I highly recommend this business! We live in an older building and wanted to upgrade from our windows units. Bill came out and did an estimate for installation, and their pricing for a Carrier ductless AC was much more reasonable than others. Installation workers were very professional and went above and beyond to get our system right. Thanks for the great service.
Brandon and Arthur were very courteous, informative and professional. Pointed out and explained things to watch for and keep an eye on. Example, the attic fan that it is pulling out hot air. Will look forward to them coming out to check boiler and heating system.
This was a seasonal call to check & balance the AC. I have yearly contract for this service with Wantuck and it pays in dividends. I and my father before me have been with Wantuck for years. The service men are knowledgeable, communicative and use the time professionally. This is a dependable company.
They have an outstanding technician his name is Jeff he takes time to explain everything to you holds himself well as a matter of fact I requested only him to work on my house
Our furnace went out. Blower motor died. The motor Ricky had did not fit or old furnace. Instead of saying sorry...Ill order it for you. He was able to find one...pick it up... And return ON THE SAME DAY!! Our furnace is up and running. AWESOME 👍. Thanks and God Bless!
On time, friendly and cost effective. We had to repair our boiler heat, that we had, had for about 15 years. Their competitive pricing made it, an easy choice for us. Thank you!
Repairman came did some adjustments. Problem still existed. Explanation was it was installed wrong for the Last 25+ years. To make this correction would be thousands of dollar. Dont call back until I wanted that done. Service fee for adjustments was $375. Note. Boiler was working fine for years. Minor replacement of parts. I released some water which I pointed was probably the problem in the first place. Repairman refused . Boiler working fine after removing water. With the condition the world is in today. Being a Senior Citizen (female) I feel this company was taking advantage of the situation. He agreed that his time was worth about $100 per hour. So he charged that and the problem was not fixed. I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE, UNLESS YOU JUST WANT TO GIVE THEM A DONATION.
As a landlord, we have used Wantuck for years and found their professional service to be of great value to both ourselves and our tenants. They are responsive to emergency calls and very professionally when ever they go on site. We also use them for regular spring and fall checkups to make sure everything is up to spec. Keep up the good work. Highly recommend these folks.
This is my second time using them and both times they have been on time and reasonably priced. Im impressed with their professionalism. Wearing a mask and takes shoes off! Big fan.
Jeff was courteous, and helpful. took time to explain situation and did exactly what he said he would do - he fixed the problem.
Very skilled technician; consistent in their excellent service and superb customer service and products. They installed my new Carrier AC system last summer; I have a service contract with them now for my AC and furnace because they have such integrity.
RickyP provided excellent professional service. Very reliable. Explained everything thoroughly. First time customer will definitely be back and tell my friends and family. RickyP is an excellent technician. Worked so hard and diligently in this heat. Thanks for getting my air working
Good People, Great Work! Very accommodating! Highly recommend.Diane Fagan
Wantuck installed a mini-split system for us - and of the many companies we had come out and bid the job, they were the only ones who actually listened to our concerns - and then found solutions to address them. They were also very reasonably priced, and the installation team worked really hard to get our system installed in early spring. Its now a year later, and weve been extremely happy with it! Highly recommended! I also appreciated that they serve neighborhoods on the south side of the City - so many hvac installers wont come to our neighborhood just because its south of Roosevelt. So thank goodness for Wantuck! good people, good work
The technician diagnose my issue my furnace within 5 minutes and had it repaired in 20-30 minutes. When two other companys couldnt tell what the issue was. I greatly appreciate the service that WAS done for my family and myself. Ill will be Getting in contact with Wantuck for future appointments and for regular ups. Thank you guys.
My family has been a customer of the Wantuck family business for 40+ years. We keep coming back for heating and A/C products and services because of their quality, fair prices, and reliability. Why mess with a good thing? Highly recommended.
Kristen and Bill and team were great, highly recommended!
This company was very professional and considerate of my needs during a difficult time when I needed to convert my boiler system of heat to gas forced air during the polar vortex when one of the inside pipes burst. They were very diligent in performing their jobs. Very pleased with the experience and would recommend them.
I have used Wantuck, or recommended them to at least 3 different addresses and they are the best.
Wantuck has serviced my home furnace & air conditioner for the past 20 yrs. Last spring they installed both a furnace and air conditioner in a home I inherited. Later in the fall, they installed a new furnace in my home. I know that I can depend on Wantuck to service both homes promptly when needed and they do so professionally.
