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Sterling Heating Air Conditioning
1530 S State St, Chicago, IL 60605, United States
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Sterling Heating Air Conditioning

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Ch
Review №1

Sterling Heating Air Conditioning did a fantastic job installing air conditioning in our 15-year-old home. The residential sales consultant was knowledgeable and friendly. He didnt put us under any duress. The technicians were professional and courteous throughout the two days of installation. They were also all very nice to our dogs! I will not hesitate to hire them again if the occasion arises.

Do
Review №2

I cant express how happy I am with Sterling Heating Air Conditioning company! Scheduling the appointment was very easy and prompt. The technician communicated well prior to arrival. He came early in the allotted time window. John was very thorough. He explained the situation on all of our units and took his time to assemble recommendations. We were very satisfied, and I would recommend this company and this technician specifically with my highest recommendations.

St
Review №3

Mike and his team were very helpful and knowledgeable. We were very pleased with the time and thorough work that was done during our inspection and maintenance service. When a problem was discovered during the Tune-Up, additional help was brought in to repair and complete the task in time scheduled. Sterling Heating Air Conditioning has always been the best value and always honest. They never try and up charge you on unnecessary charges or any hidden fees. I would recommend them to family and friends.

Jo
Review №4

I sent Sterling Heating Air Conditioning a message through their website after their normal business hours and they called me half an hour after they opened the next morning to book an appointment. Love that quick response! The technician arrived exactly on time and was friendly and professional and worked quickly. I will be calling Sterling Heating Air Conditioning for all future air conditioning needs. Thanks.

Ge
Review №5

My old furnace and air conditioning system were replaced with new ones. The company as a whole was extremely accommodating and punctual. The costs were really affordable. The staff was really professional and efficient, and the installation took two days. They left the area they worked in in better shape than they found it. They also changed the venting on my water heater to the right size and added a UV filter to my system at no extra charge. In the future, Sterling Heating Air Conditioning will absolutely be my go-to HVAC provider.

Jo
Review №6

I have had maintenance contracts with Sterling Heating Air Conditioning for years, they have always been very informative, thorough and professional. Mike was here recently and recommended carbon monoxide monitors, and gave me great information all-around. Very much appreciate them!

Ma
Review №7

I had a good experience with Sterling Heating Air Conditioning. They serviced our HVAC system because it was not cooling properly and for its annual maintenance. They fixed the issue and provided excellent maintenance. They were extremely knowledgeable and agreed to return if we had any further issues. I would definitely hire them again for our annual maintenance the following year.

Ro
Review №8

Jason has been servicing my units for over 4 years. He is excellent. Always shows up on time and is always very thorough in his maintenance checks and takes time to explain to me what the issues are. He is excellent to work with. Today he had an assistant with him who was also very professional.

Ma
Review №9

Sterling Heating Air Conditioning is an outstanding complete HVAC company. They were able to schedule a time to come out at a moments notice to repair our tenants heat pump. He was able to diagnose the problem and saved us thousands of dollars in replacement costs. Not only do we approve, but our tenants also were grateful for his professionalism and efficiency. Honest, reliable and fairly priced; we will continue to call on Sterling Heating Air Conditioning for all of our HVAC needs.

Sh
Review №10

Very professional and quality work. I have had several HVAC installations done in the past and they do not match to what Sterling Heating Air Conditioning did. Dan is conscious about the work, fair in his price and delivers good quality work. I will use him going forward for future work.

Ri
Review №11

Sterling Heating Air Conditioning is very professional but very personal at the same time.. They went out of their way to find reasonable pricing for all parts. The service was spot on. The tech explained how to use and get better energy saving results. Oh yes I would and have referred them to others. Will use them in the future. THANK YOU GUYS!

Je
Review №12

I have been dealing with these guys for 3 years now and their work has been very comprehensive and detail oriented. My personal experience is that their installation crews arrive on time and they work both diligently and comprehensively until the time that the job is completed. Industrious customer service and sales support! Keep it up!

