Replace my charging port. Chris was very helpful and friendly. Will bring back my electronics to be fixed here. Assuming something else is bound to break.
I always have an good experience when I come here! My screen looks great and everyone is professional and polite! Thank you guys!
Had a great experience at Fruit Fixed!! Was able to walk in and get my iPhone screen fixed in about 30 minutes for under what I thought it would be! Brandon was very nice and accommodating, acted like he understood my urgency and short on time. Great experience!!! Definitely would go again and recommend!!
The service was very timely everybody was polite he told me when my phone was gonna be ready and it was actually ready earlier than expected
Amazing. Honestly the nicest people I’ve ever met. Very good customer service. Good work ethic. Get the job done perfectly. Appreciate everything they do for me and my family. It’s also a lot cheaper than a lot of places. They’ll help you as much as they can with price.
I loved the speed of service for fixing my cracked screen. I also love the low prices for otter box-like cases and screen protectors!
Came in with moisture in my phone alerts beeping. They told me that id need to replace the port for $128. When I returned to pick up my phone, they were able to just clean up the port and all was well for only $37. So very nice to go to a business thats honest and not just out for every buck they can possibly make. Ill be back and recommend FF again and again!
Easy. So easy. Walked in and 30 min later walked out with a new screen and screen protector. Paid less than was quoted over the phone. Staff was friendly and courteous. These guys know their stuff. Definitely recommend!
Jake was very helpful and has my phone looking brand new and under 30 minutes. I would highly recommend there service!!! Great job guys
Someone seems to have stolen or lost my MacBook charger after I turned it in while my laptop was supposed to be repaired. I was told they dont take chargers, but the person who took my laptop certainly did. I didnt receive a response about it, just told theyd call me back if they found it and they didnt. The charger was just bought pretty recently. Another gentleman did graciously remove the screen protector on my iPhone screen, which I couldnt seem to get off, but I was still super disappointed my charger was lost especially because I cant afford a new one.
My first time using Fruit Fixed (Carytown store). The staff member was kind and knowledgeable. They quickly discovered that my phone could not be repaired. He was sympathetic. I strongly recommend this business and I would return.
Tanner was professional and turnaround times are always quick at this place. I’ve been here multiple times and I’m satisfied every time.
My phone screen was broken and I needed it fixed in a hurry because I was going out of town the next day. After running around to various ubreakifix locations who didnt have the parts or would take hours to finish, I finally reached out to these guys. They had the parts needed and finished in less than an hour. I should have gone to them first but hey you live and you learn. Awesome customer service and they are fast! Thanks again!
Had my iPhone XS screen replaced here twice. The second time, I had forgotten I purchased a protection plan with it, so it was free of charge! Great service, reasonable price, quick turnaround.
Phone was done in 1 hour. Very quick and professional
I had a great experience here. Brandon Is amazing! Incredibly knowledgeable and helpful. I would go here over anywhere else to save the time and money.
It was my first time going to fruit fixed. Loved the process and it didnt take long to get my screen fixed. Not a bad price either.
All of the above. They are so helpful & so pleasant. I had to have my phone fixed in another state & while not a complete disaster, was extremely completely unsatisfactory, including volume buttons didn’t work AFTER repair! Couldn’t wait to get back to Richmond, VA & Fruit Fixed on Cary Street. Thanks, Fruit Fixed, and thanks, Chris!
Very friendly and efficient. Got a new battery installed and its like a new phone
Fruit Fixed is hands down number one in customer service in any category of retail and repair. Always knowledgeable, fast, and friendly. Their service is reliable. There is never any doubt that they will get the job done with no unnecessary expenses.
New battery and tempered glass in 30 minutesGreat!
Thank you fruit fixed for getting my phone up and running again SO fast. I was quoted a 2 day wait at another establishment for what fruit fixed did in 10 minutes!! Professional & Good quality service!
To just select one would be doing you guys a great injustice. I shop personally with fruit fixed. And also with my company.You guys are awesome.!!And offer a great alternative outside of an actual apple store. I wouldn’t be surprised if apple closed their stores and invested in you guys. Always a phenomenal job. And much appreciated.Thanks Brandon and Team. You guys Rock!!
Called a 10am open. Dropped phone off at 10:30am. Returned at 11:30am. Quick and painless fix. Highly recommended.
Zack was very knowledgeable and went the extra mile to help me put my new case I had just purchased on my iPad. Quick and straight to the point yet professional and thorough. Great experience.
I’ve been going to Fruit Fixed since the beginning. They have always been professional, honest and done quality work. Never had a bad experience. I’ve used them many times and would recommend to anyone.
I stopped by on a recommendation. Brandon had my screen replaced, screen saver on and, new case within a half hour. I will definitely recommend this store to others.
Fruit fixed is always a lovely experience!! They are fast, fair and kind! I have been several time to get my phone fixed and will always return! If I could give 10 stars, I would!!!