Wantuck Comfort Solutions has been my cooling and heating company for over twenty years. The Wantuck family ( including Monica and the technicians) are terrific. I always feel like I’m a valued customer. They provide the highest quality service.
Jeff was fantastic, always is!
Wantuck is responsible for keeping me cool in the summer and warm in the winter! This is a reliable, trusted and friendly company with whom to do business. They installed my newCarrier A/C system several years ago and together we have been maintaining it and myfurnace in perfect working condition. Theycome to the house twice a year and theirtechnicians are knowledgeable and first rate.I wouldnt use any other company!!
Wantucks professionalism is so-so. This company installed my furnace and air conditioner about 25 (twenty five) years ago. And only recently, another contractor, who installed my present furnace and air conditioner explained, why those installed by Wantuck was so INEFFICIENT: Air conditioner had too small diameter pipes (tubes) connecting evaporator with the main unit, and furnace lacked a wire connecting thermostate with furnace what in effect caused that two-stage furnace worked like one-stage. Meanwhile air conditioner was repaired several times by Wantuck, most recently two years ago, and still nobody paid attention for that lemony.On January 29 this year - 2020 I called for a furnace repair, and Wantuck serviceman ordered a part on my behalf, however meanwhile I decided to not repair, only buy and install new units. So, I asked for return that ordered part and to reimburse the paid amount back to my account. After eight (8) weeks they still keep my money and do not reimburse it. I have documents which confirm withdrawal by Wantuck from my bank account and the part order by Wantuck.
We have had a great service from o we have had a great service from Wantuck. We been able to get a service call done within a very short period of time. the service person has always been on time and the work that theyve done has been very good. we recently had them disconnect our rooftop air conditioner so that we could get a new roof put on and then they came back and reconnected it. everything is working perfectly.
The tech they sent (David) was amazing! He diagnosed the problem in about 15 minutes, and he had the replacement part on his truck and ready to be installed. Amazing! It seems repairmen never have the part you need with them so this was a breath of fresh air Great job, polite, respectful and totally knowledgeable, this was the best service tech I ever had at my home. Wantuck scored a 10 with me for great service and price!
Wantuck did an excellent job replacing my HVAC system, They always responded to my phone calls and texts immediately. Great communication, great service! Thanks so much Wantuck for all your help!😊
I had a particular problem with my water heater that (2) other vendors could not figure out many years ago. Wantuck came in and diagnosed the problem in minutes. I have happily used them ever since. They are always prompt, professional and give me great advise and direction respects my HVAC systems. I highly recommend Wantuck Comfort Solutions!
Wantuck did a great job fixing our furnace during these difficult times. Their serviceman Jeff was great.
The Wantuck team is outstanding! Our A/C went out at the beginning of the summer heat. They sent a tech to our house and determined that our unit was unrepairable. I asked that they send out a salesperson which they did immediately.The team they sent out to install our new system was not only knowledgeable but very professional and respectful. They stayed at our house until they knew how to operate the new system. Great company.
After dealing with other HVAC companies, Jeff B. from Wantuck came out and solved the problem on /My Dunkirk Boiler. He was polite, friendly and most important ....did a stand up Job, and was knowledgeable and Professional. Highest recommendation for Wantuck !!
Wantuck is a great company, but recently, David C went above and beyond. I already trusted them to replace my entire A/C system. It was time to get a new furnace. The old one was 20 years old. Of course I picked Wantuck. Kristen came over, at a really convenient time, to talk me through all my options. Never any pressure with Wantuck. I picked my selection and David came with another person to do the installation. Turns out that the technology in my home was not talking to the new furnace. Plus, the previous owners had created serious challenges, in terms of wiring, etc. David went above and beyond to make everything existing work. He was on the roof, in the basement, back on the roof, then in the wall and around and around he went until he figured it out. And he did. He just kept working until he figured it out. It is just something I dont see many service folks do. Kristen could not be more helpful and David made it all happen. I cant say enough about David and his work ethic and skills, and problem solving skills!
We use Wantuck for our regular maintenance. But after my air conditioning system broke, Wantuck Comfort Solutions was quick to give a VERY good quote (they were many hundreds less than competitors!), came quickly on the hottest day of the year, and efficiently replaced our whole AC system. Kristen was easy to work with, and worked really hard to help us in our hour of need; she was especially helpful in getting us great financing. Jaime came early to our house and installed our new Carrier system. By mid-afternoon, our AC was back up and running strong. I HIGHLY recommend Wantuck Comfort Solutions!