Jo
Review №13

This company understands how to make people happy - EVERYONE is highly trained, skilled in great communication, and they go the extra mile. They not only were prompt with their appointment times but also with their quote and responses for some questions I had. They even price matched a competitor to gain my business. Their service on the day of replacement was amazing and they left the job site super clean.

Tr
Review №14

Jason came out in good time and was great at evaluating the status of our system. He answered all of my questions and offered several suggestions for improving the efficiency of the system. I am so overwhelmed and would unreservedly recommend Sterling Heating Air Conditioning to anyone. Two thumbs up!

Pa
Review №15

Benny and his guys were so nice and considerate! Easy to schedule time, even during a small heat wave. They showed up on time, communicated clearly and completed the work in a timely manner. The guys could not have been friendlier or more enjoyable to work with. Would absolutely work with them again!

Ab
Review №16

I just had my fall service on my dual fuel heating system by Sterling Heating Air Conditioning. Benny is a very knowledgeable and thorough technician. He cleaned the unit and checked all of the senors and the heat exchanger. He also checked the gas pressure and the refrigerant pressure. This unit is around 5 years old and this is probably the best service that its had since it was new. Benny also did my spring service earlier this year and he did the same great work. Its hard to find good technician like Benny that cares about the work that he does. Thanks for the good service.

Da
Review №17

Sterling Heating Air Conditioning technicians were very responsive! I scheduled an appointment and I received a call first thing in the morning confirming my appointment and informing me of the arrival of their technician. The technician was very professional and knowledgeable! He carefully explained everything to me carefully and showed me the furnace parts that needed attention. Im very pleased with their services and would recommend!!

An
Review №18

A wonderful experience all around. The office administrator, was very organized and responsive, plus she’s so nice. She made sure everything was set up so that it might go as smoothly as possible. Our technician was on-time, prepared, and worked very quickly. He was also polite, answered all my questions, and updated me throughout the job. They did a great job estimating the project so there were no unexpected issues or delays. It is beyond valuable to have a project like this go so smoothly because it greatly limited how much time we had to take away from our lives and jobs. Thank you Sterling Heating Air Conditioning!!

Al
Review №19

Sterling Heating Air Conditioning is the best home contractor/repair company I’ve ever had. From start to finish, they were very patient and knowledgeable. The technicians were so pleasant to deal with. If you need HVAC help for a remodel or new system, you need to call this company. They will customize it for you, not just sell you what they want to. They were also very polite and would not hesitate to recommend them more.

An
Review №20

Sterling Heating Air Conditioning installed a new variable speed Air Conditioner and Digital Thermostat (replacing old ones) at our home. During the quoting and research process they were professional and did a very thorough load study to determine our requirements. Their price was competitive. The technician installed the A/C and thermostat. He was professional, competent, courteous, on time, and cleaned up after the job was finished.

Ro
Review №21

The technician did a great job with the H VAC installation for my home during this summer. From approval to installation, he took care of end to end installation at a reasonable price and did the job in less than a week for the entire house. Pretty much he revamped the entire heating system and installed both heating and cooling. He did such a great work that the city inspector got impressed with the neatness and completeness. 100% recommended!!

ho
Review №22

Sterling did a marvelous job installing our new equipment, they sent out someone immediately to replaced our unit which was acting faulty. Not only that, they suggested a quality electrician who caught some possibly dangerous wiring. When they brought in the new unit. They go above and beyond to make sure you have high quality service and equipment, and they also treat you like a person, engaging you in every step of the work. I highly recommend working with them! They are probably the most honest company I’ve worked with for awhile.

Ra
Review №23

I have been using Sterling Heating Air Conditioning over the past couple of years for my HVAC needs. Over that time period, they serviced our 20 year old furnace and air conditioner. They are very professional and always courteous. When we decided to replace our aging system I knew exactly who I wanted to do the job. Were going to continue using them to service our new system, so that we know were receiving the best quality service. Excellent!!

Da
Review №24

Sterling Heating Air Conditioning technicians came out to repair my AC unit. They were very professional and knowledgeable. They explained to me what they were doing and answered all of my questions. They were able to get it working within a very short time and their charges were very fair. I was very impressed and will highly recommend them.