Great people, great value, and so fast. My phone needed a new screen after I cracked it and they had it ready within 30 min. Will definitely go back for any future cracked screens or mechanical issues. Not worth going all the way out to Apple when they’re great, if not better than Apple and right around the corner.
This was my first time using this service and it won’t be my last. Total experience was excellent. I highly recommend Fruit Fixed.
I am writing this review from a phone I was told could never be fixed by more than one phone repair company. They are INCREDIBLE! It literally took them only about 20 seconds to come up with a plan for fixing the phone, and only took about an hour to fix it.
Fast and affordable service to fix my cracked screen. The staff were friendly and professional. I would definitely use them again.
My phone screen was replaced quickly. Staff was very friendly and polite. I will go back.
I’m a happy repeat customer of the Carytown Fruit Fixed. Today they helped with my sister’s iPad but we’ve never had anything but an excellent experience. The prices are bargains and the workers are friendly and efficient.
Thought my phone was done for good, you guys are awesome. Loving the new screen thanks again guys.
I am the master of phone destruction. These guys have always been there for me. Also very knowledgeable and don’t hesitate to share their wisdom. 🙏
I will refer anybody to get your phone fixed here. Great quality job
Fixed my iPhone’s camera in about 30 minutes for a reasonable price. I will definitely be coming back here for future fixes & will be recommending to friends/family as well!
Have used Fixed fruit several times and it’s always been a great experience and reasonable cost.
Brought my iphone 11 in today after calling for pricing and timing estimate. The phone call fast, courteous, and they said it would only take about 30 minutes to fix my cracked screen which was causing glitches in the phone making it unuseable. When I walked in the service was super kind, funny and even let me know it would be cheaper than I originally thought! They went above and beyond in the service and it made my day. Definitely recommend.
Brought them an iMac that was over 11 years old. He did not immediately turn us away, but stated it may take a while to find out what was wrong and if it could be fixed. It did take a while however, that’s what it takes to be meticulous and thorough. Very satisfied with the customer service, efficiency, and value that I found there. I would highly recommend them, if you have something even if it’s older to give them a try.
As always at Carytown FF, Brandon and the gang have once again brought life back to my I Phone 7. Thanks for going the extra mile each trip to the shop. Top class guys!!!!
Great work at fruit fixed always bring my electronics there!
Super helpful when I walked in. Had parts I needed in stock. Quick turnaround
Walked in, greeted by a friendly person (Brandon) right away. Quick turnaround on what was needed. Transparent about what they do and what your phone needs!!Definitely going to return if my phone needs help at all. I’m feeling very trustworthy about it all!
My phone has been broken for a long time, I took it to another place to get the screen fixed and they took longer than an hour and couldn’t figure out the problem with my home button buzzing. I have my phone to fruit fixed and they fixed both the camera and my home button in less than 30 minutes. For a good price too!! I love them
I dropped my iPhone XR and the screen was so smashed that i couldn’t see anything. Not only does Fruit Fixed allow walk-ins, they fixed my phone in 30 minutes. Located in the heart of Carytown, that 30 minute window is the perfect excuse to walk around and shop and sightsee.Brandon was upbeat, polite, and personable, making kind small-talk chat w me and answering all my questions with a smile. Knowing my track record for falling/dropping my phone, I’m sure I’ll be back in the future. I’d recommend Fruit Fixed to anyone!
Brandon at fruit fix was the man! They were able to fix my laptop for less then big name competitors wanted. Very happy with them. Will be back.
They were able to repair my phone in less than 2 hours which is a very very valuable service
I thought my phone was a goner but they had it repaired within 45 mins. Excellent service and highly recommend.
Great service! answered all my questions and concerns thoroughly and even let me swap my first laptop i bought out for a different one when i was not happy with it
The employee had excellent customer service skills; was very informative and patient with me as I made my purchase, thank you
Very professional and address my issue very quickly.
Fruit Fixed repaired my phone screen in under an hour, and put on a screen protector for me as well. They were wonderful!
Friendly and knowledgeable staff. Great service and very reasonable prices.
Great responsive folks who do great work. Everybody who works here has always been willing to go the extra mile. They do good service, and they have great prices. No complaints
The location was easy to find. Tracey was friendly and professional. I needed a battery for my iPhone. It was ready super fast!! A terrific first experience there.
This place is great! I was able to get my phone and laptop fixed for a very affordable price that was under $100. The staff is very nice and professional and I am very satisfied with the service. I will be back for my technological needs as this place is my favorite by far for fixing broken technology!
My experience with Brandon was exceptional. He was very responsive and knowledgeable, we will continue to use Fruit Fixed for our future Mac needs .
They were friendly fast and did a great job.
Excellent service. He was so patient and even took time to give a tech lesson to an old lady! Ill be back.
