We bought our gravely riding lawn mower here, compete down pricing. The salesperson was very knowledgeable with “no” pressure even encouraged us to shop around. They are well stocked, we ended up purchasing saws, chains and extra blades to save trips back. Well worth the drive. Service times might have a wait but if you tell them when you need back they work with you depending how much work you need, we needed oil change and adjustments made after running over some rocks in the mountains took about 2-3 days. Overall extremely happy. Would recommend highly to friends!!
Went in needing parts and supplies for my mower. They were very kind to me and got me the items I needed and instructed me on any special things to consider. Very helpful! Answered all my questions friendly and went above what I expected, thus one of the 5 stars I give. Will visit again when parts are needed for my mower.
The staff is polite, helpful and knowledgeable. Brought my weed eater in for repairs and it was done in a timely manner. The cost was very reasonable. Will definitely use them again for all my yard work machines.
Very helpful staff!!! Super friendly and efficient....got me what I needed and had me on my way in no time!!
Fixed my mower quick... very reasonable pricing!! Will go back if I need to!
Had my chainsaw blade sharpened...fast & courteous. Knew product line very well, was also a great help for lawn/turf maintenance. Will definitely do business here again!
Sharpened a chainsaw for me while I waited(only $8 if u take it off the saw urself)! Any saw chain
These guys are bring quality, reliability, and great customer service to the lean care industries. I won’t go anywhere but Exmark in Johnson City for all my lawn and gardening needs.
They people were very nice and helpful. The guy that waited on me wasvery knowledgeable and was a great help.
Very knowledgeable about equipment and hardware affordable and nice gentleman to do business with. Highly recommend buying all your mowing and chainsaw equipment etc
They tell you parts be in a certain day and they never even ordered them.
Awesome guys who know their stuff. Highly recommend.
Helpful personnel, especially in parts.
Great local guys willing to help and go the extra mile, customer for life!
Quality service and very informative employees!
Im a homeowner and I have been shopping for a new mower for a couple of weeks. Talked to friends and shopped the big box stores. Decided to check out some real mower shops. Out of all I have visited or talked to these guys are the best. Patrick and Ryan are top notch. They answered my questions and after going in there three times wondering which model was best for my needs they helped me purchase my first zero turn mower and delivered it the same day!
Today, while trying to level my lawn tractor mower deck, realized after tons of aggravation I needed a part. I took the needed part to see if there was even a small chance they had one in stock. The counter rep asked why I needed a new one. Explained maissue and he said you have a few minutes so I can straighten and adjust. Minutes later on my way home snd not any poorer. Some businesses still get the concept of service. Thanks guys
Friendly, knowledgeable staff.
Amazing folks there. Knowledgeable and helpful !
I have been very pleased with the service and professional people Tri-Cities Mower and Saw they have went out of their way to make sure that Im happy with the mower I purchased wonderful people there would recommend them to anyone
Great place for mower parts
Awesome group of guys. All of the staff is super friendly, very knowledagable. Service is always quick and efficient. Decent prices too.
Great group of people they always fix everything for me fast and efficiently. Patrick and staff are good to everybody that comes in and out of their. I recommend them and over anybody in the tri cities!!
Our company runs Exmark mowers / Redmax equipment. They always go above and beyond to take care of us and our crews. You will not find a better shop than Tri City Mower! They also know how to fix things, not just change parts! We have been a customer since they started this location and plan to always be one. Thanks Patrick and staff!
Recently started doing business there. Good experience each time. They won my business today.I needed a simple throttle cable for a mower. I went to a competitor, where I bought the mower, and they didn’t offer ”just” the cable. They only sell the entire throttle and choke assemble, levers, cables, housing, everything. The folks at Mowers and Saws gave me some throttle cable wire off of a bulk roll. I’m back up and running and they saved me $65 dollars and the gouging of buying a whole assembly that I didn’t need.
Great customer service
They got all the part for my old riding lawn mower my son gave me
Stopped in this shop yesterday after looking around at many other mower shops in the area. Salesman Ryan was very knowledgeable and took 30-45 minutes explaining and answering my questions about Exmark mowers. This shop has a nice selection of good quality mowing equipment.I have been doing a lot of mower shopping in the last couple weeks and I feel like this shop has the nicest equipment and the best costumer service of all the shops I have been to so far.
Great looking yard. Thanks to greensleeves lawn care. 426-4810
Good local shop. Polite and knowledgeable.
Staff was very friendly and helpful. I will be doing business with them again when the need arises.
Great Staff and Great selection. Knowledgeable and Professional competitive pricing.
These guys are awesome. From sales to service they have provided exactly what I’ve needed in Husqvarna equipment and supplies. Knowledge, real world experience, combined with great attitudes and friendly people can’t be beat. I’m 100% satisfied with Tri-Cities Mower and Saw and will be seeing them soon!
Great people great service 100% recommendations
Good prices friendly service
Friendly staff, helpful in all ways good product s and prices hope to see them around for a long time
They are reasonable. But they will not call you when your equipment is ready. You have to call them and check to see if its ready. Just an fyi
They get all the parts you need to fit the lawn mower.
Large selection. And a very friendly staff
Best place in the tri cities Ill take my business there everytime.
They can get you any saw or landscaping mower you could neeed. They also make and sharpen chains and have a decent inventory of climbing supplies.
Patrick and staff are always great. Helpful and fair price for repairs.
Services are great and prices very reasonableAnd very helpful.
Didn’t stay open for 5min longer to help buy something terrible service wouldn’t recommend
I go here any chance I get.good people and very knowledgeable.
Didnt have black and Decker parts.
Hands down best repair shop in the tricities area for small engines. Friendly service and expert mechanics.
Fast and excellent service
They always are helpful and nice. Everything they have fixed has stayed fixed
Very kind group and people have always gone above and beyond!!!!!
Love mowers and saws
Good
Poor service. Go elsewhere.