Ki
Review №25

These guys consistently provide the highest quality service for a reasonable price. Not only are they efficient, they are able to provide you with a detailed plan of all the work they performed. I appreciate them for their outstanding service provided and the friendliness. Cannot hesitate to recommend them!

Ma
Review №26

Sterling Heating Air Conditioning team have always done a fantastic job for all of our HVAC needs. Over the past few years, theyve replaced our air conditioner, installed a Nest thermostat, added a central humidifier, and replaced a defective circuit board. Each time, theyve been transparent about the costs and in several cases, provided alternate options to help us save money.Thanks for everything.

Th
Review №27

Sterling Heating Air Conditioning has been providing outstanding service for all of our AC needs for the past 5-6 years. We appreciate their reliability and honesty. They have located problems over the phone severally. We always feel safe and confident that we are getting the best possible service and not being sold on what we dont need. Superb!!

Ke
Review №28

I want to thank Sterling Heating Air Conditioning guys that helped us with our order. Everyone was very coordinated. The team all communicated very well during the disassembly, installation and follow up. Great advice and help during the first call to the completed and beyond. I would recommend them to everyone. Amazing company.

Sa
Review №29

Benny did an excellent job on our installation. He worked steadfastly on the project and cleaned up after finishing the work. I highly recommend him and his company to others seeking to replace their furnaces or other heating or cooling equipment. You will not be disappointed!

Re
Review №30

Sterling Heating Air Conditioning came out to service my parents a/c unit. It was a thorough inspection and service. The technician was professionally and courteous. I was so pleased that I made an appointment to have my a/c and furnace serviced as well. Highly recommended.

Je
Review №31

I have a service contract with Sterling Heating Air Conditioning and they come to test the AC/heater every few months and change out the filter. Benny is always professional, knows the equipment and services, and is on time--in fact they called me to ask if he could be here two hours earlier than our appointment! A pleasant service call experience that also freed up the rest of my afternoon!

Wi
Review №32

We were very happy with Sterling Heating Air Conditioning. Everyone we have dealt with from the receptionist to the installation technicians have been courteous & professional. They showed up when scheduled and worked through the rain. Top notch!!

Al
Review №33

Sterling Heating Air Conditioning did a wonderful job with our maintenance appointment. Scheduling was easy and we loved the weekend appointment option. Benny was timely to our appointment, and he was super competent and considerate! He did the work expeditiously but took time to explain everything to us really well. Superb!!

Cr
Review №34

Weve hired Sterling Heating Air Conditioning for many years now and have always been pleased with their service. The office guy and the technicians have always been friendly and professional. In recent years, Benny has been our regular technician. He is a great technician and also very knowledgeable. Top notch!!

Ka
Review №35

My husband and I recently had the yearly service call from Sterling Heating Air Conditioning last Friday. Benny was our service technician and did an excellent job. He provided us with tips to save on energy costs and repaired the capacitor for us. He is very polite and professional, and he represents Sterling Heating Air Conditioning in a positive manner.

Ma
Review №36

Everyone from Sterling Heating Air Conditioning is just wonderful. Starting from the people on the phone when you first call to the guys that install the furnace. They gave us a lot of options and were very helpful on what to choose. Very friendly. They are great at cleaning up when done also. Would recommend them to anyone!!!

Br
Review №37

Sterling Heating Air Conditioning technicians were very professional and explained everything in detail and in terms I understood . I was very impressed with the entire experience with them . They kept me updated throughout the process and answered all of my questions. I highly recommend them.

Je
Review №38

I decided to call Sterling Heating Air Conditioning based on feedback I received from a neighbor. I called them and they were able to come out very quickly. The technician that came out was professional and super accommodating. I would definitely recommend this company again and will continue to do business with them.

Ad
Review №39

Came out to fix my AC, found out the problem was left over from the installation of a steam humidifier. Fixed the problem, and replaced a couple of parts that were at the end of their life-span. Explained everything - very knowledgeable and thorough. Highly recommended.