Very clean and sanitize store, I was very impressed with the customer service which is something that’s hard to come by nowadays! Thank you for helping make this experience as wonderful as your customer service MR. Brandon
I had a great experience with fruit fixed! Within an hour of dropping my phone, I got a brand new screen put on and it’s working just fine. Brandon was very quick & helpful and the price was reasonable.
Fixed my iPad quickly. Great customer service. My 2nd time there and will definitely go back if I need a screen replaced.
Easy to work with, quick repairs, knowledgeable staff.
My work phone was damaged, so I could no longer see my screen. They were professional, friendly and replaced my screen within an hour. A little on the expensive side, however it was definitely worth it. Thanks Fruitfixed!!
Best place to get your phone fixed!! My man Jake was on point!!! Waaay better that Batteries and Bulbs !!
I came in to get my screen fixed and wanted to get a case. Brandon was very welcoming and helped me navigate to the cases in my preference and ultimately got his recommendation, now that I can feel it in my hands I’m happy with my choice. I also asked him if he could have it in the case when I arrived back for pick up, it sounds lazy of me but I despise dealing with small boxes, so I was super excited to come back to that.The team of three - Brandon, Alen, Chris, repaired my phone quickly and on time and it feels fresh out the box, great job! Great hospitality too.Will recommend to anybody needing repairs!Best,Scott
Always a great and fast experience. Certainly will use them again for iPhone repairs
I was very impressed with Fruit Fixed. The work I needed was completed to my complete satisfaction. The young man there was friendly and helpful. I will eagerly share this business with my family and friends.
Very quick service and very knowledgeable of what the issue was on my phone! Would definitely recommend them if you need repairs
Great service, incredible repair skills, and friendly staff. Love this place.
They were the only outlet in Richmond that had my screen and were able to fix it in less than an hour. Phenomenal sevice.
As a hairstylist that keeps my schedule on my ipad it was amazing that they got me in and out in no time knowing my situation !! So friendly and helpful
Great service and speedy! If I could’ve saved a little more money it would be a 10/10 but an amazing experience.
The folks at Fruit Fix have been great each time I’ve used their services and bought used devices. They’re good, knowledgeable, quick, and nothing but courteous on a consistent basis. Keep it up, guys!
Dude was super friendly and replaced my screen quick.
Friendly, expedient service. I called around a number of places before getting my computer cleaned and they had the best price and really speedy service. They have some plastic barriers up at the counter for covid consciousness as well as a clean lobby. Thanks a lot Fruit Fixed!
Brandon was an awesome help!!! Phone was fixed under 30 mins and reasonable price!
Had quick and great service having my iPhone repaired due to water damage.
I always take my macbook and iphones to them when in need of a repair! They do a great job at a very reasonable price!
I always have a good experience.The people are great!Pleased its in Carytown too.Lillian Turner
Great folks, Looking forward to the next time I destroy an iPhone.
Great fix. Right on time.
I was pleasantly surprised to see that my sons broken, extremely cracked screen was fixed and working! These guys know cell phone repair, I highly recommend Fruit Fixed. Thank you!
Chris took my phone right in and explained how the process worked. An hour and a half later I was back in business at a fair price. Good things are happening there.
Chris and Phil went above and beyond to help with my confusing screen repair. I will definitely be coming back for future repairs if needed!
Very helpful. Gave step by step direction as to steps we could take to recover stuff from our hard drive. Thanks!
First case did not fit but they tested other cases until they found one that worked. Very helpful.
Honest and knowledge people, good prices, and very fast turnaround times.
Just want to say thank you. I’d been coming here several years but stopped a few months ago when I was told you weren’t kicking massless customers out of the store. So I went to a competitor. But upon calling today, it seems you’ve changed that policy, so I’m happy to be back! Thanks!
Fruit Fixed fixed my phone when I thought it was destroyed. They fixed it quickly and at a cost effective price. Excellent customer service as well!
Reasonable prices. Quick turnaround. I couldn’t ask for better service.
Faster and cheaper than taking my iPhone to the Apple store for repair.
I’d recently dropped my phone and the left side was unusable. Came by to have it fixed and they did it in 30m for around $150. If you need your phone fixed, I recommend coming here. Just know that you’ll probably need to buy a new screen protector if you’re getting your screen fixed.
They had great customer service and they fixed my tablet quickly like 2-3 hours. I will recommend to anyone to get iPhone or iPad fixed
My go to place for phone repairs. They never disappoint. Fast service, quality repairs.
Had a great experience here - great job and great communication.
Quick, easy, got my phone fixed same day!
Brought my phone in for a screen repair. It only took the technician 45 minutes to do, but during the repair process, the glass on the back of the phone cracked. It took a couple of days for the part to arrive, but the team at Fruit Fixed stood by their product and made sure I ended up with a fully functional, crack-free phone.