Booked flights and chose the seats couple months in advance. And the day of our flight our seats were never given to us and they did not give us a refund. Also they lied to us that they would give us a refund of $238. Horrible experience. Customer service is horrible, called them so many times and no one picked up. Never gave us a call back. Basically scammed.

First time booking an international trip, and Sahire guided me through every step. Making sure I have all information I need. They give you the best prices as well as the BEST customer service. Looking forward to working with them again next trip.

I am Muhiddin, had a horrible experience with Artun Travel, they lie to their customers about refunding the amount, they never do. They have horrible customer service. The agent that helped me was Sahira, she did an awful job. I do not recommend them to anyone, you will be disappointed.

I cant tell enough good things about them. I have been buying all my family and friend tickets with Artun Travel for 10 plus years. Levent has been an amazing agent. He took care of every little detail for us before we even thought about it. He takes care of seat issues too. When there is any changes with your flight ( due to airline) you will know about it! He will fix it the best way. I can reach him anytime and he always returns my calls. Thank you so much Levent. I dont know what we would do without you.

It would have been a beautiful thing to give them 4 stars but Im truly disappointed with Artun Travel. Everything started off smoothly with the travel agent who seemed eager to assist me with my travel plans. My birthday plans to be exact. A package was put together for air and hotel for 6ppl 2 beds. I was given a phenomenal rate but the issue was that it only had one bed in each room. She apologized for the mistake and promised to make the proper changes and get back to me.Meanwhile, she sent me the latest update on my trip but it went to the wrong email. I reached out several times but no answer and the phone would not accept voice messages. Communication is so essential in this business. Unfortunately this experience was unpleasant.The travel agent was very unorganized, non responsive and inconsistent. The fortunate part is that this travel agency is one of many.

Great customer service and rate on ticket.Sahire was a delight to work with. Will use all the time when traveling

Was looking for a place to get great deals for my vacation and on tickets Artun travel gave me great deals and the customer service was outstanding I was very satisfied with the service they provided I will definitely be coming back when ever I have to travel.

I am updating my initial review from 5 star to 3. It was easy to buy the original tickets. But had too many problems trying to fix issues unfortunately. Lots of errors were made in the process.

One of the best travel agencies in the US. Thank you!

As a family, we work with Artun Travel for almost twenty five years. They are always very helpful, friendly and very responsive to our requests. We love to travel, as often as we can, to various destinations around the world. They always offer us the best options with great pricing. If you are looking to book any trip, don’t book it yourself or look somewhere else. Just contact them and ask an offer. We are so happy to work with them. Specially, Mr. Levent Dikmen is the best ! We always recommend Artun travel to our friends.

Very fast, professional service highly recommended.Will use them again.

They are so nice and efficient!

Very happy with the customer service. My refund request for international travel (due to COVID-19) was followed by Artun travel and my refunds from 2 different airlines were secured.

Levent is always helpful and working with Artun is always a pleasure! We have used Artun Travel many times before and will continue to use their services in the future.

They are professionals.they give you the best deal always.friendly and helpful .they are the best.always get my tickets whenever and wherever I travel to from them they are the only ones I trust always

Great experience very thorough I will definitely use them again

Quick, easy, efficient, and professional. I highly recommend them! Tiffany was great, but you cant go wrong with anyone working at Artun Travel!

Giray Yilmaz helped us get out of a bind. We had a family emergency in the US. My mother was trying to get back home and got stuck in Istanbul when her flight got cancelled. Giray was very courteous and did everything he could in a matter of hours to help her get on the earliest flight out. Thank you so much! Will definitely use their services again!

I had an excellent experience working with Giray Yilmaz at Artun Travel! He was a patient, professional problem-solver. My trip was smooth and far less stressful as a result of working with Artun. I would highly recommend their services to anyone!

These guys offer lightning fast, courteous service, and somehow always find prices that are lower than any other place. They are amazing.

Very curtious service done in a timely manner. Highly recommended!

I use Artun Travel all the time to book travel tickets for my clients. I always ask for Levent - hes very quick to send over options via email and happy to jump on the phone for particularly difficult reservations overseas.

The best service! I always wondered why one would need to visit a brick and mortar travel agent opposed to the web. The answer is service, experience, and costs.

Great and fast service, highly recommend.

Bad customer service and rude people. Especially Giray was very mean on the phone. Those kind of people shouldn’t work in customer service. Won’t purchase tickets from them again.

Very good.