Cy
Review №40

Sterling Heating Air Conditioning has been incredible from the beginning! specialist came last week to service our system, and he took the time to go over everything with me, making sure I understood what he did and how the system operates. It is a pleasure doing business with them. Top notch!!

St
Review №41

Absolutely the best heating and cooling company in town. We have used them for all of our heating and cooling needs for several years.They have offered us installation and maintenance services to us. They are very honest, fairly priced, professional, friendly and very knowledgeable.I would definitely recommend them.

Pa
Review №42

Our normal heating and cooling company didnt have availability to help us when our furnace went out. Called Sterling Heating Air Conditioning, the lady on the phone was friendly. Technician showed up in less than two hours, he was nice and respectful of our home. Had our unit fixed and cleaned for the season the same day. Thanks Sterling Heating Air Conditioning!

Pe
Review №43

These guys were professional, friendly and quick in getting our new heating and A/C system installed. I cant say enough how much we appreciate all of there hard work in getting our system up and running it was so nice to be able to relax and be able to sleep without having to worry if we would wake up to having heat!!!!

Am
Review №44

I had an exceptional experience with Sterling Heating Air Conditioning. We had an appointment with our sales rep. in days and he was able to get us an installation appointment the same week. We have an infant so we are very grateful that they were able to consider us in a timely manner. Thank you!!

Ju
Review №45

I have used Sterling Heating Air Conditioning on multiple occasions and they have been top notch experts every time. Very flexible in returning my initial phone calls and extremely professional in diagnosing and fixing my issues. I strongly recommend them!!

Aa
Review №46

Benny, Just want to say thanks for sending some great guys to my moms house to install air conditioner and new heater. Nelson did a great job answering all of my questions. Highly recommended.

Ju
Review №47

We were very impressed with their service. They were very professional, friendly and fairly priced. Technicians arrived on time & had our A/C fixed in less than an hour. We will definitely use them again for HVAC needs.

Pa
Review №48

Benny arrived exactly at the time promised, actually a couple of minutes early. Friendly, efficient and confident, he diagnosed a clogged pressure port internal to the furnace and had it fixed in 25 minutes start to finish! I trust Sterling Heating Air Conditioning and signed up for maintenance plan while Benny was onsite.

Wi
Review №49

I called Sterling Heating Air Conditioning for my AC system maintenance service. The technician showed up on time and was very friendly and polite. He went through the whole system and found everything to be in good condition. He even cleaned up after he was done.I would definitely recommend them to anyone.

Re
Review №50

The service tech, showed up quickly, diagnosed the problem and fixed it, and patiently explained what had happened to the furnace and answered all my additional questions about the furnace and its maintenance. Within 2 hours of calling, I had heat again. Thank you Benny for your outstanding work and thanks Sterling Heating Air Conditioning for the great service!

Ma
Review №51

Highly recommend Sterling Heating Air Conditioning. They are very friendly and professional, their technicians are very experienced and customer oriented. They quickly detected the problem and got my house cool very quickly.

Cr
Review №52

Sterling Heating Air Conditioning is the best heating company in the city. Last week my heater broke down and I was left really devastated. I called them the next morning and Benny and Brian arrived at my doorstep and their services were outstanding. They diagnosed the problem with my heater and within less than an hour our house was warm again. They also gave great advices on what to do in case the same scenario occurs again and I was really impressed. They were really friendly and quick to help out. They were not only knowledgeable but also professional at their work. I would highly recommend Sterling Heating Air Conditioning for heating services.

Ja
Review №53

Extraordinary people and prestigious company. They just replaced my furnace and air conditioner. I could not have asked for a better group of guys to put in my units. Highly recommend them for any air conditioning and heating problems.

Ha
Review №54

Would highly recommend this company to friends and neighbors. They are very professional, diligent and took their time to explain what the problem was and how to fix it. Will always use them.

Ja
Review №55

Sterling Heating Air Conditioning technicians did a fantastic job at a reasonable price. When I asked other companies about the few particulars I knew about, others were planning on using really cheap, poor quality materials that they werent mentioning up front.I highly recommend.