No stars. Called three times. Left three messages. Talked with three people. And NEVER got a call back. I have an HVAC issue and I had multiple people recommend them. I do not know who is running the show over there, but its truly incredible that I still havent gotten a call back and its a week later. I even told the third person I talked to that this was the THIRD time I called with no response and she said shed put a note that that was the case. Still, nothing. Take your money and effort elsewhere.
I been using Wantuck for over ten years. I was referred by friends who highly recommended them.They always come as soon as possible. They do excellent work and they are priced fairly.Give them a try, younwin’t be disappointed!
I have had Wantuck services for 26 years and give Wantuck a 5-star rating. If a technician is needed, appointments are quickly made. All technicians who have visited my home have been polite, friendly, and competent. Further, I once had an emergency at midnight (air-conditionong failure in blistering hot summer night) and a technician 20 miles away came to my home as soon as he could drive the distance to fix it - no waiting until normal morning hours. I bought a new air-conditioner and furnace from Wantuck and couldnt be happier with my purchases at prices for installation about 20% cheaper than other heating and air-conditioning firms in the Chicago area. I strongly recommend Wantuck over competing firms.
Wantuck is wonderful to work with. Their techs are friendly, knowledgeable, and most important competent. They answer any and all my questions and their prices are reasonable (less expensive than others I have used). Their office staff are always willing to comply with scheduling changes, sending duplicate invoices, service reminders, etc. They are just great.
We love working with Wantuck. When we need assistance, they show up at the scheduled time. Sometimes, theyve come over the same day we made the call. Their service personnel are knowledgeable and always very pleasant. Their charges are also reasonable especially considering the quality of their service.
My recent experience was excellent and so were my past services. I love the professionalism and description given of the services needed/provided. I also love that they are a local company in my community. Recommend highly!
We called Wantuck on a frigid night in January 25 years ago and they fixed the problem in minutes and we had a heated house again in no time. They have remained absolutely efficient and reliable since then as our go-to company for heating and air-conditioning. Now our daughter and her husband, who recently bought her own house has made them her company as well.
Wantuck is always there when you need them! They do it all and then some.Btw great prices and discounts too!!
Mike is the best
We have been dealing with Wantuck for quite sometime. We always receive courteous service when we call there.All of the technicians that have come to our home have been very polite and always explain what they are doing.Whether we have had a service call or annual maintenance we have been very pleased with the service we receive.I would definitely recommend this company.
Yes Wantuck associate Mike is always responsible, ethical and knowledgeable regarding hvac services for commercial and residential services. We all researched their services,rates and was pleased with Mike and Michael.We consulted with regulators regarding privacy,diversity in all progressive business.
I called Wantucks for a leaking hose in my basement. They came out and fixed the leak and even gave me advice for the rest of the basement. The gentleman was very helpful I will continue to call Wantuck if I need help.
Thanks again wantuck...my aunts heat went out, on the coldest day in 30 years, while they are away on vacation. I was there dog sitting and you came right away and fixed it. Mike, you are my hero!!!! Thank you all so much.
I would highly recommend this company.
Very experienced guys on the jobI really recommend Jeff Berber5 stars all the way
0 Stars if that were only an option. Wauntuck repeatedly failed to correctly diagnose issues with both our thermostats and the underlying heating and cooling systems, all of which they installed for our homes previous owner no more than 4 years ago. The last straw came today when they came out to find that both our electric heat and radiator heating systems were totally nonfunctional, leaving us without heat or hot water. Wauntuck informed us that it would be impossible to get the needed parts for replacement same day, despite being told the obvious hardships this would create. As it is currently 35 degrees out, I decided to call around to see if there was another solution. After having to call Wauntuck multiple times to get the number of the part we needed, I started to feel confident that they were hiding the ball. Sure enough, within 30 minutes I found a local supplier (hotwater911) that had the part in stock. Wauntuck holds itself out to be a quality company - they certainly arent economical. Im willing to pay for quality if I actually get it, but thats not the case here. Youre just paying over market prices for rank incompetency and a total lack of care. If youre savvy, youll look elsewhere.
My experience with Wantuck was excellent. The technician was professional and courteous. I would highly recommend their services.
