking for an apartment and Spring helped so much finding an apartment. She made sure that all my needs were met and I found the perfect place! If you’re looking for a place in Lakeview this is the place to go and ask for Spring!

Ive lived in two different PPM buildings almost 8 years combined. The buildings are always clean and maintenance responds promptly. My leasing agent Nea was extremely helpful, even long after the lease was signed, helping with issues or directing me to those who could.

Kelly meunier was an awesome rental agent very helpful and knowledgeable of all buildings. She rented us out apartment at 750 Rush and we absolutely fell in love with the building. The pool deck are is amazing and love the location so close to Michigan ave shopping

Kelly helped me find the perfect apartment in the Gold Coast. She understood exactly what I was looking for and made the process simple and efficient. Both Kelly and PPM have continued to provide excellent customer service making this a great place to live!

PPM is not worth your time or hassle to try and look at available apartments. Made a appointment for the next day as requested by PPM to give tenants 24 notice. Agent arrived 20 mins late And never contacted tenants to get permission. Showed me video of unit on his phone. Advertised units available with dishwashers were in fact not available or as advertised in price range indicated. If PPM makes process of viewing an apartment so difficult and communicates this poorly, I can only imagine the poor service tenants receive at their properties. Avoid PPM!Update from business response:Unit described on Barry that was emailed at 10 PM the night before my morning appointment was for a studio apartment. As indicated in two emails sent And verbally over the phone I was only looking for a 1 bedroom.I originally requested to have an appointment to view properties on Monday but never received a response from my two emails. Called and spoke with appointment booker who stated that they would be unable to show units on Monday because they need to give tenants 24 hrs notice. She booked and sent confirmation email for Tuesday to get tenants’ permission. Broker arrives late to appointment and states he has not received tenant permission to show units. Yes, I did decline to view the Barry unit as I am looking for a 1 bedroom. I appreciate how your response to not view a property seems to indicate I was culpable in the poor service provided.

The worst property management I have ever come across, signing up and getting an apartment could not be easier, but as soon as that is done, your all on your own, if the building engineer is good, your maintenance issues will be resolved which was the case for me luckily, but you will get no help from corporate, we have been trying to contact them since 3 months to either end our lease or help with a payment plan option since COVID happened at first they wouldn’t respond and when they did they are not willing to help at all, the worst company I have ever seen, I have moved from India recently this is just the second property management company I have dealt with, the first one was no trouble, but after this one I have doubts about other Similar companies in the US, shame on PPM, you have no record of me because you suggested not to put me in the lease and only put my wife on the lease and then even after my wife authorizing me to talk to your company on an email you have been neglecting me, not responding to my emails and hanging up on me, when I call to talk

I recently moved to the city from the West Coast. I heard rave reviews about Planned Property Management from a friend and thought Id check it out. I could not be more pleased. The properties are so beautiful and so well-kept. My new place in Chicago has met my needs to a T and my agent helped tremendously with this. Bravo to her and the rest of the PPM staff.

55 W Chestnut is the building I live in. I really love the location. It is really close to all the great things in the city. Also it is very convenient to go anywhere by train or bus. The management in the building is really helpful.

I stayed at this place for 2.5Yrs and liked this place very much. Everything is nearby in the neighbourhood. Laura(Leasing agent) is very caring and helpful. No issues with parking, maintenace request, security. Open deck is good place to relax in evening during summer.

Finally, we were able to settle down for an apartment. PPM has asisted us in finding the perfect 1 bedroom apartment and they are so experienced in what they do. From the moment weve contacted them up until we got the key for our apartment they have been so courteous and attentive with us and what we were looking for in a unit. So our first impression was great with them up until the last. We strongly recomment moving with them, they know the city and the prices are also very good, in fact best you can find in Lakeview area. The staff at the building along with the Management team were very considerate. Very patient people and we trully appreciate the extrordinary level of professionalism. Thank you!

Great service, great location, amazing management! Highly recommended. They go above and beyond to make you confortable. Laura is fantastic - an absolute gem!

I have really enjoyed living at 1111 North Dearborn. The company is great and very accommodating to our newds. more importantly, what makes this place great are the staff. any issues I have had, have never fallen on deaf ears. It always great to start your day when leaving or end your day with a pleasant smile from our doormen. Barry and Theresa come to mind immediately and are always a pleasure to be around.