Cr
Review №56

Benny and the team at Sterling Heating Air Conditioning were great. He showed up on time when we called and was able to solve our problem quickly. His ability level was apparent from the outset. He was Polite, professional and instilled confidence in me that he was doing the right thing. I Highly recommend this company!

Ju
Review №57

Benny came when he said he would. He actually fixed my fireplace for a reasonable price that another company had come and charged me a bunch of money to supposedly fix. He was professional and knowledgeable.I will continue using their services.

Ju
Review №58

Technician was prompt, experienced and professional. The whole adjustment took less than 30 minutes including rebooting the thermostat. Have been using Sterling Heating Air Conditioning for all my AC needs and will continue to do so.

Aa
Review №59

Benny was professional and took the time to explain my options to me. Other HVAC guys have come to my home and left me more confused than I was before their visit. Sterling Heating Air Conditioning did a remarkable job servicing my HVAC. They also gave me a clear and possible game plan to upgrade my existing HVAC system in an old house. I will be using them in the future.

Da
Review №60

Would have given 0 stars if I could. My air conditioning unit stopped working and my condo was 85 degrees inside as it was 90 plus degrees outside. Called Sterling as they were close to my building and had good reviews. They gave me a two hour window to be available same day. After those two hours, no calls and no updates, I called them back only to find out that they were “too busy” and that they wouldn’t make it to my job until tomorrow. I thought this was highly unprofessional and will never use them again.

Ed
Review №61

Very honest company. Our heat was not working at all. We thought we were in for a huge repair bill. Melvin came right away and fixed what turned out to be a very minor problem. Sterling Heating Air Conditioning is our new go to HVAC company.

Do
Review №62

If you desire to install a new air-conditioning system go no further than Sterling Heating Air Conditioning Co. They have competent and professional services that I was pleased with. Their technical team are super good at their job.

Ca
Review №63

We want to thank Sterling Heating Air Conditioning for all their help with our two furnaces and air conditioners. We had a problem with one of the air conditioners, and our technician stuck with us until the problem was resolved to our total satisfaction. We would not hesitate to recommend the Sterling Heating Air Conditioning team to anyone. Thank you for your great service.

De
Review №64

Sterling Heating Air Conditioning is currently installing our new furnace, air conditioner and redoing all of our ducting work. Couldnt be happier with the progress and professionalism from the company and the employees. Tried dealing with a few other companies for quotes and service and none have had the customer service level Sterling Heating Air Conditioning has.

Ro
Review №65

Beware of Sterling! We had the worst experience imaginable. Started innocently enough with a prompt visit and diagnosis of our AC problem (rusted coil box -- though now I wonder if they got that right). Then they needed to order a part -- from Las Vegas! An ETA of 3-5 days turned into 3 weeks of waiting and promises of calls that were never made. Someone from the office will call -- nobody calls. The part will come in today! -- a week, 2 weeks later, no part. Finally our technician drops out of the picture. Subsequent calls to the office -- promises of call backs. Nothing. Finally a guy over there says Oh we dont work on systems like yours. #$&*$%#!!!! We are now working with a reputable HVAC company. Beware of Sterling!

Mi
Review №66

I did value my money and time working with Benny from Sterling Heating Air Conditioning. I had ordered a new air conditioner, fortunately Sterling Heating Air Conditioning found out that the old AC could still be repaired but we still decided to upgrade it! They did the installation and I can’t really help but thank them for the good job and impressive customer care services they have. I highly recommend them.

Do
Review №67

Our AC unit broke down after a series of service calls and we decided to replace it with an efficient one.We called three dealers for quotes and Sterling Heating Air Conditioning was among them, however, we decided to go with them because of the exceptional customer service and they seemed knowledgeable also.The job was perfectly done to my satisfaction and I was very satisfied.

Information
5 Photos
67 Comments
4.8 Rating
  • Address:1530 S State St, Chicago, IL 60605, United States
  • Phone:+1 312-874-5774
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Heating contractor
Offerings
  • Repair services:Yes
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