Did a great job replacing my a/c. Very clean and professional service men. Would definitely recommend for all HVAC services
I really love their service and work ethic. The redhead is cute too
When you call they respond really well and provide excellent service.
I had 2 furnaces cleaned and tuned. The technician was thorough and very patient and answered ALL my questions!! Great Experience!Janet
Recent;y (2/15/18) our furnace broke down. Its practically new. With so many Heating/AC providers available we werent sure who to call and which one would be honest, qualified and above all not charge us an arm and a leg to fix the problem. We spent the night without heat and called Wantuck the following morning.As per our experience we hit the Lotto, with Wantuck they fixed the problem.Even though the problem was very hard to pinpoint Mike, our service tech would not give up. He worked very hard to resolve the problem. He set up and climbed the ladder to the roof line to check the chimney flue for an obstruction. Other service people as per our experience would not bother or give us some tech talk excuse that the problem was with some strange sounding part in the furnace?I asked Mike a lot of questions and he professionally and patiently answered each one!Hes a great, highly qualified honest guy! Even though I have not had experience with all of Wantucks service staff I am sure all of Wantucks service people reflect the same work ethic, very qualified and honest including support staff, Monica. Whats more I couldnt believe his boss Bill came to our home to make sure everything was good!Turns out the problem was with an elbow leading out from the furnace that was loosen by falling icicles causing our heater to flame on and off.Aside from fixing the problem the biggest relief was that Wantuck charged us just for the service call!!! You never know we could of been unknowing victims of an unscrupulous vendor charging more for unneeded parts and labor. Yet they were very fair. Hard to find in this world nowadays. Thanks, Wantuck!We highly recommend Wantuck they are honest, very qualified, and in the neighborhood !!!! (Garfield Ridge)
Wantuck has always proved to be an excellent Company with great and prompt service. I highly recommend them.
After scheduling with another company 3 days prior and having them no call no show i was scrambeling to get someone else to come ASAP as there was no cold air coming through. Luckily I found Wantuck solutions! They were able to schedule me and have a tech come out the same day! HVAC Tech Michale arrived in a little over an hour. He was very professional and informative! He also gave me tips on maintaing my a/c unit to get the best performance! 5 stars!
Few requirements are as necessary for homeowners as a reliable HVAC contractor, and thank God that I have finally found the very best in Wantuck Comfort Solutions! When my twenty year old Carrier furnace recently took its last gasp, I phoned Carrier customer service for a recommendation on their best Chicagoland factory authorized dealers and was immediately referred to Wantuck Comfort Solutions. And now I totally understand why: this nearly fifty year old family-owned HVAC contractor provided me with the finest customer service I have ever experienced when they recently installed my new Carrier high efficiency furnace and thermostat. Wantuck gave me a highly competitive price on my new furnace as well as on my HVAC annual maintenance agreement, and even processed for me the utility company rebates for my new furnace. Owner Bill Wantuck provided an in-person assessment of my HVAC needs and---as was true for everyone at Wantuck with whom I interacted---was thoroughly professional, courteous, and efficient. After having owned four homes during the past forty years, I have dealt with a substantial number of HVAC contractors so I can authoritatively state that the skills and excellence of Wantuck service technicians Jeff and Jaime are unsurpassed. My only regret is that I did not have the advantage of Wantucks outstanding service decades ago! But now that I have found them, they are the only HVAC contractor that I will utilize. Thanks again very much, Wantuck Comfort Solutions, for exceeding my expectations.Ken CalvinChicago, Illinois
Efficient, punctual, knowledgeable, works with you, and they know their stuff. Wm Panje
Always 5 star service. We had Wantuck service for our house since we moved from Ohio more than 25 years ago and never regretted it.
Excellent service, in less than 2 hours from my phone call my home is very warm again. Do not hesitate in call them !!
Thanks for your help and support
It was a pleasure dealing with Wantuck. Both price and workmanship were outstanding.
Great staff, everyone is very helpful.
My family has been using Wantuck for years. They have never disappointed and their technicians are so courteous and knowledgeable!
I have used Wantuck for many years. I have found the company to be responsive,always on time while performing excellent work at a fair price.
Great pricing and terrific services !!
Great service and very professional!
Very Expensive Diagnostic charges $135; $800 to replace Induce Motor
Mike was very polite & helpful
Fast and responsive